---
description: Review of monday AI Work Platform Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
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title: monday AI Work Platform | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

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# monday AI Work Platform

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> monday.com is the AI Work Platform where people and agents operate as one team - with shared cross-department context, enterprise-grade trust, and an easy-to-use interface built for adoption at scale.&#10;With monday.com, agents work alongside teams in the same boards, workflows, and goals they already use every day, creating a new kind of teamwork where people and agents move work forward together.&#10;&#10;Beyond agents, monday.com gives every team more ways to turn AI into real business impact. With monday vibe, teams can build custom work apps for their specific needs, and with monday sidekick, every user gets a personal AI assistant to help solve business challenges, move faster, and get more done.&#10;&#10;monday.com gives organizations the visibility, permissions, human oversight, and compliance standards they need to deploy AI with confidence. AI doesn’t operate in a black box - it operates within the same trusted guardrails teams already rely on.&#10;&#10;Because monday.com is already used across departments, agents can access the broader context of how work connects across marketing, sales, product, IT, HR, operations, and more. That means smarter decisions, faster execution, and fewer silos - all in one place.&#10;Today, over 250,000 customers and more than 60% of Fortune 500 companies trust monday.com with how they run their business.
> 
> Verdict: Rated **4.6/5** by 6121 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 6121 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.4/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: monday.com
- **Location**: Tel Aviv, US
- **Founded**: 2014

## Commercial Context

- **Starting Price**: €15.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: A free plan provides 30 credits at signup. One-time credit packs are available from €9 with no expiry. Subscription plans start at €15/month, with Executive and Partner tiers offering higher credit allowances. Annual subscriptions are available. Partner also includes beneficiary sub-accounts, shared credits and custom branding.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Dutch, English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Swedish, Turkish
- **Available Countries**: Argentina, Australia, Austria, Belgium, Brazil, Canada, Chile, China, Colombia, Costa Rica, Denmark, Dominican Republic, Ecuador, Finland, France, Germany, Greece, Hong Kong SAR China, India, Ireland and 22 more

## Features

- 360 Degree Feedback
- @mentions
- API
- Access Controls/Permissions
- Accounting
- Activity Dashboard
- Activity Planning
- Activity Tracking
- Address Book
- Advertising Management
- Agent Management
- Agile Methodologies
- Alerts/Notifications
- Annotations
- Applicant Tracking
- Application Management
- Approval Process Control
- Approval Workflow
- Archiving & Retention
- Artwork Management

## Integrations (37 total)

- Adobe Creative Cloud
- Asana
- Basecamp
- Bitbucket
- Box
- Dropbox
- GitHub
- GitLab
- Gmail
- Google Calendar
- Google Docs
- Google Drive
- Google Sheets
- Google Workspace
- HubSpot CRM

... and 22 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Construction Scheduling Software](https://www.softwareadvice.co.nz/directory/45/project-scheduling-software/software)

## Related Categories

- [Recruitment Software](https://www.softwareadvice.co.nz/directory/372/recruiting-software/software)
- [Other Construction Software](https://www.softwareadvice.co.nz/directory/4914/other-construction/software)
- [Database Software](https://www.softwareadvice.co.nz/directory/4512/database-management-systems/software)
- [Productivity Software](https://www.softwareadvice.co.nz/directory/4366/productivity/software)
- [Concrete Cost Estimating Software](https://www.softwareadvice.co.nz/directory/53/concrete-masonry-software/software)

## Alternatives

1. [Wrike](https://www.softwareadvice.co.nz/software/3777/wrike-pm) — 4.4/5 (3042 reviews)
2. [Smartsheet](https://www.softwareadvice.co.nz/software/157390/smartsheet) — 4.5/5 (3559 reviews)
3. [Jira](https://www.softwareadvice.co.nz/software/4315/jira) — 4.4/5 (15495 reviews)
4. [Asana](https://www.softwareadvice.co.nz/software/5576/asana) — 4.5/5 (13740 reviews)
5. [Clockify](https://www.softwareadvice.co.nz/software/355240/clockify) — 4.8/5 (9270 reviews)

## Reviews

### "New AI Updates are great and make the platform feel modern" — 5.0/5

> **Verified Reviewer** | *17 September 2026* | Marketing & Advertising | Recommendation rating: 9.0/10
> 
> **Pros**: Great use of AI integration. AI features have made previous features so much quicker to use. Easily saves me hours a week in planning
> 
> **Cons**: More AI features can make it more complicated for a beginner to learn, but is incredibility useful once you learn the mechanics

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### "A highly visual and customizable Work OS for tracking complex automation and development workflows" — 5.0/5

> **Guillermo** | *23 August 2026* | Computer Software | Recommendation rating: 9.0/10
> 
> **Pros**: Monday.com excels at providing a flexible environment that adapts to almost any workflow. The most outstanding aspects include:&#10;&#10;Ease of Use \&amp; Features: The user interface is incredibly intuitive, colorful, and visually appealing. You can set up a new workspace in minutes, and the rich feature set—including diverse views like Kanban, Gantt, and Dashboards—makes data visualization simple.&#10;&#10;Task Management: Assigning owners, setting deadlines, and tracking granular tasks is seamless. The custom columns allow for highly specific data entry tailored to precise project needs.&#10;&#10;Process Management: It truly shines when handling multi-stage processes. The native automation recipes eliminate repetitive manual updates, automatically moving items across boards as their statuses change or notifying team members when a specific phase is complete.
> 
> **Cons**: While it is a powerful platform, there are a few drawbacks depending on the scale of your operations:&#10;&#10;Bugs and Issues: While generally stable, boards with a massive amount of data, complex dependencies, or heavy automation rules can occasionally experience minor UI lag or slow load times.&#10;&#10;Customer Support: For basic queries, the knowledge base is great. However, getting rapid, specialized phone or direct support for complex API integrations or advanced billing questions can sometimes take longer than expected.&#10;&#10;Pricing Structure Constraints: The per-seat pricing model requires you to buy licenses in specific increments (e.g., blocks of 5). This can be a bit frustrating for smaller teams if you only need to add one extra user.
> 
> In my daily operations, Monday.com has become the central hub for managing test automation projects, bug tracking, and AI and WhatsApp bot deployment pipelines. It allows the team to map out the entire lifecycle of a script or flow, from the initial QA requirements gathering to the final integration phase. Being able to quickly glance at a board and instantly know if a specific test case passed or if a bot flow is pending review provides incredible clarity. It easily handles the structured processes required for technical QA work while remaining flexible enough for quick agile adjustments.

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### "Work More Efficiently With Monday.com\!" — 5.0/5

> **Fathema** | *24 August 2026* | Marketing & Advertising | Recommendation rating: 9.0/10
> 
> **Pros**: Very organized, easy to use, and with the new AI features it can help minimize the time it takes to do certain tasks.
> 
> **Cons**: It would be even more useful for the platform to show ways we can integrate it into our workflow more.
> 
> My overall experience has been good\! I really appreciate how easy everything is to navigate \&amp; track my many tasks/projects.

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### "Mondays are the worst" — 2.0/5

> **Verified Reviewer** | *25 July 2026* | Marketing & Advertising | Recommendation rating: 1.0/10
> 
> **Pros**: Honestly, not much. I suppose when I was on the Enterprise plan, we did have a decent CSM in the Customer Support team, but overall my experience was incredibly poor.
> 
> **Cons**: Let me just say this: for how flexible most project management software is, it blows my mind how incredibly difficult it is to manage tasks and processes within monday.com. The complete lack of features such as having automated tasks out of the box is insane. Plus, it seems like they are always having major outages. It wouldn't surprise me if they had a major outage once a week that left monday.com completely unusable for a good portion of the work day.
> 
> Overall, very negative. I think that monday.com is a platform that is behind the times, and showing that they recently cut over 20% of their staff shows that they are potentially seeing a decent amount of competitive pressure.

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### "Great time saver" — 5.0/5

> **Philip** | *20 September 2026* | Marketing & Advertising | Recommendation rating: 9.0/10
> 
> **Pros**: The ability to enhance your automations and process using LLMs.&#10;You can also have it setting tasks based on certain criteria which is great
> 
> **Cons**: Nothing it was all very easy to use. Like most AI you need to understand how to talk to it but once you have that its very easy to ise
> 
> Positive it allows for one clikc actions which then launches an entire workflow and completes it in a very short space of time

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/131008/monday-com)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.softwareadvice.de/software/131008/monday-com> |
| en | <https://www.softwareadvice.com/marketing/monday-com-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/131008/monday-com> |
| en-GB | <https://www.softwareadvice.co.uk/software/131008/monday-com> |
| en-IE | <https://www.softwareadvice.ie/software/131008/monday-com> |
| en-NZ | <https://www.softwareadvice.co.nz/software/131008/monday-com> |
| fr | <https://www.softwareadvice.fr/software/131008/monday-com> |

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