--- description: Review of DrChrono Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: DrChrono | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Urgent Care EMR Software](/directory/119/urgent-care-software/software) > [DrChrono](/software/131146/drchronobillingservices) # DrChrono Canonical: https://www.softwareadvice.co.nz/software/131146/drchronobillingservices Page: 1 / 21\ Next: [Next page](https://www.softwareadvice.co.nz/software/131146/drchronobillingservices?page=2) > DrChrono is a cloud-based healthcare platform that combines electronic health records, practice management and medical billing into a unified system. It is designed for medical practices across various specialties such as family practice, pain management, orthopedic surgery, psychiatry, podiatry and urgent care. The platform includes customizable clinical notes with specialty-specific charting shortcuts. Integrated telehealth capabilities allow providers to schedule and conduct video visits within the system. The medical billing component features customizable profiles and dashboards, while practice management tools include online scheduling, self check-in options and a HIPAA-compliant patient portal. Electronic prior authorization automates submission and processing to streamline requests. It allows providers to access patient information and deliver care using iPhone, iPad, or M-Series Mac devices. The platform supports laboratory and imaging service integration and includes electronic prescription functionality for regular medications and controlled substances. > > Verdict: Rated **3.9/5** by 490 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.9/5** | 490 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 3.6/5 | Based on overall reviews | | Value for Money | 3.7/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: DrChrono - **Location**: Sunnyvale, US - **Founded**: 2009 ## Commercial Context - **Pricing model**: Other - **Pricing Details**: Pricing is custom and requires contacting the vendor. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Activity Dashboard - Alerts/Notifications - Analytics - Appointment Management - Appointment Scheduling - Assessment Management - Audit Trail - Before & After Pictures - Billing & Invoicing - Calendar Management - Charting - Claims Management - Claims Scrubbing - Client Management - Clinical Notes - Co-Pay & Deductible Tracking - Code & Charge Entry - Coding Assistance - Compliance Tracking ## Integrations (32 total) - 100Plus - Ambra - Birdeye - Box - ClearGage - Curogram - DeepScribe - Demandforce - Demandforce - Dock - Dock - FlexScanMD - Fortis - Fortis - Grow ... and 17 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Urgent Care EMR Software](https://www.softwareadvice.co.nz/directory/119/urgent-care-software/software) ## Related Categories - [Urgent Care EMR Software](https://www.softwareadvice.co.nz/directory/119/urgent-care-software/software) - [Prescription Writing Software](https://www.softwareadvice.co.nz/directory/3425/prescription-writing/software) - [Certified EHR Software](https://www.softwareadvice.co.nz/directory/350/onc-atcb-certified-emr-software/software) - [Medical Spa Software](https://www.softwareadvice.co.nz/directory/3851/spa/software) - [Electronic Medical Records Software](https://www.softwareadvice.co.nz/directory/8/electronic-medical-record-software/software) ## Alternatives 1. [Tebra](https://www.softwareadvice.co.nz/software/1329/kareo-billing) — 3.9/5 (1365 reviews) 2. [Fusion](https://www.softwareadvice.co.nz/software/395326/fusion-web-clinic) — 4.3/5 (708 reviews) 3. [athenaOne](https://www.softwareadvice.co.nz/software/1106/athenacollector-athenaclinicals) — 3.8/5 (910 reviews) 4. [RXNT](https://www.softwareadvice.co.nz/software/26627/rxnt-emr) — 4.3/5 (498 reviews) 5. [Carepatron](https://www.softwareadvice.co.nz/software/241061/care-patron) — 4.4/5 (858 reviews) ## Reviews ### "Nice all around software" — 4.0/5 > **Kristin** | *31 March 2026* | Medical Practice | Recommendation rating: 9.0/10 > > **Pros**: I love the patient management of Dr Chrono. It is fully integrated with everything needed to see a patient, chart the visit, and manage medications\! > > **Cons**: My biggest frustration is simple - I don't want the system automatically posting ERAs on me. I want to go through them individually and publish them. It is the most efficient way to manage denials. > > I have had a good experience overall with the onboarding and support from the team as we set up a practice. It has been a smooth transition. ----- ### "Customizable and includes scheduling and payments" — 5.0/5 > **Jeffrey** | *2 May 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Customizable and worked with my chiropractic business, from the get-go. It was free at first, and then transitioned to a paid model. > > **Cons**: It wasn't chiropractic specific. It wasn't a big deal, but it did mean it included a lot of things I didn't really need. > > I was really glad to find something customizable that worked well for my chiropractic clinic. It worked for me for many years until I decided to use a different program that was more specific to my field. ----- ### "Best EHR" — 5.0/5 > **Jaime** | *20 October 2019* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: DrChrono is by far the easiest EHR that I have ever used. I've worked in emergency medical, surgery, industrial, aesthetics and primary care. By far this EHR is the easiest to use and customize. > > **Cons**: Unable to set time in which the EHR is accessible by non provider staff. Would be great be able to set times in which I could set ancillary staff could use the EHR. Being that one could down load the app to the mobile device. Unable to set security settings that would prevent staff from accessing the EHR via their mobile device does patients personal information at risk. > > None ----- ### "Not recommeded" — 1.0/5 > **Charbel** | *30 January 2026* | Health, Wellness & Fitness | Recommendation rating: 0.0/10 > > We moved to DrChrono expecting an enterprise-level EHR. While reporting technically exists, it is not intuitive or user-friendly. Even when a patient is clearly on the schedule, reports often require extra, non-obvious steps to capture data correctly, making routine KPI tracking inefficient and error-prone. Billing took nearly a year of back-and-forth to stabilize, and even now the system frequently glitches. CPT codes, diagnoses, and entries may disappear, fail to save, or duplicate. What appears correct on the clinical side can show differently once sent to billing, creating real risk and added cleanup work. Patient statements are also a major weakness. They read like internal accounting ledgers rather than clear, patient-friendly statements, forcing staff to manually recreate statements each time a patient requests one. Support is generally polite, but resolution is slow and often reactive. In addition, practices should read the contract very carefully. Some terms are non-standard and unfavorable, such as continuing to pay for provider licenses even after an associate has left the clinic. Overall, this platform has required far more workarounds and staff time than expected. ----- ### "Cloudbase application" — 4.0/5 > **Adewale** | *12 February 2026* | Health, Wellness & Fitness | Recommendation rating: 8.0/10 > > **Pros**: DrChrono application has been very useful and creates great value for money. It is quite secured though its a cloudbase application. Since we commenced use, our team has efficiently managed our client base, repayment contracts, and reporting. > > **Cons**: DrChrono application demands a huge deal of wife data. Probably due to its cloud base or might be due to data volume of our teams see devided. > > Overall, drchrome application is user frindly and makes word very efficient. We have been using drchrome for a while and i can say that its multifunctional for the enterprise. ----- Page: 1 / 21\ Next: [Next page](https://www.softwareadvice.co.nz/software/131146/drchronobillingservices?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/131146/drchronobillingservices) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data