--- description: Review of XTIUM UCaaS Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: XTIUM UCaaS | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Unified Communications Software](/directory/1556/ucaas/software) > [XTIUM UCaaS](/software/138574/ip-phone-system) # XTIUM UCaaS Canonical: https://www.softwareadvice.co.nz/software/138574/ip-phone-system Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.nz/software/138574/ip-phone-system?page=2) > Evolve IP is a cloud-based IP phone and collaboration solution suitable for businesses with over 50 employees. It caters to multiple industries including credit unions, financial services, health care, legal, restaurants and veterinary. It offers cloud computing and communication features that manage virtual desktop, disaster recovery, cloud call centers and phone systems. Primary features include call control, enterprise voice management, unified messaging and instant messaging, It provides users with voice servers, business collaboration tools including video, chat, web conferencing and screen sharing. It offers integration with multiple third-party solutions such as Outlook, Lync, Google Apps and Salesforce. It is compatible with Windows, Mac and Linux operating systems. Android and iOS mobile support is also offered. Customer support is offered via email and over the phone. Other help options include remote assistance, blogs, knowledge base and resource library. > > Verdict: Rated **4.4/5** by 49 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 49 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Evolve IP - **Founded**: 2011 ## Commercial Context - **Starting Price**: US$7.48 - **Pricing model**: Per User - **Pricing Details**: Contact Evolve IP for pricing details - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - API - Auto-Dialer - CRM - Call Centre Management - Call Monitoring - Call Recording - Call Routing - Call Scripting - Call Transfer - Caller ID - Conferencing - Contact Management - IVR - Monitoring - Predictive Dialer - Recording - Reporting/Analytics - Screen Sharing - Unified Communications - VoIP ## Integrations (8 total) - Act\! - Google Contacts - Microsoft 365 - NetSuite - Sage CRM - Salesforce Sales Cloud - SugarCRM - Zendesk Suite ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) ## Category - [Unified Communications Software](https://www.softwareadvice.co.nz/directory/1556/ucaas/software) ## Related Categories - [Unified Communications Software](https://www.softwareadvice.co.nz/directory/1556/ucaas/software) - [Telephony Software](https://www.softwareadvice.co.nz/directory/1710/computer-telephony-integration/software) - [VoIP Software](https://www.softwareadvice.co.nz/directory/4508/voip/software) - [Cloud PBX Software](https://www.softwareadvice.co.nz/directory/4757/cloud-pbx-software/software) - [Softphone Software](https://www.softwareadvice.co.nz/directory/1706/best-softphones/software) ## Alternatives 1. [3CX](https://www.softwareadvice.co.nz/software/4936/3cx-phone-system) — 4.4/5 (467 reviews) 2. [RingEX](https://www.softwareadvice.co.nz/software/173497/officeuk) — 4.2/5 (1205 reviews) 3. [GoTo Connect](https://www.softwareadvice.co.nz/software/2766/GoTo-Connect) — 4.5/5 (670 reviews) 4. [Vonage Business Communications](https://www.softwareadvice.co.nz/software/3447/vonage) — 4.0/5 (321 reviews) 5. [Phone.com](https://www.softwareadvice.co.nz/software/241215/phone-dot-com) — 3.6/5 (72 reviews) ## Reviews ### "Nice IP phone system" — 5.0/5 > **Verified Reviewer** | *16 July 2020* | Computer & Network Security | Recommendation rating: 8.0/10 > > **Pros**: first and foremost, it works. i have seen too many phone systems that promise the world, and don't deliver. this one delivers. > > **Cons**: i can't really say there's anything i don't like. it does what it is supposed to do, and a whole lot of extra stuff. > > i do not have a lot of experience with the system, but the experience i have was good. ----- ### "Frank Chiappine Review" — 5.0/5 > **Frank** | *29 July 2024* | Facilities Services | Recommendation rating: 8.0/10 > > **Pros**: In an ever-changing environment, not to mention half our organization working remotely, I love the fact that we can collaborate and communicate effectively. The IM, audio and video conferencing, not to mention the telephony platform is outstanding. > > **Cons**: Hard to pinpoint something that's worked so effortlessly with minimal issues. > > It's been an incredible experience. Transformed the way our organization does business. ----- ### "My review" — 4.0/5 > **Ketra** | *8 March 2019* | Retail | Recommendation rating: 7.0/10 > > **Pros**: I like the way the Skype communicator software integrates with Skype and our company directory. > > **Cons**: I struggle with transferring calls and adding users to a conference. It may be a user issue. > > We use the phone handsets in our offices and I utilize the computer based VOIP software on my PC. Once we got through the initial learning curve our users figured things out. The training could be better and more clear. It felt rushed. ----- ### "Great flexibility" — 5.0/5 > **Mario** | *29 January 2024* | Health, Wellness & Fitness | Recommendation rating: 8.0/10 > > **Pros**: Setup was relatively easy and getting users up and running was painless. The flexibility it affords the staff is the greatest benefit. > > **Cons**: So far, we have not encountered major issues. ----- ### "Meets our small business needs" — 5.0/5 > **Stephen** | *2 April 2024* | Retail | Recommendation rating: 7.0/10 > > **Pros**: Quick and effective support whenever we need it. > > **Cons**: For a small business, the cost is a little high for us. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.nz/software/138574/ip-phone-system?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/138574/ip-phone-system) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data