--- description: Review of ClinicTracker Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: ClinicTracker | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Electronic Medical Records Software](/directory/8/electronic-medical-record-software/software) > [ClinicTracker](/software/1282/jag-products-clinictracker) # ClinicTracker Canonical: https://www.softwareadvice.co.nz/software/1282/jag-products-clinictracker Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.nz/software/1282/jag-products-clinictracker?page=2) > ClinicTracker is a fully customizable EHR, billing and practice management software designed to automate your clinic workflows, boost your staff productivity and patient engagement, while shortening your billing cycle. We provide behavioral health organizations the ultimate tool to manage their practice efficiently, coupled with the expert guidance of team. The ClinicTracker team is diverse, collaborative, and we adapt seamlessly to the evolving requirements of the behavioral health professionals we support. We value the positive impact you have on the communities you serve, and we are proud to provide an EHR framework to support you and the unique needs of your patients. The ClinicTracker team, over the past 23 years, has built a platform designed and specifically tailored to address the workflows, needs, and challenges of behavioral health and chemical dependency professionals. > > Verdict: Rated **4.3/5** by 51 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 51 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: JAG Products - **Location**: Dewitt, US - **Founded**: 2000 ## Commercial Context - **Starting Price**: US$70.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Contact ClinicTracker for pricing information tailored to your needs. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: Anguilla, Antigua & Barbuda, Aruba, Bahamas, Barbados, Belize, Bermuda, British Virgin Islands, Canada, Cayman Islands, Costa Rica, Cuba, Dominica, Dominican Republic, El Salvador, Grenada, Guadeloupe, Guatemala, Haiti, Honduras and 15 more ## Features - ABA Data Collection - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Appointment Management - Appointment Scheduling - Assessment Management - Automated Scheduling - Behaviour Tracking - Billing & Invoicing - Calendar Management - Care Plan Management - Case Notes - Charting - Chat/Messaging - Claims Management - Claims Scrubbing - Client Database ## Integrations (1 total) - Google Maps ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Electronic Medical Records Software](https://www.softwareadvice.co.nz/directory/8/electronic-medical-record-software/software) ## Related Categories - [Electronic Medical Records Software](https://www.softwareadvice.co.nz/directory/8/electronic-medical-record-software/software) - [Telemedicine Software](https://www.softwareadvice.co.nz/directory/4564/telemedicine/software) - [Medical Billing Software](https://www.softwareadvice.co.nz/directory/11/medical-billing-software/software) - [Patient Management Software](https://www.softwareadvice.co.nz/directory/3489/patient-intake/software) - [Web-Based EMR Software](https://www.softwareadvice.co.nz/directory/120/web-based-emr-software/software) ## Alternatives 1. [TheraNest](https://www.softwareadvice.co.nz/software/390303/theranest) — 4.4/5 (1048 reviews) 2. [Carepatron](https://www.softwareadvice.co.nz/software/241061/care-patron) — 4.4/5 (858 reviews) 3. [TherapyNotes, LLC](https://www.softwareadvice.co.nz/software/5615/therapynotes) — 4.7/5 (967 reviews) 4. [AdvancedMD for Mental Health](https://www.softwareadvice.co.nz/software/66045/advancedmd) — 4.0/5 (7 reviews) 5. [EHRYourWay](https://www.softwareadvice.co.nz/software/3789/ehryourway) — 4.9/5 (528 reviews) ## Reviews ### "I love is an excellent system of clinical practice record and electronic medical record." — 5.0/5 > **Verified Reviewer** | *7 April 2018* | Recommendation rating: 10.0/10 > > **Pros**: I like the most is that it is certified by ONC-ATCB for mental health and substance abuse practices. Consider that the program is suitable for almost all consultation settings, from small clinics to large behavioral health centers or abuse of articles with multiple locations. > > **Cons**: I like the least is that the treatment for substance abuse is delicate, and for many approaches, the perspective of the work is case by case. However, the software is supported by ONC-ATCB for mental health and substance abuse practices. > > The benefits that highlight the functionality of this software are: The Patient dashboard provides access to all patient data. The User Dashboard allows providers to access the status of their patients' details, procedures, appointments, messages, compliance alerts and ePrescription notifications. It is designed to optimize workflows from entry to discharge. The platform automates all clinical routines, increases billing efficiency, improves staff productivity and provides tools that help you manage your clinic effectively. ----- ### "Diagnostic Feedback" — 4.0/5 > **Kim** | *14 July 2025* | Mental Health Care | Recommendation rating: 5.0/10 > > **Pros**: ClinicTracker allows for all documentation to be linked via the client file. This allows for audit reviews to be provided with ease. > > **Cons**: Unfortuantely, newly developed forms cannot be uploaded and modified in the system. When diagnosing, the system does not have a "met criteria" section. Some electronic systems allow for the diagnostic criteria to have a checklist associated with each diagnosis. This checklist associates with the diagnostic criteria identified in the DSM 5. This allows for the support to be provided and justified in selecting the proper diagnosis. > > The overall experience has been positive. The help section within the ClinicTracker team is quick on most questions. ----- ### "ClinicTracker Excellence" — 5.0/5 > **Sennai** | *16 June 2026* | Mental Health Care | Recommendation rating: 9.0/10 > > **Pros**: ClincTracker captures all of the relevant information needed to conduct business and is user friendly. The staff is also super-knowledgeable and always helpful and responsive. > > **Cons**: There is nothing I don't like about ClinicTracker. I'm not sure if this is possible, but maybe consider providing a discounted rate for companies that have a certain amount of users in ClinicTracker. > > Overall, my experience has been great. I've always received timely responses to all of my inquiries and questions. The staff are always patient and helpful. This has been super-helpful with learning a new system. ----- ### "Clinic Tracker Review" — 3.0/5 > **Ashley** | *4 July 2025* | Health, Wellness & Fitness | Recommendation rating: 6.0/10 > > **Pros**: What I like most about Clininc Tracker is the fact that it is easy to navigate. Clinic Tracker is straight forward, customizable, and easy to maneuver. > > **Cons**: What I like least about Clininc Tracker is the fact that it is very glitchy. There has been several instances where there have been issues and bugs, such as removing staff assignments. > > I use ClinicTracker everyday. While easy to maneuver, it is very glitchy, which causes extra work and corrections. ----- ### "8 Month Assessment" — 4.0/5 > **David** | *7 July 2025* | Mental Health Care | Recommendation rating: 8.0/10 > > **Pros**: Versatile for our practice. The ability to customize fields and the billing tracker portion is very easy to navigate. > > **Cons**: Report customization is not always easy. Notes development and the printed version could be better. The portal is a work in progress, still not where I would like to see it > > Overall after 8 months we enjoy the product. The support staff are very responsive and helpful. The support is what sets you apart from other EMR's. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.nz/software/1282/jag-products-clinictracker?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/1282/jag-products-clinictracker) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data