---
description: Review of Carbonite Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
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title: Carbonite | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

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# Carbonite

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> Carbonite is a cloud-based backup and recovery software that provides end-to-end data protection and compliance solutions. Primarily catering to individuals, small, midsize and large enterprises, it allows users to automate cloud backup for applications, videos, documents and other crucial data, which is frequently stored on on-site systems.&#10;&#10;Key features of Carbonite include unlimited cloud storage, remote sharing and access, cloud backup, courier recovery, hybrid backup, backup policies customization and mirror image, video and hard drive backup. Additionally, it lets Windows users revert to a previous OS version in case of deletion/loss of data.&#10;&#10;Carbonite stores data in a controlled environment with 24-hour backup generators, which ensures that streamlined and secure cloud backup services are provided to the businesses. The platform is available on a monthly subscription basis, and extends customer support seven days a week.
> 
> Verdict: Rated **4.3/5** by 172 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 172 Reviews |
| Ease of Use | 4.2/5 | Based on overall reviews |
| Customer Support | 4.0/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: OpenText
- **Founded**: 2004

## Commercial Context

- **Starting Price**: US$4.92
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Carbonite offers Home, Home \&amp; Office and Business solutions. The price varies from $59 per computer per yer to $599 per year.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile)
- **Supported Languages**: Chinese, English
- **Available Countries**: Canada, United States

## Features

- Access Controls/Permissions
- Activity Monitoring
- Archiving & Retention
- Automatic Backup
- Backup Scheduling
- Backup and Recovery
- Cloud Backup
- Compliance Management
- Compression
- Continuous Backup
- Data Migration
- Data Recovery
- Data Replication
- Data Security
- Data Storage Management
- Disaster Recovery
- Encryption
- Endpoint Protection Software
- File Management
- File Transfer

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Data Loss Prevention Software](https://www.softwareadvice.co.nz/directory/4270/data-loss-prevention/software)

## Related Categories

- [Data Loss Prevention Software](https://www.softwareadvice.co.nz/directory/4270/data-loss-prevention/software)
- [Archiving Software](https://www.softwareadvice.co.nz/directory/4214/archiving/software)
- [Cybersecurity Software](https://www.softwareadvice.co.nz/directory/4643/cybersecurity/software)
- [Server Backup Software](https://www.softwareadvice.co.nz/directory/4348/server-backup/software)
- [Encryption Software](https://www.softwareadvice.co.nz/directory/4659/encryption/software)

## Alternatives

1. [IDrive](https://www.softwareadvice.co.nz/software/261822/idrive) — 4.6/5 (1200 reviews)
2. [Cove Data Protection](https://www.softwareadvice.co.nz/software/171880/solarwinds-backup) — 4.7/5 (217 reviews)
3. [NAKIVO Backup & Replication](https://www.softwareadvice.co.nz/software/423720/nakivo-backup-and-replication) — 4.8/5 (457 reviews)
4. [OpenText Cloudally Backup for Microsoft 365](https://www.softwareadvice.co.nz/software/441730/cloudally) — 4.7/5 (94 reviews)
5. [Backblaze B2 Cloud Storage](https://www.softwareadvice.co.nz/software/429875/backblaze) — 4.7/5 (144 reviews)

## Reviews

### "Makes for very easy regualr backups" — 5.0/5

> **Andrew** | *10 November 2019* | Marketing & Advertising | Recommendation rating: 8.0/10
> 
> **Pros**: Once it is set up properly you don't need to touch it again. If a problem occurs, it gives you a notification and is fixed easy.
> 
> **Cons**: Indicating which files and folders to back up can be a pain. By default, it backs up heaps of things that don't need backing up.
> 
> Very good. We trialled a few different options but this was the best one.

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### "I've Tried Others But Came Back To Carbonite" — 5.0/5

> **Lori** | *16 November 2022* | Publishing | Recommendation rating: 10.0/10
> 
> **Pros**: Carbonite is easy to implement. I don't have to worry about it keeping my data safe with the automatic backups.
> 
> **Cons**: It's a little more expensive than some of the others.
> 
> Overall, you get what you pay for with data backup. I quit Carbonite for a couple of years and struggled. I finally came back to them this last year and felt such relief when I implemented the program.

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### "Carbonite" — 5.0/5

> **Greg** | *14 December 2018* | Chemicals | Recommendation rating: 9.0/10
> 
> **Pros**: Users love being able to login on phone/pad and view files that have been synced from their workstation/laptop.  Also, gives them security that their files are backed up if something went wrong with their workstation/laptop.
> 
> **Cons**: Not really con but depending on amount of data, syncing it up and recovery can take sometime to complete.
> 
> It has been a life savor for me.  Our owner had lost his laptop and I was able to fully recover his data to restore on new laptop.  He was extremely great full that we had this software installed.

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### "Carbonite for personal or small business" — 5.0/5

> **David** | *11 March 2021* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: The product was easy to implement and configure. The best features were continuous synchronous backup, and backup with encryption. It also had a feature to back up the entire system that could be used to restorer after a hardware failure.
> 
> **Cons**: The features were never a problem, however the pricing model changed significantly that made the prodcut unaffordable to my business and my clients.
> 
> Complete system restoration was a huge problem solver. Also real time continuous synched back up helped immensely for incidents such as accidental deletion.

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### "Information and file redundancy is key" — 5.0/5

> **mike** | *15 December 2020* | Military | Recommendation rating: 10.0/10
> 
> **Pros**: After a small learning curve the platform's UI is easy to configure and is intuitive.  I can retrieve a backup copy of a lost file through the software's pop up in a matter of minutes and continue on with the project.
> 
> **Cons**: Unfortunately, any older files which are in my back up must be restored by a Carbonite representative. This involves a phone call and some time with the representative. Not a bad experience, just a minor inconvenience compared to the do-it-yourself newer backed up files.
> 
> My experience with Carbonite has been entirely positive. The few times that I have had to restore a file or several files were just a minor inconvenience compare to recreating the information from scratch. I would definitely recommend using this backup platform.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/128578/carbonite)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.softwareadvice.de/software/128578/carbonite> |
| en | <https://www.softwareadvice.com/risk-management/carbonite-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/128578/carbonite> |
| en-GB | <https://www.softwareadvice.co.uk/software/128578/carbonite> |
| en-IE | <https://www.softwareadvice.ie/software/128578/carbonite> |
| en-NZ | <https://www.softwareadvice.co.nz/software/128578/carbonite> |
| fr | <https://www.softwareadvice.fr/software/128578/carbonite> |

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