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description: Review of Guidewire Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
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title: Guidewire | Reviews, Pricing & Demos - SoftwareAdvice NZ
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# Guidewire

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> InsuranceSuite is an insurance management solution that helps agencies streamline operations and manage claims, bills and receivables, as well as underwriting and policy administration. The solution can be deployed in the cloud and on-premise. Further, the platform offers private, public and hybrid cloud deployments on cloud platforms that include Amazon Web Services and Microsoft Azure.&#10;&#10;&#10;InsuranceSuite helps companies organize cross-department processes, reduce costs, enable collaboration between teams and track performance. InsuranceSuite’s claims management feature enables insurers to reduce manual workloads by automating tasks that include data entry, fees processing and reminders.&#10;&#10;&#10;Gartner recognized Guidewire as a leader in its 2016 Magic Quadrant report on Property and Casualty Claims Management. InsuranceSuite integrates with third-party applications that include DocuSign, Hubio, Polonious, CoreLogic and LexisNexis. Support is provided through email and phone.
> 
> Verdict: Rated **3.1/5** by 16 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.1/5** | 16 Reviews |
| Ease of Use | 3.3/5 | Based on overall reviews |
| Customer Support | 3.8/5 | Based on overall reviews |
| Value for Money | 3.1/5 | Based on overall reviews |
| Features | 3.3/5 | Based on overall reviews |
| Recommendation percentage | 60% | (6/10 Likelihood to recommend) |

## About the vendor

- **Company**: Guidewire Software
- **Location**: San Mateo, US
- **Founded**: 2001

## Commercial Context

- **Starting Price**: US$1.00
- **Pricing Details**: Contact Guidewire Software for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Chinese, English, French, German, Japanese, Polish
- **Available Countries**: Australia, Canada, China, Germany, India, Japan, United Kingdom, United States

## Features

- Billing & Invoicing
- Broker/Agent Portal
- Claims Management
- Commission Management
- Customer Portal
- Document Management
- Insurance Management
- Insurance Policy Management
- Insurance Rating
- Policy Management
- Property & Casualty
- Quotes/Estimates
- Reinsurance Administration
- Reminders
- Reporting/Analytics
- Third-Party Integrations
- Underwriting Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Commercial Insurance Software](https://www.softwareadvice.co.nz/directory/4760/commercial-insurance-software/software)

## Related Categories

- [Commercial Insurance Software](https://www.softwareadvice.co.nz/directory/4760/commercial-insurance-software/software)
- [P\&C Insurance Software](https://www.softwareadvice.co.nz/directory/4290/p%26c-insurance/software)
- [Insurance Agency Software](https://www.softwareadvice.co.nz/directory/4506/insurance/software)
- [Claims Management Software](https://www.softwareadvice.co.nz/directory/3405/claims-management/software)
- [Policy Management Software](https://www.softwareadvice.co.nz/directory/4567/policy-management/software)

## Alternatives

1. [Jenesis Software](https://www.softwareadvice.co.nz/software/62001/jenesis-agency-management) — 4.7/5 (283 reviews)
2. [Sembley](https://www.softwareadvice.co.nz/software/450093/Sembley) — 5.0/5 (40 reviews)
3. [EZLynx](https://www.softwareadvice.co.nz/software/74031/ezlynx) — 3.7/5 (74 reviews)
4. [NowCerts](https://www.softwareadvice.co.nz/software/64793/nowcerts) — 4.8/5 (150 reviews)
5. [BriteCore](https://www.softwareadvice.co.nz/software/128209/britecore) — 4.3/5 (3 reviews)

## Reviews

### "Guidewire - An Insurance Management Software" — 5.0/5

> **Shovesh Kumar** | *8 August 2021* | Insurance | Recommendation rating: 9.0/10
> 
> **Pros**: This is easy to use with advanced cloud based technology. User freiendly user interface. Best gadget or a manager for a insurance company to manage all the data and process them automatically. It helps to fulfill all reqirements of insurance companies according to market demand. It gives cloud service with low cost operations. It's policycenter feature analyze customer requirements and provide them policies according to that. It helps to come to market with new offers and new peoducts. It helps to interact with customers, agents and service providers easily with digital inituitives. You can easily track the process of an assigned task with your representative. Agents can see the commision details according to policy premium. With digital features now you can send documents to your clients or customers to sign digitally and kyc process also became digitalised. Can process customer's insurance claim from a single place. It stores customer data and their policy details. Provides customers various payment options and informs on every update obver email. On every successful transaction it gives customer payment receipt and invoice with all details.
> 
> **Cons**: During my experience it has given a great success. I haven't found any issue with this software. Nothing to dislike.
> 
> It helped to manage all policies in a single dashboard. With it's three components policycenter, billingcenter and claimcenter it became easy to process everything automatic. We able to process policies and during claim process it doesn't require bulk documents, it requires all data and all processes digitally.

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### "A Great Platform to deploy your Insurance suite in P & C Industry." — 5.0/5

> **Verified Reviewer** | *30 August 2022* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: - Different portals to manage claims, issue policies, and generate bills for customers.&#10;- Easy to integrate with internal as well as external systems&#10;- Manage many claims simultaneously and also gather claims information on a deeper level
> 
> **Cons**: - Rating System can be improved&#10;- UI is not that great&#10;- Business Rules \&amp; Validation Rules do not fire up automatically&#10;- Overall performance can be improved
> 
> A Great platform to work and deploy your solution on this platform

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### "Guidewire Struggles" — 1.0/5

> **Broan** | *20 December 2024* | Insurance | Recommendation rating: 0.0/10
> 
> **Pros**: GW offers a consistent theme between all of their X-Centers. It is also fairly straightforward to navigate through their OOTB screens.
> 
> **Cons**: Their customer service has been almost nonexistent since our first lines started to convert to their cloud platform. There is no formal data dictionary or data model, meaning data is impossible to sort through or map with legacy detail. As a product owner their product is complicated in many of the wrong ways, in unnecessary rating complexity and deployment difficulties. We regularly have GW-hosted environments go down.
> 
> I would not recommend this software as it has too many holes out of the box, and extensions are difficult to build and manage.

-----

### "Review of Guidewire by an Business Analyst" — 4.0/5

> **Verified Reviewer** | *16 June 2022* | Insurance | Recommendation rating: 9.0/10
> 
> **Pros**: The Guidewire software is very easy to use. It is very user friendly and covers the functionalities in most efficient way. It doesn't change its user experience drastically as the line of business changes so its easy to work with.
> 
> **Cons**: The complexities of insurance business makes any product which it has in the industry makes it complex. Guidewire is a complex product overall. It requires a basic training of the functionalities of the product to work with.
> 
> My experience with Guidewire in last 3 years is amazing. Its a great product to work upon and it gives really insightful learning on the functional as well as technical front.

-----

### "Guidewire products review" — 5.0/5

> **Naveen Kumar reddy** | *20 May 2022* | Insurance | Recommendation rating: 10.0/10
> 
> **Pros**: This product have all integrated functionalities in the application related to claims and policies which helps coustomer to handle claims and policies
> 
> **Cons**: When it is integrated to documents system have faced some issue
> 
> Claims and policies

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/136054/insurancesuite)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/policy-management/insurancesuite-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/136054/insurancesuite> |
| en-GB | <https://www.softwareadvice.co.uk/software/136054/insurancesuite> |
| en-IE | <https://www.softwareadvice.ie/software/136054/insurancesuite> |
| en-NZ | <https://www.softwareadvice.co.nz/software/136054/insurancesuite> |

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