About Bitrix24
Bitrix24 pricing
Bitrix24 has a free version and offers a free trial. Bitrix24 paid version starts at US$61.00/month.
Alternatives to Bitrix24
Bitrix24 Reviews
Feature rating
All Bitrix24 Reviews
- Industry: Printing
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Digital business enterprise.
Exciting and mostly informative with all features
Pros
Bitrix24 often allows users to customize project workflows and set granular permissions. This flexibility enables organizations to tailor the platform to their specific project management needs and control access to sensitive information.
Cons
too many templets that has been used by other users of the platform
Reasons for Choosing Bitrix24
Checking more project management tools that can assist business.Reasons for Switching to Bitrix24
Automatically Growing Client Database: Whenever you receive an email, phone call, or message from a new contact, Bitrix24 can automatically add them to your CRM contact list. This ensures that your contact base keeps growing as you interact with clientsResponse from Bitrix
Thank you for taking the time to leave a review. It's great to know you find the platform exciting and informative, and we're pleased that the automatic growth of your client database through our CRM has been beneficial for your business. Your decision to switch to Bitrix24 for more comprehensive project management tools is valued, and we're committed to supporting your business's success.
- Industry: Telecommunications
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Bitrix CRM
It was good. i use it every day as my CRM software.
It help me manage customer needs
Pros
First that it has a free version to try and understand before buy it.
Secondo, the fact that is a really good SaaS software, in just a minute you can deploy a CRM :)
Cons
Interface is a little too complex and colorfull.
it has few personalization option for me
Response from Bitrix
Thank you for choosing Bitrix24 and for taking the time to provide us with your feedback, Marco! We look forward to continuing to support your firm's growth and success.
- Industry: Arts & Crafts
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Take a good look around before falling on Bitrix
I am forced to use it in my company, but basically we only use CRM and internal messaging. Other ERPs that I have studied and that I use for other projects are much more intuitive and immediate.
Pros
It's fair to say that in its free version it still has enough usable features.
Cons
The usability, the layout and graphics settings and, in general, the user experience that requires a very long learning curve. The entire platform system (colors, positions, fonts, notifications...) is baroque and the functions are not at all intuitive.
Response from Bitrix
Thank you for taking the time to share your thoughts and experiences with Bitrix24, Federico. We truly value the feedback from our users as it helps us to continuously improve and better serve your needs.
- Industry: Logistics & Supply Chain
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
POV Review on Bitrix24
Generally, I like it only for the functions that I really use and need, but really, I feel the pricing is a rip-off.
Pros
Open Channels and messaging integrations with mostly all social media platforms and the website builder.
Cons
I don't like the fact that I am forced to take and pay for plans that I don't even need most of the features simply because they are not applicable to my business operations. I hope that we can be allowed to tailor fit our plans so I can only select the features that I need and what I really use. I feel like I am wasting the value of money I pay because there are lots of features that I really don't need and don't want to use. I also hope that the Forms can be as diverse and customizable just like CognitoForms which is what I use for customer orders, I can't use the Bitrix24 Forms because it doesn't have the kind of flexibility of CognitoForms. CognitoForms is far more superior in this area.
Reasons for Choosing Bitrix24
Doesn't have Chat/Messaging integrations like that of Bitrix24.Switched From
HubSpot CRMReasons for Switching to Bitrix24
Actively looking. Once I find a more price-competitive platform, I will switch at the end of my subscription.Response from Bitrix
Thank you for taking the time to share your thoughts and experiences with Bitrix24, Christopher. We truly value the feedback from our users as it helps us to continuously improve and better serve your needs.
- Industry: Management Consulting
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Bitrix as a user
I really like about Bitrix24 is at it brings everything together in one place.
we can have chat convesation with teammates can schedule meeting , we can even make our daily task and update there , what has been done at that day , it good for tracking . it has mobile access as well .
Pros
I really like about Bitrix24 is at it brings everything together in one place.
we can have chat convesation with teammates can schedule meeting . and it is easy to use .
Cons
Limited time for free version of bitrix 24
Response from Bitrix
Thank you for sharing your valuable insights and experiences with Bitrix24, Mahe! We're delighted to hear that the simplicity and unified platform design of Bitrix24 have met your expectations.
- Industry: Staffing & Recruiting
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Not the best CRM, but simple and not expensive
Pros
It is very simple to use, it has a lot of options but doesn't feel heavy
Cons
The UX is not the best, sometimes It takes some time to understand where the things are/
Response from Bitrix
Hi Felipe! Thank you for sharing your positive experiences and constructive feedback about Bitrix24. We're here to support your continued success with Bitrix24 and are keen to make your experience even better.
- Industry: Nonprofit Organisation Management
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Keeping everything in the same place; tasks, tools and teams.
Proven game changer tool for empowering team meetings to be more productive and professional.
Pros
I liked Britrix24 due to its simplicity, flexibility and power. It gives a clear view of who's doing what and what needs to get done. It keeps tasks in order, deadlines on track and team members aligned.
Cons
It is not desirable that changing pertinent information in the application can only be done by me as the administrator, this delayed most my work.
Response from Bitrix
Hi Connor! Thank you for sharing your positive experiences and constructive feedback about Bitrix24. We're here to support your continued success with Bitrix24 and are keen to make your experience even better.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Best tool for collaboration
Very nice experience. We recommanded this product to many friends.
Pros
CRM, collabortive tools and continous improvment and innovation
Cons
In CRM some features are slow to load information (like deals)
Response from Bitrix
Thank you for choosing Bitrix24 and for taking the time to provide us with your feedback, Djaffar. We look forward to continuing to support your firm's growth and success.
- Industry: Financial Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Service company in use of Bitrix
Pros
Really good support and high quality CRM with many advanced options
Cons
Took time to learn but it is worthy, It makes me work of 3 people
Response from Bitrix
Hi Pawel. Thank you for sharing your valuable feedback on your daily use of Bitrix24. We look forward to continuing to support your business's growth and success.
- Industry: Media Production
- Company size: 2–10 Employees
- Used Monthly for 2+ years
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Review Source
Bitrix24 was okay but not too impressive
Bitrix24 has its place in the CRM world but there are much better options out there.
Pros
Very comprehensive CRM with a lot of features included.
Cons
A bit too clunky and complex for my taste.
Response from Bitrix
Thank you for taking the time to share your feedback and experiences with Bitrix24, Damien.
- Industry: Farming
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Project Time Tracker: Bitrix24
Tracking time on projects, file sharing and instant messaging.
Pros
Availability of an extended range of features in one place is what I like most about Bitrix24.
Tracking time on projects is automated which saves time for 24.7.
Cons
Bitrix24 barely offend me when using it to send messages and manage projects.
Response from Bitrix
Thank you for your review, Nsogbu! We’re delighted to hear that you appreciate the extensive range of features Bitrix24 offers, especially the automated project time tracking. Your feedback is invaluable to us.
- Industry: Religious Institutions
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
New User Bitrix24 Experience
Pros
I use Bitrix24 on a daily basis to coordinate with colleagues on projects via unlimited company communication channels in one place.
Cons
I have never come across even a slight bug on Bitrix24 even though I am a new user.
Response from Bitrix
Thank you for choosing Bitrix24 and for taking the time to provide us with your feedback, Paulinus! We look forward to continuing to support your firm's growth and success.
- Industry: Health, Wellness & Fitness
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Employee Scheduling Program
Pros
I like that Bitrix24 offers a lot of features under one roof from employee scheduling, task management, time tracking to CRM.
Cons
I have used Bitrix24 for a long time now and it hardly fail me while using it.
Response from Bitrix
Thank you for your positive review! It's great to know that our platform has been reliable for you over time. We appreciate your trust in switching from other services to Bitrix24 and look forward to continuing to support your success.
- Industry: Research
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Mastering the art of collaboration in project management with Bitrix24.
Bitrix24 helps us to run our projects more effectively and efficiently by allowing us to come together and work closely as one team. This allows us to put focus on the things that matters to us and the end result is excellent projects. The experience has been outstanding and we are intending to keep using Bitrix24 for forever.
Pros
We always get an upper hand when using Bitrix24 to manage our projects as it brings us all together under the same roof and allows us to work in unison and collaborate effectively. It has good communication channels like instant messaging, video and audio calling and files sharing which makes it easy for us to keep every updated and on the know. Bitrix24 has a good and easy to engage with dashboards which help us to have a unified view over our projects in order to know what has been done and what's pending.
Cons
Bitrix24 has a been straightforward to use product and having not experienced a single issue, i can say it has been giving me a perfect experience.
- Industry: Furniture
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Bitrix a collaboration maste software
Overall Bitrix 24 has give us more spare time in order to think about a task and not losing time in useless meetings
Pros
We use it as a collaboration tool across all districts of our company and has helped us a lot by gaining a lot of time.
Cons
For some of users were very difficult to start with that software but after using it many times everythign solved
Response from Bitrix
Thank you for your review and for choosing Bitrix24 as your collaboration tool, Themis! Your feedback about the initial learning curve is valuable, and we’re glad to know that with continued use, your team has found it easier to navigate and utilize the software effectively.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for Free Trial
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Review Source
Worth Considering If Your After a CRM
Pros
Bitrix24 has a ton of features without being to overwhelming. If your after a CRM its worthing spending a bit of time with Bitrix and compare it to other products. I prefer it to Hubspot. It also has many other features including task management, a website builder, worktime tracking plus many more!
Cons
I dislike in their marketing they use the term "Replaces all your current SaaS solutions" how do they know this they dont know what Saas programs I use. Its likely it could replace quite a few but not all of them.
Alternatives Considered
HubSpot CRMResponse from Bitrix
Thank you for taking the time to share your experience with Bitrix24, Andy. We encourage you to explore all the features Bitrix24 has to offer. We believe that with more time, you'll discover even more ways our platform can streamline your business processes and enhance productivity.
- Industry: Environmental Services
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
I would never do business with this company unless you want to get ripped off.
Horrible mainly due to their integrated channel partner Kala Group Technologies who defrauded me and when I came to Bitrix for help, they were very rude and did not care about the pain I was going through.
Pros
At 1st glance it looks great, like their platform can do anything your businesses needed but it is false adervisting.
Cons
They do not actually manage their own business or customers, Instead, they pass you off to shady channel partners from all over the wold who lie and cheat to take your money. When you complain, they say (we have a no refund policy)
- Industry: Machinery
- Company size: 2–10 Employees
- Used Daily for Free Trial
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Review Source
An OK ERP platform if you have tech people on staff
After playing around with it for a while, we abandoned it.
Pros
On the surface it seemed to be a good "ERP" for SMEs
Cons
Difficult learning curve, would have had to hire a consultant to set it up.
Response from Bitrix
Thank you for taking the time to share your feedback and experiences with Bitrix24. Your insights are crucial to us as we strive to make Bitrix24 the best it can be for our users.
- Industry: Electrical/Electronic Manufacturing
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Robust project management tool
Bitrix24 is a robust and comprehensive platform for office and project management. it offers a wealth of tools that can significantly improve the efficiency and productivity of teams. I recommend Bitrix24 to other office managers looking for a comprehensive solution.
Pros
Makes it easy to track project progress and assign tasks to team members. Shared calendar feature and automatic notifications ensure that everyone is aware of deadlines and priorities. Bitrix24 encourages collaboration among team members through chat features, video conferencing and the ability to share files and documents in real time. The platform enables automation of workflows and business processes, allowing office managers to focus on higher-value tasks.
Cons
Although Bitrix24 offers a wide range of features, but some advanced features require paid subscriptions, which could be a drawback for companies with limited budgets.
- Industry: Automotive
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
All-in-one platform, organize daily work and improve collaboration.
Bitrix24 made a difference me unravel issues related to separate whereas working with a few accomplices and colleagues from other cities or nations, I can effectively share and track any assignment related to our company. We utilize Bitrix24 at work for everything, it is our entry to communicate, send records, video calls, chats, it too has numerous highlights and devices for successful CRM, such as the Gantt chart to screen assignments and their advance. We utilize it over all divisions to make strides execution and collaboration. Bitrix24 is making a difference us oversee our lead era pipeline and makes a difference us analyze and venture income from distinctive trade channels, it too makes a difference computerize certain forms inside lead era.
Pros
It is simple to utilize and explore, it is an amazing collaboration instrument that permits you to bunch all your ventures, records, assignments, contacts and messages, I am astounded with the speed and accuracy of the AI (manufactured insights) chatbot that permits you to make errands , reminders and notes with fair some clicks. As a group pioneer, this program has made a difference me organize my group way better and made a difference us get our assignments done speedier. Its interface is exceptionally simple to utilize since it is like our inner social arrange, which makes it energetic and simple to utilize, records and archives are sent and transferred rapidly and video calls are perfectly capable of being heard and see exceptionally clear. The truth that it is within the cloud makes everything effortlessly open and our computer does not get over-burden with data.
Cons
In some cases the program can feel a bit overwhelming, maybe it could be a computer issue or a terrible configuration when installing the computer program, in spite of the fact that it could be a fairly total program, it seem utilize a few other integrative so that everything is within the same program . The client interface is the worst, it is simple to utilize but after you have experience in comparable computer program since it really isn't as natural as I would like. No matter how long you employ it, you'll still conclusion up befuddled attempting to discover diverse alternatives over stages, furthermore the analytics isn't simple to utilize and design.
- Industry: Civil Engineering
- Company size: 51–200 Employees
- Used Weekly for 6-12 months
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Review Source
A powerful CRM for your company
Pros
The platform has a highly dynamic interface. You can create and manage workgroups, design websites and online stores, and integrate collected data into the CRM. Task automation is a real plus. Bitrix24 allows you to import and export files. The flexibility of this CRM is unmatched.
Cons
Bitrix24 is packed with features. Getting started can be long and tedious.
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Why we use Bitrix24
Will not be ale to run my business without it
Pros
Bitrix24 runs our entire operation. From contact management to tasks and communication, all in one system
Cons
Sometimes some bugs do appear, but is manageable
- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Revolutionizing Teamwork
Pros
If you're looking for a robust collaboration platform that can help streamline your team's workflow, then Bitrix24 is worth checking out. One thing that sets Bitrix24 apart is its high level of customization. You can easily tailor the interface to fit your team's specific needs and preferences, which can help improve productivity and collaboration. And with a range of affordable pricing plans, Bitrix24 is accessible to businesses of all sizes and budgets. Plus, with a free option available!
Cons
Learning to use Bitrix24 can be challenging, especially for those new to the platform. With so many features and capabilities, getting the hang of everything can take some time. Although the free program offers many valuable tools, some users may discover that the customization options could be improved. This may be a drawback for businesses that have specific needs. Additionally, while Bitrix24 does offer some integrations with other apps and services, the selection is somewhat limited compared to other platforms.
- Industry: Investment Management
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Just review
like i said above
Pros
I don't know, nothing special to me. all I actually like is CRM system is neat, and I can edit my status, name, avatar like a mini socical media flatform, its cute and helpfull
Cons
everything, the most is customer service, we have to PAY MORE to get support for training to use Bitrix? why? secondly, I asked for support (problems happens, ex: Marketing seems missing so we cannot send email to customer...etc), i gotta mail to customer service, lucky me, 3 days no answer. I'm not sure, just because my company have used Bitrix for more than 2+yrs so i gotta go along. If it was me, I would never purchase this.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Bitrix24 Review
Pros
The special feature of this project management software is that it includes a messaging function for video calls.
Cons
Too many functions make it hard to get to grips with the software