About Dropbox Business

Dropbox is a cloud-based file sharing software system that caters to individuals and businesses of all sizes. This solution allows users to share files and send file requests to people even if they don’t have a Dropbox account. Multiple users can leave comments on files and can collaborate with Microsoft Office. The solution can recover deleted files and maintains version histories in case users want to recover old file versions. It also keeps track of all actions performed on specific files. Advanced sharing enables only selected users to see important files, and files can be remotely wiped if sensitive data gets compromised. Dropbox can also back up all photos as they are added. Dropbox also provides an admin panel to control files centrally. User licenses, content and access permissions can be transferred from one user to the other.
Dropbox Business Software - Home
Dropbox Business Software - File sharing
Dropbox Business Software - File tracking
Dropbox Business Software - Files
Dropbox Business Software - Mobile app
Dropbox Business Software - Home - thumbnail
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Dropbox Business pricing

Dropbox Business has a free version and offers a free trial. Dropbox Business paid version starts at US$11.99/month.

Starting Price:
US$11.99/month
Free Version:
Yes
Free trial:
Yes

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Dropbox Business Reviews

Overall rating

4.5
Write a Review!

Feature rating

Value for Money
4.3
Functionality
4.4
Ease of Use
4.5
Customer Support
4.3
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All Dropbox Business Reviews

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21,707 reviews
Brandi
Brandi
  • Industry: Consumer Goods
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 24/01/2025

Satisfied customer

I am totally satisfied with it! All my tasks have become so much simpler

Pros

Pretty much everything about it was great for me and my small business.

Cons

I wish I had found this earlier, I wasted so much time on other apps that were not so helpful

Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

4.0
Reviewed on 6/02/2025

Drop Your Files on Dropbox

The Overall experience I would say was Good and it met all my needs from file transfer, cloud storage and sharing files between devices well.

Pros

The thing I like most about Drobox is its cloud storage which gives me extra storage which is very useful to me and also the file sharing feature is great and helps a lot while sharing files to others

Cons

The thing I like least is that it has limitations on the size of file or media you can upload and also it has high prices for cloud storage.

Bonnie
  • Industry: Nonprofit Organisation Management
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
2
Ease of Use
2
Customer Support
2

1.0
Reviewed on 12/02/2025

A Once-Revolutionary Platform Stuck in the Past

Lack of improvements, old UI, promises not kept.

Pros

Drag and Drop, and sharing. That's about it.

Cons

Dropbox felt revolutionary when it first came out. But it seemed to just stop improving or gaining any sort of upgrade several years ago. Its UI remained the same, reminiscent of the 2009 Hipster moment. Every time I would talk to a rep about what we were looking for in a tool, they would tell us it would be coming, and then it never did. There was no simple tagging of key words or metadata on files/photos to make it simple to find what we were looking for. We were using this for Digital Asset Management and it was incredibly lacking in that arena.

Chrissy
  • Industry: Wholesale
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 25/11/2024

Is dropbox service still relevant?

Initially when our whole company use dtopbox, is like a dream as we are able to share folder and work on something all together. Very easy to use and set up too

Pros

Drobox cloud storage is very easy to use and easy to access from anywhere

Cons

With google drive Dropbox actually seem becone unnecessary. As we are orivided free when we use goggle gmail suite

Alternatives Considered

Google Drive

Reasons for Switching to Dropbox Business

We are using both now but we are considering to move over to google drive as they are integrated with our emails and we do not hv to pay for google drive
Tony
  • Industry: Staffing & Recruiting
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 2/03/2025

It just works!

Overall extremely pleased. I started off as a personal user (I still am and love it for backing up all my mobile phone photos automatically) and now our business is completely cloud based thanks to Dropbox.

Pros

It just works! No syncing issues what so ever

Cons

Greater integration with operating systems as some features like file recovery are done via the web browser

Michael
  • Industry: Events Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

4.0
Reviewed on 7/01/2025

A Great Storage Solution for Your Business

Overall I enjoy Dropbox and their online support for any issues that I have had over the years. Their product is probably top of the class when it comes to file storage capabilities and integration.

Pros

The ability to share files with out of the organization individuals is very easy and very convenient. Requesting files from out of the organization individuals is a pretty seamless process too.

Cons

The least thing I like about Dropbox Business is not having the ability to nuke all shares. There should be a way to disable or delete all shares from a top folder level. On the same side of the coin, there should be an area as an admin to see ALL shares across the organization.

JR
  • Industry: Nonprofit Organisation Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
4

5.0
Reviewed on 3/02/2025

Dropbox Business is awesome for most business!

Overwhelmingly positive. They keep improving and adding new features.

Pros

We love Dropbox. It is super fast and the app works for us while uploading 5-6 gigabytes a day of raw files

Cons

The price is a little high. As a nonprofit we have other options that are extremely cheap which makes using Dropbox a challenge for us.

Alternatives Considered

Google Drive and Adobe Creative Cloud

Reasons for Switching to Dropbox Business

Ease of use, reliability, familiarity, and productivity
Karen
  • Industry: Banking
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
0

5.0
Reviewed on 10/02/2025

Dropbox Business is best for cloud storage

Pros

Dropbox Business has a matchless cloud storage functions.

Cons

Dropbox Business can have a cheaper pricing model.

Emily
Emily
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5.0
Reviewed on 18/01/2025

Dropbox business is a highly recommended product for cloud storage

Pros

It's effectiveness for storing important files and documents

Cons

It is not available offline and this is quite limiting.

Nedim
Nedim
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5.0
Reviewed on 14/01/2025

Easy sharing and organized platform

Dropbox Business keeps all our files organized and easy to access from anywhere. Sharing and collaborating with the team is smooth too.

Pros

Simple file sharing and syncing across devices.

Cons

Storage plans can be pricey for small businesses.

Becky
  • Industry: Real Estate
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
3
Features
4
Ease of Use
4
Customer Support
5

4.0
Reviewed on 13/11/2024

Easy to edit documents

Dropbox Business met our needs although it could be better with some small changes.

Pros

Dropbox Business has a desktop and mobile app. I prefer the desktop app.
Frequently used shortcuts are large and located in the middle of the screen.
Deleted files stay in a trash folder which can be convenient. Administrators have discretion on file sharing and commenting. Team folders are another convenience, everyone on the team can view the files. Public folders allow anyone to view it until the expiration date. Password is optional.
It is easy to edit PDF documents and add annotations such as highlighting.
Customer support options are actually plentiful, they include a help center, PDF guide, email, chat, and phone.
Data safety is high.

Cons

Dropbox Business is expensive and some services are not included or are add ons (data governance for example)
Photo editor is not as good as I expected.
Dropbox Paper is included with the subscription however it will not read files from another service which is problematic.

Alternatives Considered

Egnyte

Reasons for Choosing Dropbox Business

Did not want to renew subscription, dropbox had been recommended.

Switched From

Livedrive

Reasons for Switching to Dropbox Business

Because it had been recommended by a friend
Eric
  • Industry: Oil & Energy
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5.0
Reviewed on 30/11/2024

Dropbox essential buisness

Its been great completely satisfied all of our buisness needs.

Pros

Were are able to upload and share relevant documents and images as a team super efficiently

Cons

Sometimes upload times on bigger media can be a lil lengthy.

Verified Reviewer
  • Industry: Investment Management
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
1
Features
4
Ease of Use
5
Customer Support
2

3.0
Reviewed on 4/03/2024

Dropbox business medium bussines

I had really had a good experience as a personal user but in the company when I implemented it the cost was very high so I had to reduce the users who really had access and who needed their information at hand.

Pros

I liked that we could store information from a computer and transfer it to a mobile phone without having to send emails and have the information from any computer linked to the user.

Cons

the cost of this platform per user was very expensive and if the user really used it for storage it could be profitable but if not it was too expensive to be an information channel.

Alternatives Considered

Google Drive

Reasons for Choosing Dropbox Business

this product has other add-ons such as chat access and permissions are more limited.

Switched From

OneDrive

Reasons for Switching to Dropbox Business

I had a good experience in the past as a personal user and wanted to implement it in the company.
Timothy
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Features
4
Ease of Use
4
Customer Support
4

4.0
Reviewed on 12/12/2024

Dropbox Business - Cloud storage

Pros

Able to sync via LAN environment thus saving WAN bandwidth.

Cons

Sometime takes a long time to startup with not indication or error message. Startup loops.

Alternatives Considered

Box

Reasons for Choosing Dropbox Business

Data stored in dropbox can be backup by backup software, whereby data stored in onedrive cannot be retrieved by backup software

Switched From

OneDrive

Reasons for Switching to Dropbox Business

Box does not have local support, thus contacting them is a pain
Jeannie
  • Industry: Consumer Goods
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4.0
Reviewed on 16/12/2024

A reliable platform for file sharing

We’ve been using Dropbox in our organization to upload and share files. We appreciate the integration with productivity tools like Google Workspace, Microsoft 365, Slack, and Zoom.

Pros

Dropbox Business has provided our organization robust tools for file sharing and collaboration.

Cons

Limited offline access compared to other storage systems we’ve used.

Adam
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 26/01/2024

Online File storage

using it every day to store my design files makes it quick and easy and then I can access them from other locations if. i need to.

Pros

ease of deployment and the fact you can lock individuals out of sections/ files with access rights

Cons

cost per user is quite high, would like to see other package options for users and or storage cases - the tear storage is ok but does jump - a middle ground in both cost and storage would be good

Alternatives Considered

Amazon S3 and OneDrive

Reasons for Choosing Dropbox Business

hit my limit for file upload space issues with syncing file

Switched From

Google Drive

Reasons for Switching to Dropbox Business

the ability to share access to other team members or clients simply
Melanie
  • Industry: Media Production
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
3
Features
3
Ease of Use
5
Customer Support
3

4.0
Reviewed on 24/10/2024

Good for what it does, but too pricey to be my favorite

I like Dropbox Business as a cloud storage solution, but feel strongly that it does not hold up as an all-in-one product. You still need other products to get your work done and/or integrate them with Dropbox Business.

Pros

Dropbox Business has an ease of use for those who are low tech savvy. I find it to be an intuitive interface for navigating, uploading, and organizing files quite similar to the File Explorer within Windows computers. Thus, it was simple to figure out how to use Dropbox Business. Better than File Explorer is Dropbox Business's version history log and ability to restore deleted files - this has saved me more times than I can count. Of course, the selling point is large file storage and ability to send large files which is extremely helpful with media like videos in particular.

Cons

These days, the cloud is a very expensive place to own property. There is no beating around the bush that Dropbox Business is more costly than competitors. The price for this product is hardly comparable to a product like Google Workspace which hosts a variety of tools. Dropbox Business has some catching up to do there. The only advantage Dropbox Business has is storage size. There have also been times where the Dropbox system slows or freezes. I'd like to think that in 2024 we are past having files freeze up so this is a bit annoying.

yash
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
4

4.0
Reviewed on 10/01/2024

dropbox overall experience

Using Dropbox is like having a digital filing cabinet that you can access from anywhere. It's great for keeping all your important files in one place and sharing them with others. The platform is user-friendly, making it easy to upload, organize, and find your documents.

One of the best things about Dropbox is that it syncs your files across all your devices, so you always have the latest version. It's like magic – update a document on your computer, and it automatically updates on your phone or tablet. This real-time synchronization is a lifesaver for collaboration and team projects.

Sharing files with others is a breeze. Whether it's photos, documents, or videos, you can send a link to anyone, and they can access the file without needing a Dropbox account. The flexibility in adjusting access permissions ensures your files are secure.

However, there are a few things to watch out for. The free version comes with limited space, so if you have a ton of files, you might need to upgrade to a paid plan. And while the security features are robust, you might still worry about storing super sensitive stuff on the cloud.

Overall, Dropbox is like a reliable virtual assistant for your files. It has some quirks, but it gets the job done – helping you stay organized, collaborate seamlessly, and access your files anytime, anywhere.

Pros

Dropbox, as a cloud-based file storage and collaboration platform, offers several advantages that make it a popular choice for individuals and businesses:

One of the primary benefits of Dropbox is its user-friendly interface and ease of use. The platform allows users to seamlessly upload, organize, and share files, fostering collaboration and enhancing productivity. Its intuitive design makes it accessible to individuals with varying levels of technical expertise.

Cons

The free version of Dropbox comes with limited storage space. For users with extensive storage requirements, the free plan may not be sufficient, and upgrading to a paid plan can become necessary, leading to increased expenses.

Gwendolyn
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
4
Ease of Use
4
Customer Support
4

4.0
Reviewed on 28/10/2024

Dropbox for Business and Personal

Access off-line, sync to my computer, hold space for large files, and able to share files. Able to work remotely.

Pros

Free Cloud usage, user-friendly, sync features, and can work offline. Able to work remotely.

Cons

The file-sharing takes up more space even when files are deleted. Dropbox personnel can see my documents. And can become expensive.

Ibrahim
  • Industry: Management Consulting
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 22/10/2024

Are You Evaluating DB? Consider My Experience First!

Large file sharing in the cloud saves PC storage.

Pros

Dropbox Business streamlines the entire process of file sharing and storage.
It offers a central repository where we (teams) coordinate on the same file across any device.

Cons

Dropbox Business is one of the tools which I have never noticed a glitch while using it on my end.

Nidhin
  • Industry: Wholesale
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 3/10/2024

Best document management tool

Good software to keep all files and folders in sync while travelling and also to share your work more easily with others.

Pros

Use Dropbox everyday to share large files to customers, edit documents on the go and have access to all files when needed.

Cons

Had faced some issues while logging through certain devices and syncing documents.

Sara
  • Industry: Legal Services
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 31/12/2024

Dropbox Business - The Best Product to Keep your Team Organized

Fantastic. I have used Dropbox Business for years and it has helped my work team organize thousands of legal case files.

Pros

It is an easy-to-use and convenient way to organize, save and share files with a professional team

Cons

You have to pay extra when you run out of storage

Mohammad Ariful Islam
  • Industry: E-Learning
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
3
Features
5
Ease of Use
4
Customer Support
3

5.0
Reviewed on 31/10/2023

Dropbox is an easy solution

I appreciate its user-friendly interface, collaborative features, and seamless file sharing and storage.

Pros

I like Dropbox Business for its easy file sharing and collaboration features, as well as its robust security options.

Cons

I have some common complaints about Dropbox Business include pricing, limited storage for the cost, and occasional syncing issues.

Will
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 31/10/2024

Dropbox is a must!

I will continue to use drop box as my main system fior media storage and sharing

Pros

Dropbox is the fastest and simplist way to back up and share media

Cons

not much to dislike as it has improved any issues over the last 2 years with great customer service

Taylor
  • Industry: Health, Wellness & Fitness
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 3/09/2024

Great for Working in Groups

My experience with Dropbox Business was great. We used it at work to easily share photos, videos, and files within our group & organize them by project.

Pros

It is an easy way to share photos & files with others.

Cons

There’s nothing about Dropbox Business that I didn’t like.

Brendan
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
3

5.0
Reviewed on 20/01/2025

Dropbox Business Review

Our overall experience with Dropbox has been superb. We definitely got the return for investing in the platform and we got that back in a short period of time. The collaboration between the team has been seamless since we all work remotely, we can easily manage our files and documents, we can manage our storage without too many problems and we can now deliver to our clients in time and efficiently. The pricing is fair and it's easy to use as compared to other platforms in the same space and has been an industry leader in this space for years as well.

Pros

Dropbox has made my life and my team's life a lot easier when it comes to managing and sharing files within the team. Having a central repository where we can share and interact with the different files we use as a team has been really smooth for our business processes. As a Sales team that is working remotely, Dropbox solved a problem that we never thought we would have, until we all started working remotely because of covid and the lockdowns. The cloud storage offering from Dropbox has been critical in ensuring our efficiency as a team, and having the ability to operate on different operating systems was a plus to the team. It has definitely made collaboration smoother, you have multiple ways of sharing files and documents, and the fact that it integrates with other major platforms that you might already be using as an organization is a relief. One feature we love as a team as well is the seamless sync option from different devices, which makes collaboration a lot easier as everything we do is updated in real-time and syncs across all devices.

Cons

The major issue for us was that sometimes it takes longer to load large files and if you are on a deadline, it can mess with you. In most cases, it takes way longer to load larger files than it should normally do. That is my main challenge with Dropbox at the moment

Carlos
  • Industry: Telecommunications
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 25/11/2024

Dropbox keeps you from ever saying "Hold on while I go to the office to access that data"

I keep my multiple companies streamlined by keeping all data in the cloud and only backing up locally on my main computer

Pros

I have been using Dropbox from its inception. Being able to access all of my data from anywhere, any time save me a lot of time

Cons

Initially it wasnt available for mobile devices, but now practically every device is available to use with Dropbox

Alternatives Considered

Box

Reasons for Switching to Dropbox Business

At the time, Dropbox had more compatibility across multiple ecosystems and platforms
Davide
  • Industry: Legal Services
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
0

5.0
Reviewed on 29/10/2024

The main player in its field

A solid and very well-known and estabilished file sharing service, with thousands of 3rd party integrations and solid features to store and sync your files and share or collaborate as needed. A first-class player in the field, and for good reasons.

Pros

Huge space available, with a nice UI to manage your files in an intuitive way, and a desktop and mobile app to access, sync and backup you stuff.

Cons

It is quite pricey for personal use, although it gets a bit better with annual contracts and business tier (but you have to have at least three users and pay for each one).

James
  • Industry: Human Resources
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 12/11/2024

Review of dropbox buinsess

My overall experience with dropbox business has been great. The fact that I am still with them is a tell tale sign that the product offers everything I need at a reasonable price.

Pros

Dropbox business enables easy sharing and synchronization of files across many devices which is great; it also integrates with popular tools like Microsoft Office 365 and Zoom amongst others.

I'm not a techy person but the security measures are supposedly top notch.
They use advanced encryption which is essential these days.

In case of device loss or theft, you can remotely delete Dropbox data from anywhere.

They offer flexible storage plans based on your specific ussage.

You can access all files without taking up local storage space, as files are stored in the cloud until needed

24/7 Support!

Cons

Some of their competitors may offer a cheaper product but in my humble opinion, you get what you pay for!

Tommaso
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
2

5.0
Reviewed on 1/10/2024

The inventor of cloud service is still the best but has not evolved that much

Just the best file cloud service around. It could be more (mail missing, paper not really a solution, passwords not always working with many browsers)

Pros

The best for bandwidth management. A robust cloud mirror management.
An effective filetransfer solution.

Cons

Sometimes not the best integration with MacOs finder (icons and mouse menu disappearing). Still the cache management could improve (especially when you're freeing up space). Not the all the add-one were really needed or are well working. For a cloud service that aims to become a digital workplace, I miss an integrated mail service (like gmail or zoom mail)

Alternatives Considered

OneDrive and iCloud

Reasons for Choosing Dropbox Business

Dropbox is a superior bandwidth manager. It also performs better with multiple users avoiding file conflicts.

Switched From

Google Drive

Reasons for Switching to Dropbox Business

Superior bandwidth manager and integration for local folders mirroring in a multiple users environment
Alfiya
  • Industry: Computer & Network Security
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

4.0
Reviewed on 17/08/2024

Dropbox Business - a users approach on a daily basis

I use it on a daily basis for file collaboration with my team. Any group information is easily shared across, the data is updated in real time. It has a facility to track the file usage by different users and yes has a high security mechanism. It only allows authorised users to enter in. I also use it for progress tracking of my sprint tasks

Pros

I like its efficiency in storage management. Its go to approach. It’s fast tracking system. The retrieval is also faster and the storage. The file sync is in realtime which makes a highlight. Recommend highly

Cons

Pricing is high slightly, the initial investment in terms of teaching users is bit more. The maintenance required professional training. So overall I can say it is slightly costly

Mahamudul
  • Industry: Research
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5.0
Reviewed on 1/08/2024

For the project director, managing research projects is incredibly convenient and secure with...

In addition, it makes version control possible, which makes it possible to monitor modifications and access previous iterations of documents. This is a crucial feature for managing research-derived data.

Pros

In addition to facilitating simple access, Dropbox Business offers ample cloud storage to manage all of the project's research data and documents. To promote teamwork, the tool enables real-time file editing and collaboration with shared folders. Via file encryption and two-factor authentication, the platform offers the highest level of security for confidential research data. To further improve productivity, Dropbox Business integrates with various platforms and tools.

Cons

Limited functionality when offline, which may present a challenge in places with spotty internet service.
Even with lots of storage, there might be restrictions depending on the subscription plan, which could mean making extra purchases.

Brent
  • Industry: Education Management
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
3
Ease of Use
5
Customer Support
4

4.0
Reviewed on 10/12/2024

OG File Share

Lovely and the mobile version was decent. We mainly moved due to Google including drive in its suite.

Pros

Dropbox business was sleek and streamlined. It was extremely easy to organize files and to share them with individuals.

Cons

Since this was early to the market and set the standard, I feel as though innovation and new features just didn't happen enough.

Sarah
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
4

4.0
Reviewed on 12/03/2025

Good Value for the Cost

Overall, I had already researched alternatives and Dropbox Business has competitive pricing for the services offered. I'm not sure if you already have this b/c I haven't checked, but having a desktop app is a huge perk I've seen with box.com for other work.

Pros

Storage options are generous, folder and subfolder creation is good and user friendly.

Cons

Having to pay for more than one user login and not being able to easily sync to other cloud-based providers (which makes sense b/c then we might stop paying, but we wouldn't b/c we only need some of the files moved elsewhere).

Skyler
Skyler
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
2
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 1/11/2024

Great for larger businesses

While Dropbox Business offers A LOT of space, I didn't need that much space personally. I enjoyed the product and can see how it would make sense for larger businesses but I ended up switching to Google Drive since Google Drive is Free and DocHub for signing and contracts. I pay much less and can still house all the files I need.

Pros

With 3TB of storage, Dropbox Business offered me a TON of space to store family photos, documents, and other products. I also loved the search function so I could easily find things. It was also incredibly easy to invite collaborators and I utilized the signature feature more than once to sign documents.

Cons

While it offered a lot of space, I think the pricing was a bit much. I ended up switching to Google Drive for storage and DocHub for signature purposes instead to save on costs.

Jean
  • Industry: Medical Practice
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 17/02/2025

Excellent system to store files.

Highly recommend this to anyone needing to share files and collaborate amongst various team members across the US or different cities. Ease of use and accessibility were always top notch.

Pros

This made it very easy to collaborate between home, office, and a variety of different colleagues. We used Dropbox to house all of our working files for creative work. It doubled as a server to store and archive all of our social media marketing, creative files, and marketing needs. It made team cross collaboration very smooth and easy when people were working in different areas of the city.

Cons

There were a few times, when the files that were syncing with my computer where the folder sync wasn't working properly. There were also a few instances where, if I had too many sub folders, it wasn't syncing with the server.

Joel
  • Industry: Religious Institutions
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
2
Features
5
Ease of Use
5
Customer Support
0

3.0
Reviewed on 3/11/2024

Reliable and safe way to store files

It was pretty reliable and good to have files accessible from multiple devices.

Pros

I liked the sync-ability of Dropbox business and the ability to see a documents history and revert to an old version if needed.

Cons

I disliked the cost of having this service.

Matthew
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

4.0
Reviewed on 17/08/2024

Reliable and Scalable Cloud Storage Solution for Teams

My overall experience with Dropbox Business has been positive. It’s a dependable solution for secure file storage and collaboration. The platform has enhanced team productivity by ensuring everyone has access to the latest files regardless of location. Dropbox’s integration capabilities with other tools in our tech stack further streamline our workflows.

Pros

The most appealing aspects of Dropbox Business for me were its dependable file synchronization across devices and its smooth collaboration tools. Even with huge teams, managing and sharing files is made simple by the user-friendly interface. The admin controls and granular permissions are great for protecting data security without sacrificing flexibility. By storing rarely used files in the cloud and making them still available from the desktop, the Smart Sync feature helps optimize storage usage.

Cons

When working with very large files, Dropbox Business occasionally experiences synchronization delays, which is what I liked least about it. Furthermore, the cost may be a little higher than with other cloud storage options, particularly for smaller teams or companies.

Shashanka
  • Industry: Health, Wellness & Fitness
  • Company size: 10,000+ Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
4

5.0
Reviewed on 24/05/2024

Dropbox Business users review

With Dropbox Business, teams can easily access files from anywhere and on any device, making it easy to work remotely or collaborate with team members who are in different locations.

Pros

Overall, Dropbox Business is a popular choice for teams and businesses looking for a reliable and user-friendly cloud storage solution.

Cons

There have also been issues with syncing and data loss, which can be frustrating for some users. Additionally, there have been reports of slow performance and limited scalability.

Arka
  • Industry: Biotechnology
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
0

5.0
Reviewed on 4/03/2025

Dropbox - looking past sync issues

Overall, I think Dropbox is a great platform to use for document sharing and storage and an excellent competitor to Google Drive and similar products.

Pros

It is so easy to share links to files instead of emailing attachments and versions back and forth constantly.

Cons

I think it's challenging for more senior staff to understand the sync functionality, leading to conflicting copies of documents en masse.

Jeb
Jeb
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 4/03/2024

Dropbox is Essential to our Business

Overall we like Dropbox a LOT and use it every day. If I had the option I'd go back in time and have started using it earlier.

Pros

Dropbox for business is one of the most essential business services we use. To be honest we used the free version for many years, then upgraded several times until we got to where we are now. We are willing to pay for the cloud storage because it secures our data off site and allows us to access it out of the office. That doesn't seem like a big deal today but it wasn't always as easy as it is now.
We basically use it as a file cabinet and keep about half our active files in it and use it as an archive for all our old files. It's accessed every single day and at this point we couldn't live without it.
I highly recommend Dropbox for Businesses.

Cons

One of the main cons is that we are not able to have multiple people working on the same document at the same time like Google Drive. So we have pivoted and keep more of our PDF's and non living files in Dropbox.

Allie
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 21/11/2024

WILL BE USING IN FUTURE!!!

My overall experience with dropbox is very good. I use it everyday with storing work files and accessing documents when I am not in the office. All of our sales reps. use dropbox and are highly satisfied as well. Over all I have 14 devices connected.

Pros

You can easily access all of your work files from your phone. Everything is nicely organized and easy to find. The amount of storage allowed.

Cons

I don't have any cons that come to mind.

Emma
  • Industry: Publishing
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
0

4.0
Reviewed on 8/08/2024

Easy to use, but not quite as good as it's competition

I think Dropbox does as advertised. It's slightly more expensive than it's competition and a bit more glitch, but it's easy to use.

Pros

It's very easy to use, with clear instructions and commands

Cons

It can glitch on occasion, making it difficult to download with a simple gesture, like it should.

Alternatives Considered

Google Drive

Reasons for Switching to Dropbox Business

I use both products, depending on who I'm collaborating with, and what they prefer. I don't necessarily prefer Dropbox, but it has good features and is easy to use
Carleton
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 23/11/2024

The Best Choice for Teams

When our project got larger than the initial scope, the Dropbox Business account was the only reasonable choice, relative to the high value per dollar it brings for its mostly-seamless cloud storage.

Pros

It's the industry-standard for team-accessible document sharing.

Cons

Syncing can be problematic, if I can't get reliable internet to my MacBooks.

Alexis
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 27/02/2025

Our electronic filing system

Overall, this has been a good system for us, easily organized and accessible for all of our employees

Pros

Dropbox has been one of main digital file storing systems and how we have been able to save documents for others to have access to from other locations. You can also restore recent actions/documents.

Cons

Sometimes there can be a delay in updating, and also an accidental drag and drop or delete can be detrimental

Sagar
  • Industry: Pharmaceuticals
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
5
Ease of Use
5
Customer Support
4

5.0
Reviewed on 13/12/2024

Dropbox Business. An incredible and very secure solution for document management.

Overall, Dropbox Business is a cloud-based solution making it easy to access from anywhere anytime. It provides very high security for my documents.

Pros

What i like best about Dropbox Business is ease of use and how it makes it extremely easy to manage large documents. Implementing Dropbox Business is very easy and straightforward.

Cons

Dropbox Business is a bit expensive compared to other similar platforms.

Antoine
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 2/12/2024

Perfect storage solution for sharing files with partners & suppliers

It is reliable, fast and seamlessly integrated to my Mac operating system which makes file storing and sharing very easy. Collaboration with my suppliers and partners is painless.

Pros

Seamless storing, sharing and archiving of files and data. It integrates with my OS which makes it a LOT easier to manage.

Cons

There is nothing to hate here, been using it for 10 years with no complaints.

Alternatives Considered

Box

Reasons for Switching to Dropbox Business

Box seemed slower on my OS, and necessarily complicated
Verified Reviewer
  • Industry: Furniture
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5.0
Reviewed on 11/11/2024

Only one downside for a social media marketer, 10/10 aside

Aside from not being able to download video files to my phone, everything works fast and great

Pros

We have tons of storage so the ability to find a lot of things quickly

Cons

I can't download video files to my phone most of the time even if they're smaller than 50MB. It's quite frustrating for social media marketing

Lisa
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5.0
Reviewed on 7/10/2024

Good cloud storage solution

I really like using Dropbox Business. My files are always available no matter what device I am using. They are easy to find and organize too. I use this mostly internally but occasionally I will need to send a file to a customer and I like that they have no problem opening the link.

Pros

My favorite thing about Dropbox business is that it stays up to date no matter what device I am using. When I travel I use my iPad and cell phone and when I'm in the office I am on my laptop and no matter how I access this, the files are always up to date.

Cons

It seems like I am upgrading my storage all the time. I wish there was a larger option for a cheaper price. The price just seems to keep going up.

Kamakshi
  • Industry: Consumer Goods
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 16/12/2024

A Consummate and Outstanding Files Sharing and Storage Tool.

It is simple to search and find files faster with Dropbox Business.It is simple to organise and manage files effectively using Dropbox Business.

Pros

With Dropbox Business, I can easily share files with others seamlessly.Again, Dropbox Business enhances real-time files syncing and back up. It is simple to store files securely when using Dropbox Business.

Cons

It is slow to upload files of large size when using Dropbox Business.

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