About Tebra











Tebra pricing
Tebra does not have a free version and does not offer a free trial.
Alternatives to Tebra
Tebra Reviews
Feature rating
All Tebra Reviews

- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Great EHR with room for improvement for natural healthcare providers
Using Kareo has been a overall great experience. It does almost everything we want it to do well, and the few things it needs to improve it at least allows you to do partially.
Pros
I love the layout of Kareo. The dashboard is great and offers a lot of functionality while still looking clean and professional. The clinical portion is great as it shows all the sections of the note on one page. The ability to add and remove sections is also very useful. The interaction checker is nice, but needs improvement. The iPad app is really slick and I preferring using it when adjusting my patients (Chiropractor), as it allows me to quickly tap on each segment I'm adjusting from a list.
Cons
There is very little support for natural products/supplements in Kareo. You CAN make it work, but it's definitely not easy - requiring manually entering every single product you wish to recommend in the "Drug Favorites" section.
Reasons for Choosing Tebra
Practice fusion started charging for their basic service. When we started looking at paid EHR options we found that Kareo had more of the features we wanted. One of my colleagues also recommended it to us.Switched From
Practice FusionReasons for Switching to Tebra
The best combination of price and features we could find!- Industry: Mental Health Care
- Company size: Self Employed
- Used Weekly for 2+ years
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Review Source
Tebra is the Lamborghini of EHRs!
I love Tebra! I used it during my clinical rotations back when it was Kareo along with others and it stood out to me because it felt sooooo simple to learn, I was a pro with it after my first day working with it as a student. I also have used others such as Practice Fusion, Charm, Athena, Osmind, Epic, Healthie etc, and this by FAR is the best value for the peace of mind it brings your operations. There are EMRs that advertise as "free up to X number of patients", but no financial incentive with cause me to break up with Tebra! This is the best of the best!
Pros
All in one, Simple, Narrative yet customizable, user friendly, easy on the eyes, and very easy to learn and navigate.
Cons
Disappointed that it doesn't link yet with google calendars, my ONLY complaint. Please get this feature.
Alternatives Considered
athenaOne, Practice Fusion, PracticeQ, IntakeQ, CharmHealth, Osmind and AdvancedMD EHRReasons for Choosing Tebra
Tebra is the best! Charm made my eyes hurt, the layout was disorganized, it was confusing, there was a million places to find the same information. It was overstimulating and exhausting to my mind.Switched From
CharmHealthReasons for Switching to Tebra
The simplest, easiest, most user friendly and all in one complete EHR!Response from Tebra
Thank you for such an amazing and thoughtful review! We’re thrilled to hear that Tebra has been such a game-changer for your operations and that you’ve found it to be the most user-friendly and comprehensive EHR compared to others. Your loyalty and experience with Tebra truly mean the world to us. 🙌
We also appreciate your suggestion regarding Google Calendar integration. Our team is always looking for ways to enhance functionality, and we’ll share this feedback so it’s on their radar!
Thanks again for choosing Tebra—we’re proud to support you in delivering exceptional care.
- Industry: Mental Health Care
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
poor service and poor customer service
Very bad - the worst came after it came time for me to transitioin out. It would take the loyalty team or accont manager atleast one month to get back with a reply, sometimes never. then you get auto replies saying that the reply will get further delayed if you message repeatedly!
The customer service team never told me that, my account would still be active even after i went to read only mode. They were charging me more every month for account activity that was not initiated by me and that was beyond my control. I was upset enough that, i did a credit card dispute for part of the extra amount just to let them know of my displeasure, as my phone calls and emails fell on deaf ears..answers such as "you should have known", very unprofessional. Not acceptable. I am being hounded by collections since then.
Pros
The sales team is pretty good until the contract is signed and they disappear and you are left with hardly any support
Cons
EMR - each part of saop in a separate box, the template is very hard to work with
PM software - financials esp with patients with more then one insurance gets confusing
Response from Tebra
Thank you for sharing your feedback with us. We're truly sorry to hear that you felt unsupported, as this falls far short of the experience we aim to provide. We deeply regret the lack of adequate communication around the fees associated with maintenance mode, which provides uninterrupted access while a practice works through a transition to or from Tebra. We will share the details of your experience with our internal teams as we work to improve the support we provide to others in a similar situation.
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
If Tebra provide us with a more comprehensive assessment or bio psychosocial it would be ten...
Fair to good, Tebra as a system is very well designed. The templates are my favorite place with the chart
Pros
Tebra is very user friendly, I also enjoyed the fact that we were able to navigate throughout the chart from Demographics to accounts
Cons
Tebra doesn’t have a comprehensive assessment built within the system
Reasons for Choosing Tebra
The growth and development of our organization is very important todaySwitched From
Practice FusionReasons for Switching to Tebra
My billing team was using this product prior to me knowing of itResponse from Tebra
Thank you for taking the time to share your thoughts on Tebra! We're thrilled to hear that you find our solution user-friendly and appreciate the demographics, accounts, and template features. It’s great to know that these tools are supporting your workflow.
We also truly appreciate your suggestion about psychosocial assessments and we will be sure to share it with our development team.
If there’s anything else you'd like to share or discuss further, feel free to reach out—we’re always here to support you.
Thank you again for being a Tebra customer!
- Industry: Mental Health Care
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
SATISFIED CUSTOMER
I have been using Tebra for almost 4 years and I am totally satisfied with the application. The customer service is amazing and, its very user friendly.
Pros
Customer service, user friendly, customizable application
Cons
Cost. The application can be costly when you begin to grow your practice and add providers.
Alternatives Considered
EpicReasons for Switching to Tebra
cost, ease of use, customer service and ability to bill and send claims to insurance capabilityResponse from Tebra
Thank you for being a loyal Tebra customer and for sharing this wonderful feedback! We're thrilled to hear you've had such a positive experience with our Customer Care team and find the platform user-friendly and customizable. We also appreciate your feedback on cost as your practice grows—it helps us continue improving to support your success. Thank you for trusting us with your practice's needs!
- Industry: Mental Health Care
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Good experience
good investment for our business. Increased productivity and revenue.
Pros
benefits of technology to add efficiency to our practice
Cons
Not being able to print out complete chart for records review
Response from Tebra
Thank you for sharing your positive experience with Tebra! We're so pleased to hear that our technology has helped increase efficiency, productivity, and revenue for your mental health practice—it’s exactly the kind of impact we strive to make.
We also appreciate your feedback about printing complete charts for records review. Your input is important to us, and we'll be sure to pass this along to our team for consideration as we work to improve our platform. Thank you again for the thoughtful review!
- Industry: Mental Health Care
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Genuinely love it
So far so good. Had a GREAT onboarding experience with Eduardo. Education is helpful at Tebra Univeristy. Payout is fast and easy for cash patients.
Pros
I genuinely love Tebra. Ease of use, simple templates, SALT for continuity.
Cons
The old back end is not configured for Mac/Apple
Reasons for Switching to Tebra
pricing as well as Eprescribing/lab integration needs.Response from Tebra
Thank you for sharing your experience with Tebra and for such thoughtful feedback! We’re thrilled to hear you’re enjoying the ease of use, templates, and features like SALT for continuity. It’s great to know that Eduardo and Tebra University made your onboarding smooth and helpful. We’ll absolutely take note of your feedback regarding the Mac configuration as we work on improvements.
- Industry: Health, Wellness & Fitness
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Not Too Bad
I've worked with Tebra almost 3 years since being at this office. We have had issues since the beginning. Usually, they get worked out and are ok. The cancelled appts remaining on the schedule and inability to cancel via escribe has not been fixed. It takes a lot of time to call pharmacies to cancel meds.
Pros
Calendar organization is nice along with fairly easily ability to put in blocks on the schedule.
Cons
Issues with removing appts and they pop back up on the calendar after cancelled. No longer able to cancel scripts via escribe like we could in the past.
Response from Tebra
Thank you for taking the time to share your feedback and for being a valued long term customer. We're glad to hear you find our calendar organization and scheduling features helpful and appreciate your honesty in sharing the challenges you’ve faced. We’ve recently made enhancements to both the calendar and eprescribing experiences, and are actively collecting feedback to guide continued improvements. Your input is extremely valuable, and we encourage you to continue to work with Customer Care to resolve your open issues.

- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Not worth the money
This is a service that provides little for what they charge. You can accomplish most of what they do for far less money. Their customer support is poor and every time I wanted to discuss a problem they would try to up sell me for another feature. Their customer support people are not well trained. I would not recommend this product. They seemed to get even worse after Tebra bought Patient Pop. They also reneged on their promise to allow me to keep my website upon termination of their service, only allowing me to copy content off of it. I would not believe whatever the salesperson tells you about this product.
Pros
The generation of patient reviews after patient visits. Although they would apparently resend requests after subsequent visits which was very annoying to the patients.
Cons
What you get for your money. You could accomplish everything tebra does for much less money per month with another IT company. I found this out when transitioning off Tebra.
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Tebra is a helpful hand
Tebra has been a help with front office staff.
I personally like the fact we can receive appointment request
notifications
Pros
The office can see patient reviews about the dental practice.
Cons
I have no complaints at this time about Tebra
Response from Tebra
Thank you for sharing your positive experience with Tebra! We're thrilled to hear that our platform has been helpful for your front office staff and that you’re enjoying features like appointment request notifications and patient reviews.
Your feedback motivates us to continue providing innovative and reliable solutions that make managing your practice even easier. If there’s anything we can do to enhance your experience further, don’t hesitate to reach out—we’re here to help!
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Stay away unless
wishing I would have gone with a different program or just sucked up the expensive costs of the one I had, which had no issues
Pros
Claims reports are good. Clear and easy to understand.
Cons
Where to start? Billing is a joke - each claim line counts as a claim in the total you get each month - not per patient date of service as described and indicated multiple times by the sales person. Training was supposed to be weekly checkins, and actually training time. Our trainer literally did one session, and then we never heard from her again. When we were approached by customer service to see how we were doing, we flat out explained all the issues, no training, any time we did reach out to the trainer we were told to go look online when we already had, enrollments had not communicated an important step and it cost us nearly $1000 more one month due to their errors, etc. Supervisor took notes, explained how training should have been and was sorry that did not happen, yet specifically made mention how the trainer would not be reprimanded or counseled in any way on this issue, no one time adjustment on fees since we did not get the training we were promised in writing. Did suggest filing a case with accounting to see if we could get some of the submission fees refunded - that has been going on over 6 months now with no response - don't exepct one at this time
Reports overall are missing - cannot get a detailed A/R report to print that shows both insurance and patient on the same print out - I can do patients, or I can do insurance but not both on same report
System likes to lag when trying to change screens - IT has been out and its not our systems, its Tebra
Not being able to do everything in a cloud based system is frustrating - apparently front desk and providers live in the cloud based side, billers and accountants live on the desktop side - this should be fully cloud based by this point in time - other systems have figured it out years ago
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Patient health care management at ease!
Love the program, charting made easy! Love the flexibility of access where we need as we are a mobile clinic.
Pros
We love how easy working with Tebra helps the practice, patient management go smoothly.
Cons
I would love a faster response when tickets are opened. Example, our office opened a ticket on Monday the 19th for insurance posting concerns, it is now Weds the 21st and we haven't had any response from a Tebra rep.
- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Doctor reviewing
Pros
I like the eforce, appt reminders, communication with patients and pt can email us through the portal. Love the broadcasting.
Cons
You can do better on the referral system. It needs to be improved stream line and intergrated. Also there are dx that I can't find and I have to google ICD10 because it doesn't come up.
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Box review
Just a general ok for this topic it’s not great
Pros
Billing module is great once you learn how to use it. Learning curve is great
Cons
Setup and learning to use it. Lack of support
Alternatives Considered
EpicReasons for Choosing Tebra
Too many down times with the software and poor supportSwitched From
OpenEMRReasons for Switching to Tebra
They replied back first when I sent out request for quotes- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
TEBRA Poor results with service tickets. Poor platform. Poor technical support.
Overall, very poor. I am not for sure what happened but Tebra is horrible. I would never recommend this to another colleague. Tebra, get your stuff together or your out.
Pros
I liked their product prior to Tebra taking over.
Cons
Multiple issues, service tickets not resolved, absolutely poor communication. Tech support closing tickets without a fix. I do 95% telemedicine and there are always connectivity issues and my connection is solid. Never had the issue with Kareo at the rate and frequency under Tebra. I have multiple tickets outstanding, have to go into my tickets daily add a note "no response yet" just to keep them accountable. If they close the ticket, you are not able to add a note on the user end. To top it all off, users received this PR email announcement from the CTO about how the system had not had any issues for 60+ days straight yet I had multiple tickets as did my colleague who also uses Tebra at his practice.
Alternatives Considered
athenaOneReasons for Choosing Tebra
Moved to new practice, decided to go with Kareo.Switched From
athenaOneReasons for Switching to Tebra
Kareo was great, Tebra not great at all.- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
User friendly & amazing transition!
Very happy with my experience and transition from Epic
Pros
User friendliness
Interface makes sense
Cons
Some template spacing issues are present when making templates
- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Platform's Limitations, Hidden Costs, and Manual Processes
Tebra + Kareo is a platform that doesn't allow you to export your data,They will charge you $2000 to export your client database when you leave in a format that other EMRs don't use. So you will have to hire help and they will claim that is not their scoop of work to guide you or support exporting your data.
It lacks with crucial features and once you're in, it feels like they have a tight grip on your data.
I am leaving the EMR after 3 years of practice, due to its limitations compared to competitors. Kareo lacks inventory management, requires manual invoice writing, and frustratingly restricts exporting client databases and demographics.
Automation features are not functional, leaving everything feeling excessively manual. It's advisable to opt for a more comprehensive solution from the outset to avoid the hassle of data export later on. Notably, Kareo charges a hefty $2000 fee for exporting client databases in a format incompatible with most systems, requiring additional assistance, which they disclaim responsibility for. They only offer data export in XML format, which adds unnecessary complexity.
Pros
While the design interface and app appear satisfactory, I've encountered significant limitations. Automation features are non-existent, and the extreme restrictions on data exporting are concerning. Additionally, the platform's hidden costs and reliance on manual processes further compound these issues
Cons
The interface looks good, however it lacks of so many features. I like they have a mobile App.
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Excellent EMR for solo providers
In the beginning, I was not utilizing the EMR as much as I thought I would. After a few months, I needed to increase my usage and had questions on how to proceed. I felt the onboarding help at that time was lacking and I had to do a lot of research on my end to get things the way I wanted. I would have appreciated more help with onboarding down the road.
Pros
The program is very user friendly and affordable. I researched multiple EMR's before deciding on Tebra. I have not been disappointed.
Cons
The change of the format and colors from Kareo to Tebra was a little hard to get used to. I am a visual person and I relied on the colors when navigating through the system. It took some getting used to with the minimal use of colors in the system. I will say the streamline coloring does seem more professional looking.
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Just say no~
Pros
When it was with Kareo it wasnt awful, but was functional to work with a paper chart.
Cons
Everything. However the service is absolutely terrible. It takes over a week to get a response to a question and no one is ever available. I have been trying to cancel for several months and still cannot get any direction on this process.
- Industry: Mental Health Care
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Love Tebra
Overall a great company and great product and we're always excited for more improvements
Pros
Their PM is the easiest to use of all the systems we've worked with. Our staff loves it, it's really easy to navigate.
Cons
We've had some issues with UB04s that make it a little difficult to use in the system but we're working through it.
- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Fantastic Software
Pros
As a Practice Owner and Therapist, I've found Tebra Medical Software to be incredibly user-friendly and efficient. It streamlines everything from documentation to billing seamlessly, allowing me to focus more on patient care and less on administrative tasks. I highly recommend Tebra to fellow practitioners looking for a comprehensive software solution. Also, very affordable!
Cons
I am completely satisfied with Tebra Medical Software. It's fantastic when a tool exceeds expectations and leaves no room for complaints. Here's to continued success and seamless operations with Tebra.
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Quick & Easy
Overall, it’s been great! I work off tebra daily in my practice. It’s helpful to my staff and providers.
Pros
What I love most about tebra is that it’s always quick and easy to look up a patient. See the new referrals in your que and work them. Also, having all do mental for the provider such as imaging notes and referrals.
Cons
Not everyone is online all the time. When you try to send a message to different coordinators. Either they don’t receive the message or don’t respond.
- Industry: Mental Health Care
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Director of Operations
Pros
I like the simplicity of adding new clients into the emr
Cons
The lengthy steps in order to send out a bill for a service provided by our staff. The fact that all staff can view an amount billed wven though the return fee is not always the amount billed.
Alternatives Considered
KipuReasons for Choosing Tebra
Not enough detail options in personal chartsSwitched From
SimplePractice- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Amazing Service!
Pros
Easy and friendly to use. Excellent price for what you get.
Cons
Enrollment for ERA takes forever and enrollment customer service is through email which makes communication difficult.
- Industry: Mental Health Care
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Falling Behind
Frustrating
Pros
It's clean and you can sort on key information
Cons
No direct access to clearing house, any issues require a support call, sometimes get random corruptions, not easy to research why a claim is failing/not paid.