About Tebra

Looking to harness the full power of the Tebra platform? Our practice success platform includes a certified electronic health record solution built to empower today’s providers with robust clinical charting, streamlined documentation, telehealth, & more. Already have an EHR? That works too. Tebra integrates seamlessly with third-party products, meaning any practice can leverage our solutions. Tebra is the leading practice automation solution for independent practices.
Tebra Software - Data insights
Tebra Software - Practice growth
Tebra Software - Billing payments
Tebra Software - Patient experience
Tebra Software - Care delivery
Tebra video
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Tebra pricing

Tebra does not have a free version and does not offer a free trial. Tebra paid version starts at US$125.00/month.

Starting Price:
US$125.00/month
Free Version:
No
Free trial:
No

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Tebra Reviews

Feature rating

Value for Money
3.6
Functionality
3.8
Ease of Use
4.0
Customer Support
3.7
5 reviews of 1,248 View all reviews
Sarah B.
Sarah B.
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 14/08/2019

Helpful to streamline your practice

Pros

I like that Stripe is automatically connected to the biller to easily transfer payments from patient to practice. I like the automatic texting and emailing to patients to confirm appointments.

Cons

This software contains codes for all insurance billing purposes; however, if you are cash-based practice and entering in supplements to sell, the manual process by which this is done is clunky and inefficient.

Doris
  • Industry: Health, Wellness & Fitness
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
3

5
Reviewed on 21/02/2024

Doctor reviewing

Pros

I like the eforce, appt reminders, communication with patients and pt can email us through the portal. Love the broadcasting.

Cons

You can do better on the referral system. It needs to be improved stream line and intergrated. Also there are dx that I can't find and I have to google ICD10 because it doesn't come up.

Greg
  • Industry: Medical Practice
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
2
Features
2
Ease of Use
3
Customer Support
1

1
Reviewed on 5/04/2024

Different name, same terrible product

We have 245 customer support cases and that's just the times that we've gotten frustrated to the point that we are willing to call and deal with their terrible customer service. That is not normal. When you call customer service, very rarely can the person actually answer your question. They make a case and frequently close it out without fixing it or give you a really terrible workaround and call it good.

Pros

no contract
interface is pretty
that's it

Cons

It's hard to even list all of them.
Scheduling software drops appointments regularly
Customer service is incompetent
Billing doesn't give good reports so you miss many claims thinking that they went through.
System crashes regularly.
They promise the world to you before you buy. I'm still waiting for things that were promised to be done within a couple of months of signing on.
They promise that someone will call you back and they rarely do.
It's near impossible to get a manager on the phone.
They changed their name because they had such a bad reputation but it's the same terrible product.
It sounds like I'm ranting and I am because I am so exhausted from dealing with them. I've just had it.

Stephen
  • Industry: Medical Practice
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/02/2024

The Perfect EHR/practice management solution for small/solo medical practices

Tebra (formely Kareo) have been very good at listening to the clients suggestions, critiques etc and quick to make the necessary changes, with frequent communications about product changes or improvements. This makes the user or client feel valued and respected, as we want to present the best to our patients. Great EHR integrated functions lead to improved patient and physician/provider relationship and overall medical practice health. Please, keep up the good work and continued improvements!

Pros

Affordable and easy to use EHR intergrated interface improves efficiency, makes practicing medicine easier, reduces time wasting leading to improved revenue. Easy patient portal set up and on-line scheduling helps bring more patients as well as easier feedback and retention. Intergrated telehealth gratly reduces the "no show" rates. Mobile app makes it easier to get work done anywhere, anytime. Efficient and easy billing system, easy to track payments, performance etc.

Cons

I have been using Tera for 3 and half years and still haven't found something I do not particularly like about Tebra!

Heather
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 21/02/2024

Excellent EMR for solo providers

In the beginning, I was not utilizing the EMR as much as I thought I would. After a few months, I needed to increase my usage and had questions on how to proceed. I felt the onboarding help at that time was lacking and I had to do a lot of research on my end to get things the way I wanted. I would have appreciated more help with onboarding down the road.

Pros

The program is very user friendly and affordable. I researched multiple EMR's before deciding on Tebra. I have not been disappointed.

Cons

The change of the format and colors from Kareo to Tebra was a little hard to get used to. I am a visual person and I relied on the colors when navigating through the system. It took some getting used to with the minimal use of colors in the system. I will say the streamline coloring does seem more professional looking.

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