About ChaseData CCaaS
ChaseData CCaaS pricing
ChaseData CCaaS does not have a free version but does offer a free trial.
Alternatives to ChaseData CCaaS
ChaseData CCaaS Reviews
Feature rating
- Industry: Facilities Services
- Company size: 201-500 Employees
- Used Daily for 2+ years
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Review Source
ChaseData Call Center Review
Pros
ChaseData software allows my team to be extremely efficient. I love that we are able to customize call outcomes, create auto-greetings, and really tailor the platform to our exact needs. The support team is always available to help and truly wants to make sure you have all of the resources you need. Our reps in particular are fantastic!
Cons
I could benefit from additional training. I know there are a lot of resources and tools in the software that I'm not using simply because I don't know how.
Response from ChaseData
Chelsea, We appreciate you taking the time out of your busy day to share your experience with ChaseData.
- Industry: Insurance
- Company size: 11-50 Employees
- Used Daily for 6-12 months
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Review Source
Really solid choice for Dialers
Dialer solutions are one of the most important pieces of your stack and we've tried quite a few of the options. Chase is the most well-rounded, feature-rich and cost-effective solution we've used. Plan on staying here for a long time!
Pros
Includes every bit of functionality we've needed for the past year, and support is really good. Price is also very competitive.
Cons
It's Windows only. We have a blend of Mac / PC users and had to lean on Parallels for the Mac users in this case, which works really well but is an additional cost.
Reasons for Choosing ChaseData CCaaS
Five9 wanted to charge an arm and a leg for caller ID rotation. In this day and age, it's a necessary piece of functionality for any outbound dialing. Chase had this functionality and much more for less money and offers better support.Switched From
Five9Reasons for Switching to ChaseData CCaaS
Most well-rounded option, great support team.- Industry: Internet
- Company size: 501-1,000 Employees
- Used Daily for 1+ year
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Review Source
Chase is bad
Pros
Nothing please if your reading this. Do Not Use Chase
Cons
I wish my company would use a different soft phone. Chase is making me lose money
- Industry: Market Research
- Company size: 51-200 Employees
- Used Daily for 1-5 months
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Review Source
Dir Call Centers
Support has been excellent, the team is knowledgeable and quick to reply. We are getting most everything that we have to have and a number of nice to haves. The tool adapted to our business processes and minimized the need to retrain the staff.
Pros
Chasedata dialer is a very well crafted solution. It is flexible and powerful, allow our organization to design a solution that is meeting all our needs. The reporting out of the box is strong, and they will customize reports as needed. The support staff is very experienced and help us iron out the deployment challenges. Documentation is strong.
Cons
It is very powerful and there are a number of ways to implement a solution.
Take time to think your deployment through.
Response from ChaseData
Wayne, thank you very much for you review. We always appreciate working with you and if you ever need anything, don't hesitate to contact us.
- Industry: Insurance
- Company size: 51-200 Employees
- Used Daily for 2+ years
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Review Source
Chase is the most powerful dialer on the market ,
Simply the best around and will continue to grow my Business with Chase
Pros
Chase has more power than most dialer platforms , better contact ratio also the admin side is the best I've seen , This software make it easy to work remotely and even easier in office. data management is easier than most . Chase tech support is the best around very knowledgeable and helpful to tailor your needs. if your thinking about using Five 9 or VICI think again - you could be losing money and burning data. Campaigns are easy to setup and manage. We built our company using Chase and went from a small operation to a Multi Million Dollar company !!!! TY CHASE for your help !!!
Cons
Be nice if they had an IOS for Apple or Mac,
