--- description: Review of Escapia Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Escapia | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Online Booking Systems](/directory/432/reservation/software) > [Escapia](/software/133492/escapia) # Escapia Canonical: https://www.softwareadvice.co.nz/software/133492/escapia Page: 1 / 9\ Next: [Next page](https://www.softwareadvice.co.nz/software/133492/escapia?page=2) > Escapia is a proven, full-featured vacation rental software offering business guidance you can trust and automation to simplify. With innovative tools backed by Expedia Group data, it’s never been easier to optimize your property management business. Escapia also has strong core functionality such as trust accounting, rates management, guest communications, reservation calendar, distribution, housekeeping, owner portal, \& more. Escapia is one of the most trusted and widely used vacation rental software solutions in the industry. > > Verdict: Rated **4.6/5** by 186 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 186 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Escapia - **Location**: Seattle, US - **Founded**: 2002 ## Commercial Context - **Starting Price**: US$10.00 - **Pricing model**: Usage Based - **Pricing Details**: Pay a flat monthly fee based on the number of properties you manage. No percentage fees per booking, no additional cost for listing on Vrbo, no surprises — pricing you can plan for. Pricing starts at $9 per unit based on a 100-unit customer. Contact us for your custom pricing quote\! - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) - **Supported Languages**: English - **Available Countries**: Australia, Canada, Mexico, New Zealand, Puerto Rico, US Virgin Islands, United States ## Features - API - Access Controls/Permissions - Accounting - Activity Dashboard - Alerts/Notifications - Availability Management - Billing & Invoicing - Booking Management - Booking Notes - Calendar Management - Calendar Sync - Channel Management - Communication Management - Contact Management - Credit Card Processing - Customer Database - Customer History - Customer Support - Customisable Reports - Customisable Templates ## Integrations (29 total) - Akia - Autohost - BeHome247 - Beyond - BookingPal - Breezeway - Brivo Access - Duve - GrexproERP - LSI Tools - Lodgable - Lynx - NextPax Channel Management System - Operto Teams - PMT ... and 14 more integrations ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - 24/7 (Live rep) ## Category - [Online Booking Systems](https://www.softwareadvice.co.nz/directory/432/reservation/software) ## Related Categories - [Online Booking Systems](https://www.softwareadvice.co.nz/directory/432/reservation/software) - [Real Estate Property Management Software](https://www.softwareadvice.co.nz/directory/4672/property/software) - [Vacation Rental Software](https://www.softwareadvice.co.nz/directory/4545/vacation-rental/software) - [Online Property Management Software](https://www.softwareadvice.co.nz/directory/151/web-based-property-management-software/software) - [Property Management Apps Software](https://www.softwareadvice.co.nz/directory/1662/management-apps/software) ## Alternatives 1. [Hostaway](https://www.softwareadvice.co.nz/software/165334/hostaway) — 4.8/5 (1524 reviews) 2. [Guesty](https://www.softwareadvice.co.nz/software/418418/guesty) — 4.4/5 (465 reviews) 3. [Lodgify](https://www.softwareadvice.co.nz/software/140962/lodgify) — 4.5/5 (1282 reviews) 4. [Jurny](https://www.softwareadvice.co.nz/software/347134/jurny) — 4.5/5 (44 reviews) 5. [OwnerRez](https://www.softwareadvice.co.nz/software/344512/ownerrez) — 4.9/5 (259 reviews) ## Reviews ### "Easy to Use; Works WELL" — 5.0/5 > **Scott** | *11 March 2019* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: The functionality is easy, quick \& prompts you to never miss a step. > > **Cons**: Nothing; it really works well \& has been planned out very well. > > Very good; it ensures you cannot miss a step. ----- ### "Escapia has the best trust accounting in the business" — 5.0/5 > **Cathy** | *24 May 2025* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10 > > **Pros**: Escapia's robust trust accounting is the best we've found. Reports continue to improve. We are confident in our ability to accurately account for all funds under our control. > > **Cons**: Correspondence is the weakest aspect. The templates aren't the most beautiful things and we don't have enough flexibility or control. Does the job but does it without much wasted effort on style. > > Escapia is an excellent product, it's complete vacation rental management software with great trust accounting. We get good support, we feel the product is continually being improved, and we trust in its accuracy. We also value the many integrations available to help us take advantage of as many OTA's as possible. ----- ### "A Big Complicated Software." — 2.0/5 > **Bethany** | *5 January 2017* > > **Pros**: Escape customer support has done a good job troubleshooting and explaining how things work when I contact them. There are also lots of training resources, self-help articles, explanatory videos, etc, available. I have also heard that the Escape accounting features are useful and thorough. I have not had any experience with the accounting side of Escapia. > > **Cons**: One of the things that have been most frustrating about Escapia is the Owner web feature, which is supposed to provide an owner portal where our property owners can log in and see property details, upcoming reservations, owner documents, etc. Owner web itself is pretty limited, which is fine if that's what you want. One problem is that as of now owners cannot reset their password, and so they always have to contact us if they forget it so that we can change it for them. Another challenge has been that many of our owners own more than one property and that for accounting purposes each of these units has to be set up with different owners. That means that when one of those owners logs into the owner portal they can only see one of their properties unless they set up separate logins for each property, which includes separate email addresses. But then those email addresses will automatically be where their owner statements are sent, so if they want all the owner's statements to go to one email, they will have to forward them. We do not want to make our owners jump through hoops like this. We want their experience to be as simple and streamlined as possible. Escapia also lacks some features (such as automated emails, simpler reports, better filters for sending a guest communication, and the ability to add attachments to that communication) that would make the software more functional. I have also heard from our maintenance and housekeeping teams that Escapia is challenging for them to understand and use as they would like to. Basically, we've ended up using other software and strategies to fill in the gaps and give us the features we want, which is a little disappointing considering the seeming hugeness and complexity of Escapia. > > Escape has a lot of features, and potentially a lot of power, but it's so complicated that it's easy to miss a step and mess something up badly. Almost nothing about the software is user-friendly or intuitive, everything is convoluted and complicated, and requires many steps and a lot of double-checking. This also applies to EscapiaNET, which is also not as straightforward as one would hope since property information shows up differently on different platforms. I would count this one of the most useful features of Escapia. We have enjoyed being able to integrate with Glad To Have You and use that for guest communication and contracts, and we also push our properties out to other platforms. EscapiaNET is not without flaws and we have had issues even integrating with VRBO (which is also owned by HomeAway so you would think that would be easy), mostly because of the number of complicated, easy-to-forget steps to make sure everything is perfect in Escape. However, to be fair, I don't know if integration through any other property management software would provide better integration. As it does seem like a very challenging thing to do well. ----- ### "Ugly and complicated, but mostly works" — 3.0/5 > **Bethany** | *8 March 2018* | Real Estate | Recommendation rating: 6.0/10 > > **Pros**: Escapia does do most of what it needs to. Especially from an accounting perspective, Escapia works for managing properties and owners, rates, fees, contracts, etc. Escapia also does integrate (with some flaws...) with a lot of other property softwares and listing sites. Finally, I have had mostly good experiences working with Escapia Support, and Homeaway Integration support when trying to figure out integration issues between Escapia and VRBO and other listing sites. > > **Cons**: The sheer number of times that I had to contact support while using this product bear witness to the fact that it is not easy to use at all. Escapia can do a lot of things, but in order to get it to work you first have to be able to figure it out. There are all kinds of little nooks and crannies all over the software - boxes that have to be checked and extra steps that have to be remembered - if you want it to function. It's also not very pleasant to look at, which isn't a big deal, but also doesn't help. Compared to MyVR's interface Escapia just looks old and ugly. We gave up altogether on setting up an Escapia website, and went with MyVR instead. Overall, Escapia does work for us, and does do what it needs to, but it's not a fun system to use. ----- ### "Satisfied Escapia users for over 10 years\!" — 5.0/5 > **Jeff** | *20 March 2025* | Hospitality | Recommendation rating: 9.0/10 > > **Pros**: We have always maintained a great working relationship with Escapia, their support team, and integration partners. As the industry evolves, we have been pleased with product updates and also use third-party companies who align with Escapia to meet our individual business needs. > > **Cons**: It would be nice to have a few more basic functions included in Escapia. We currently have to use third-party companies for housekeeping, maintenance and guest communication functionality as the version offered in Escapia does not meet our current needs. > > We have worked with Escapia for over 10 years and have been pleased with our decision to stay with Escapia over that time. Occasionally we have reviewed other software options and still come back to staying with Escapia for their trust accounting, distribution networks, support team, and ease of function. ----- Page: 1 / 9\ Next: [Next page](https://www.softwareadvice.co.nz/software/133492/escapia?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/133492/escapia) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data