--- description: Review of SmartIQ Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: SmartIQ | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Commercial Insurance Software](/directory/4760/commercial-insurance-software/software) > [SmartIQ](/software/137749/intelledox) # SmartIQ Canonical: https://www.softwareadvice.co.nz/software/137749/intelledox Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/137749/intelledox?page=2) > Intelledox is a low-code, cloud-based content and workflow automation (WCA) solution designed to transform B2C operations and improve customer engagement. Businesses and governmental organizations can streamline complex processes and build out distinct platforms using Intelledox’s next-generation form builder, workflow automation engine, data connectors, and smart communications integration. Integrated with DocuSign, Intelledox’s drag and drop form builder enables user to create any intelligent form, contract, or document to help guide customers along an intuitive and digital conversation. Intelledox workflow automation engine is able to develop automated workflow processes specifically for customer service interactions, without the need for a IT ticketing infrastructure. Users can enable automated routing and approval for customer-specific requests, which reduces the possibility of errors or outdated content. With support for different omnichannel forms, Intelledox allows customers to save their work, and return to it on any other device. Information in these forms can automatically be gathered and stored in any connected database using Intelledox’s data connectors. These quick connectors can integrate with Salesforce, SharePoint, Zoho, Microsoft Dynamics 365 and other popular third-party apps. Intelledox is also compatible with mobile devices. > > Verdict: Rated **4.7/5** by 10 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 10 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Smart Communications - **Location**: Manchester, US - **Founded**: 2004 ## Commercial Context - **Starting Price**: US$0.01 - **Pricing model**: (Free Trial) - **Pricing Details**: Contact Intelledox for pricing details. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, United States ## Features - API - Access Controls/Permissions - Alerts/Notifications - Approval Process Control - Archiving & Retention - Audit Trail - Batch Communications - Batch Processing - Broker/Agent Portal - Business Process Automation - Business Process Control - Chat/Messaging - Claims Management - Collaboration Tools - Compliance Tracking - Configurable Workflow - Customisable Dashboard - Customisable Forms - Customisable Reports - Digital Signature ## Integrations (5 total) - Content Hub - Docusign - Microsoft SharePoint - SAP Business One - Salesforce Sales Cloud ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Commercial Insurance Software](https://www.softwareadvice.co.nz/directory/4760/commercial-insurance-software/software) ## Related Categories - [Commercial Insurance Software](https://www.softwareadvice.co.nz/directory/4760/commercial-insurance-software/software) - [Onboarding Software](https://www.softwareadvice.co.nz/directory/1396/employee-onboarding/software) - [Document Management Software](https://www.softwareadvice.co.nz/directory/722/document-management/software) - [Document Generation Software](https://www.softwareadvice.co.nz/directory/4300/document-generation/software) - [Government Software](https://www.softwareadvice.co.nz/directory/4240/government/software) ## Alternatives 1. [monday.com](https://www.softwareadvice.co.nz/software/131008/monday-com) — 4.6/5 (5726 reviews) 2. [Wrike](https://www.softwareadvice.co.nz/software/3777/wrike-pm) — 4.4/5 (2887 reviews) 3. [Process Street](https://www.softwareadvice.co.nz/software/105852/process-street) — 4.7/5 (648 reviews) 4. [AirManual](https://www.softwareadvice.co.nz/software/321900/airmanual) — 4.9/5 (39 reviews) 5. [Bitrix24](https://www.softwareadvice.co.nz/software/128326/bitrix24) — 4.2/5 (984 reviews) ## Reviews ### "Reinventing the business of education" — 5.0/5 > **Michael** | *29 August 2019* | Primary/Secondary Education | Recommendation rating: 10.0/10 > > **Pros**: Less paper, less handing Cost savings over paper and postage Pre-filled forms are quicker for users to complete Improving processes with workflows More privacy control Alternate interface to systems A new way to look at information gathering > > **Cons**: There are costs for licenses and time for developing forms, but this is acceptable. > > The adoption of an electronic forms system has changed the way we gather information and control workflows within our school. There have been huge efficiency gains and improvements in the way we work with staff, students and parents. Using Intelledox Infiniti has given us an edge and other schools are starting to try to emulate that. ----- ### "Good product but need more work in terms of functionality" — 4.0/5 > **Melissa** | *8 September 2019* | Government Administration | Recommendation rating: 7.0/10 > > **Pros**: Ease of use by users Compliant Available on Windows store Integration with HPECM Supported by FYB Offline function > > **Cons**: Hard for administrators to build forms Hard to implement the app from google store Few annoying bugs > > Good product\! Would love to see the functionality with SharePoint Online and O365 ----- ### "From a non-technical perspective" — 4.0/5 > **Steph** | *11 September 2019* | Transportation/Trucking/Railroad | Recommendation rating: 6.0/10 > > **Pros**: This software is super clever in terms of what you can do with rules and calculations. We've been able to achieve some really great personalisation and customisation in our regular communications to customers, which is very valuable to us. > > **Cons**: If you don't know the correct terminology to begin with, it can be difficult to find solutions in the online support portal/knowledge base. This is coming from the perspective of a user whose core skills are writing and branding, rather than the more rule-driven, technical skills that most Infiniti developers would usually have by nature. > > Intelledox has given us a very reliable and smart way to generate bulk recurring letters and emails for our customers. The set up time for a complex job is well worth the ease, time and money we save in the long run. It also removes a lot of the risk we have around making mistakes by removing manual tasks from our workload. ----- ### "Infinti developer review" — 5.0/5 > **Michael** | *30 August 2019* | Government Administration | Recommendation rating: 9.0/10 > > **Pros**: It's simple to use and quick to build complex business rule. The Infiniti product has great anchor points that allow us to build custom components when needed and tailor the resulting client interface in a way that represents our business. > > **Cons**: With the amount of business rules we have, we find that the page is constantly posting back to the server to process what the page needs to display. This can be a bit distracting at times. > > Using the Intelledox Infiniti product has improved the overall process by reducing confusion for applicants while also improving the data quality sent to internal system. ----- ### "Intelledox Infiniti" — 5.0/5 > **Mitchell** | *29 August 2019* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: The ease of use for the design aspect of infiniti. Most other softwares require a decent level of coding knowledge to successfully make eforms. Whislt there is coding that can be used within Infiniti, simple forms can be made by persons without any background in high level IT or coding backgrounds. > > **Cons**: It's a little restrictive for completing recursive administrative tasks within the Manage section. Deactivating users, updating projects, etc, can only be done one at a time unless someone responsible for the site creates a custom function. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/137749/intelledox?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/137749/intelledox) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data