--- description: Review of HelloShift Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: HelloShift | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Preventive Maintenance Software](/directory/395/preventive-maintenance-software/software) > [HelloShift](/software/136201/helloshift) # HelloShift Canonical: https://www.softwareadvice.co.nz/software/136201/helloshift Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.nz/software/136201/helloshift?page=2) > HelloShift helps you transition your hotel into a digital hotel. Contactless hospitality is now essential. With lower RevPAR and tighter budgets, operational efficiency matters more than ever. HelloShift integrates with the PMS and automatically sends helpful texts at key points in the guest lifecycle, such as before check-in. And guests use their favorite messaging apps to connect with the Front Desk. Hotel teams use HelloShift to work together across buildings, floors, shifts, and departments. Housekeeping staff schedule and monitor room cleanings efficiently. > > Verdict: Rated **4.7/5** by 54 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 54 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: HelloShift - **Location**: San Francisco, US - **Founded**: 2014 ## Commercial Context - **Starting Price**: US$1.25 - **Pricing model**: Other (Free Trial) - **Pricing Details**: Pricing is based on number of rooms. No limit on number of users or data. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - API - Asset Tracking - Built-in Accounting - CRM - Cost Tracking - Employee Management - Extended Stay - For Vacation Rentals - Front Desk Management - Guest Experience Management - Housekeeping Management - Inspection Management - Inventory Management - Maintenance Management - Maintenance Scheduling - Marketing Automation - Mobile Access - Multi-Location - Multi-Property - Online Booking ## Integrations (7 total) - Cloudbeds - Mews - Opera - Stayntouch PMS - Stripe - Twilio - WhatsApp ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Preventive Maintenance Software](https://www.softwareadvice.co.nz/directory/395/preventive-maintenance-software/software) ## Related Categories - [Preventive Maintenance Software](https://www.softwareadvice.co.nz/directory/395/preventive-maintenance-software/software) - [Hotel Management Software](https://www.softwareadvice.co.nz/directory/4504/hotel-management/software) ## Alternatives 1. [Yanolja Cloud Solution Property Management System (PMS)](https://www.softwareadvice.co.nz/software/11628/ezee-absolute) — 4.6/5 (405 reviews) 2. [ResNexus](https://www.softwareadvice.co.nz/software/3094/resnexus) — 4.8/5 (431 reviews) 3. [Little Hotelier](https://www.softwareadvice.co.nz/software/140581/littlehotelier) — 4.1/5 (234 reviews) 4. [Sirvoy](https://www.softwareadvice.co.nz/software/156859/sirvoy) — 4.7/5 (301 reviews) 5. [Caterbook](https://www.softwareadvice.co.nz/software/84851/caterbook) — 5.0/5 (32 reviews) ## Reviews ### "A new user who found it very user friendly" — 5.0/5 > **Adam** | *22 July 2021* | Hospitality | Recommendation rating: 8.0/10 > > **Pros**: The ease of using it as a beginner. I learned it very quickly. The ability to schedule notes to certain departments makes my job as a supervisor easier. It allows me to help guests at the front desk. I really enjoy the mention of certain employees to give direct messages. > > **Cons**: No software complaints as of yet. Not saying I am looking for any. ----- ### "Best One Out There" — 5.0/5 > **Amanda** | *22 July 2021* | Facilities Services | Recommendation rating: 10.0/10 > > **Pros**: This program is easy to use and very customizable. > > **Cons**: The mobile version still needs some help. > > I love Helloshift\!\! Anytime I have an issue I message them and they fix it within seconds. ----- ### "Easy-to-use group task and communication tool" — 5.0/5 > **KHanh** | *3 August 2018* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: It lets you create tasks with a date and time reminder so you'll get a red notice when something is due and need your attention. You can also add different colleagues and departments involved with the task or issues. > > **Cons**: It is not quite widely used yet, so communicating with other properties still requires lots of emails. > > It's a really useful tool. I can just scan through the pages on my way to work and I would already know what to expect and how things are going even before I start my shift. ----- ### "This software has helped us improve information sharing and issue tracking tremendously." — 4.0/5 > **Claudine** | *7 July 2017* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: HelloShift's simple and intuitive design lends well to its ease of use. It has been quickly adopted by our organization's users; even those who are not very comfortable using computers. Our information sharing efforts within departments as well as across departments has improved tremendously. As has our issue tracking and staff accountability. All of which has helped streamline our operations and enhance our guest experience. Also, set up was very simple and their customer support has been highly responsive. Any question we had was answered quickly. They've even made an enhancement related to a question I asked, and personally contacted me when it was deployed. The mobile app is also very good for keeping in touch with what's going on while away from the office. When our free trial period ended and I asked if we wanted to subscribe, the response was "How could we not?\!" This simple tool has been a game changer for us. > > **Cons**: There really is not much we don't like. Only have some wishes: Right now the software only displays reviews from TripAdvisor. Would be great if they could include from others like Booking.com and Google as well. On the mobile app there is no way to mark a post as read like you can on the desktop version. > > Increased communication and information sharing; improved issue tracking from start to finish; staff accountability; enhanced guest experience. ----- ### "There have been good moments and bad moments" — 4.0/5 > **Christopher** | *2 August 2017* | Hospitality | Recommendation rating: 7.0/10 > > **Pros**: You can message guests anything you need to let them know about like parking, arrival time and questions that guests gave > > **Cons**: Not being able to add guests who have stayed with us in the past. Everything else with HelloShift is great ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.nz/software/136201/helloshift?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/136201/helloshift) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data