--- description: Review of FrontSpin Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: FrontSpin | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Debt Collection Software](/directory/4514/debt-collection/software) > [FrontSpin](/software/134791/frontspin) # FrontSpin Canonical: https://www.softwareadvice.co.nz/software/134791/frontspin Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/134791/frontspin?page=2) > FrontSpin is a cloud-based sales and leads management solution which provides businesses tools to manage sales and service communication with their clients. FrontSpin helps businesses to manage call targets according to the number of available active agents. Businesses can integrate FrontSpin with various customer relationship management (CRM) solutions to sync sales information across applications in real-time. The solution can capture data directly from email communications and call notes. The solution also logs customer interaction on a unified timeline for recording and auditing purposes. With FrontSpin's real-time dashboard, managers can get full visibility of their team's activities. Managers and business owners can define their goals and measure their final performance against the set objectives. Other features include real-time alerts, call scheduling, auto call recording and live monitoring. Support is available via phone and through an online knowledge base. > > Verdict: Rated **4.2/5** by 25 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 25 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 3.8/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: FrontSpin - **Founded**: 2015 ## Commercial Context - **Starting Price**: US$1.00 - **Pricing model**: (Free version available) (Free Trial) - **Pricing Details**: Contact FrontSpin for pricing information or a quote. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) - **Supported Languages**: English - **Available Countries**: United States ## Features - Activity Dashboard - Activity Tracking - Auto-Dialer - CRM - Call List Management - Call Monitoring - Call Recording - Call Scheduling - Call Transfer - Callback Scheduling - Campaign Management - Client Management - Contact Management - Dashboard - Email Templates - Lead Capture - Lead Distribution - Lead Management - List Management - Monitoring ## Integrations (1 total) - Salesforce Sales Cloud ## Support Options - Email/Help Desk - Phone Support - 24/7 (Live rep) ## Category - [Debt Collection Software](https://www.softwareadvice.co.nz/directory/4514/debt-collection/software) ## Related Categories - [Debt Collection Software](https://www.softwareadvice.co.nz/directory/4514/debt-collection/software) - [Predictive Dialer Software](https://www.softwareadvice.co.nz/directory/1758/predictive-dialer/software) - [Call Monitoring Software](https://www.softwareadvice.co.nz/directory/1811/monitoring/software) - [Sales Enablement Software](https://www.softwareadvice.co.nz/directory/595/sales-enablement/software) - [Inside Sales Software](https://www.softwareadvice.co.nz/directory/3602/inside-sales/software) ## Alternatives 1. [Slack](https://www.softwareadvice.co.nz/software/154669/slack) — 4.7/5 (24103 reviews) 2. [Salesforce Sales Cloud](https://www.softwareadvice.co.nz/software/2764/salesforce-sales-cloud) — 4.4/5 (18782 reviews) 3. [Substrata Q](https://www.softwareadvice.co.nz/software/245729/substrata-scip) — 4.9/5 (166 reviews) 4. [Consensus](https://www.softwareadvice.co.nz/software/334960/consensus) — 4.9/5 (323 reviews) 5. [Zoho CRM](https://www.softwareadvice.co.nz/software/392464/zoho-crm) — 4.3/5 (6973 reviews) ## Reviews ### "Frontspin the Power Dialer" — 4.0/5 > **Derek** | *20 March 2019* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: The ability to have dialer that we can punch in any number to dial. Strong call cadences to organize the volume of calls per lead. The ability to create custom lead list that bilateral sync with Salesforce. > > **Cons**: The Report section for admins. Difficult to pull specific details on call metrics. For example if you want to pull list of the phone numbers you dialed that day you can’t, you can only see the the call total. If you like to pull team info, they must be manually assigned to group and their limit on th amount of data available. > > Overall for the price point and the features of the power dialer experience has been positive. If you are call heavy company and your target audience doesn’t use email heavily this is the best set up. Also if you do large amount of cold calls or outside prospecting from google etc, this is a good match as well. ----- ### "Quick and easy outreach that works efficiently." — 5.0/5 > **Aleksandra** | *13 December 2024* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: This thing has a ton of awesome features that really compete with the best out there. What I love the most is how clear the voice quality is, and there are barely any lags, if any at all. > > **Cons**: It’d be great to see more third-party integrations added. Also, tech support is kind of restrictive, I wish they had real-time support. > > I'm really happy with Frontspin's services\! They're fast, super easy to use, and incredibly efficient. ----- ### "Frontspin" — 3.0/5 > **Verified Reviewer** | *26 March 2020* | Business Supplies & Equipment | Recommendation rating: 5.0/10 > > **Pros**: I like the simplicity to call people. They have it set up well to where its easy to sort through tasks and lists and call prospects. > > **Cons**: It crashes all the time. Pretty much on a weekly basis we're sending out slacks asking people if frontspin is working for them. Then we have to sit around and wait for it to come back online. > > Its been okay. If it wouldn't crash all the time i would have a much better experience. ----- ### "The perfect prospecting tool for Salesforce.com users" — 5.0/5 > **Jagger** | *13 December 2017* | Computer Networking | Recommendation rating: 10.0/10 > > **Pros**: First of all...the customer service is outstanding. I thought maybe the red carpet would get rolled up once we inked our contract with FrontSpin, but that is absolutely not the case. Now...as far as the functionality itself? Comparing FrontSpin to the other tools I have used before - I wouldn't see myself going back to anything else. My reps have the capability to dial, log what happened, set a task, send an email, and go to next call on one page. The real-time sync to Salesforce takes care of making sure our systems are updated and has saved the team a ton of time. Which is exactly what we needed when juggling Hunting and Farming accounts. > > **Cons**: The only restrictions we have in FrontSpin are based from our Salesforce.com instance and not a restriction of the FrontSpin tool set. > > The automated activity tracking, call recording, and email tracking (including variant subject line testing\!) allows us managers to effectively track metrics for coaching. The Playlists allow our reps to efficiently time manage their days and accomplish their daily prospecting requirements. ----- ### "Great autodialer" — 5.0/5 > **Verified Reviewer** | *28 November 2017* > > **Pros**: This is a great autdialer for an ADR or SDR to live in. Almost all relevant data can be accessed through frontspin and call notes can be almost effortless added in frontspin and automatically recorded in SF. Some SF data is actually easier to see like related contacts/relevant opportunities, and prospect area code/city which is great for scheduling across time zones on the fly. Reminders are great too. > > **Cons**: The newer email template feature and the playbook feature are buggy. I can't see SF events in the Frontspin UI which is frustrating for our team's specific SF workflow. Sometimes the interface is slow to react or will double call someone. This is rare though. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/134791/frontspin?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/134791/frontspin) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data