--- description: Review of Sinch MessageMedia Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Sinch MessageMedia | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [SMS Survey Software](/directory/4444/sms-survey/software) > [Sinch MessageMedia](/software/141259/messagemedia) # Sinch MessageMedia Canonical: https://www.softwareadvice.co.nz/software/141259/messagemedia Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.nz/software/141259/messagemedia?page=2) > Sinch MessageMedia is a mobile messaging service that helps businesses of all sizes better connect with their customers. Reach them via the channel of their choice and maximize ROI, effortlessly. Send bulk SMS. Create automated campaigns. Integrate with 85+ apps that you already use. Join over 70,000 global customers in healthcare, education, retail, and other industries that have scaled their business via our easy-to-use messaging platform. Send, reply, and forward text messages straight from your browser. Customize your own messages with ready-to-use templates and broadcast to your contacts. Learn what works and what doesn't with reporting and analytics. Join today for free. > > Verdict: Rated **4.5/5** by 53 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 53 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Sinch ## Commercial Context - **Starting Price**: US$42.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Basics: $42/ month Conversations: $109/ month Pro: $259/ month Pro Plus: $419/ month Advanced: $749/ month - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Belgium, Canada, New Zealand, United Kingdom, United States ## Features - 2-Way Messaging - API - Alerts/Notifications - Audience Targeting - Automated Responses - Automated Scheduling - Autoresponders - CRM - Campaign Management - Chatbot - Contact Database - Contact Management - Customisable Templates - Event Triggered Actions - Link Shortening - Live Chat - MMS - Mass Texting - Message Personalisation - Mobile Coupons ## Integrations (23 total) - Act\! - ActiveCampaign - Adobe Campaign - Adobe Experience Manager - Aircall - AroFlo - BigCommerce - Bullhorn ATS & CRM - Covetrus Pulse - Epic - HubSpot CRM - Klaviyo - Mailchimp - Mailjet - NetSuite ... and 8 more integrations ## Support Options - Email/Help Desk - Phone Support - 24/7 (Live rep) ## Category - [SMS Survey Software](https://www.softwareadvice.co.nz/directory/4444/sms-survey/software) ## Related Categories - [SMS Survey Software](https://www.softwareadvice.co.nz/directory/4444/sms-survey/software) - [SMS Marketing Software](https://www.softwareadvice.co.nz/directory/4532/sms-marketing/software) - [Mobile Marketing Software](https://www.softwareadvice.co.nz/directory/4398/mobile-marketing/software) - [Conversational Marketing Platforms](https://www.softwareadvice.co.nz/directory/4671/conversational-marketing/software) ## Alternatives 1. [Project Broadcast](https://www.softwareadvice.co.nz/software/431569/project-broadcast) — 4.9/5 (647 reviews) 2. [SlickText](https://www.softwareadvice.co.nz/software/167722/slicktext) — 4.8/5 (268 reviews) 3. [EZ Texting](https://www.softwareadvice.co.nz/software/175675/ez-texting) — 4.5/5 (273 reviews) 4. [Clearstream](https://www.softwareadvice.co.nz/software/321838/clearstream) — 4.8/5 (689 reviews) 5. [LabsMobile](https://www.softwareadvice.co.nz/software/527802/LabsMobile) — 4.7/5 (47 reviews) ## Reviews ### "Happy Client" — 5.0/5 > **Maryanne** | *10 August 2025* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: What I like most about Sinch MessageMedia is its user-friendly interface and the reliability of its messaging platform. It makes communicating with clients fast and efficient, and the automation features helped streamline our workflows. The support team is also responsive and helpful whenever we needed assistance. > > **Cons**: The template system setup in the SMS Messaging function as we still have to prepare the templates ahead of sending them and proof prepare them ahead of sending the messages > > As an Arrears Officer, Sinch MessageMedia has been an invaluable tool in streamlining our arrears management process. The platform’s ease of use and reliable SMS delivery have allowed me to communicate with Lot owners quickly and effectively, reducing delays in payment follow-ups and improving overall response rates. One of the standout benefits is the ability to automate reminders and personalize messages, which helps maintain a professional yet approachable tone. This has led to more timely payments and fewer escalations. The reporting and analytics features also provide clear visibility into message delivery and engagement, allowing us to track performance and refine our communication strategies. Sinch MessageMedia has significantly enhanced our operational efficiency, reduced manual workload, and supported better outcomes in arrears recovery. We highly recommend it to any property management team looking to improve their communication and arrears processes. ----- ### "Solid tool if you're looking for a bulk SMS solution" — 4.0/5 > **Anonymous User** | *27 June 2025* | Computer Software | Recommendation rating: 7.0/10 > > **Pros**: Super easy to use and fast to setup. Solid bulk SMS tool with a good selection of automation features. Clean UI design. > > **Cons**: While Message Media is generally reliable, I found the reporting and analytics features to be a bit limited compared to other platforms. Customizing reports or gaining deeper insights into campaign performance required extra effort. Also, the pricing can escalate quickly for higher-volume messaging, and integrations with certain CRMs weren’t as seamless as expected. ----- ### "Bad then, bad now" — 1.0/5 > **Alvaro** | *3 April 2025* | Insurance | Recommendation rating: 0.0/10 > > **Pros**: I did not like anything about MessageMedia. I was forced to use them because they are integrated with my CRM > > **Cons**: The concept of customer service is inexistant. They will not answer any messages. > > I tried them 2 years ago and they were very bad. I waited two years to see if they learn how to do their business, and tried again. They are still a very bad company ----- ### "Awesome Easy to Use Platform for Reaching Customers Quickly and Efficiently" — 5.0/5 > **Colleen** | *30 June 2025* | Environmental Services | Recommendation rating: 10.0/10 > > **Pros**: It's so easy to use to reach out to our clients as part of our marketing strategy. Very clear desktop layout and helps us cut office admin time significantly by reaching multiple clients in targeted campaigns. > > **Cons**: There is nothing we think needs to be improved with the platform. Sometimes we have to log out with error messages saying "failed to load" but this is likely due to internet access not issues with the platform itself. > > Overall we have been extremely happy using Since MessageMedia. It has saved us a considerable amount of time and repetitive work to send out text messages. We have set up ongoing message campaigns that has helped us generate more repeat clients. It is very user friendly and we are very happy with the service. ----- ### "Great Support" — 5.0/5 > **Alana** | *10 September 2025* | Oil & Energy | Recommendation rating: 10.0/10 > > **Pros**: The Support is great. If you find an issue or need assistance, the live chat is virtually instant - problem is solved quickly and effectively. > > **Cons**: I have always had brilliant service from MessageMedia, the people are friendly and know how to assist. > > I have dealt with \[sensitive content hidden\] recently and would like to say thank you for your fast and effective assistance. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.nz/software/141259/messagemedia?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/141259/messagemedia) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data