--- description: Review of IT Asset Management Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: IT Asset Management | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [IT Asset Management Software](/directory/1888/it-asset-management/software) > [IT Asset Management](/software/139450/xassets) # IT Asset Management Canonical: https://www.softwareadvice.co.nz/software/139450/xassets Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/139450/xassets?page=2) > xAssets IT Asset Management is a cloud-based IT asset management solution designed to support asset lifecycles, software licensing, contracts, service and requests. Key features include service management, desktop management, server management, reporting, charting, help desk tools and asset disposal management. The solution can also be deployed on-premise. The solution offers integration with System Center Configuration Manager (SCCM), active directory and other IT systems. A discovery engine collects inventory and software information. The engine can discover network equipment, Apple and Linux devices, IP phones, virtual machines and more. Users can manage IT contracts, including stages from asset requisition through asset disposal. The solution lets users manage IT asset and service infrastructure with reporting and charting. Additionally, functionality for barcoding, scanning, asset insurance, asset accounting procurement, maintenance and bulk updates is also available. xAssets is priced on per year basis. Support is provided via email, an online helpdesk and over the phone. > > Verdict: Rated **4.8/5** by 6 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 6 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: xAssets - **Location**: Wilmington, US - **Founded**: 2001 ## Commercial Context - **Starting Price**: US$1,000.00 - **Pricing model**: Per Feature (Free version available) (Free Trial) - **Pricing Details**: xAssets IT Asset Management is available across 3 pricing tiers, details of which are outlined below: Express Edition - Available to a single user for free a fixed fee for additional users Professional Edition - Please contact xAssets directly for pricing information Enterprise Edition - Please contact xAssets directly for pricing information - **Target Audience**: 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, Ireland, United Kingdom, United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Asset Lifecycle Management - Asset Tracking - Audit Management - Audit Trail - Barcode/Ticket Scanning - Capacity Management - Change Management - Compliance Management - Compliance Tracking - Configurable Workflow - Configuration Management - Contract/License Management - Cost Tracking - Customisable Branding ## Integrations (9 total) - AWS Config - Google Cloud - Ivanti Neurons for ITAM - JIRA Service Management - Microsoft Azure - ServiceNow - System Center - Vivantio - Workspace ONE ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [IT Asset Management Software](https://www.softwareadvice.co.nz/directory/1888/it-asset-management/software) ## Related Categories - [IT Asset Management Software](https://www.softwareadvice.co.nz/directory/1888/it-asset-management/software) - [Online Help Desk Software](https://www.softwareadvice.co.nz/directory/3529/online/software) - [Computer Inventory Software](https://www.softwareadvice.co.nz/directory/3721/computer-inventory/software) - [Help Desk Software for Schools](https://www.softwareadvice.co.nz/directory/3857/schools/software) - [IT Management Software](https://www.softwareadvice.co.nz/directory/4563/it-management/software) ## Alternatives 1. 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Xassets was weighted against other tools and clearly stood out ticking all the boxes. > > **Cons**: For us, the company is based in the US, so the time difference was about 24 hours, this was never a major show stopper however as the team were always quick to respond and resolve any issues. If that's the cons then that's the only one. > > We now have a fully structured asset tracking tool with a feature set that suits our needs, Jira integration, Procurement process and Contract tracking and alerts. The tool has a wide range of feature sets and even has the ability to track fixed business assets such as fleet vehicles and office equipment like tables, chairs etc. It really is the Swiss army knife of tools, limited only by your imagination. I was also impressed with some ideas i considered to be useful to my situation and the team at Xassets were easy to work with to implement these. ----- ### "Aus - LiveBetter" — 5.0/5 > **David** | *8 May 2024* | Nonprofit Organisation Management | Recommendation rating: 9.0/10 > > **Pros**: Asset tracking, Intune integration, very customizable > > **Cons**: Not sure there is any. > > Very very happy with this product, XA team was very helpful and knowledgeable. Good communicators. Product very easy to install, setup and use. ----- ### "Outstanding product and extremely customizable" — 5.0/5 > **Scott** | *17 May 2024* | Civic & Social Organisation | Recommendation rating: 10.0/10 > > **Pros**: Whenever I talk to my rep about a new request or "is it possible to" question the answer has always been "sure, we can do that". Always is a strong word and used intentionally because I've yet to throw something at xAssets that it's not able to handle. Parent/child relationships, automated maintenance emails, deploying from stack type records... it's all there. > > **Cons**: Picking something I don't like about xAssets is difficult but if pushed I would say that the level of potential to do almost anything leads to some very daunting setup procedures. The normal day to day interaction with the tool is simple - the end users will take to it very quickly. However, if you want to set up some new functionality that involves customization then you'll likely need to engage support. The good news is that support is incredible. They're highly responsive, easy to communicated with and understand, and willing to go above and beyond regularly. > > Overall experience has been wonderful. As mentioned, I've never come up with something that I want to have done or a problem I need solved that xAssets can't help with. Support is great, cost to value received is great, and we're very happy with the product and it's capabilities. ----- ### "xAssets - Asset Management Tool" — 5.0/5 > **Naveen** | *22 January 2020* | Banking | Recommendation rating: 10.0/10 > > **Pros**: We have been using xAssets 7.0 since 2017 for our Hardware and Software Inventory, It is Simple, Secure and Integrates well with our SCCM and Active Directory. It discovers not only desktops \& Servers but other assets like phones, Turrets, Printers, Switches etc. Also we can create and edit custom reports easily. > > **Cons**: We would like to setup a rule to delete the decommissioned Assets after a period of 30-60 days which xAssets does not support the feature,Hopefully they work on this to add in their future versions. > > Our first priority was to integrate the tool with SCCM and Active Directory and get the same number of Desktops \& Servers in the Report and xAssets was successfully completed that in our Test lab, hence we decided to buy this software. ----- ### "A Game Changer: Xasset Delivers Customized Asset Management Bliss\!" — 4.0/5 > **Verified Reviewer** | *30 April 2024* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: The Xasset team worked closely with us every step of the way, ensuring the customization met our exact requirements. With their strong technical expertise, they recommended more accurate solutions for us to achieve our goal. Needless to mention their outstanding support\! > > **Cons**: Everything was great\! They did everything within the software capability. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/139450/xassets?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/139450/xassets) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data