--- description: Review of HotSchedules Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: HotSchedules | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Restaurant Management Software](/directory/2165/restaurant-management/software) > [HotSchedules](/software/137122/hotschedules) # HotSchedules Canonical: https://www.softwareadvice.co.nz/software/137122/hotschedules Page: 1 / 20\ Next: [Next page](https://www.softwareadvice.co.nz/software/137122/hotschedules?page=2) > HotSchedules is an online employee scheduling and engagement app designed for independent hospitality businesses. The app features an intuitive scheduling interface with drag-and-drop functionality. It also includes demand forecasting that factors in POS data and other variables, as well as built-in compliance tools. This allows managers to create schedules 75% faster and deploy staff more efficiently. HotSchedules integrates with your POS to generate labor and sales data so your managers schedule the optimal number of employees every shift. Historical data, weather, events, and more are all considered\! Employees enjoy a seamless experience with the 5-star rated mobile app, which enables them to easily swap, drop, and pick up shifts. The app also integrates with Google Calendar and provides in-app messaging to protect personal contact information. This level of control and flexibility helps create optimal employee experiences, boosting engagement and retention. The above-store experience provides customized dashboards, automated reports, and visibility into performance across locations. Seamless POS integration delivers insights into sales data, allowing managers to make informed decisions that drive profitability. With over 17 million data points analyzed, HotSchedules' forecasting capabilities improve accuracy by 75%, ensuring optimal staffing levels and eliminating over- and under-staffing issues. Further empower operational excellence with our digital Logbook allowing you to maintain control of your brand’s communications and operational procedures. Create mobile-first tasks lists, delegate to-dos, and assign follow-ups (use our 70+ pre-built templates if you’re not sure where to start). Eliminate communication breakdowns and Post-it note nightmares with digital store logs and staff journals, allowing you to easily store important information like store deposits, complaints, and employee incidents (great for performance appraisals\!). And finally, ace health inspections with food safety compliance measures including recording wireless temperature readings and time-stamped verification of all compliance tasks. HotSchedules Time \& Attendance solution ensures payroll accuracy, further maintains labor compliance, and reduces processing time. Equally important, it will prevent early clock-ins (also called time theft or buddy punching). Just with enforced punctuality and overtime alerts, HotSchedules saved a store .5% in labor costs, putting an additional $17,500 per store back into the restaurant\! HotSchedules is also equipped with employee surveys, health checks, and many customization capabilities. Your team will not only be equipped with the industry’s most widely adopted scheduling software, but 24/7 support. In the spirit of making your lives easier, not harder, your onboarding process will include live trainings, an implementation team to set HotSchedules up for your unique needs, and a dedicated customer success manager who will never upsell you, only support you. > > Verdict: Rated **4.4/5** by 462 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 462 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Fourth - **Location**: London, UK - **Founded**: 1999 ## Commercial Context - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, Spanish - **Available Countries**: Australia, Canada, United Kingdom, United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Approval Process Control - Attendance Management - Attendance Tracking - Automated Scheduling - Availability Management - Budgeting/Forecasting - Calendar Management - Calendar Sync - Clock In/Out - Collaboration Tools - Communication Management - Compliance Management - Compliance Tracking - Cost Management - Customer History - Customisable Reports ## Integrations (19 total) - Aireus - Aloha EPOS - Focus POS - Genius - JTECH Table Management - Lucas Warehouse Optimization Suite - Ordyx - Ottimate - PAR POS - PDQ POS - RPOWER - Restaurant Manager by Action Systems - Revel Systems - Silverware Avrio - SpotOn ... and 4 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Restaurant Management Software](https://www.softwareadvice.co.nz/directory/2165/restaurant-management/software) ## Related Categories - [Restaurant Management Software](https://www.softwareadvice.co.nz/directory/2165/restaurant-management/software) - [Restaurant Scheduling Software](https://www.softwareadvice.co.nz/directory/1658/restaurant-scheduling/software) - [Online HR Software](https://www.softwareadvice.co.nz/directory/369/web-based-hr-software/software) - [Employee Scheduling Software](https://www.softwareadvice.co.nz/directory/497/employee-scheduling/software) - [Workforce Management Software](https://www.softwareadvice.co.nz/directory/374/workforce-management-software/software) ## Alternatives 1. 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Now I am stuck doing an excel sheet schedule and the forwarding it to an admin to enter it into two systems. > > I miss working with it and I usually don’t say that about software but it really made scheduling so much easier. We have another schedule app now and if someone didn’t download they all they won’t get told their schedule. Hot schedules will email and text to anyone ----- ### "Schedule it like its hot\!" — 5.0/5 > **Eric** | *25 December 2024* | Oil & Energy | Recommendation rating: 9.0/10 > > **Pros**: It such an easy and effective software for scheduling. > > **Cons**: Its a little hard to intergrate with other workforce management software. > > Absolutely great at doin what the software was meant to do. ----- ### "The best tool for schedule management" — 5.0/5 > **Taurra** | *25 October 2019* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: I've been using HotSchedules since I was a front of house employee in restaurants. It's the easiest tool for scheduling, swapping, and communicating with teams. > > **Cons**: Nothing\! I have no complaints about HotSchedules. > > Overall, my experience with HotSchedules has been very positive. Both as a user and an administrator. ----- ### "Not a Good Restaurant Scheduling Platform for SMBs" — 1.0/5 > **Tory** | *4 September 2024* | Restaurants | Recommendation rating: 0.0/10 > > **Pros**: It's scheduling capabilities meet the industry standards of required features. > > **Cons**: Terribly overpriced (especially for Canadian customers) if you are using it unintegrated; lack of new features being added; an employee app that costs money; a cancellation policy that makes it hard to stop using service unless you time it smartly. > > Awful. Not tech-foward. Support responds quickly, but rarely with helpful information. Immensely overpriced. Don't waste your money on this. ----- ### "Great tool to schedule your employees" — 4.0/5 > **Verified Reviewer** | *18 March 2020* | Food & Beverages | Recommendation rating: 9.0/10 > > **Pros**: I'm doing schedules for my employees weekly and this app has few great features. Coping, modifying and automatically feeling schedules are only few of them. > > **Cons**: Constantly changing the format. Right after I'm used to one they changing it again. > > Using for 7 years and if they would not keep changing the format I could say I love it. Anyhow it is great app for managers, easy quick access to employees list, phone numbers, emails and etc. ----- Page: 1 / 20\ Next: [Next page](https://www.softwareadvice.co.nz/software/137122/hotschedules?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/137122/hotschedules) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data