About Marketman

MarketMan Restaurant Management is a cloud-based inventory management platform that assists small to large-sized restaurants with procurement, food delivery tracking, and accounting. Its key features include menu planning, budgeting, supplier management, and system-suggested ordering. The application helps hoteliers manage inventory quantity, monitor waste and optimize stock levels. Managers can use the solution to set up vendor profiles, create item catalogs and consolidate purchase orders. The system lets supervisors assign role-based access to team members, place inventory orders and trace fraud activity. MarketMan restaurant management integrates with third-party platforms such as Toast, Aloha, SAP, Square, Lightspeed, QuickBooks, Clover, Xero, Tray, Upserve, Micros, POSitouch, and iKentoo. The solution comes with a mobile application for Android and iOS devices and is available on a monthly subscription basis. Support is provided via real-time customer success representatives, phone & chat.
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Marketman pricing

Marketman does not have a free version but does offer a free trial. Marketman paid version starts at US$239.00/month.

Starting Price:
US$239.00/month
Free Version:
No
Free trial:
Yes

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Marketman Reviews

Overall rating

4.7
Write a Review!

Feature rating

Value for Money
4.7
Functionality
4.6
Ease of Use
4.6
Customer Support
4.8
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All Marketman Reviews

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109 reviews
Henry
Henry
  • Industry: Hospitality
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
5

5.0
Reviewed on 12/04/2023

Works Exactly As Advertised + Plus Excellent Support

Pros

MarketMan can seem complex to begin with, but after a well organised and extensive onboarding process with Asaf and others we quickly found ourselves being able to utilise the system effectively and started making real world business decisions

Cons

A fairly steep learning curve to begin with

Joseph
  • Industry: Food & Beverages
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
3
Customer Support
4

4.0
Reviewed on 27/04/2024

Marketman for Pizza Restaurant

It’s been a ride. Once I get it fully setup it will be awesome! However the setup has been a process

Pros

I like most is marketmans capabilities. It is very detailed. My major vendors invoices can be sent straight to the software without lifting a finger. Orders have capabilities to be directly automated and sent into our vendors online ordering platform. Constantly tracks inventory

Cons

The setup is very tedious and takes a LOT of work. They help you through the startup and provide with training videos but it would’ve been nicer if they would have worked hand and hand until setup (a lot to ask for I realize and they do offer recipe building at a cost). In a user friendly scale 1-5 I give it a 3

Erik
  • Industry: Hospitality
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
3
Features
2
Ease of Use
3
Customer Support
3

3.0
Reviewed on 17/04/2018

Attentive but flawed technology

Pros

Accurate food costs. Ability to reconcile invoices. Ability to order through the software. Works throughout my company.

Cons

Software doesnt always import to quickbooks. It took forever to get our Sysco account to work properly. COGS report should have snapshot view.

Fernando
  • Industry: Hospitality
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 26/02/2024

Exceptional customer service

Excellent, we already add 2 more locations.
Great support from customer service.

Pros

Functionality , and customer service.
Alec Grove has been an star since the beginning.

Cons

Updates on the system, and adding new functionalities.

Alternatives Considered

TeamViewer Remote, Salesforce Sales Cloud, Xero and Adaco

Reasons for Switching to Marketman

Better integration with Square , and reviews. Better price and easy to deploy.
Nicola
  • Industry: Food & Beverages
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 13/02/2022

Top of the line, Restaurant Management Software.

I have begun using MM, in 2017, at its earliest days. It has paid for itself, in every single project I have applied MM to. From Costing Analysis, Stock Tracking, Online Ordering, and Price Checks, I was able to reduce overall COGS by 8-12%, and in one particular case, almost 15%! Using MarketMana at its fullest has helped me achieve COGS targets, minimize pilferage, negotiate better pricing with suppliers, and through their numerous and highly customizable reports, I was able to tackle all problems at a granular level! It's your best tool in the box!

Pros

What I do love most about MM, is the fact that it keeps improving itself year by year. The guys at MM, have one mission alone, and that is to become the leaders in Restaurant Management software. I must add that I have implemented MarketMan, not only in Restaurants but also in Manufacturing kitchens, Distribution Centers, Multi-outlet Fast Casuals, and Concession Restaurants. Not one has regretted investing in MarketMan. It does what it says on the box!

Cons

1) Missing Nutritional Facts for menu items - very important!

Alternatives Considered

Recipe Costing and Fishbowl

Reasons for Switching to Marketman

Ease of use Granular Reporting Quick On-boarding Amazing customer service Speed of Response Value for Money
Rocco
  • Industry: Food & Beverages
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
2
Features
3
Ease of Use
3
Customer Support
5

4.0
Reviewed on 24/11/2020

Marketman Review

great [SENSITIVE CONTENT HIDDEN] was wonderful, and [SENSITIVE CONTENT HIDDEN] is great also

Pros

set up was easy, the support was good and great follow thru

Cons

when you first set up. you should have more dialog with the company on how they would like to see items listed. i had a lot double redoing the original set up very time consuming .

i like the credit function but i don't understand why if the price drops it shows as a credit

Nickis
  • Industry: Leisure, Travel & Tourism
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 30/04/2024

Efficient Payment Option for Online Business

Pros

Marketman makes payment processing swift and easy, and there are credible security affirmation from the tool.

Cons

Marketman creates a suitable payment option, and there are no challenges.

Fatture
  • Industry: Food & Beverages
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 17/04/2024

Useful Approach for Marketing

Pros

Marketman is aggressive and controlled in making the right marketing measures.

Cons

Marketman is authentic in making strategic marketing measures.

Michael
  • Industry: Food & Beverages
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 27/10/2023

Marketman

Pros

I like all the ways you can look at your inventory.

Cons

It takes some time to get used to how some parts work.

Frank
  • Industry: Hospitality
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

4.0
Reviewed on 9/04/2023

Quality product, definitely worth considering

Very good, we've been with them over a year now and we're not looking elsewhere.

Pros

Clear cost of good analysis, from overall basket to individual items. Excellent customer service - one of the best of any SaaS products we use.

Cons

There are some clunky aspects to MM. For multi-site users, switching between sites, reloading and navigating can take a bit of getting used to.

John
  • Industry: Hospitality
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

5.0
Reviewed on 21/04/2023

Great app for managing food fost

Good - support isxexcellent

Pros

Automated invoice entry is a time saver!

Cons

Reporting - More standardized formatted and printable reporting would be helpful.

Krzysztof
  • Industry: Hospitality
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
0
Features
5
Ease of Use
4
Customer Support
5

5.0
Reviewed on 10/02/2023

thumbs up

Pros

overall ease of use and tools available

Cons

accepting the delivery process could be a little bit quicker with certain providers

Joy
  • Industry: Restaurants
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 29/11/2022

Review for Nabo bistro

no major complaints. the only major issue would be the closed API which makes it hard to integrate local currencies and banks. this does come as a challenge when doing sale reconciliations

Pros

all the features are great, the software makes daily operations very easy

Cons

would have preferred the onboarding process to be slightly faster so i can use the system asap

Martin
  • Industry: Food & Beverages
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 10/11/2022

My relationship with Market Man

Pros

I have been using this system for less than 6 months and even before I started using it I had already had an excellent relationship with the entire human team of this company.The ease of being able to capture recipes, invoices, inventory, orders is more than helpful and also that all this is in one is also a quality that it has and that helps us control the numbers."What cannot be measured, counted and weighed cannot be controlled" Chef Martin C Abraham

Cons

For this section the only thing I've had a hard time with is the Aloha integration as our setup is a bit confusing.

Don
  • Industry: Food & Beverages
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 15/09/2022

Marketman Software

This software has helped me a ton with figuring out my food cost, ordering needs, recipe keeping and so one. I love it.

Pros

This software is very very easy to use and has a ton of options. I have been using it for a little while but am still learning ways that it can help to simplify my life and make me more organized. It is very user friendly and the software support team is by far the best I have used. Very responsive and helpful.

Cons

Gotta be honest haven't found anything bad yet. If anything it almost offers to much. So many options and uses.

Maria
  • Industry: Food & Beverages
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5.0
Reviewed on 24/01/2020

5 stars Inventory App

Before MM my inventory was really bad and once I discover this app everything felt into pieces. Good training team, they answer all my questions really fast and scheduling a web training with them is really easy and fast.

Pros

Easy to use, placing order really fast with the phone app, best Inventory count system, best up to date inventory control (literally just a click away), time saving when it comes to invoicing (once the order is placed from MM, it's just a click away to transform it into an invoice), integrate with Quickbooks and Revel, cookbooks and multiple measurement units. The best customer service and the training team.

Cons

When integrating with my Revel system, if I change the name of an item, in MM it will appear as a new item and it's hard to follow older reports since the date is not consistent.

Bartho
  • Industry: Restaurants
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
3
Ease of Use
5
Customer Support
5

5.0
Reviewed on 23/11/2020

Ordering Par Level

Good, would like to to integrate with Sage better and the interactive PAR levels as discussed previously.
The different stock UOM for the same product makes it pretty difficult to keep control and count.

Pros

Online capabilities. The system is great to set top and the stock control is really impressive

Cons

The PAR levels should be interactive and look at the usage trend to order a 7day, 10 day or 14 day stock holding.
We either over order or under order as seasons change.

Alternatives Considered

Platinum system

Reasons for Choosing Marketman

Online Capabilities. I thought online ordering would be easier, but it is not because of
Will
  • Industry: Food & Beverages
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 7/09/2022

Marketman - Intuitive, Helpful and Affordable

Pros

Ease of use, functionality and interface.

Cons

So far so good! I haven't run into any issues that haven't been very quickly solved by the help team.

Tracy
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5.0
Reviewed on 6/02/2022

Great software program

Pros

How inventory can be setup. Storage areas help a lot in case i have to stop and come back to finish it later. It seems to be well thought out

Cons

not sure. at first it took some getting used to but before long i got the hang of it, sometimes with the help of support, who were always very helpful and accomodating

Ray
  • Industry: Food & Beverages
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 18/04/2018

The new scanning inventory system is amazing. Saves hours of time

Inventory control and menu management is key to our business and this software has created a key asset to our company

Pros

Inventory , based on orders make it easy to find issues with personnel stealing product. By having a system to scan invoices makes it much easier to keep inventory control

Cons

I can't find an issue with the system currently . that is because when I have a request it is usually filled

Rodney
  • Industry: Food & Beverages
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 4/10/2019

Great product

Pros

Easy to organize daily operation, all orders are sent through Marketman. Easy to upload invoices. Cost food out as well able to keep up with price increase

Cons

Sometimes it freezes but had to do with our location

Alternatives Considered

CompeteIQ

Reasons for Switching to Marketman

User friendly
Steph
  • Industry: Food & Beverages
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
3
Ease of Use
5
Customer Support
5

4.0
Reviewed on 30/11/2020

Great value for money

do far so good. would be better with easier reporting functions

Pros

value for money, ease of use. Good customer support flexible

Cons

reporting functions need improvement....

Maria
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5.0
Reviewed on 18/04/2018

Solved my Inventory Issues and easy to use

Pros

It's saving me a lot of time and I don't have to use the excel sheet in order to make the Inventory, user friendly and no cost for extra users, I can place the orders form the system and that's saving me time when I actually have to insert the Invoices in the system, price change notification and credit notification.

Cons

I don 't like the fact that when I change something in my POS system, for example if I modify only the name of an item in Revel, MarketMan is creating me a new Item.

Rocco
  • Industry: Food & Beverages
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Features
3
Ease of Use
3
Customer Support
4

5.0
Reviewed on 4/01/2023

Good System

Pros

Ordering system . Very user friendly when user can use it

Cons

The fact that I can't add suppliers. Frustrating

Mark
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Features
4
Ease of Use
5
Customer Support
5

4.0
Reviewed on 18/04/2018

Elegantly designed software

Pros

This is very elegant, easy to use software, and they are actively maintaining and improving it. Still behind other softwares in terms of 3rd party interfaces, but they seem to be actively working on upgrades. Service is outstanding.

Cons

They aspire to significantly raising the cost of the software, raising prices and charging for upgrades a la carte rather than adding value, so software may be more expensive than competitors.

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