---
description: Review of kintone Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: kintone | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

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# kintone

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> Kintone is a cloud-based, customizable workflow management platform suitable for businesses of all sizes. The key features of the solution include compliance management, approval process control, forms management, event monitoring and application-library access.&#10;&#10;&#10;The solution enables users to automate tasks such as process workflows, assignments and notifications without needing to modify or create custom code. Kintone offers Excel spreadsheet conversion into apps and open API connectivity. The solution also offers workshops, content and consulting to provide developers and business owners with the required skills to use the product.&#10;&#10;&#10;Kintone is designed to work desktops and on mobile platforms such as iOS and Android. A free trial is available.
> 
> Verdict: Rated **4.7/5** by 153 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 153 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Cybozu

## Commercial Context

- **Starting Price**: US$24.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Professional subscription: &#10;$24/user/month, minimum 5 users ($120/month total)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Chinese, English, Japanese, Spanish, Traditional Chinese
- **Available Countries**: United States

## Features

- API
- Access Controls/Permissions
- Accounting Integration
- Active Directory Integration
- Activity Dashboard
- Activity Tracking
- Agile Methodologies
- Alerts/Notifications
- Application Management
- Approval Process Control
- Assignment Management
- Audit Management
- Audit Trail
- Authentication
- Automatic Backup
- Backup and Recovery
- Billing & Invoicing
- Budget Management
- Business Process Automation
- CRM

## Integrations (29 total)

- Box
- Dropbox Business
- Eventbrite
- Evernote Teams
- Field Control
- Formstack Documents
- GitHub
- Gmail
- Google Calendar
- Google Drive
- Google Workspace
- JIRA Service Management
- Mailchimp
- Make
- Microsoft 365

... and 14 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [IT Asset Management Software](https://www.softwareadvice.co.nz/directory/1888/it-asset-management/software)

## Related Categories

- [IT Asset Management Software](https://www.softwareadvice.co.nz/directory/1888/it-asset-management/software)
- [Human Resources Software](https://www.softwareadvice.co.nz/directory/4198/hr/software)
- [Retail Management Software](https://www.softwareadvice.co.nz/directory/2025/retail-management/software)
- [Help Desk Software](https://www.softwareadvice.co.nz/directory/4160/help-desk/software)
- [Team Communication Software](https://www.softwareadvice.co.nz/directory/4594/team-communication/software)

## Alternatives

1. [HubSpot CRM](https://www.softwareadvice.co.nz/software/1854/hubspot) — 4.5/5 (4468 reviews)
2. [Salesforce Sales Cloud](https://www.softwareadvice.co.nz/software/2764/salesforce-sales-cloud) — 4.4/5 (18790 reviews)
3. [NetSuite SuiteProjects Pro](https://www.softwareadvice.co.nz/software/23759/openair-psa) — 3.9/5 (43 reviews)
4. [Zoho CRM](https://www.softwareadvice.co.nz/software/392464/zoho-crm) — 4.3/5 (6982 reviews)
5. [Smartsheet](https://www.softwareadvice.co.nz/software/157390/smartsheet) — 4.5/5 (3524 reviews)

## Reviews

### "A Comprehensive Management Software" — 3.0/5

> **Sarfaraz** | *29 January 2023* | E-Learning | Recommendation rating: 7.0/10
> 
> **Pros**: I have a strong background in relational database design, and I found that using Kintone was intuitive and efficient for my specific needs. The customization options allowed me to quickly build a solution for my student tracking requirements in just a matter of days, whereas other applications I tried took several weeks to achieve the same results. Additionally, Kintone's customer support team is a standout; they are always available to assist and speak in clear English which made communication effortless. Overall, I highly recommend Kintone as an excellent product for any business looking for a versatile and user-friendly work management solution.
> 
> **Cons**: Kintone is a powerful work management solution, but it does have some limitations. For example, the formatting options for phone numbers are limited, which can make it difficult to read large sets of data. However, the Kintone team has acknowledged this as an area for improvement. Additionally, Kintone relies heavily on integration with third-party applications to fully realize its potential, which can be an inconvenience. Despite these limitations, Kintone is still a versatile and user-friendly tool that can greatly enhance a business's workflow and management capabilities. It's just that it could be more polished.
> 
> I am currently utilizing Kintone to develop a customized CRM system for tracking my firearms training students. The state I operate in has specific regulatory requirements that necessitate thorough record-keeping for periods of up to seven years. This goes beyond the traditional scope of a "sales pipeline" CRM and required me to design a specialized system to meet these requirements. Kintone has been a valuable tool in this process, allowing me to tailor the system to meet my specific needs and effectively manage my student records.

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### "Love Kintone for Data Entry, Work flow and Project Management" — 5.0/5

> **Courtney** | *17 October 2022* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: It is easy to build apps that speak to one another, separating departments but not having to duplicate data
> 
> **Cons**: Its hard to import when there are multiple tables or when there is a lookup field in an app. sometimes I can search a field from the drop down by typing out the word and sometimes that feature is unavailable. It would be nice to have more native plugins with better instructions
> 
> I absolutely love Kintone\! It has modernized our business \&amp; reduced data duplication.  We now have a   project management tool and can see tasks being done among the team in real time. It has highly reduced the amount of emails and outlook calendar reminders, since I can set automatic notifications and reminders.  The team I work with at Kintone has been a tremendous help anytime I have questions about implementing new processes. The sky is the limit and I am excited to see things evolve\!

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### "Kintone Saves Us Time and Money" — 5.0/5

> **Lou** | *20 February 2019* | Libraries | Recommendation rating: 10.0/10
> 
> **Pros**: Ease of Use.  We can create our own flexible databases in minutes, literally minutes.
> 
> **Cons**: Some of our basic users wished the reporting was easier to use.  Our power users found it very easy to work with, as did our I.T. dept.
> 
> Very good.  Support can be slow to respond sometimes, but overall it's a great product and we are happy.

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### "I Highly Recommend Kintone" — 5.0/5

> **Andrew** | *27 September 2022* | Mechanical or Industrial Engineering | Recommendation rating: 9.0/10
> 
> **Pros**: I like how you can easily customize data fields and organize information in a completely  custom way.
> 
> **Cons**: When you create a table inside an app, it would be nice to be able to auto sort them and/or use filters.  Please make more native Kintone plugins for further customization\!
> 
> It has greatly helped us to organize our data in one location.  It is also the place where people can get the most updated copy of information.  We usually update catalogs, pictures, data sheets and so employees usually have several copies and different versions.  It's great to know which one is the most updated copy to use, for example.  Love how you can customize the data fields to your specific needs.

-----

### "Easy Customization and Great Support Team" — 5.0/5

> **Julio** | *16 February 2024* | Mental Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: The support team. Their team is very willing to help out with any questions and to help build apps. &#10;Integrations - Kintone has a very robust API and also boasts many 3rd party integrations. If whatever app you use already has an API, importing data is a breeze (same with automation). &#10;Customizability - Everything is customizable. If you can use Javascript then everything and their dog is customizable.
> 
> **Cons**: One gripe I have is the lack of functions natively in the App form builder. An example I had is totaling 10 fields and getting the average. It is possible with the calculations fieldtype but every field needs to be filled for it to average correctly.
> 
> Very good experience. Kintone has helped our organization grow in our database \&amp; data analytics even though we're still in the development phase.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/140248/kintone)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/project-management/kintone-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/140248/kintone> |
| en-GB | <https://www.softwareadvice.co.uk/software/140248/kintone> |
| en-IE | <https://www.softwareadvice.ie/software/140248/kintone> |
| en-NZ | <https://www.softwareadvice.co.nz/software/140248/kintone> |

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