--- description: Review of Grade.us Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Grade.us | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Feedback and Reviews Management Software](/directory/4285/review-management/software) > [Grade.us](/software/136912/grade-us) # Grade.us Canonical: https://www.softwareadvice.co.nz/software/136912/grade-us Page: 1 / 11\ Next: [Next page](https://www.softwareadvice.co.nz/software/136912/grade-us?page=2) > Grade.us is a cloud-based review and reputation management solution designed for businesses of all sizes. It offers feedback collection, multi-channel management and campaign management within a suite. Users can collect customer reviews from multiple channels such as emails and SMS campaigns. The software also offers review management, which allows users to create drip campaigns for review acquisition. Review streamlining lets users select and publish reviews on social media sites. The product also offers integration with Wordpress. Review reporting tools allow users to track recently published reviews on third-party websites. Users can also create customized reports on campaign performance, such as click-through and conversion rates. Grade.us is available in three different pricing plans: Professional for marketers, Agency for local agencies and SEO and Partner for large agencies and franchises. > > Verdict: Rated **4.8/5** by 244 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 244 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Insight Integrity Group ## Commercial Context - **Starting Price**: US$110.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Solo Plan: For single location business owners and marketers starting to invest in their online reputation management. Starting at $110/month (includes 1 seat). Professional Plan: For Individual Marketers and Consultants. Starting at $180/month or $162/mo paid annually (includes 3 profiles - additional profiles at $60/month). Agency Plan: For Local Agencies, SEOs and Other Resellers. Starting at $400/month or $360/mo paid annually (includes 10 seats - additional seats start at $40/month). Partner/Enterprise: For Larger Agencies, Franchises and Brands. Starting at $2500/month or $2250/mo paid annually (includes 100 seats - additional seats start at $25/month). - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Danish, Dutch, English, French, German, Italian, Polish, Portuguese, Romanian, Spanish - **Available Countries**: Australia, Canada, United Kingdom, United States ## Features - API - Campaign Management - Complaint Monitoring - Dashboard - Data Import/Export - Feedback Management - Monitoring - Multi-Channel Campaigns - Multi-Location - Negative Feedback Management - Performance Metrics - Ratings/Reviews - Reminders - Reporting & Statistics - Reporting/Analytics - Reputation Management - Response Management - Review Monitoring - Review Notification - Review Request ## Integrations (8 total) - Constant Contact - Drupal - HubSpot CRM - IFTTT - Joomla - Mailchimp - Meta for Business - WordPress ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Feedback and Reviews Management Software](https://www.softwareadvice.co.nz/directory/4285/review-management/software) ## Related Categories - [Feedback and Reviews Management Software](https://www.softwareadvice.co.nz/directory/4285/review-management/software) - [Social Media Marketing Tools](https://www.softwareadvice.co.nz/directory/3905/social-media-marketing/software) - [Customer Satisfaction Software](https://www.softwareadvice.co.nz/directory/4627/customer-satisfaction/software) - [Customer Experience Software](https://www.softwareadvice.co.nz/directory/4574/customer-experience/software) - [Brand Management Software](https://www.softwareadvice.co.nz/directory/1871/brand-management/software) ## Alternatives 1. [Birdeye](https://www.softwareadvice.co.nz/software/86768/birdeye) — 4.7/5 (702 reviews) 2. [Yotpo](https://www.softwareadvice.co.nz/software/40815/yotpo) — 4.5/5 (375 reviews) 3. [NiceJob](https://www.softwareadvice.co.nz/software/67333/nicejob) — 4.9/5 (202 reviews) 4. [ReviewTrackers](https://www.softwareadvice.co.nz/software/402178/reviewtrackers) — 4.7/5 (172 reviews) 5. [Weave](https://www.softwareadvice.co.nz/software/158992/weave) — 4.3/5 (668 reviews) ## Reviews ### "Great company - All functionalities one could need for their reputation marketing\!" — 5.0/5 > **Senne** | *12 February 2021* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: Fair pricing: I have compared their pricing with other options, and they're not the cheapest but it's a good pricing strategy that leaves room for my agency to profit without having to ask fees that are too high. Agency specific options: They have very useful features that are specifically designed to help agencies with building their reputation marketing business. Furthermore, they have TONS of free, super valuable content to help with this as well. Quick support: They have a live chat feature. This, to me, is a must for any software I use (with a few exceptions for software that don't really need any support) in my business. I have contacted them a few times, and even though I'm not a paying customer yet, they were very quick to respond and very friendly. > > **Cons**: Some things take a bit of research to get the hang of. But there's enough documentation to make up for this. I haven't really found something I don't like yet. If I do, I'll update. > > First of all, I would like to mention that I have not started actively using Grade.us yet. However, I've been comparing it with a lot of other options out there and done extensive research. I have found that they offer the most features, in a very useful way and for an affordable price. I did make use of their support team a couple of times, and they were quick to respond, friendly and helpful too. All-in-all, I would definitely recommend Grade.us and I'll be using them for my agency with confidence. ----- ### "We like having GradeUs in our toolbelt but it's a little pricey for the features." — 4.0/5 > **Brandon** | *20 April 2018* | Consumer Services | Recommendation rating: 7.0/10 > > **Pros**: Being able to manage reviews in one place is amazing and the tools to collect reviews are pretty powerful. > > **Cons**: This is a convenience tool, not a tool you can't live without. You can do everything you can do with GradeUs in other tools. GradeUs just brings features together. It saves us some time but doesn't provide overwhelming innovation for the price. > > Great tool but for the price, isn't extremely innovative. Seems easily duplicated so they're going to face some stiff competition. ----- ### "What Happened?" — 1.0/5 > **Lenny** | *4 September 2019* | Retail | Recommendation rating: 0.0/10 > > **Pros**: I used this software and it worked great for over 2 years > > **Cons**: Suddenly they doubled the price of my plan without notice after 2 years. > > They worked great for us until they doubled the price without notice. I emailed them asking why and to call me and got a poor explination of new services which I don't use. ----- ### "Amazing Product" — 5.0/5 > **Allan F** | *13 November 2019* | Law Practice | Recommendation rating: 10.0/10 > > **Pros**: It works. Easy to use for an computer illiterate guy like me. Gets me reviews with ease. > > **Cons**: Not as customizing as I would like but still an amazing product I can’t live without > > Great company. Will be with them for years to come ----- ### "Nice, simple yet powerful solution for reputation management." — 5.0/5 > **Trevor** | *30 May 2018* | Recommendation rating: 10.0/10 > > **Pros**: The solution is designed to basically do everything for you, you just need to answer a couple of questions and you are off to the races\! > > **Cons**: It doesn't have every single review site included yet\! LOL Actually I can't think of any cons at the moment. > > It allows you to manage your reputation with very little effort. ----- Page: 1 / 11\ Next: [Next page](https://www.softwareadvice.co.nz/software/136912/grade-us?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/136912/grade-us) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data