4.6
Overall rating
Reviews

4.6
Overall rating
Reviews

About LastPass

LastPass is a password management solution for consumers and businesses that allows users to store their passwords in a digital vault. It uses single sign-on with password vaulting to protect users’ passwords. Users can save the websites into which they login frequently. They can also import websites from their email accounts or other password manager tools. LastPass uses AES-256 bit encryption with PBKDF2 SHA-256 and salted hashes for securing data in the cloud. The user data is encrypted and decrypted at the device level. The multi-factor authentication makes users enter both username and password to access their LastPass account. Other features include a password generator, encrypted file storage, family manager dashboard, group management and cloud app provisioning. Pricing is per user per month.
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LastPass pricing

LastPass has a free version and offers a free trial. LastPass paid version starts at US$4.00/month.

Starting Price:
US$4.00/month
Free Version:
Yes
Free trial:
Yes

Alternatives to LastPass

LastPass Reviews

Feature rating

Value for Money
4.5
Functionality
4.6
Ease of Use
4.5
Customer Support
4.3
5 reviews of 2,746 View all reviews
Hoang
Hoang
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/09/2019

Great way to share passwords with other team members

Crucial tool for sharing and secure your passwords

Pros

Lastpass eliminates the needs to manually share and save passwords.
The password shared folder makes it very easy to share logins without showing the passwords to other users.

Cons

Sometimes the Chrome extension can be slow.
Lastpass on Android requires enabling permissions every time the autofill feature is used.

Alternatives Considered

RoboForm

Reasons for Choosing LastPass

Lastpass is more popular

Switched From

Dashlane for Business

Reasons for Switching to LastPass

Lastpass is easier to use and is more popular
Jeff
Jeff
  • Industry: Human Resources
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
3

4
Reviewed on 23/09/2020

LastPass -a Secure Password Manager for Team Collaboration

Very positive as we need an easy to access, but secure, way to share passwords & credentials among work teams and clients. Our 50+ employee agency has used LastPass for 2+ years and we have never wavered on it's value.

Pros

We have a team of 50+ at our agency and LastPass is our go-to password/credential manager. It's super simple to set up, share access and manage passwords across teams and even clients. And LastPass takes security very very seriously with 2FA and authentication a key priority. We have to be ultra-sensitive to security as an agency as we handle so many credentials for client's websites, FTP and marketing tools.

Cons

The UI is good but not great. I find myself wanting to create a folder but the iconography is a bit confusing so I'll create a record. Easy to go back and do it right but I find myself making the same mistakes. The folder hierarchy could also be a bit better organized but it's not too bad. They are improving and updating all the time.

Alternatives Considered

1Password and NordPass Business

Reasons for Switching to LastPass

LastPass simply seemed like it had it all: security, UI, organization, sharing options. The others seemed very similar but we were more comfortable with LastPass's reputation and staying ability.
Verified Reviewer
  • Industry: Retail
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1

1
Reviewed on 16/04/2021

It once was a great Password Manager

We've all been there: You've been using the same password for months, only to realize that it was breached in a recent data breach and is no longer secure. Now you have to change your password on several accounts. Most password managers can't help here, since it won't know what all those new passwords are supposed to be. There was a nice feature in Lastpass that helped you change multiple passwords. That was probably their strongest feature, besides the core password management features

Pros

A password manager helps you manage all your passwords. Each password is unique and is protected with a master password only you know. That means you can use unique, strong passwords for every account without having to remember them. This is extremely important for accounts with sensitive information like your email or banking account. Lastpass has done a great job up until recently.

Cons

I loved using LastPass, and had been using it for over a year. After they changed their pricing model to pay for a subscription I decided to see if there were any other great password managers out there. I'm not against paying for services, but I don't like how they pulled the rug out of everyone who relied on the free version, where they get so used to the software as apart of their daily life, that it forces many to just pay the fee (many of whom would likely have never signed up in the first place if it were not free). So to me, it feels like a bait and switch, where they had this planned all along. So it's the principle for me.

The smarter way (to strengthen, and not harm their brand), would have been to all along offer a freemium version and offer other extra features that a small percentage of all users are willing to pay for. Essentially they trapped people into using the free version, and are forcing people to pay to now use on multiple devices. It feels shady and left a bad taste in my mouth towards their software and brand.

I've decided to look more into Mozillas free password manager. There are also those from the likes of Google's and Apple's built in password managers. After testing other products, I believe google or mozilla are the way to go, since apples is too proprietary (*they are a closed ecosystem - you can't as easily use cross platform and on other browsers)

Patrick
  • Industry: Human Resources
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
0

5
Reviewed on 2/03/2024

Even the free version has the full potential to secure your data

Pros

I have been using this app for years now and I am satisfied with it still. The free version is already enough for my need. It has the full potential to secure your data without extra cost. It gives you the security without you being forced to subscribe to a monthly plan. I'm not sure when I am upgrading, but when the time comes, I won't hesitate to upgrade.

Cons

No complaints so far. I am happy and satisfied with LastPass

Dalibor
Dalibor
  • Industry: Maritime
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
0

5
Reviewed on 29/09/2020

Password manager number one

Altough not perfect, this is best password manager and only acceptable with lot of features on Android. Windows is being done with any competitor, Android is really fully covered with lot of functionalities.

Pros

Laspass is password manager on steroids. Most important, it allows autocomplete and generating (and remembering) secure passwords. Passwords can be shared with coworkers securely. All you need is to remember one secure passwords and let lastpass help you remember or generate passwords for any site or application.

Cons

Autocomplete has issues sometimes, it closes the window, but that's rarely. Password sharing with coworkers could be more intuitive. Password generator is decent but "readable" passwords are still bit complicated (if you want to remember password specifically). Master password can be reset if you have access to your mail (that's ok functionality, but not secure). They also had breaches which is not great.

Alternatives Considered

Dashlane for Business

Reasons for Switching to LastPass

Android autocomplete features and simplicity of use on Android devices.

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