--- description: Review of ZDiscovery Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: ZDiscovery | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Compliance Software](/directory/4363/compliance/software) > [ZDiscovery](/software/140743/zdiscovery) # ZDiscovery Canonical: https://www.softwareadvice.co.nz/software/140743/zdiscovery Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/140743/zdiscovery?page=2) > ZDiscovery by Zapproved is an easy-to-learn, easy-to-use ediscovery platform designed to help corporate legal teams manage litigation response from legal holds through processing and review. Backed by ironclad security and unrivaled customer support, ZDiscovery gives the in-house team the confidence and control to operate defensibly and effectively - while saving time and reducing legal costs. Legal Holds: Create, send, modify, and track legal holds and automate time-consuming tasks, including custodian interviews, reminders, and escalations. Data Preservations: Easily place and remove data preservation holds in sources like Microsoft Office 365, Google Vault, and Slack - no IT support needed\! Data Collections: Collect ediscovery data directly from Office 365 and other sources without relying on IT, use filters to conduct targeted searches, and track real-time collection statuses. Data Processing: Process ediscovery data in-house to instantly reduce data volumes and eliminate outside processing fees. Automatic deNISTing and deduplication plus filters and search term hit reports offer further reductions. Review: Bring review and ECA in-house for routine matters like internal investigations, subpoena response, and more to reduce outside spend and expedite projects. Quickly identify relevant documents, redact privileged information, apply Bates numbers or other endorsements, and export in multiple formats. Integrations: ZDiscovery integrates with existing legal tech ecosystem, including Human Resource Information Systems (HRIS), Matter Management Systems, Asset Tracking Systems, and other enterprise applications. Automated Custodian Workflows Add-On: Monitor employee changes and automate associated ediscovery workflows for further time savings and process improvements. Implementations and Migrations: Zapproved brings over a decade of experience with organizations of all sizes to implementations, legacy data migrations, and onboarding to ensure teams are up and running quickly. Support: Zapproved's Customer Success team is considered the best in the business and offers ongoing training, phone and email support, a robust online support center, as well as access to educational ediscovery events. Pricing: Annual subscription. > > Verdict: Rated **4.5/5** by 14 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 14 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Zapproved - **Location**: Portland, US - **Founded**: 2008 ## Commercial Context - **Starting Price**: US$4,500.00 - **Pricing Details**: Contact Zapproved for pricing information or a quote. - **Target Audience**: 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Archiving & Retention - Audit Management - Audit Trail - Collaboration Tools - Compliance Management - Customisable Reports - Dashboard - Data Import/Export - Document Classification - Document Imaging - Document Review - Document Storage - Drag & Drop - Duplicate Detection ## Integrations (8 total) - Google Workspace - HRIS - Human Resource Management Software - Microsoft 365 - Microsoft SharePoint - OneDrive - Onna - Slack ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Compliance Software](https://www.softwareadvice.co.nz/directory/4363/compliance/software) ## Related Categories - [Compliance Software](https://www.softwareadvice.co.nz/directory/4363/compliance/software) - [Electronic Discovery Software](https://www.softwareadvice.co.nz/directory/4517/ediscovery/software) ## Alternatives 1. [Everlaw](https://www.softwareadvice.co.nz/software/20195/everlaw) — 4.9/5 (87 reviews) 2. [Nextpoint](https://www.softwareadvice.co.nz/software/41155/nextpoint) — 4.4/5 (234 reviews) 3. [Lexbe eDiscovery Platform](https://www.softwareadvice.co.nz/software/140827/lexbe) — 4.6/5 (60 reviews) 4. [CloudNine](https://www.softwareadvice.co.nz/software/130270/cloudnine) — 4.8/5 (52 reviews) 5. [CaseFleet](https://www.softwareadvice.co.nz/software/100640/casefleet) — 4.7/5 (39 reviews) ## Reviews ### "Very user friendly" — 4.0/5 > **Verified Reviewer** | *14 November 2017* | Hospital & Health Care | Recommendation rating: 7.0/10 > > **Pros**: I use this for creating legal holds. Easy to use and navigate through the system. Great tracking and integration with our systems. ----- ### "Zapproved Legal Hold Pro (LHP) / Digital Discovery Pro (DDP)" — 5.0/5 > **Steve** | *30 January 2020* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: Legal Hold Pro - Ease of use to set up and monitor matters. Auto-reminders to keep custodians apprised of their obligations. Virtual user group and webinars have proven to be very enlightening to learn how others are maximizing the use of Legal Hold Pro. Documentation is well written, very good visual illustrations of screens and how to use the various components of the system. Support has been responsive to questions. Zapproved listens to its customers' comments regarding experience and needs and implements as many and as soon as practical. Digital Discovery Pro - Pretty easy to use even for individuals who may not be as familiar or comfortable with technology. Learning curve was minimal and had users up and reviewing, analyzing and tagging information in fairly order. > > **Cons**: Would appreciate more examples of best practices used by users of Legal Hold Pro. This is not a complaint about the product, just a benefit to help speed adoption and usefulness of the product. Very powerful functionality available in Legal Hold Pro. Taking advantage of others learnings and use cases is an effective and efficient way to deploy the solution. Digital Discovery Pro hasn't been of as much value simply because of the volume of data that we have and the way the model works. This has been an issue for us throughout our experience with the eDiscovery software solution for the middle portion of the EDRM cycle. Having to use other products for Preservation and Collection has also been a challenge for our organization. > > The initial business problem we solved was to automate and standardize legal hold / preservation notices. Having an audit trail of acknowledgement of the legal hold has been very beneficial. Our experience with ZDiscovery / Zapproved has been very positive from the software solution as well as the people at Zapproved. Very knowledgeable, professional, friendly and responsive to requests for training, assistance, and very good at listening and implementing suggestions from their user community, at least from our perspective. ----- ### "Limited use of software to date but seeing potential value." — 3.0/5 > **Mike** | *14 November 2017* > > **Pros**: Removes a number of "hops" in the process between identification and collection. This improves the user experience tremendously. > > **Cons**: Still requires offline selection/tracking of targeted HD collection. Would like to see the automation of targeted folder selection. ----- ### "Z-Discovery Review Legal Holds in the Corporate World" — 5.0/5 > **Shelly** | *13 July 2016* | Telecommunications | Recommendation rating: 9.0/10 > > **Pros**: I like the reports the software generates. The reports save time in trying in tracking your legal holds, custodians, tags, etc. I run a legal hold report every week to make sure I have not failed to release a hold, to see where I stand on how many holds I have at this time, and how old the holds are so I can follow up on the cases and see where we are on them. The reports help me so much to keep myself in check with what I have going on with my holds. > > **Cons**: The least thing I have found about the software and I really had to think on this because I am not disappointed at all, is the font issues. Sometimes when you are working within the software itself the font will change differently then the sentence above so I have to be very careful that I watch the font and size of font but this is the only issue I have ever had. > > I issue several holds in Legal Hold Pro. I find this software very user friendly in creating the hold itself, and in adding custodians, but creating the hold is not my favorite part. I have times I need to find legal holds that relate to each other, or have the same custodians, or I may need to see how many holds are under one custodians name, Legal Hold Pro can do this. The reporting options are amazing. I really feel this is the key to the software. The fact that I can pull a hold report personalized to me with extreme detail showing all custodians, issue date, etc. this is so helpful in a sanity check for me. This help me to stay in-check with all my legal holds. I am not disappointed in the software at all. I really have not experienced any issues. I believe the software is only getting better with the new advancements being made and with the new perk of being able to see all holds even if you are not the owner of the hold is really nice. I understand the protection of not being able to edit someone else's hold and that is fine, but being able to see someone else's hold save so much time if you just need language or if you need to see custodians on the holds. This software push was a great idea\! I truly like the tagging system. This so helps with knowing if the custodian is still and employee at the company or if the person is gone, if there is something special about this custodian that needs to be handled differently than other custodians, etc. this is very helpful. ----- ### "Excellent Customer Service" — 4.0/5 > **tonya** | *14 November 2017* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: I like the fact the system is very intuitive to use. It's almost like you have to try really hard to make a mistake. If you have basic computer skills anyone can navigate well in this site. The set up is logical and makes sense. > > **Cons**: I don't have too man cons, but I wish there was an easier way to set up reports for multiple people. It can get very tedious setting up report. There needs to be a way to duplicate a report instead of starting from scratch. > > This software makes it so much easier to manage our litigation holds. Our previous system was very old and tedious to manage. This system makes it much easier to manage custodians, holds and compliance rates. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/140743/zdiscovery?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/140743/zdiscovery) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data