About Creately

Creately is a work management platform that runs on a smart visual canvas. Teams use it to brainstorm, plan, manage projects, and capture knowledge in a single space. It connects and centralizes work items from multiple apps, docs, and people in a central location. This makes it easier for teams to ideate, map out processes, add in-depth details, and build the systems to execute the processes right inside Creately. Creately combines visual collaboration and diagramming, workflow & project management, wiki and note taking together to provide a no-code environment where users can build and model their own operating system for work. Creately is trusted by over 8 million users and is used by leading organizations including Netflix, Amazon, NASA, Disney, and PayPal. Creately offers multiple features to simplify work management throughout the organization and improve cross-functional team collaboration. It’s a cloud-based application, therefore all your files can be accessed from anywhere, from any device. Creately provides a simple interface with incredible flexibility and power for teams to get things done on a singular canvas. Its built-in task management tools, databases, and code-free workflow designing capabilities helps bring people, ideas, data, and work together in a central place, making it easier for teams to brainstorm, plan, manage projects, and capture knowledge more seamlessly than ever.
Creately Software - Creately flowchart
Creately Software - Creately diagram
Creately Software - Creately org chart
Creately Software - Creately templates
Creately Software - Creately strategy and process templates
Creately Software - 6
Creately video
Creately Software - Creately flowchart - thumbnail
Creately Software - Creately diagram - thumbnail
Creately Software - Creately org chart - thumbnail
Creately Software - Creately templates - thumbnail
Creately Software - Creately strategy and process templates - thumbnail

Creately pricing

Creately has a free version and offers a free trial. Creately paid version starts at US$8.00/month.

Starting Price:
US$8.00/month
Free Version:
Yes
Free trial:
Yes

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Creately Reviews

Overall rating

4.4
Write a Review!

Feature rating

Value for Money
4.3
Functionality
4.3
Ease of Use
4.4
Customer Support
4.2
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All Creately Reviews

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215 reviews
Nimanthi
Nimanthi
  • Industry: Computer & Network Security
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

5.0
Reviewed on 26/04/2019

an instinctive and simple to utilize Visual Collaboration stage

Key highlights of Creately Simple to Use Interactive Interface Constant Collaboration for Team Work Expertly Designed Templates to Get Started Fast Broad Shape Set Grouped into Libraries Fare Diagrams as PDF, JPG or PNG Work area Application for Offline Drawing Coordinated Google Image and Icon Finder Search Code Generation to Embed Diagrams to Websites Takes a shot at Windows, Linux and Mac OS Network Browser to Quickly Find Diagrams Capacity to Import Images Single Sign-On Drag and Drop Interface

Pros

Creately is an instinctive and simple to utilize Visual Collaboration stage that is utilized by dispersed groups far and wide to convey all the more successfully. Creately's special and incredible relevant interface is anything but difficult to utilize and it works with the full capacities of a Desktop application. Creately is open anyplace, draw and configuration directly in your program. No downloads or chaotic security setups required. It is a totally intelligent online programming worked for cooperation. You would now be able to welcome your group, customers, and clients to safely survey, remark and update business, specialized and logical outlines. The plastic, hues and actually simple to utilize. Basic, straight forward to utilize and not costly Simple diagram creation. Simple to look work for articles. Simple print It is effectively imparted to numerous clients to have a living archive for cooperation.

Cons

I can't think whether anything I didn't care for. Now and then it's extremely hard to import an SVG record Maybe a few highlights to upgrade the look and feel of the outlines. Ongoing joint effort highlights appear to hinder the application a bit The charting interface is structured in light of straightforwardness and accommodation. Shapes are assembled into libraries and just the vital libraries are stacked so the interface won't get jumbled with shapes. With ongoing joint effort, numerous clients can deal with together on a similar outline. Everybody can see the changed made by others immediately, making it simple to respond and decide.
Our inventive highlights incorporate relevant apparatus bars and 1-click make an interface. In 1 single tick, you can make the following item and the vital connectors too

Shae
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 13/11/2024

Great Tool for Collaborative Diagramming and Planning

Creately has been effective for collaborative projects, especially for visualizing workflows and mind maps. It’s straightforward, integrates well with other tools, and speeds up the planning process.

Pros

Creately’s interface is very intuitive, making it easy to create diagrams quickly. The templates and real-time collaboration features are also strong points, particularly useful for teamwork.

Cons

Some advanced features require a paid plan, which could limit users on a budget. Occasionally, minor bugs affect user experience.

Verified Reviewer
  • Industry: Education Management
  • Company size: 10,000+ Employees
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
3
Features
5
Ease of Use
5
Customer Support
3

3.0
Reviewed on 13/11/2024

Review for Creately

I don't remember having any complaints, so it must have been fine.

Pros

I don't even remember what this app does. Consider reminding reviewers in the email.

Cons

No clue. Wasn't memorable, obviously. aSorry.

Roshan
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Weekly for Free Trial
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 19/11/2024

Best app for visualisation of diagrams and illustrations

Pros

It is a best platform to create diagrams flowcharts.

Cons

potential interface clunkiness, difficulty with precise alignment and scaling, limited customization options

Alicia
  • Industry: Writing & Editing
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 11/11/2024

A college must have

My experiences have been nothing but positive. I have received an A on all of my assignments used by these templates.

Pros

I love the many charts and visuals. This has helped me so much to download maps for my college assignments. It's so easy to download and use the possibilities are endless to make your assignments stand out from others.

Cons

I love everything there is no need for change.

Mustafa
  • Industry: Animation
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 5/08/2024

Best website

it is very good I use it for everything yaya

Pros

It is very good I recommend it to all the people

Cons

it is very good I have nothing to say about it cause its so good

Response from Cinergix

Hi Mustafa,

Thank you for your review. We are glad you are enjoying Creately.

Replied 12/08/2024
Jennifer
  • Industry: Nonprofit Organisation Management
  • Company size: 201–500 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5.0
Reviewed on 7/11/2024

Great tool to create an organigram

It took me some time to find out how things work on Creately with my 49 years :-), but once you get a feel for it, it is a great tool to create structure in your company using these tools. Our company used it mainly to create the organigram of our company and I would recommend it to other people.

Pros

It is possible to make huge company organigrams with Creately and easy to download afterwards.
And if you have questions, it is easy to reach out to Creately personell.

Cons

It was frustrating for me in the beginning, because it took me some time until I figured out how Creately works.

Mariana
  • Industry: Hospital & Health Care
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 6/08/2024

Amazing app :)

It has been amazing, have been using it since highschool it has been my best friend even now in college

Pros

I love the way that it is such an easy tool tu use, it is comfortable and practical

Cons

The price of the subscription, I would love a student discount :)

Response from Cinergix

Hi Mariana,

Thank you, appreciate your feedback. You can submit a request to receive the student discount through here: https://creately.com/product/education/

Replied 12/08/2024
Aaron
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 15/11/2024

My experience

I created some of the most good looking presentations of my life, It granted me an ovation from my classmates, all thanks to creatively. That is how I would describe creatively, it helps you get better.

Pros

There's no limit to your imagination. If you can visualize it in your head, it can be done.

Cons

Everything is very well design, I would just say that most of the great features are only available if you pay.

Vanessa
  • Industry: Accounting
  • Company size: 201–500 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
3
Features
3
Ease of Use
5
Customer Support
3

5.0
Reviewed on 15/11/2024

recommend giving it a try

nice to have something easy to use to keep projects moving

Pros

easy to use and features streamline workflows, boosting productivity and enhancing team creativity. can get things done without bugging the design team

Cons

slightly limited as far as templates go but still helpful

Verified Reviewer
  • Industry: Mining & Metals
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4.0
Reviewed on 20/10/2021

A must have tool for planning

It enables us to design processes and connect different types of activities together.

Pros

1. Many templates that can be combined
2. Combines videoconferencing with visual workspace collaboration

Cons

1. Trial workspaces are public - a team cannot put real work in a public document, so the testing process has to include non-critical info.

Marco
  • Industry: Mental Health Care
  • Company size: Self Employed
  • Used Weekly for Free Trial
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

5.0
Reviewed on 12/11/2024

My experience with creately-MarcoGelobter

Great experience
, I would recommend it to others!

Pros

It’s highly convenient, you are able to do a large variety of things with many options in which to do them.

Cons

Currently no cons come to mind, I was able to use creately effective. I had no issues using it.

Ashraf
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 2–10 Employees
  • Used Weekly for Free Trial
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
4

4.0
Reviewed on 16/11/2024

Great for project team

Used for self assessment and work. It was easy to use and had all the features I needed.

Pros

Ease of use
Interface is great
Multiple features that help doing work better

Cons

Nothing. It was easy to use. Maybe option to integrate with other SW.

Harsh
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 6/11/2024

Great use cases

I was here to create basic charts but after that I loved system and started using it.

Pros

Easy user interface to navigate through different steps.

Cons

Nothing particularly but I think rates should be readjusted.

Kirankumar
  • Industry: Education Management
  • Company size: 201–500 Employees
  • Used Monthly for Free Trial
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 27/11/2024

Wonderful tool

Pros

It is incredibly user-friendly, making it simple to create and share diagrams. The real-time collaboration feature is a game-changer for team productivity.

Cons

Nothing, everything looks fine, need to be little more reachable

Chijioke
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Monthly for Free Trial
  • Review Source
Value for Money
3
Features
4
Ease of Use
4
Customer Support
3

4.0
Reviewed on 7/11/2024

Good product

I am satisfied with Creatly. Nothing negative to report for now. I have used it for few projects, and I am fine with it

Pros

I like that I am able to create DFD’s, UML diagrams, and other tools to create threat models.

Cons

Nothing for now. I have used it for few projects, and I am fine with it.

Alix
  • Industry: Education Management
  • Company size: 1,001–5,000 Employees
  • Used Monthly for Free Trial
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 6/11/2024

A tool of great help

I used Creately for university jobs like maps and it is a great tool, it allows me to do even causal maps easily

Pros

I like it the most that it was really easy to use

Cons

It is an useful tool in general, maybe to add some templater for free that are in the premium plan but it it worth it to get the premium one

Vishnu Vardhan
  • Industry: Education Management
  • Company size: 201–500 Employees
  • Used Monthly for Free Trial
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
3

4.0
Reviewed on 11/11/2024

My view of the application

I like to use the application when I feel I need to sort the thoughts out

Pros

I like the interface and how easy it is understand the flow

Cons

Though the interface is good I didn't like the limited options of diagrams

jay
  • Industry: Retail
  • Company size: 51–200 Employees
  • Used Monthly for Free Trial
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 13/11/2024

good experience

We were very satisfied with Creately - very helpful and complete

Pros

The flexibility of the software and it was very easy to use

Cons

nothing, Creately satisfied our need - no issues.

marco
marco
  • Company size: 10,000+ Employees
  • Review Source
Value for Money
0
Features
0
Ease of Use
0
Customer Support
0

1.0
Reviewed on 8/01/2015

Save your money for a better app

Creately is a fairly intuitive and easy to use app. And it is quite inexpensive compared to the competition

Unfortunately, it is by no means presentation quality at all. Professionally, it would be suicide to present anything that comes out of this app. I purchased Creately for flowcharting and wireframing. I can use it for neither for the following reasons.

1. no rulers or guides.
2. the type is not center justified correctly on any shape you try to use.
3. The center of the parallelograms are off center. So when you try to align a vertical column of shapes the parallelograms make your chart step to the side.
4. Scaling. If you try to scale the stop/start shape. It distorts....and not just a little bit.
5. The 1-click create other objects command only allows you to create two different objects. The problem with this is that if you are using a specific color style or font, you have to format the shapes that weren't included in the command.
6. there is no (no fill) option for any of the shapes. So if you try to use the swimlanes you can't see the grid.
7. The connecting lines will put up a fight. Especially when you don't want them to.
8. If you need to use this work for a presentation, you will need to import the file into illustrator and then fix everything to the extent that it is just faster and easier to do it all in illustrator.

Response from Cinergix

Hi Marco,
Thanks for using Creately and taking the time to leave a review. Although we agree with some of your points some are bit off the mark. I'll try to address them one by one.
1. Agree. Will talk with dev team about adding a ruler.
2. Disagree. As soon as you type the text is center justified.
3. Agree. Will ask the dev team to fix this.
4. Disagree. The start/end scale seems to scaling as required.
5. Disagree. 1-click create adjust according to the context/diagram type. For example when drawing a flowchart by default you can create a process, decision or a start/end.
6. Disagree.There is a fill option in the toolbar. To see the grid when using a swimlane, select the swimlane, click "Fill" and check the "No Fill" option under colors.
7. Agree. The connecting lines adjust according to the diagram. Its done to speed up diagramming and most of our users appreciate it. But in a large complex diagram it can be a hinderance.

Most of this probably happened because we did a poor job of educating our users. And we'll definitely work on improving our help section. If you feel what we've mentioned is wrong or not sure about anything above please drop a mail to [email protected] and probably we can convince you with a live demo or work together to resolve your issues.

Thanks again for using Creately and hope to see you coming back soon.

Sincerely,
Creately team.

Replied 12/01/2015
Verified Reviewer
  • Industry: Computer Software
  • Company size: Self Employed
  • Used for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 21/03/2019

Highly recommended for businesses and individuals

Creately is highly recommended for businesses and individuals which create a large number of diagrams and flowcharts, since they can create these images quickly and without much effort, using the templates and other tools available.

Pros

Creately has more than 1000 templates, libraries and over 100,000 different examples which can be easily adapted by the user for their requirement. These examples can help the user visualize easily. The software can be used for creating flowcharts, UML and User interface mock ups in different patterns. One of the main advantage of Creately is the provision for collaboration, which allows the user to collaborate with up to twenty others online to create diagrams, flowcharts and other images together. This is helpful in collaborating with clients and colleagues any where in the world as required, saving time. The software can be used online or offline if required for creating different images.

Pros
- suitable for creating diagrams, flowcharts quickly
- more than 1000 different types of templates and 100,000 examples available, which can be reused to create images quickly, saving time
- collaboration feature, for working with customers and others world wide
- can be used offline and online.

Cons

Cons
- payment required, not suitable for those who require it occasionally

Verified Reviewer
  • Industry: Media Production
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
3
Features
3
Ease of Use
4
Customer Support
0

4.0
Reviewed on 30/12/2019

Online flowchart maker.

Create is a very good alternative for desktop flowchart and mind application. The only problem is with its workflow.
Workflow is really a strong feature and creating a flow chart is very easy.

Pros

Online diagram making is really good for several reasons and accessing through any device connected through the internet is one of them.
The signup process is really very easy with google login.
After creating a new flowchart it is very simple to create and with collaboration tool sharing is easy.
With an inbuild collaboration tool, any member can update so I don't need to open and update myself, it solves a lot repeating and time-consuming work for me.

Cons

Add document is under the folder and not available from the dashboard? I found this very unusual.
No private project so I don't invite too many users to see what is the performance.

Response from Cinergix

We're glad you cut down the repeating and time-consuming tasks using Creately. Add document button appears in any folder where you have the edit access. If you meant the "Recent" documents section we will consider adding a button there as well.

Replied 14/01/2020
Graciela
  • Industry: Consumer Services
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Features
3
Ease of Use
5
Customer Support
5

5.0
Reviewed on 23/07/2022

Creately a great tool for everyone

Pros

This software it's really easy to use and have differents technologies that you use in this software to understand in a easy way, this software it's amazing and useful.

Cons

I don't like the differents tools, I think it could be more and it can be really good for the differents users, because they want to have a great experience.

teran
  • Industry: Computer Software
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

5.0
Reviewed on 18/08/2022

The tool that I always use to create diagrams

I struggled to create design diagrams before I found creately. This is a very efficient software that saves my time a lot. I love this.

Pros

The main thing that I love creately is their templates. There are plenty of templates are available for different diagram types. I can store all of them to google drive and keep them updated with my clients. User interface is good and even a new user can create diagrams easily.

Cons

I lost my diagram while designing it sometimes back. I was using the free trial version and I lost my work and I had to redraw the whole thing.

Anthea
Anthea
  • Industry: Accounting
  • Company size: 51–200 Employees
  • Review Source
Value for Money
0
Features
0
Ease of Use
0
Customer Support
0

4.0
Reviewed on 28/07/2014

Great tool for site maps

I have been using Creately for 6 months, I've used it on three different projects and have been impressed by it in all instances. It is a great place to build a site map and encourage the team involved in the site to all contribute ideas and add comments to the various aspects of the site map. These site maps with their comments provide key info for the developers to work from when building the back end of the site. The site maps are also then used for meetings with copywriters, designers, marketing team to help clarify the look, feel and wording of the site.

Pros

Easy to use. Easy to share ideas or suggestions. Easy to build understandable diagrams for all members of project's team to use for their various responsibilities. The comments feature is one that I find the most helpful.

Cons

You cannot copy text from a comment to paste on a different document. Unfortunately comments can only be created or deleted not edited.

Mehdhi
Mehdhi
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
3

5.0
Reviewed on 9/08/2024

Ultimate diagramming tool

I have been using creately for over 9 years, its a simple product solves lots of my day to day problems, quick drawing of diagrams and collaborating with users.

Pros

Creately is a diagramming tool to get job done quickly packed with beautiful shapes and color and also provide lots of features like realtime collaboration, data modeling and integration with many tools.

Cons

Sometime app becomes bit sluggish normal works well after refreshing, on general usage it is very fast to draw.

Response from Cinergix

Thank you Mehdhi for sharing your long time Creately experience. We are happy to have such loyal users with us. We'll check your concerns about sluggishness. We always appreciate your feedback, which keeps us live. Thank you!

Replied 14/08/2024
Sadiq Ali
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5.0
Reviewed on 16/11/2024

Creately: A Robust Collaborative Platform with Opportunities for Technical Enhancements

My overall experience with Creately has been positive. It’s a highly effective tool for visualizing and organizing ideas, especially during the early stages of projects. I’ve used it extensively for systems engineering workflows and project planning in aerospace applications, like the Heron eVTOL and MQ-23 projects. The collaborative features and cloud integration make teamwork seamless, but there is room for improvement in handling complex technical diagrams and industry-specific functionalities. Overall, it’s a great platform that has significantly enhanced productivity and communication within my team.

Pros

What I liked most about Creately is its intuitive interface and collaborative capabilities. It makes creating flowcharts, system designs, and organizational diagrams seamless and efficient. The ability to share and work on diagrams in real time with my team has been a game-changer for projects like Heron eVTOL and MQ-23. It simplifies complex processes and allows for clear visualization of ideas, which is essential in aerospace engineering projects."

Cons

What I liked least about Creately is that its performance can sometimes lag when handling larger or more complex diagrams. Additionally, while it offers a good set of templates, certain aerospace-specific tools or integrations that would be helpful for engineering projects are missing. Expanding its features for technical and industry-specific applications could make it even more versatile.

Aarica
  • Industry: Education Management
  • Company size: 201–500 Employees
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 8/11/2024

Game changer for remote work

Creately has been an absolute game-changer for our group project The platform is incredibly user-friendly, which made it easy to get started without much training. We use it for everything from brainstorming sessions to project planning, and its intuitive design makes creating flowcharts, mind maps, and timelines a breeze. The remote collaboration feature is especially helpful — our team can work together in real time, no matter where we are, which has truly streamlined our workflow.
Creately's infinite canvas gives us plenty of space to organize our ideas, and the templates save so much time when we're setting up new projects. The integration with our other tools like Google Workspace has made it easy to keep everything connected and accessible for everyone on the team. It’s clear that Creately was built with collaboration in mind, and we’ve become more efficient and productive thanks to it. Highly recommend Creately to any team looking to simplify their workflow and stay connected remotely.

Pros

I liked the wide array of diagrams such as flowcharts, and organizational charts, mind maps and premade templates. It provided inspiration when I was stuck. I also enjoyed the real-time collaboration and the fact that it integrates with Google Workspace.

Cons

There were some features behind a paywall, which I understand.

Saket
  • Industry: Pharmaceuticals
  • Company size: 51–200 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
3

5.0
Reviewed on 19/11/2024

My Experience with Quick Output on Creately

It's been positive for sure. The biggest thing with such software is to have minimal friction in crunch scenarios, for which Creately works exceedingly well.

Pros

I loved the ability to quickly jump in and get a quick flowchart/product map/org tree made, no frills, no fuss. That comprises 70% of my use cases with only 30% of them involving more in depth work, for which it has held up so far. Speed of getting from login to a readymade basic flowchart is the reason I've stuck with this product so far.

Cons

It isn't integrable with onedrive, which is also used by my organisation. It's not a blocker by any means, but widespread compatibility and support is the biggest issue I face when using Creately.

Dharti
  • Industry: Education Management
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 10/11/2024

Academic purpose

It was amazing I used it for my academic purposes and it is excellent

Pros

Well it provides different types of visual graphs which helps a lot to understand

Cons

For me, everything was good but I think it should have better searching option and drag and drop feature as well

MONICA
  • Industry: Nonprofit Organisation Management
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
3

4.0
Reviewed on 14/11/2024

I LIKE CREATELY

I think this app is very useful for my job as a teacher. I have a little school and I enjoy using creately with my students

Pros

la possibilità di creare mappe senza modelli già preimpostati
la possibilità di salvare tutte le mappe

Cons

it isn't possible to search a work inside of a folder , writing in the search space

Rajendra
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4

4.0
Reviewed on 8/08/2024

product is good to use

Overall it's a good product to use unless some of bug fixing done

Pros

Wording generated through the AI is good

Cons

appearance structure on screen is some time irritating

Response from Cinergix

Thanks for taking the time to share your thoughts on our product! We're thrilled you're finding the AI-generated content useful. Sorry to hear the on-screen layout can be a bit frustrating at times - we'll definitely look into that. Overall, it sounds like you're enjoying the experience, which is great to hear. We're always working on squashing bugs, so hang in there! Your feedback really helps us make things better for everyone.

Replied 14/08/2024
Ferdynand
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
5

5.0
Reviewed on 8/11/2024

Effective Visual Collaboration Platform

Overall, my experience with Creately has been positive. It has streamlined our project planning and made visual collaboration much easier. I love how I can share diagrams with my team and get feedback quickly. However, I believe there’s still room for improvement, especially regarding advanced features and mobile usability.

Pros

I really liked the intuitive interface of Creately. It made it easy for me to jump right in and start creating diagrams without a steep learning curve. The real-time collaboration feature is fantastic; I could work with my team seamlessly, and we could see each other's changes instantly. The variety of templates available saved us a lot of time, and the infinite canvas allowed us to organize our ideas without feeling restricted.

Cons

On the downside, I found that the free plan has some limitations that can be frustrating, especially for larger teams. The mobile experience could also use some improvement; it’s not as user-friendly as the desktop version. Additionally, while I appreciate the features available, I sometimes wish there were more customization options for complex diagrams.

Brendon
  • Industry: Computer Hardware
  • Company size: 201–500 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 10/11/2024

Perfect experience

It was a tool that helped me in creating anything I wished to

Pros

It is a versatile tool that helped me a lot.

Cons

Advertisements that always popped up when I was using the tool where too much and disturbing

Verified Reviewer
  • Industry: Nonprofit Organisation Management
  • Company size: 2–10 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

5.0
Reviewed on 19/11/2024

Pretty good for flow charting

Not bad at all. Liked it generally speaking. Fun and easy to use.

Pros

Very easy onboarding and learning curve.

Cons

Not obvious to find any AI leveraged features.

  • Industry: Research
  • Company size: 10,000+ Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 14/11/2024

Amazing product for designing diagrams and graphs

It's actually amazing. There is a certain simplicity that makes the website really easy to use and understable.

Pros

Very easy to use interface. However more editing options would be amazing.

Cons

Downloads are limited. More options would be good.

Kristina
  • Industry: Consumer Goods
  • Company size: 11–50 Employees
  • Used Weekly for Free Trial
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 18/11/2024

Highly recommend

Good. I recommend others to use it. It is well put together.

Pros

Organized and professional. They really care for the needs of their customers.

Cons

Faster response time. More avenues of communication.

Krish
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Monthly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5.0
Reviewed on 1/02/2025

A Versatile and Easy-to-Use Diagramming Tool

https://creately.com/ has been a great tool for visualizing ideas and collaborating with teams. The interface is user-friendly, and the wide range of templates makes it easy to get started. Real-time collaboration and cloud access have been especially useful for remote work.

Pros

The vast template library saves time, and cloud accessibility ensures you can work from anywhere.
Also the The ER diagram tool is particularly helpful for database modeling, with automated layouts and smart connectors.

Cons

I think I must learn fast of some advanced features

Ashish
  • Industry: Financial Services
  • Company size: 11–50 Employees
  • Used Monthly for Free Trial
  • Review Source
Value for Money
3
Features
4
Ease of Use
5
Customer Support
4

5.0
Reviewed on 11/11/2024

A great product with room for improvement

Pros

Creately’s interface is intuitive, which makes creating diagrams and visual content easy even for beginners.

I love the numerous templates that creately provides which saves me a lot of time.
Another thing I love is the integration with different tools

Cons

Although a lot of templates are available only some customisation is available for each which I see as a major problem.
I also had small lag sometimes which might be due to my network as well

Alois
  • Industry: Education Management
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
4
Features
2
Ease of Use
2
Customer Support
0

1.0
Reviewed on 2/08/2024

Cancel plan is not possible

Pros

the design is nice looking and a lot of icons

Cons

it is impossible to cancel your plan after you added your payment details. deleting data or your payment method for security reason seems also not possible. account and settings is hidden in the app

Response from Cinergix

Dear Alois,

Thanks for your feedback. We apologize for the inconvenience. Cancelling your plan and managing account details is possible. Please visit our Support Portal for step-by-step guides: https://support.creately.com/en/article/how-do-i-cancel-my-subscription-137f76x/ and https://support.creately.com/en/article/how-do-i-delete-or-deactivate-my-creately-account-zxv4m3/. For additional assistance, contact our Support Team: https://support.creately.com/. We value your feedback and are committed to improving your experience.

Sincerely,
The Creately Team

Replied 8/08/2024
Grey
  • Industry: Computer Games
  • Company size: Self Employed
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4

5.0
Reviewed on 18/11/2024

Creately review

Overall I love using creately for flow charts and to organize my thoughts for personal projects.

Pros

Creately is very easy to use, but is able to do tons of stuff personally I really enjoy using it for planning video games and code using flow charts.

Cons

My only cons with Creately would be how the templates don't have color variants and things, for example if I create a flow chart it always has the same colors.

Adnantrey
  • Industry: Education Management
  • Company size: 10,000+ Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
3
Features
4
Ease of Use
4
Customer Support
4

3.0
Reviewed on 18/11/2024

The simple vision of a great customer

Great. I just got what i wanted and i think that's perfect.

Pros

All the options it has available. I like being able to create images

Cons

Almost nothing. Everything is very intuitive.

Luis Roberto
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Monthly for Free Trial
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5.0
Reviewed on 17/12/2024

diagram for school project

I used it for a project I was doing for college.

Pros

The ease of creating diagrams compared to other programs.

Cons

I was unable to use some functions I needed to create a higher quality diagram.

Vaibhav
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
4

5.0
Reviewed on 10/08/2024

Very Good and easy to use

Pros

Nice and good product, easy to use and simple and understandable ui

Cons

noting everyting is fine except frequent mails

Response from Cinergix

Hi Vaibhav,

We're glad you are enjoying Creately. If you mean the marketing emails, you can opt-out from them by unsubscribing. If it's something else please let us know at support center.

Thank you

Replied 20/08/2024
Alice
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4.0
Reviewed on 18/11/2024

Creately Review

Pros

The snap guides and grids make it easier and faster to get things done in a symmetrical manner.

Cons

Limited options for shapes on org charts.

Stacy
  • Industry: Insurance
  • Company size: 1,001–5,000 Employees
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
3
Features
4
Ease of Use
5
Customer Support
3

5.0
Reviewed on 5/11/2024

Creately (Thumbs Up)

Overall I have had a great experience and find it a helpful tool.

Pros

The many different template options were very helpful. I also found the tools easy to use.

Cons

I would like the ability to export information to different sources more than a few times with a free account.

  • Industry: Education Management
  • Company size: Self Employed
  • Used Monthly for Free Trial
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 12/11/2024

Intuitive interface with easy to use drawing tools!

Positive experience overall, I do like the software and the service.

Pros

The user interface is modern, easy to use and navigate.

Cons

Unable to export after one free export attempt.

Mohamed
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
3
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 10/11/2024

A client reviewe

Was very useful as i use it for my academic projects and studying

Pros

The easy for use and templates and the UI

Cons

The wotkspace was not saving the progress sometimes

Arun
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Monthly for Free Trial
  • Review Source
Value for Money
4
Features
3
Ease of Use
5
Customer Support
4

4.0
Reviewed on 17/11/2024

Arun's simple Creately review

Overall it's been a good experience me and I had recommended it to my friends as we were in need of such a platform to create diagrams for our recent mini project in college

Pros

The UI is simple tbh. I've tried many others but this one help me a lot

Cons

The free tier should have more features as currently is so limited yet it's good

Venkat
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Weekly for Free Trial
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 11/11/2024

Capterra Review

It's a Good Experience with the product usage.

Pros

Easy to use and very user friendly. UI is very simple to understand.

Cons

No fault as of now.

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