--- description: Review of HelloShift Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: HelloShift | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Preventive Maintenance Software](/directory/395/preventive-maintenance-software/software) > [HelloShift](/software/136201/helloshift) # HelloShift Canonical: https://www.softwareadvice.co.nz/software/136201/helloshift Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.nz/software/136201/helloshift?page=2) > HelloShift helps you transition your hotel into a digital hotel. Contactless hospitality is now essential. With lower RevPAR and tighter budgets, operational efficiency matters more than ever. HelloShift integrates with the PMS and automatically sends helpful texts at key points in the guest lifecycle, such as before check-in. And guests use their favorite messaging apps to connect with the Front Desk. Hotel teams use HelloShift to work together across buildings, floors, shifts, and departments. Housekeeping staff schedule and monitor room cleanings efficiently. > > Verdict: Rated **4.7/5** by 51 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 51 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: HelloShift - **Location**: San Francisco, US - **Founded**: 2014 ## Commercial Context - **Starting Price**: US$1.25 - **Pricing model**: Other (Free Trial) - **Pricing Details**: Pricing is based on number of rooms. No limit on number of users or data. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - API - Asset Tracking - Built-in Accounting - CRM - Cost Tracking - Employee Management - Extended Stay - For Vacation Rentals - Front Desk Management - Guest Experience Management - Housekeeping Management - Inspection Management - Inventory Management - Maintenance Management - Maintenance Scheduling - Marketing Automation - Mobile Access - Multi-Location - Multi-Property - Online Booking ## Integrations (7 total) - Cloudbeds - Mews - Opera - Stayntouch PMS - Stripe - Twilio - WhatsApp ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Preventive Maintenance Software](https://www.softwareadvice.co.nz/directory/395/preventive-maintenance-software/software) ## Related Categories - [Preventive Maintenance Software](https://www.softwareadvice.co.nz/directory/395/preventive-maintenance-software/software) - [Hotel Management Software](https://www.softwareadvice.co.nz/directory/4504/hotel-management/software) ## Alternatives 1. [Hostaway](https://www.softwareadvice.co.nz/software/165334/hostaway) — 4.8/5 (1552 reviews) 2. [Hotelizer](https://www.softwareadvice.co.nz/software/351162/hotelizer-pms) — 4.9/5 (90 reviews) 3. [eZee Absolute](https://www.softwareadvice.co.nz/software/11628/ezee-absolute) — 4.6/5 (405 reviews) 4. [Erbon Hospitality](https://www.softwareadvice.co.nz/software/223669/erbon-suite) — 4.8/5 (72 reviews) 5. [Guesty](https://www.softwareadvice.co.nz/software/418418/guesty) — 4.4/5 (473 reviews) ## Reviews ### "Easy-to-use group task and communication tool" — 5.0/5 > **KHanh** | *3 August 2018* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: It lets you create tasks with a date and time reminder so you'll get a red notice when something is due and need your attention. You can also add different colleagues and departments involved with the task or issues. > > **Cons**: It is not quite widely used yet, so communicating with other properties still requires lots of emails. > > It's a really useful tool. I can just scan through the pages on my way to work and I would already know what to expect and how things are going even before I start my shift. ----- ### "It's very easy to use\! Everything is right in front of you." — 4.0/5 > **Heather** | *1 February 2018* > > **Pros**: It's very similar to using today's social media (i.e Facebook), so it is easy to use and quick to learn. I like that it's easy to search through the history in case we need to look for past notes. For me, the best part is that it helps me get tasks done\! I also love how there's an app -- I can always go on HelloShift when on the go\! Customer support is always helpful\! > > **Cons**: I wish that there were more customizable features to HelloShift. Also, we used to be able to copy and paste images -- we can no longer do that. Maybe have a "preview screen" when attaching a document. ----- ### "Basic CRM but it gets the job done." — 4.0/5 > **Glen** | *16 November 2016* | Recommendation rating: 5.0/10 > > **Pros**: Ease of use > > **Cons**: Building contracts in the system would be amazing > > Program is great for what it is. Id like to see a function added to build contracts and BEO's in the system. as a basic CRM, it works but I come from using Sales Pro and have been spoiled. ----- ### "Nice Hotel Assistant" — 5.0/5 > **Ifeanyi** | *1 March 2022* | Hospitality | Recommendation rating: 9.0/10 > > **Pros**: Ability to message guests, log maintenance tasks and monitor to-do lists makes this software handy and useful. Templates are created to message guests pre and post visits. It also creates a database of guests by so doing. > > **Cons**: Notification alerts can be made more audible and attracting as sometimes, i don't get to know when there is need to respond to a message. ----- ### "review of hello shift December" — 4.0/5 > **marianna** | *14 December 2016* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: very easy > > **Cons**: guest contacts are difficult to input again > > Very easy and effective program. User-friendly - not many glitches. However, the guest numbers' of repeat guests are hard to enter again. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.nz/software/136201/helloshift?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/136201/helloshift) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data