About Blink

Blink is the world's best employee super-app for frontline workers. A simple platform gives one-click access to everything your team needs – from updates to must-knows, forms to timetables, conversations to stories. Blink turns frontline organizations into strong communities with engaged, committed staff. That's why over 250 organizations, including Coach USA, Elara Caring and Domino's, have entrusted us with energizing their workforce and powering their operations. Mobile applications for iOS and Android devices are available. Services are offered on a monthly subscription basis that includes support via phone and email.
Blink Software - Account information
Blink Software - Chat
Blink Software - Configuring applications
Blink Software - Google Calendar trigger
Blink video
Blink Software - Account information - thumbnail
Blink Software - Chat - thumbnail
Blink Software - Configuring applications - thumbnail
Blink Software - Google Calendar trigger - thumbnail

Blink pricing

Blink does not have a free version but does offer a free trial. Blink paid version starts at US$3.40/month.

Starting Price:
US$3.40/month
Free Version:
No
Free trial:
Yes

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Blink Reviews

Overall rating

4.7
Write a Review!

Feature rating

Value for Money
4.6
Functionality
4.5
Ease of Use
4.7
Customer Support
4.6
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All Blink Reviews

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119 reviews
Christophe
Christophe
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4

4.0
Reviewed on 6/09/2021

Blink : An easy collaborative tool to share information inside the teams !

This tool is very useful, and I'm using it every day - even every minute - to share information with my team, or other people of my company. The global feed and the "history" allow also to don't miss information.

Pros

The product is easy to use. The possibility to create group is very interesting, as group can be done with the right persons to talk a specific subject. The global feed allows to share general information about the company.

Cons

The copy / paste option is working only in the blink feed. No possibility to copy directly to a Google Mail by example.

Response from Blink

Hello Christophe, it is great to hear that you have had a positive experience with Blink! Your feedback on the copy/paste function has been passed to our Product Team. We are always looking for new insights and features to improve Blink, and we encourage our users to visit the Product Portal to make additional feature requests here: https://portal.joinblink.com/tabs/2-under-consideration

Replied 10/09/2021
Allie
  • Industry: Hospital & Health Care
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 12/03/2024

We love Blink!

I have had a wonderful overall experience with Blink and would definitely recommend this product to others.

Pros

The ease of communication with the team.

Cons

I don't have anything bad to say about Blink.

Alternatives Considered

RingCentral Contact Center

Reasons for Choosing Blink

Communication is much better on Blink for Staff and Caregivers.

Reasons for Switching to Blink

Ring Central shut down our phone system for 2 months.
Mitchell
  • Industry: Transportation/Trucking/Railroad
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 20/10/2024

Great software works great

My experience could not be any better great software

Pros

Everything about it working great and easy to use

Cons

Nothing at all works great and does great

Pradyumn
  • Industry: Computer Software
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Features
2
Ease of Use
2
Customer Support
1

1.0
Reviewed on 27/08/2021

Cheap and unnecessary

Moving from Slack to Blink was a huge downgrade.

Pros

It attempts to play in the space of Slack.

Cons

It does everything other chat apps do in a worse manner or is poorly implemented.
I sent multiple bugs back to the company and none were interpreted correctly or I was told the issue I was facing in one platform was fixed in another platform.

Response from Blink

Hi Pradyumn, we are sorry to hear that you did not have a good experience. We aim to provide helpful customer service to all of our users. We will take your feedback into account to improve our product and services for the future.

Replied 1/09/2021
Abby
  • Industry: Business Supplies & Equipment
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
4

5.0
Reviewed on 10/11/2024

We love Blink

I highly recommend Blink to anyone who is on the fence!

Pros

The security that Blink provides is unmatched

Cons

Sometimes it takes a little long to load

Katherine
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
3
Ease of Use
4
Customer Support
4

4.0
Reviewed on 20/05/2019

Alternative Intranet

We're still playing around with the features but so far after less than a month we are happy with what we are working with.

Pros

- free for up to 20 users
- great alternative to a company intranet / communication portal for the micro businesses who want to share their management system documentation with field staff and don't want to fork out expensive licences with Microsoft for similar products like yammer / SharePoint.
- if you are IT savvy and know how to build microapps feature will draw your attention.
- Can download on android and iOS devices
- Has a desktop app for windows and iOS devices

Cons

- you have to purchase the premier package at a monthly cost per user to do branding. It would be good if there was a fixed fee per month for up to 10 users for the small companies e.g. £20 plus VAT.

Alternatives Considered

Microsoft SharePoint and Slack

Reasons for Switching to Blink

- Cost - No clutter - Simply and easy to setup and run with
Cooper
  • Industry: Hospital & Health Care
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 30/08/2024

Blink - the work-life guru

I think Blink is the perfect little life hack, who doesn't love something that saves all of our passwords, protects you and keeps everything in one place. This has made work life easier for sure!

Pros

I love that Blink pulls everything together. Everything you need all in one spot!

Cons

I haven't found anything I least like about Blink. So far so great!

Sheen
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
0
Features
4
Ease of Use
5
Customer Support
0

5.0
Reviewed on 10/05/2024

Refreshingly intuitive way to communicate with colleagues

Pros

It is very intuitive and easy to use. The workflows are generated easily and it allows you to effectively communicate with your team members and even with contacts outside of your organization. I like that we can also have private conversations so it makes it simpler and better to use than conventional tools like emails.

Cons

Something to improve would be to find a way to reduce the crowd on the feed. It might become a lot to see at first and sometimes depending on the kind of messages you see, it may be negative too.

Linze
  • Industry: Transportation/Trucking/Railroad
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
0

5.0
Reviewed on 20/11/2024

Great Social App for Work

Pros

Easy navigation with user-friendly interface.

Cons

There could be a test window where we can see what customisations will look like with the UI on top. Instead it just shows the background image and logo as a preview.

Danielle
  • Industry: Apparel & Fashion
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
0

5.0
Reviewed on 22/11/2024

Easy to use

Pros

The ease of the product set up and daily usage.

Cons

No major cons with the program. It did have a slight learning curve but once a good understanding is gained it’s perfect.

Mitchell
  • Industry: Wholesale
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4.0
Reviewed on 29/11/2023

Blink employee super-app

Overall our experience with Blink is a positive. Lots of value.

Pros

Blink is awesome for:
Internal communications & Employee communication

Cons

The only thing I can think of is that Forms are a bit of a struggle to pull off correctly.

Jacqui
  • Industry: Hospital & Health Care
  • Company size: 5,001–10,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
0
Features
3
Ease of Use
4
Customer Support
0

5.0
Reviewed on 27/08/2021

Since Blink ...

Overall I have found Blink to be a really good tool. It is the first thing I look at in the morning. I spend my first 15 minutes in the morning checking Blink for any new Policies, information on new Covid rules or just nice posts from our services celebrating a customer's birthday or a day out at the seaside for the individuals we support - working in shared services it is so nice to see the people we support out and about and enjoying their lives - something we would probably have seen in a quarterly newsletter prior to Blink.

Pros

Since Blink was introduced into our company it has changed the way we communicate. Prior to it's introduction we had no central communication hub. We have over 100 care homes, very many staff and customers all over the UK, so we are very remote from each other.

Since Blink was introduced, we can now see posts from other services showing their activities and milestone celebrations. It connects central services to our homes and each home with each other making us feel part of the wider company rather than just a lone care home. This has been particularly important during the isolation of Covid in the past year and a half.

We also have all of our policies and procedures in one place on the Blink Hub.

Cons

A bit like Facebook - once a post has gone down the feed it is sometimes hard to find again if you need to refer to it again, this is especially difficult if the post is important information - say new rules regarding Covid.

Sometimes it is hard to find a particular Policy or Procedure in the Hub - but that might be more about how and where it is uploaded - I am not sure?

Response from Blink

Hello Jacqui, we are so glad to hear that you have had a positive experience with Blink! We aim to deliver the best user experience in communication, so it is really valuable to know that Blink has changed the way your organisation communicates.

Your suggestions for the search function have been passed to our Product Team. There is a personal Hub organisation feature currently under consideration, and we greatly appreciate your insight. We are always looking for ways to improve Blink, and we encourage our users to visit the Product Portal to make feature requests here: https://portal.joinblink.com/tabs/2-under-consideration

Replied 10/09/2021
NhaVinh
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
0
Features
4
Ease of Use
4
Customer Support
0

4.0
Reviewed on 24/06/2021

Useful App and Resource for Corporate Communications

My overall experience so far, has been positive.

Pros

I like the Hub and quick/direct links to our firm platform portals. Blink is also been a great tool to use and publish timely announcement and feature articles. I like being able to post as either myself or part of the Communications Team and the ability to view post analytics. It would be interesting and perhaps useful to connect/align Blink posts with Slack and/or Microsoft Teams since the majority of our employees also use those tools to communicate and collaborate with each other.

Cons

I am not sure if many others within my organization use the Chats feature since there are already so many other tools and applications that provide that functionality for us.

Response from Blink

Hi NhaVinh, thank you for your review. We are glad to hear that your overall experience with Blink has been positive. The Blink Chat feature is fully functional and many of our customers use it to completely replace Slack or other chat software. If there is a feature missing that you would like to see on Blink, we encourage you to let us know through our Product Portal here: https://portal.joinblink.com/tabs/2-under-consideration

Replied 31/08/2021
Graham
  • Industry: Transportation/Trucking/Railroad
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 17/06/2021

Must have for staff communication

Pros

Makes to passage of information across large amounts of staff seamless and easy.

Cons

Only issue I have is not being able to do admin on a mobile.

Response from Blink

Hi Graham, thank you for your positive review. It is great to learn how Blink has enabled communication to your staff. We have passed your request for mobile administration capabilities to the Product Development Team. If you have a spare moment, it would be helpful to know which parts of Blink Admin would be of most use to you "on the go" through our Product Portal here: https://portal.joinblink.com/tabs/2-under-consideration

Replied 31/08/2021
David
  • Industry: Real Estate
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 23/06/2021

Great Application, Greater Company

The company is amazing to work with! They hear you and work hard to make their product the best it can be

Pros

This app makes other apps like slack look like a joke. It channels, feeds, documents, integrations. So much more for less.

Cons

On occasion we have to refresh the app. Not the end of the world by any means and I feel confident they'll work through random bugs!

Response from Blink

Thank you for taking the time to leave a review, David. We appreciate your positive review and learning about your experience with Blink. Our Product Development Team is always working on improving the app, and your feedback is highly valuable to us. If you every experience any bugs or issues, please do not hesitate to reach out to us at [email protected] to help resolve the issue.

Replied 31/08/2021
Anup
  • Industry: Retail
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 20/08/2021

Excellent software

Live News and posts from all the depots in one place :)

Pros

We have 25 depots around the UK. There was a time when we didn't know what was happening in the other depots but now all employees from other depots post their comments, feedback and other things on Blink so now we don't miss anything :)

Cons

There is nothing to dislike about Blink :)

Response from Blink

Thank you for taking the time to leave a review, Anup! We appreciate learning how Blink has bolstered communication across your depots.

Replied 2/09/2021
Beth
  • Industry: Retail
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Features
4
Ease of Use
5
Customer Support
0

4.0
Reviewed on 26/08/2021

Crucial for Day to Day communication

Blink lets us have everything in one place so that colleagues don't need to remember multiple passwords to access things such as their self service portal or timesheets.

Pros

Since working from home Blink has been invaluable to our team as it allows us to communicate throughout the work day as if we were in the office.

Cons

Sometimes news feed is hard to filter and important information can sometimes be missed

Response from Blink

Hi Beth, thank you for your review. We appreciate learning how Blink has helped your team work remotely and support internal communication.

We can confirm that your feedback on the Feed and filters has been passed to the Product Team. Please do let us know if you have more feature requests through our Product Portal here: https://portal.joinblink.com/tabs/2-under-consideration

Replied 10/09/2021
Emma
  • Industry: Human Resources
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
0

5.0
Reviewed on 26/08/2021

Excellent product for a large Workforce

Excellent experience so far and a great communication tool for the workforce.

Pros

It's easy to use and performs like other popular private social media sites.

Cons

There is nothing i don't like at the moment

Response from Blink

Hi Emma, thanks for leaving a review. It is good to know how Blink's interface is intuitive and easy for our users to navigate. We are always looking for insights on our customer's experience, and we are happy to hear that everything is going well.

Replied 10/09/2021
David
  • Industry: Transportation/Trucking/Railroad
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Features
4
Ease of Use
5
Customer Support
5

5.0
Reviewed on 26/08/2021

Recommended

Team communication has improved, especially with the speed of getting things out there. Also noticed a morale boost at launch.

Pros

The product is really user friendly. Admin functions are straight forward and nothing is too many clicks away.

Cons

Occasionally when posting pics into the feed, they display as a link as opposed to the picture but with some fiddling i can usually solve this issue.

Response from Blink

Hi David, thanks for reviewing Blink! It is great to know that you have had a positive user experience. We are sorry to hear that posting pictures in the feed can get a bit fiddly as we aim for Blink to be as intuitive and simple to use as possible. We have passed your feedback to the Product Team to streamline posting photos.

Replied 10/09/2021
Kim
  • Industry: Retail
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4

4.0
Reviewed on 26/08/2021

Great for daily communication

Really good use it daily to communicate with a large team

Pros

Easy to use
Quick feedback
Fun
Good platform

Cons

No out of office facility
Hard to find previous comms

Response from Blink

Thank you for leaving Blink a review! It's great to hear that you are enjoying Blink and finding it easy to use. We are pleased to say that an "Out of Office" status feature is on the way very soon. If there are other features that you would like to see on Blink, be sure to let us know via our Product Portal here: https://portal.joinblink.com/tabs/2-under-consideration

Replied 10/09/2021
shaun
  • Industry: Transportation/Trucking/Railroad
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
5

4.0
Reviewed on 17/06/2021

Blink review

Has been invaluable during the crisis as a means of keeping up to date with colleagues concerns as well as communicating company policy and procedure in a rapidly changing environment

Pros

Ease of use - no training on basics required. Very intuitive

Cons

some of the search facilities could do with fine tuning

Response from Blink

Hi Shaun, thank you for your review. We are glad to know that you have found Blink intuitive and easy to use. We are also happy to report that in July 2021, we delivered improvements of the search facilities to add extra functionality and improve the user experience. If you have more feature requests, please be sure to visit our Product Portal here: https://portal.joinblink.com/tabs/2-under-consideration

Replied 31/08/2021
Nikesh
  • Industry: Commercial Real Estate
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 26/08/2021

Review

Pros

The ease of the communication and use and easy to set users up on

Cons

it doesnt have more functionalities in which we can work with

Response from Blink

Hi Nikesh, thank you for your review. It is great that you find Blink user friendly and easy to onboard new users. We are sorry to hear that you are missing some functionalities. We always aim make Blink the best product for all of our users, so please do let us know which features you would like added via our Product Portal here: https://portal.joinblink.com/tabs/2-under-consideration

Replied 10/09/2021
Christina
  • Industry: Mental Health Care
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 1/09/2021

Blink Review

Love how easy and intuitive the system is. Very easy to post to different groups of people when we have so many different teams. The system is perfect for both important employee update posts and also more informal update posts!

Pros

Extremely intuitive software and makes it incredible easy to update employees instantaneously! (Especially when you have so many!)

Cons

Nothing of note - I know that some employees have had problems with sending posts to specific teams but I think admins need to update their access as opposed to it being a system fault

Response from Blink

Thank you for your review Christina! We appreciate learning how Blink is intuitive for our users. We are always looking for insight on our customer's experience, so it is really valuable to know that it is easy to update employees.

Replied 10/09/2021
leon
  • Industry: Food Production
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

5.0
Reviewed on 10/06/2020

Blink Feedback

Exceptional…. we seen great feedback in terms of engagement and overall the front line workers now express themselves which we would never seen or shown the Leadership team. Also we can deliver first hand information direct to the phone which is instant. We have been able to create a frontline platform and generate team inclusion.

Pros

Function, user friendly and the team at Blink. They understand the business we are and what the objective was to deliver to the frontline workers.

Cons

We need understand further before we can express any con's at the moment.

Alternatives Considered

Workplace from Meta

Reasons for Switching to Blink

This was an overall strategic plan.....
Manda
  • Industry: Health, Wellness & Fitness
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
0

5.0
Reviewed on 26/08/2021

Easy to use and great way to communicate

We use Blink to store our policies so that all staff have access to them - this is very easy to use and we can easily direct staff to the appropriate place. Overall experience is really good.

Pros

We use Blink to post what is going on around the business. I use it to ensure all staff receive appropriate information that they require to do their roles.

Cons

None at this time. We are still developing the functionality

Response from Blink

Thank you for giving us a review, Manda. We are so glad to hear that you are having a positive experience with Blink.

Replied 10/09/2021

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