--- description: Review of SurveyLab Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: SurveyLab | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Exam Software](/directory/4701/exam/software) > [SurveyLab](/software/144490/surveylab) # SurveyLab Canonical: https://www.softwareadvice.co.nz/software/144490/surveylab Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.nz/software/144490/surveylab?page=2) > SurveyLab is a cloud-based survey solution that caters to businesses of all sizes across various industries. It enables users to build satisfaction surveys, conduct market research and gather employee feedback. SurveyLab offers built-in survey templates that users can configure with a variety of question types, question logic, colours and company branding. Survey results can be exported into Excel, Powerpoint and PDF formats. SurveyLab also supports multiple languages, multiple user accounts and closed-loop processes. Integration includes applications like Zendesk, Cint, LiveChat, Salesforce, Google Analytics, webhooks and more. SurveyLab offers access to online research panels that are ISO certified and designed according to industry standards. Security features include SSL data encryption and event logs for audit purposes. SurveyLab offers services on a monthly subscription basis that includes support via phone, email and online chat. > > Verdict: Rated **4.9/5** by 62 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 62 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: SurveyLab - **Location**: Warszawa, Poland - **Founded**: 2009 ## Commercial Context - **Starting Price**: US$49.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: SurveyLab provides subscription plans to suit everyone needs. Prices range from $49 a month. Students get 50% off. Test any plan for 14 days for FREE. Starter: $49/month includes 1000 responses per month. Standard (for small companies): $99/month includes 2500 responses per month. Professional (for professionals and mid-size companies): $249/month includes unlimited responses. Enterprise plans are also available with unlimited responses included. Contact SurveyLab for a pricing quote. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hebrew, Hindi, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese - **Available Countries**: Australia, Belgium, Brazil, Canada, China, Germany, Hong Kong SAR China, India, Israel, Japan, Kuwait, Mexico, Poland, Qatar, Saudi Arabia, Thailand, United Kingdom, United States ## Features - 360 Degree Feedback - API - Access Controls/Permissions - Alerts/Notifications - Annotations - Anonymous Feedback - Assessment Management - Autofill - Automatic Grading - Benchmarking - CES Survey Structure - CRM - CSAT Survey Structure - Campaign Management - Churn Management - Collaboration Tools - Commenting/Notes - Communication Management - Complaint Monitoring - Conditional Logic ## Integrations (18 total) - Dropbox Business - Dynata Insights Platform - FreshMail - GTM - Google Analytics 360 - Google Drive - Google Tag Manager 360 - Intercom - LiveChat - Mailchimp - PrestaShop - SALESmanago Marketing Automation - Salesforce Sales Cloud - Slack - Synerise ... and 3 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Exam Software](https://www.softwareadvice.co.nz/directory/4701/exam/software) ## Related Categories - [Exam Software](https://www.softwareadvice.co.nz/directory/4701/exam/software) - [Market Research Software](https://www.softwareadvice.co.nz/directory/4222/market-research/software) - [Customer Engagement Software](https://www.softwareadvice.co.nz/directory/508/customer-engagement/software) - [Customer Satisfaction Software](https://www.softwareadvice.co.nz/directory/4627/customer-satisfaction/software) - [Forms Automation Software](https://www.softwareadvice.co.nz/directory/4223/forms-automation/software) ## Alternatives 1. [SurveyMonkey](https://www.softwareadvice.co.nz/software/157864/surveymonkey) — 4.6/5 (10430 reviews) 2. [Trustpilot](https://www.softwareadvice.co.nz/software/364802/trustpilot) — 4.5/5 (1202 reviews) 3. [Jotform](https://www.softwareadvice.co.nz/software/433821/jotform) — 4.7/5 (2807 reviews) 4. [Survicate](https://www.softwareadvice.co.nz/software/31821/survicate) — 4.6/5 (99 reviews) 5. [Typeform](https://www.softwareadvice.co.nz/software/324633/typeform) — 4.7/5 (945 reviews) ## Reviews ### "Great value for money thanks ease of use and ease of multilanguage setup/translation" — 4.0/5 > **Thierry** | *28 November 2019* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: Ease of use Design tool efficiency Multilanguage setup Super fast and efficient support (technical \& commercial) > > **Cons**: I really feel like being a very difficult customer if i write here someting i do not like. For the price, it is certainly a top solution. > > Excellent ----- ### "Great Solution & excellent Customer Care" — 5.0/5 > **Carlos** | *1 March 2021* | Human Resources | Recommendation rating: 10.0/10 > > **Pros**: SurveyLab have demonstrated to be a great solution, as well as a terriffic business partner solving our business needs and supporting our business model. They are always flexible and open to help. > > **Cons**: At this moment for our business need we haven´t found any need that have not been fulfilled. There are som we are planning to implement, but SurveyLab is willing to work on them > > My experience with SurveyLab ----- ### "Good alternative to Google Forms" — 4.0/5 > **Benjamin** | *17 October 2019* | E-Learning | Recommendation rating: 6.0/10 > > **Pros**: - Standalone software which is not part of Google Suite - Accessible to non-Google account users > > **Cons**: - Pages took a little longer to load over the school wifi network, not sure if it is a bandwidth issue > > Was looking for an alternative to Google Forms, so as to standout from the crowd, and MySurveyLab did a great job. Was able to craft a 3-question survey in under 20 minutes, with the option to choose between open- and closed-ended questions. Highly recommended for users who do not have access to SurveyMonkey, Google Forms or Typeform due to organization firewall. ----- ### "Excellent\!" — 5.0/5 > **Verified Reviewer** | *1 March 2021* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: The robust of the platform, API integration and good capabilities to c8stom surveys > > **Cons**: I don't have any problem with the platform may be I hope that little bit improve for Look and feel > > I have a great experience of use and our customers too. We don't have problem with the availability, we can to implement surveys for different uses cases, personalizations and integrations ----- ### "Best survey software for students" — 5.0/5 > **Susanna** | *4 November 2019* | Research | Recommendation rating: 8.0/10 > > **Pros**: The diverse question options this site provides, as well as a structured analysis report. I also loved that this site allowed question-jumps (logic) because most other sites don't offer that for free. Being able to collabortate with other users on a survey was quite nice as well. > > **Cons**: The limit to the results in the free version. > > It's easy to use and to figure out. It gave a wide range of options and a clear overview of all the collected results. ----- Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.nz/software/144490/surveylab?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/144490/surveylab) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data