4.2
Overall rating
Reviews

4.2
Overall rating
Reviews

About Bitrix24

Bitrix24 is an online workspace for small, medium, and large businesses. It features over 35 cross-integrated tools, including CRM, tasks, Kanban board, Gantt chart, messenger, video calls, file storage, workflow automation, and more! Switching to Bitrix24 eliminates the need to be subscribed to a bunch of different SaaS solutions. You get all you need in a single package — all at a flat rate. With over 12 million users, Bitrix24 is one of the most popular business software solutions in the world. Bitrix24 is a client management solution that provides a platform for businesses to organize and track interactions with potential or existing clients and partners. The software allows users to log and manage client interactions, capture and store lead data, generate sales reports and perform segmentation of target audiences. Leads received from a user’s website (for example, from an order or feedback form) can be fed directly to the CRM. Users can then create message templates, send individual or group emails to leads and contacts, capture notes on client interactions, schedule meetings and assign tasks. Users can create personalized invoices for clients by automatically inserting client information and sending them directly to the client's email address. Bitrix24’s sales funnel functionality offers an overview of sales transactions in progress and their respective stages. With the sales dashboard, sales agents can see how many deals they’ve won, how many clients haven’t been invoiced yet and an agent’s rating in comparison with other sales team members.
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Bitrix24 pricing

Bitrix24 has a free version and offers a free trial. Bitrix24 paid version starts at US$61.00/month.

Starting Price:
US$61.00/month
Free Version:
Yes
Free trial:
Yes

Alternatives to Bitrix24

Bitrix24 Reviews

Feature rating

Value for Money
4.2
Functionality
4.2
Ease of Use
3.9
Customer Support
3.9
5 reviews of 838 View all reviews
Maszni
Maszni
  • Industry: Entertainment
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
3

5
Reviewed on 22/03/2021

Project management software with very good workload planning

Overall, working with Bitrix24 as my main project management software has really improving my team effectiveness in developing a product and increase our time spend on organizing project that has short due-date.

Pros

I really like with the workload planning that Bitrix24 has offered, as it really helpful in distributing workload for each team members. It is a very important to do this step, so we can track our task precisely and preventing us from skipping task on project. The project template is easily customizable to cater for the project needs.

Cons

The developer should really taking consideration user experience and opinion on the software tools placement. Some of the tools is hidden on unexpected location inside on other tools and make the navigation process is quite frustrating. Storing and uploading a large size files is keep get interrupted and very frustrating experience with it.

Saskia
Saskia
  • Industry: Restaurants
  • Company size: 10,000+ Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 8/08/2023

Solution for Effective Project Management

Our marketing team uses Bitrix24 to streamline communication and improve their approach to customer service. The setup is simple, and the program is easily integrated with others to streamline our processes. It's a really adaptable device. Therefore, this instrument should be effective for the client group.

Pros

Work process management is something I take pleasure in since it allows me to have a clear schedule, complete the most important tasks in a timely manner, and obtain prompt assistance when I need it. Furthermore, I am able to classify people according to their industry. Thus, you may establish how long a task will take and how the meeting's participants will divide and conquer in order to get the job done. The convenience of having everything in a one app is really appreciated. It offers a video conferencing feature in addition to helping with project management and team communication.

Cons

CRM, color scheme Landing page has to be more appealing than it is now by adding some lovely and attractive color and, if required, fixing the color presentation.

Norah
  • Industry: Utilities
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 6/05/2024

Bitric24 10/10 Rating

Pros

Qualifications for multi-purpose functions,
Online meeting bookings and scheduling.
Employee intranet portal and mass messaging.
Online P/TM capabilities.
OKR and KPI monitoring.
Project completion time estimate.
Online proofing and digital marketing tools.

Cons

Bitric24 is awesome software with all we need.

Response from Bitrix

Thank you for the stellar review and 10/10 rating, Norah! We're thrilled to hear Bitrix24 meets all your needs, from project management to digital marketing tools. Your switch from multiple platforms to Bitrix24 underscores the versatility and comprehensive features we strive to offer. We appreciate your support and look forward to continuing to serve your business needs.

Replied 8/05/2024
Hrach
Hrach
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
0
Features
3
Ease of Use
3
Customer Support
0

3
Reviewed on 25/03/2024

Testing the CRM

Pros

Overall not too bad, or even could be good for other purposes other than B2B Sales.

Cons

For B2B Sales - not the best and user-friendly CRM.

Response from Bitrix

Thank you for sharing your feedback on testing Bitrix24 CRM. Your insights are valuable to us as we continuously work to improve our platform and better meet the diverse needs of our users.

Replied 24/04/2024
Nathalie
  • Industry: Medical Practice
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
0

5
Reviewed on 16/04/2024

A Powerful Tool You Need!

Pros

What I love most about Bitrix24 is that we only need one system to handle everything! I don't need 3 separate systems for accounting, CRM, task management- I only need just this one.

Cons

I've had plenty of time working with Bitrix24 to test out it's performance and it hasn't let us down! I have no dislikes.

Response from Bitrix

Thank you for your glowing review, Nathalie! We're delighted to hear that Bitrix24 has become your all-in-one solution for accounting, CRM, and task management. It's our goal to provide a powerful and reliable tool that meets all your business needs. Your satisfaction and success with Bitrix24 mean the world to us. Thank you for choosing us and for your trust in our platform.

Replied 8/05/2024

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