---
description: Review of Coupa Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
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title: Coupa | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Contract Lifecycle Management Software](/directory/391/contract-lifecycle-management-software/software) > [Coupa](/software/130729/coupa-contract-management)

# Coupa

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> Coupa is a spend management platform that helps businesses streamline supply chain design and planning, accounts payable automation, treasury and procure-to-pay processes. Users can centralize and manage requests.&#10;&#10;Coupa helps teams automate and streamline accounts payable with multi-level automated invoice validation, approval workflows, and mobile access. Its vendor onboarding and management solution helps vendors self-service and eliminates silos between vendor management and accounts payable.&#10;&#10;Coupa facilitates integration with ERP, enabling users to streamline financial processes, ensuring compliance and control spend.
> 
> Verdict: Rated **4.0/5** by 126 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 126 Reviews |
| Ease of Use | 3.9/5 | Based on overall reviews |
| Customer Support | 3.9/5 | Based on overall reviews |
| Value for Money | 3.8/5 | Based on overall reviews |
| Features | 3.9/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Coupa Software
- **Location**: San Mateo, US
- **Founded**: 2006

## Commercial Context

- **Starting Price**: US$2,500.00
- **Pricing Details**: Contact Coupa for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- API
- Accounting
- Accounts Payable
- Accounts Receivable
- Activity Dashboard
- Activity Tracking
- Approval Process Control
- Approval Workflow
- Audit Management
- Bank Reconciliation
- Billing & Invoicing
- Budgeting/Forecasting
- Compliance Management
- Compliance Tracking
- Contract Drafting
- Contract Lifecycle Management
- Contract/License Management
- Data Import/Export
- Data Security
- Data Visualisation

## Integrations (4 total)

- NetSuite
- Oracle Cloud Financials
- SAP Business One
- Vertex

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Contract Lifecycle Management Software](https://www.softwareadvice.co.nz/directory/391/contract-lifecycle-management-software/software)

## Related Categories

- [Contract Lifecycle Management Software](https://www.softwareadvice.co.nz/directory/391/contract-lifecycle-management-software/software)
- [Purchasing Software](https://www.softwareadvice.co.nz/directory/528/purchase-order/software)
- [Supplier Relationship Management Software](https://www.softwareadvice.co.nz/directory/248/supplier-relationship-management-software/software)
- [Procurement Software](https://www.softwareadvice.co.nz/directory/249/procurement-software/software)
- [Order Fulfillment Software](https://www.softwareadvice.co.nz/directory/253/order-fulfillment-software/software)

## Alternatives

1. [PayPal](https://www.softwareadvice.co.nz/software/104664/paypal) — 4.6/5 (26419 reviews)
2. [QuickBooks Online](https://www.softwareadvice.co.nz/software/393202/quickbooks-online) — 4.3/5 (8451 reviews)
3. [Abby](https://www.softwareadvice.co.nz/software/370101/abby) — 4.7/5 (604 reviews)
4. [Bookipi](https://www.softwareadvice.co.nz/software/314679/bookipi) — 4.8/5 (176 reviews)
5. [Xero](https://www.softwareadvice.co.nz/software/2976/xero) — 4.4/5 (3294 reviews)

## Reviews

### "Things to be aware of for new users" — 5.0/5

> **Garth** | *16 July 2020* | Media Production | Recommendation rating: 7.0/10
> 
> **Pros**: Super powerful package. We have a Procurement module, SIM (Supplier Information management), Sourcing, AI.  This is an extremely powerful and well-orchestrated product. We had a very knowledgeable implementation team from Coupa which to really great job discovering on identifying what we needed due for the setup. We've been using this product now for about 4 months and now implementing a second affiliate company without much assistance from Coupa and it's going pretty well.
> 
> **Cons**: Beware that systems integration is much more complex than anyone tells you it is. Its been four months since go-live, And we are still having problems with integrating to oracle.  Some may read this review think that this is a problem with the implementer, some of it may be. Specifically, we are struggling with the supplier integration and though we have weekly calls, we are still having problems.  So just wanted to be aware we were made to believe that Integrating was done all the time and has never been a problem
> 
> Overall my experience has been fantastic\! I am beginning to get reporting at a detailed level that I've never had, I enjoy the audit trails and Audit oversights

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### "Should be better" — 5.0/5

> **Fabio** | *7 April 2021* | Chemicals | Recommendation rating: 4.0/10
> 
> **Pros**: It is a good platform to help companies to buy products and services. The idea is to faster the relation between companies (B2B).
> 
> **Cons**: It is not a friendly platform for the user, it is full os details and does not allows mistakes, I mean if you start a process with some information and you have to change it, you would  take some time to do that.
> 
> This platform should be better considering all the investment and is an expensive tool for companies, so you spend more time to do the right thing once.

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### "Not great but not bad - tool that does the trick\!" — 3.0/5

> **Mathieu** | *3 March 2025* | Information Technology & Services | Recommendation rating: 6.0/10
> 
> **Pros**: Coupa is great for contract management and onboard new vendors. I like using it because we have one source of truth
> 
> **Cons**: It's not really intuitive and the process can be very long
> 
> A good experience when everything is smooth but it can sometimes be a nightmare because it's not intuitive

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### "COUPA- A best enterprise tool" — 5.0/5

> **Krishna** | *5 March 2025* | Environmental Services | Recommendation rating: 10.0/10
> 
> **Pros**: The entire life cycle of a purchase from sourcing to payment will be handled within the Coupa platform.
> 
> **Cons**: Everything is cool with Coupa. The missing thing is AI, I think they will introduce it later to get the invoices correctly.
> 
> Coupa is a business spend management system.

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### "Coupa drives some value on expense tracking" — 4.0/5

> **Pat** | *22 May 2025* | Hospital & Health Care | Recommendation rating: 8.0/10
> 
> **Pros**: Coupa is a good spend tracking tool to collaborate with other portfolio companies to compare pricing
> 
> **Cons**: Coupa doesn't have the best user interface and isn't the easiest to use across the team, so others drive higher value
> 
> Coupa is important for what we use it for, but it isn't the friendliest user interface and makes it hard to collaborate internally

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/130729/coupa-contract-management)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/accounting/coupa-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/130729/coupa-contract-management> |
| en-GB | <https://www.softwareadvice.co.uk/software/130729/coupa-contract-management> |
| en-IE | <https://www.softwareadvice.ie/software/130729/coupa-contract-management> |
| en-NZ | <https://www.softwareadvice.co.nz/software/130729/coupa-contract-management> |
| fr | <https://www.softwareadvice.fr/software/130729/coupa-contract-management> |

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