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4.4
Overall rating
Reviews

4.4
Overall rating
Reviews

Browse Hootsuite Reviews

3,791 of 3,791 reviews
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George
  • Industry: Broadcast Media
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source Show more details
Value for Money
3
Features
3
Ease of Use
3
Customer Support
4

4.0
Reviewed on 26/12/2025

Social Media Dashboard made easy

Pros

Great for specific social media management tasks. Can be a real problem solver for social media teams looking for easy to use dashboards.

Cons

Offer 30-day trial, plans can be expensive for full package offering. Would love to have a more tailor made offering for smaller agencies

Verified Reviewer Show more details
  • Industry: Nonprofit Organisation Management
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source Show more details
Value for Money
3
Features
4
Ease of Use
5
Customer Support
5

5.0
Reviewed on 17/12/2025

Easy Scheduling

Aside from inaccurate data, this is a great tool to schedule my posts and I enjoy all the tips and tricks they give you to make sure your content is successful.

Pros

I love the ease of scheduling my posts in advance. Im able to draft out my content for months which allows me to be productive in other areas in my profession. The interface is also more approachable than other software i've used in the past.

Cons

The analytics aren't as accurate. I'm usually having to go directly on the platform I use to pull data so my numbers are correct.

Alternatives Considered

Sprout Social

Reasons for Switching to Hootsuite

Cost was approachable and user interface was friendlier than most
Verified Reviewer Show more details
  • Industry: Arts & Crafts
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source Show more details
Value for Money
2
Features
3
Ease of Use
3
Customer Support
3

3.0
Reviewed on 8/07/2024

Hubspot CRM expensive

a little bit complex to manage at the outset

Pros

good software, a little complex but expensive once you have a lot of customers

Cons

too expensive for small and medium-sized businesses

David
  • Industry: Mechanical or Industrial Engineering
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source Show more details
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5.0
Reviewed on 28/11/2025

Social media dashboard for engineering firm marketing.

It streamlined our content posting and basic campaign tracking, saving us from having to manually check on them all the time and helping coordinate tech support responses via the inbox. This increased our online presence without pulling engineers off core work

Pros

Hootsuite centralizes the scheduling, listening, and analytics of platforms into a single spot, making it easier for non-marketing teams like ours at IME Hidraulica to share their project updates and monitor industry mentions without having to juggle apps. Customization options and AI tools for content generation add value at mid-tier pricing that fits small creative efforts.

Cons

Add-ons and user limits can make plans quite pricey fast. Furthermore, some report bugs in streams or integrations, which disturb the workflow. Support is spotty; complex account tweaks take time to achieve, and for peak usage, the dashboard may become overwhelmed.

Dimitra
  • Industry: Nonprofit Organisation Management
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source Show more details
Value for Money
3
Features
4
Ease of Use
5
Customer Support
4

4.0
Reviewed on 25/03/2025

A great tool for social media management but quite expensive

My overall experience with Hootsuite was positive. It made managing multiple social media accounts much easier with its scheduling, automation, and analytics tools. I found it especially useful for keeping track of posts and engagement in one place. However, I found the pricing quite high!

Pros

I really liked how easy Hootsuite made it to manage multiple social media accounts in one place. Scheduling posts was simple, the automation saved time, and the analytics helped me track what was working.

Cons

The pricing was quite high, especially for a small business or a non-profit. The free plan had limited features, and some advanced tools were only available in the more expensive plans.

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