---
description: Review of KORONA POS Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
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title: KORONA POS | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

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# KORONA POS

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> KORONA POS provides point of sale software, inventory management, and CRM services for all types of retailers, such as convenience stores, liquor shops, and QSRs. The POS software also caters to museums, theme parks, and wineries with its ticketing and membership features and integrations.&#10;&#10;&#10;The cloud-based solution can scale with businesses to serve multi-location and franchise operations. It can automatically calculate commission and franchise royalties. All business operations through the point of sale can be completed on-site or remotely.&#10;&#10;&#10;Newer KORONA POS features provide advanced product analysis with ABC inventory grading, detailed sales reporting, automated reordering, stock notifications, theft prevention, and employee management tools.&#10;&#10;&#10;Most features are fully customizable, including gift cards, promotions, discounts/sales, staff permissions, menus, reports, and more.&#10;&#10;&#10;KORONA POS is payment processor agnostic, leaving the choice up to the retailer. The software runs on Windows, Linux, and MacOS, and on either mobile or stationary hardware. The software also supports all peripherals, including all modern forms of payment. There are no contracts or commitments and included 24/7 support.
> 
> Verdict: Rated **4.7/5** by 80 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 80 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: COMBASE
- **Location**: Las Vegas, US
- **Founded**: 2011

## Commercial Context

- **Starting Price**: US$59.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: KORONA POS is a subscription-based service and the monthly price is a flat rate with no added surcharges, fees, or penalties. All subscriptions come with unlimited customer support.&#10;&#10;Users can also choose their own credit card processing solution at no extra cost.&#10;&#10;All hardware purchased through KORONA POS has a full warranty and a 15-day money-back guarantee.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, German
- **Available Countries**: Canada, Germany, United States

## Features

- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Attendance Management
- Attendance Tracking
- Barcode Recognition
- Barcode/Ticket Scanning
- Barcoding/RFID
- Billing & Invoicing
- CRM
- Calendar Management
- Cash Management
- Cellar Management
- Check-in/Check-out
- Commission Management
- Cost Tracking

## Integrations (10 total)

- Adobe Commerce
- City Hive
- Como Sense
- Mews
- Microsoft Excel
- QuickBooks Online Advanced
- TimeForge
- WooCommerce
- bLoyal
- springbig

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [POS Systems](https://www.softwareadvice.co.nz/directory/210/web-based-point-of-sale-software/software)

## Related Categories

- [POS Systems](https://www.softwareadvice.co.nz/directory/210/web-based-point-of-sale-software/software)
- [Retail Inventory Management Software](https://www.softwareadvice.co.nz/directory/30/inventory-management-software/software)
- [Mobile Point of Sale Systems Software](https://www.softwareadvice.co.nz/directory/1400/mpos/software)
- [Convenience Store Software](https://www.softwareadvice.co.nz/directory/74/convenience-gas-station-software/software)
- [Tablet POS Software](https://www.softwareadvice.co.nz/directory/1451/tablet-pos/software)

## Alternatives

1. [Sortly](https://www.softwareadvice.co.nz/software/65289/sortly-pro) — 4.5/5 (952 reviews)
2. [Clover](https://www.softwareadvice.co.nz/software/61761/clover) — 3.8/5 (570 reviews)
3. [Restroworks Inventory Management](https://www.softwareadvice.co.nz/software/233056/Restroworks-Inventory-Management) — 4.7/5 (391 reviews)
4. [Epos Now](https://www.softwareadvice.co.nz/software/21000/epos-now) — 3.8/5 (719 reviews)
5. [Toast POS](https://www.softwareadvice.co.nz/software/4997/toast-pos) — 4.2/5 (551 reviews)

## Reviews

### "Need a Pos by into Korona" — 5.0/5

> **TARIK** | *20 January 2025* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: Its very versatile, modify it they way it works best for your business.
> 
> **Cons**: Learning it all beyond the basics, but thats where their customer service comes to play. They are FANTASTIC and patient.
> 
> 10000% very happy.&#10;Helped improve my profits, better margin control, and helped me improve my control of inventory. Salespeople not happy.

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### "Finest Retail POS available - evaluated many." — 5.0/5

> **Micah** | *7 May 2025* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: Besides sales and onboarding resources as a partner, Korona support has been the finest I’ve had the pleasure of working with in my 25 year career as an independent IT service provider.  All of the staff are friendly, available, resourceful, knowledgeable and capable. The continuity of support requests between staff is seamless. Follow through is spotless. It has made my client more successful and by extension my IT firm.
> 
> **Cons**: I’ve not yet found a weak spot. The greatest challenge I’ve had with the product is finding the simplest use of the product’s features. The depth of customization is so much more than I could ever need. In the upside, any capability I can think of is built in and ready for use as needed.
> 
> Through pre-sales, partner resources and onboarding, sales presentation to my client - All the way to importing products to end user resources, hardware installation, production support and technical support; Korona has been hand in hand, working for success. Working with with these on-shore professionals has been refreshing and profitable

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### "Great product" — 5.0/5

> **Seth** | *23 June 2020* | Retail | Recommendation rating: 8.0/10
> 
> **Pros**: Easy setup and great customer service. Set up was easy and a vast improvement.
> 
> **Cons**: Integration with our website was difficult, but once it was finished, it was great.

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### "1 year using Korona" — 3.0/5

> **Jennifer** | *1 January 2026* | Retail | Recommendation rating: 2.0/10
> 
> **Pros**: The POS terminal runs fairly quickly most of the time. Their customer service agents are knowledgeable and able to fix problems as they arise.
> 
> **Cons**: Last year I spent countless hours on the phone with Korona with an insane amount of problems, while in the end they were able to fix the issues, the amount of time it took was unacceptable.
> 
> I am 1 year into using Korona. It's been "ok". When I say I spent probably 100 hours on the phone last year, I truly mean it. Customer service was always willing to help, but every single time we knocked one problem out, another would arise. I think it's been about a month now that I haven't had to call, so we are improving. &#10;&#10;Doing payroll or a "time summary reports" takes at least 20-30 clicks to verify everyone's time is correct as you have to open each persons time tracking entries separately, if they miss a clock out, it will add their hours up until midnight.&#10;&#10;Printing labels from your POS is non existent, for a program built for retail, I don't understand that. In order to print a label from the back office, it takes 10 clicks and dragging around a laptop, a label printer and a scanner. If a price tag falls off, or a new item comes in, your employees can't just print a label.&#10;&#10;Searching products isn't easy either. If I'm looking up barefoot, I can't sort it by size. I also can't see the price without opening the product, so if I want to check and make sure that all Barefoot 750's are priced the same, I have to click on every single product to see it, instead of just looking at a list broken down by size and price. Same thing with checking margins.. there's no quick way to do it.&#10;&#10;If I want to look at what was sold last night- that's also not very efficient. You have to go to sales, click on receipts and then open up every receipt individually, a list of items sold with prices would be much better. &#10;&#10;Stock adjustments- also a million clicks. I can't just click on an item and change stock, you have to create a whole stock adjustment, add items, then save and book. This makes it easy to see all adjustments, but it's more time and more work.&#10;&#10;The POS terminal only lets you view the last 15 receipts. Why? If you need to look another one up, you've got to find the receipt number in the back office and then come back up and enter it in. &#10;&#10;Korona does not have a good age check system, it clears the screen, but shows you no info after you scan the ID, so you're just stuck thinking "I guess that worked?".. it also does not store the information you scan, so there is no way to verify whether employees are checking/scanning IDs.&#10;&#10;Customer service on nights and weekends is limited to 1 or 2 people, so if they get a doozy, you're sitting on hold for who knows how long during your busiest sales times. &#10;&#10;If I want to check sales on all of my Coors products, I can't just type in Coors and see which products sold or how many, you have to again open up every single product and run a product report. &#10;&#10;In the end, it does what I need it to do, but it doesn't do it quickly or efficiently.  I would give it a 3 out 5 only because it's a quick running system and doesn't have a ton of errors. But if I could have a magic genie come in and set me up on a new system that ran more efficiently I would do it in a heartbeat...   I just don't want to spend another year building a system, building inventory, pricing, costs, pack sizes and conversions... I've spent way too many hours on it, but I can't say I love it.

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### "A Vast Improvewment\!" — 5.0/5

> **Jason** | *21 December 2024* | Museums & Institutions | Recommendation rating: 9.0/10
> 
> **Pros**: Korona revolutionized how we did business in our Museum gift shop. The retail/inventory systems are top notch and far and away better than what we were using. The system is easy to use, and the support staff is super helpful.
> 
> **Cons**: The system software is originally from Germany, so there was a slight learning curve trying to figure out POS button sequences. It's the most efficient, but it takes some getting used to. There are also a lot of features, which is a plus, but they aren't all explained very well without multiple emails/calls with the support team.
> 
> We switched over from an older POS to Korona almost 5 years ago. The system is great\! Fast, efficient, customizable, and has great reporting tools as well\! We use it everyday, with only minor issues here and there. A quick call to the support staff will always fix it, they are are very friendly and based in the USA\!

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## Links

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## This page is available in the following languages

| Locale | URL |
| de | <https://www.softwareadvice.de/software/13420/korona> |
| en | <https://www.softwareadvice.com/retail/korona-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/13420/korona> |
| en-GB | <https://www.softwareadvice.co.uk/software/13420/korona> |
| en-IE | <https://www.softwareadvice.ie/software/13420/korona> |
| en-NZ | <https://www.softwareadvice.co.nz/software/13420/korona> |

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