---
description: Review of Cro Software Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Cro Software | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Waste Management Software](/directory/4166/waste-management/software) > [Cro Software](/software/130885/cro-software)

# Cro Software

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> CRO is waste management software built for route-based waste and site service operators, including roll-off, portable restroom, septic, solid waste, and scrap businesses.&#10;&#10;Designed by people who understand waste operations firsthand, CRO brings dispatching, asset tracking, driver workflows, billing, and collections into one connected platform. It’s ideal for operators looking to replace disconnected systems and manual processes with better visibility and control across their business.&#10;&#10;Dispatchers can see where assets are located, identify how long they’ve been sitting, and quickly assign or reroute work using a live drag-and-drop dispatch board. Drivers receive job details in the field and can capture photos, signatures, and billable add-ons directly from the CRO mobile app.&#10;&#10;Once a job is complete, service details flow directly into billing, helping teams generate accurate invoices faster and capture every billable item added in the field. CRO also helps back-office teams stay on top of overdue accounts with an interactive collections dashboard that organizes past-due invoices by aging bucket and makes it easy to batch-send statements.&#10;&#10;By connecting the office and field in one system, CRO helps waste and site service businesses improve asset utilization, respond faster to changing schedules, reduce billing delays, and spend less time chasing down information.
> 
> Verdict: Rated **4.3/5** by 54 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 54 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.1/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: RapidWorks

## Commercial Context

- **Pricing Details**: Contact CRO Software for pricing information.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, United Kingdom, United States

## Features

- API
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Asset Tracking
- Barcode Recognition
- Barcode/Ticket Scanning
- Barcoding/RFID
- Billing & Invoicing
- Billing & Provisioning
- Calendar Management
- Check-in/Check-out
- Commercial Properties
- Compliance Management
- Container Management
- Customer Database
- Customer Management
- Customisable Reports

## Integrations (1 total)

- QuickBooks Online Advanced

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Waste Management Software](https://www.softwareadvice.co.nz/directory/4166/waste-management/software)

## Related Categories

- [Waste Management Software](https://www.softwareadvice.co.nz/directory/4166/waste-management/software)
- [Recycling Software](https://www.softwareadvice.co.nz/directory/4144/recycling/software)
- [GPS Tracking Software](https://www.softwareadvice.co.nz/directory/866/gps-tracking/software)
- [Transportation Dispatch Software](https://www.softwareadvice.co.nz/directory/1690/taxi-dispatch/software)
- [Asset Tracking Software](https://www.softwareadvice.co.nz/directory/1560/asset-tracking/software)

## Alternatives

1. [Curri](https://www.softwareadvice.co.nz/software/525328/Curri) — 4.8/5 (88 reviews)
2. [Elite EXTRA](https://www.softwareadvice.co.nz/software/88789/elite-extra) — 4.7/5 (388 reviews)
3. [OptimoRoute](https://www.softwareadvice.co.nz/software/78813/optimoroute) — 4.6/5 (267 reviews)
4. [Jobber](https://www.softwareadvice.co.nz/software/3660/jobber-lawncare) — 4.6/5 (1475 reviews)
5. [Spoke Dispatch](https://www.softwareadvice.co.nz/software/112170/Spoke) — 4.8/5 (105 reviews)

## Reviews

### "Cro has made our business much easier and faster to manage." — 5.0/5

> **JEFF** | *29 July 2018*
> 
> **Pros**: I love how easy it is to schedule and track jobs and the drivers love the app for its GPS, how the jobs are displayed and tracked, and the ease for putting in landfill weights.
> 
> **Cons**: A few minor wrinkles that are not even worth mentioning and I'm sure that once we have time to be properly trained that those wrinkles will disappear. We implemented the software during our busy season so that is why we have not had time for full training on CRO. With that being said CRO is very easy to learn and use even with basic training. Great job on developing this software\!

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### "CRO Software" — 4.0/5

> **Wendy** | *5 November 2020* | Environmental Services | Recommendation rating: 8.0/10
> 
> **Pros**: CRO Software has been great to work with.  Their people are great\!  They are always available to help out when needed.
> 
> **Cons**: There are a few things that this software cannot do that we need it to do.  We are hoping that we can get these features soon\!
> 
> Overall, we are happy with CRO Software.  There are a few kinks here and there that we have worked through or are still working through but they are really good to work with\!

-----

### "Hoping this can help us fix a few issues because we had been overall happy with product tell updates" — 3.0/5

> **Sam** | *12 November 2020* | Transportation/Trucking/Railroad | Recommendation rating: 7.0/10
> 
> **Pros**: The dispatching has been very helpful and seems to work very well.
> 
> **Cons**: Billing  has some thigs that need worked out when we started (negatives were a problem) we found a way to work around it hoping they would fix it. Cro put out new updates leaving several invoices in limbo we were lucky we still were keeping a paper book trail and also making us hand write on 30% of are invoices. We have been told it might be fixed today , tomorrow or in the next up date which none have happened.
> 
> We started started with Cro we were overall happy oher than a few problems in billing we were able to work around. They are very good with support and training but we have been frustrated with some of the updates that makes it hard on us the way we do billing considering looking in to other options. I have also heard of others new customers being charged less than us.

-----

### "Growing Company" — 5.0/5

> **Eric** | *29 December 2020* | Environmental Services | Recommendation rating: 9.0/10
> 
> **Pros**: The features line up well with what type of business we do. The team at CRO have been outstanding to work with\!
> 
> **Cons**: Having to run 2 systems while the transfer takes place. Not that bad though.
> 
> We looked for over a year for a system. They have been top notch\!\!

-----

### "Excellent Software" — 5.0/5

> **Kevin** | *6 April 2026* | Environmental Services | Recommendation rating: 7.0/10
> 
> **Pros**: Ease of use.  Route \&amp; Asset management. Reports are very useful - they provide a lot of insight to the business.
> 
> **Cons**: Price. The price continues to go up. Every time you add a truck the price goes up. An option to schedule based on person rather then truck would be a good thing.
> 
> Excellent. This software has help our business a lot. Our runs are in real time an the most efficient they have ever been.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/130885/cro-software)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.softwareadvice.de/software/130885/cro-software> |
| en | <https://www.softwareadvice.com/fleet-management/cro-software-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/130885/cro-software> |
| en-GB | <https://www.softwareadvice.co.uk/software/130885/cro-software> |
| en-IE | <https://www.softwareadvice.ie/software/130885/cro-software> |
| en-NZ | <https://www.softwareadvice.co.nz/software/130885/cro-software> |

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