--- description: Review of Bettermode Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Bettermode | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/508/customer-engagement/software) > [Bettermode](/software/145606/tribe) # Bettermode Canonical: https://www.softwareadvice.co.nz/software/145606/tribe Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.co.nz/software/145606/tribe?page=2) > Bettermode is an all-in-one customer community platform to engage customers and build meaningful experiences. A community built on Bettermode is a customer hub with many use cases. Product teams collect ideas and feedback. Customer support and success teams build resource centers and knowledge base. Marketing teams communicate with customers, organize events, and scale content creation. Key elements include complete customization, embeddable widgets, modern design, comprehensive API, gamification, analytics, powerful moderation tools, newsletter system, integration with popular tools, and more. Bettermode lets users start a discussion and provides additional functionalities that allow them to ask questions, start polls, organize events, follow people, comment on discussions and share content. In addition, community managers can customize the platform by adding a branded site header and footer. The solution can integrate with multiple tools such as Google Analytics, Slack, HubSpot, Hotjar, and MailChimp. Bettermode's localization capability allows companies to build multilingual communities with 30+ International languages. > > Verdict: Rated **4.7/5** by 94 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 94 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Bettermode - **Location**: Toronto, Canada - **Founded**: 2018 ## Commercial Context - **Starting Price**: US$59.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Enterprise: Contact Bettermode for pricing. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Brazilian Portuguese, Chinese, Danish, Dutch, English, European Portuguese, Finnish, French, German, Hindi, Indonesian, Italian, Japanese, Portuguese, Romanian, Spanish, Swedish, Traditional Chinese, Turkish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 210 more ## Features - @mentions - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Activity/News Feed - Alerts/Escalation - Alerts/Notifications - Blogs - Catalog Management - Chat/Messaging - Collaboration Tools - Commenting/Notes - Communication Management - Contact Database - Content Creation - Content Library - Content Management - Customer Database - Customer Engagement ## Integrations (22 total) - Amplitude - Discord - Fullstory - Google Analytics 360 - Google Calendar - Google Cloud - Google Tag Manager 360 - Hotjar - HubSpot CRM - HubSpot Sales Hub - Intercom - Jira - Mailchimp - Meta for Business - Mixpanel ... and 7 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Customer Engagement Software](https://www.softwareadvice.co.nz/directory/508/customer-engagement/software) ## Related Categories - [Customer Engagement Software](https://www.softwareadvice.co.nz/directory/508/customer-engagement/software) - [Social Networking Tools](https://www.softwareadvice.co.nz/directory/4178/social-networking/software) - [Knowledge Management Software](https://www.softwareadvice.co.nz/directory/1884/knowledge-management/software) - [Community Software](https://www.softwareadvice.co.nz/directory/4515/community/software) - [Customer Service Software](https://www.softwareadvice.co.nz/directory/255/customer-service/software) ## Alternatives 1. 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But it's made incredible strides since then, and I'm glad I purchased\! Truly took it from an MVP software to THE MVP software in community engagement. Huge props to the product team, they have their heads screwed on straight. > > Tribe is helping bringing a sense of community to the wonderful users of Proposify. It allows me to connect with our customers on a deeper level and find out what makes them successful, while being able to drive that sense of unity home all at once. For the cost, I am blown away at what you get. I would easily pay double what they ask (but don't tell em) ----- ### "Bettermode is a good solution for less demanding user based communities" — 4.0/5 > **Francesco** | *19 January 2026* | Arts & Crafts | Recommendation rating: 6.0/10 > > **Pros**: Bettermode is a valid solution to build a support community that's easy to customize and with a paced ease of use. It has chat features and its cms can be easily used to adapt to very specific needs > > **Cons**: The learning curve is a little bit stiff, since you have to adapt to its mechanisms. It has a lot of options that are gathered under the cms features. Also a downside is that a lot of specific and useful options (like whitelableing and space) are organized in addons (a part from the subscription model) > > It's a good software that let you start very easily. In three days you can set something useful up. But the scaling options are a little bit limited by the addons pricing plans (each add-on will cost you money monthly) ----- ### "Worst support I've ever met in my life" — 1.0/5 > **Ana** | *14 February 2025* | Information Technology & Services | Recommendation rating: 0.0/10 > > **Pros**: It's very easy to use. We managed to build the community portal for our product within a week > > **Cons**: Don't know where to start. 1) It takes their support up to 72 h just to pick your ticket. 2) We submitted a ticket where we explained that the sitemap they generate for us automatically, contains errors. This prevents the web resource from being indexed by Google. It took them 10 days to just acknowledge the bug. Then we spend a month convincing them to fix it — I mean, common, your resource is invisible on Google, and you don't have access to the backend to even try to do anything — but Bettermode only issues empty promises saying "It's our priority". No deadlines, no dates – all along we remain a paying customer. Moving the community to Circle.so now > > Very negative. Would never recommend anyone to go with this product if your goal lies beyond a fun project for friends and family. The frustrating part is that being a no-code platform, it doesn't provide you any control over the stuff like sitemap. At the same time, their support would keep sending you "your message is very important for us" type of communication for months and never solve your problem. ----- ### "Great solution to managing your membership community" — 5.0/5 > **Jeremy** | *8 August 2024* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: The UI - clean and beautiful. Designing spaces are very easy. > > **Cons**: Which it had more features such as subscriptions to manage the memberships. > > I switched my entire real estate membership over to Bettermode and the transition was smooth. ----- ### "A Highly flexible community and information management system." — 5.0/5 > **Kain** | *22 March 2024* | E-Learning | Recommendation rating: 9.0/10 > > **Pros**: I like how bettermode gives me complete control over scaling and managing my community. Prior to bettermode, I was reliant on developers and designers - which was completely impractical. > > **Cons**: I couldn’t make too many complaints about bettermode, I understand that the software is a work in progress and the guys are always releasing new updates. The only feedback I would offer, is that receiving emails or a monthly newsletter about system updates would be helpful. > > Very positive so far, and the customer support for setting the system up couldn’t be faulted. ----- Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.co.nz/software/145606/tribe?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/145606/tribe) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data