--- description: Review of MedEZ Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: MedEZ | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Web Based Medical Billing Software](/directory/15/web-based-medical-billing-software/software) > [MedEZ](/software/140773/medez) # MedEZ Canonical: https://www.softwareadvice.co.nz/software/140773/medez Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/140773/medez?page=2) > MedEZ is a web-based Electronic Health Record (EHR) and revenue cycle management platform designed specifically for behavioral health and substance use treatment providers. The system supports the full operational workflow of treatment facilities, including clinical documentation, patient management, scheduling, billing, and reporting, all within a single integrated platform. Built for behavioral health organizations of all sizes, MedEZ enables providers to streamline clinical workflows, improve compliance, and optimize financial performance. The platform supports a wide range of care models including outpatient programs, intensive outpatient (IOP), partial hospitalization (PHP), residential treatment, IPF, and medication-assisted treatment (MAT). MedEZ includes a robust appointment and program scheduling system with individual and group session management, automated reminders, waitlists, and resource scheduling. A centralized patient management dashboard allows staff to quickly access clinical records, treatment plans, and program participation. The platform provides comprehensive clinical documentation tools, including customizable note templates, treatment plans, assessments, and outcome tracking. Integrated laboratory, pharmacy, and document management modules allow providers to securely store patient records, manage medication workflows, and access lab results within the patient chart. MedEZ also includes a complete behavioral health billing and revenue cycle management solution. The system supports electronic and paper claim generation, insurance eligibility verification, payment posting, claim tracking, and reporting to help organizations maximize reimbursements and maintain financial visibility. Additional capabilities include a secure patient portal, role-based access controls, HIPAA-compliant data management, and powerful reporting tools that provide insights into clinical performance and operational efficiency. > > Verdict: Rated **4.8/5** by 20 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 20 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: MedEZ - **Location**: Davie, US - **Founded**: 1996 ## Commercial Context - **Pricing Details**: Contact MedEZ for pricing information. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop) - **Supported Languages**: Arabic, English, Spanish - **Available Countries**: Mexico, United Arab Emirates, United States ## Features - ABA Data Collection - API - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - Activity Planning - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Appointment Management - Appointment Scheduling - Assessment Management - Audit Trail - Automated Scheduling - Bed Management - Behaviour Tracking - Billing & Invoicing - CNA Tracking - Calendar Management ## Integrations (8 total) - Inovalon Provider Cloud - Jitsi - Micromedex - Microsoft Teams - Omnicell - Salesforce Backup - WileyPLUS - Zoom Virtual Agent ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Web Based Medical Billing Software](https://www.softwareadvice.co.nz/directory/15/web-based-medical-billing-software/software) ## Related Categories - [Web Based Medical Billing Software](https://www.softwareadvice.co.nz/directory/15/web-based-medical-billing-software/software) - [Mental Health EHR Software](https://www.softwareadvice.co.nz/directory/16/mental-health-emr-billing-software/software) - [Medical Scheduling Software](https://www.softwareadvice.co.nz/directory/18/patient-scheduling-software/software) - [Web-Based EMR Software](https://www.softwareadvice.co.nz/directory/120/web-based-emr-software/software) - [Substance Abuse EMR Software](https://www.softwareadvice.co.nz/directory/180/substance-abuse-software/software) ## Alternatives 1. [Pabau](https://www.softwareadvice.co.nz/software/190306/pabau) — 4.7/5 (613 reviews) 2. [Tebra](https://www.softwareadvice.co.nz/software/1329/kareo-billing) — 3.9/5 (1360 reviews) 3. [athenaOne](https://www.softwareadvice.co.nz/software/1106/athenacollector-athenaclinicals) — 3.8/5 (907 reviews) 4. [RXNT](https://www.softwareadvice.co.nz/software/26627/rxnt-emr) — 4.3/5 (495 reviews) 5. [ModMed](https://www.softwareadvice.co.nz/software/2446/electronic-medical-assistant) — 4.4/5 (363 reviews) ## Reviews ### "Recommend that you give \[sensitive content hidden\] a raise, she is a exceptional value to your product\!\!\!\!" — 5.0/5 > **Verified Reviewer** | *7 August 2025* | Health, Wellness & Fitness | Recommendation rating: 7.0/10 > > **Pros**: Customer Support is unlike any other. \[sensitive content hidden\]. is absolutely the best to work with, she is kind, considerate, extremely responsive and knowledgeable. I have been working with them for over a year and without her this product would not be half of what it is. > > **Cons**: The system is quite complex and it takes a lot of time to train on the different functions. Everyone likes the use and ease of the web version but in order to function administratively you need to know how to use the cloud version. > > MedEz has made a big difference in our revenue cycle and the ease of submitting claims to payors is helpful. I wish there was a better or easier way to attach remittances. Hopefully down the line this is something that will be modified. It would also be great when the ability to verify benefits and eligibility is available as this will make a difference in patient management and revenue. ----- ### "Economical, Efficient, Easy to Use, Excellent Customer Service" — 5.0/5 > **Genise** | *17 October 2019* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: The software is a comprehensive package that allows us to schedule, document treatment episodes, and bill for services with the greatest of ease. The quality of the customer service is unmatched in the industry. Prompt response and swift problem resolution make MedEZ the easy choice among all of the electronic healthcare record companies out there today. > > **Cons**: It would be helpful if there was a way to “black box” a patient record preventing some providers from access. We are in a rural area and have had relatives of staff and staff themselves seek treatment in our primary care program. It presents an awkward situation when everyone in the office has access to the record. I believe this is something that MedEZ might be working to resolve. Other than that - the system meets our needs completely. > > The system is very efficient and easy to use. Documentation being completed timely is critical to our business sustainability because that is how we are paid for services by funders. Services are not sent to claim status unless the documentation has been completed and signed by the provider. Excellent checks and balances\! ----- ### "Incomplete Product" — 3.0/5 > **Mary** | *8 February 2024* | Hospital & Health Care | Recommendation rating: 0.0/10 > > **Pros**: I like the Wiley integration--in fact, that was one of the big selling points for us. > > **Cons**: Customer Service and support. They offer RCM, but did a terrible job and when we moved in-house, they removed the RCM features. > > Not great. I feel like I was sold something that I didn't get, and they've cost our business a significant amount of money, so that for the first time in 6 years, we are needing to get an advance/loan to cover our payroll and other expenses. The RCM was extremely damaging, and it certainly feels as if they're being punitive for our decision to discontinue their management of our billing. ----- ### "Psychiatric Inpatient Billing and Collection" — 5.0/5 > **Stephen** | *14 October 2016* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: Ease of use and the application was easy to customize. Retrieving data from the back end database table for adhoc reporting was a breeze. > > **Cons**: There were some features that could have been more automated, but we had very seasoned staff to manage the billing process. However, if needed, the MedEZ technical team worked closely with our billing team to implement new processes based on our client needs. > > As a billing vendor for many different types of provider agencies, I had a great experience using the MedEZ application to handle billing and collections for one of our State agencies that operated inpatient psychiatric hospitals. The MedEZ staff helped to implement the application on our servers and train our staff to use the application. The MedEZ technical staff presented and easy to follow work-plan for implementation which included building customized input routines to upload patient demographic and charge data to the billing system. They helped to build all 837 files to Medicare, Medicaid and commercial insurers. The system handled 835 auto posting and has a variety of reports to manage the data. Technical support was exceptional and they also helped to build new functionality based on our client's workflow and data processes requirements. I would highly recommend the use of this product to billing vendors and inpatient psychiatric facilities. ----- ### "Great EHR program and easy billing use" — 5.0/5 > **Tung** | *26 June 2021* | Medical Practice | Recommendation rating: 9.0/10 > > **Pros**: This software was really easy to use and to submit insurance claims. I also felt that it was very HIPAA compliant and protected patient's records. Other features I like are being able to take clinical notes and record billing codes. Also, the program is very economical as the company will work on the cost of the system. > > **Cons**: The software does lag sometimes and will freeze up once in awhile. The software does require a good amount of time to get use to, but if you dedicate the time then everything gets easier. > > This software was really easy to use and to submit insurance claims. I also felt that it was very HIPAA compliant and protected patient's records. The software was not easy to pick up at first, but overtime it does become easy to use. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/140773/medez?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/140773/medez) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data