---
description: Review of ArcGIS Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
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title: ArcGIS | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

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# ArcGIS

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> ArcGIS is a mapping and analytics solution that helps businesses in healthcare, banking, manufacturing and other industries manage field operations, data collection, visualization, workflow configuration and more. Field workers can perform inspections, track assets and capture asset data, such as photos, videos, audio recordings, notes or markups. 


ArcGIS's business analyst application lets managers generate location-specific insights to optimize market planning, site selection and customer segmentation operations. The strategic, tactical, operational and informational dashboards allow supervisors to gain visibility into KPIs, data trends and project status. Additionally, staff members can use the crowdsource reporter tool to submit issues, observations, reviews and comments on specific plans and proposals anonymously.


ArcGIS comes with an application programming interface (API), which enables businesses to integrate the platform with several third-party solutions. It provides multiple iOS and Android mobile applications, allowing employees to handle operations remotely. Pricing is available on request and support is extended via phone, email, community forum, FAQs and documentation.
> 
> Verdict: Rated **4.6/5** by 505 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 505 Reviews |
| Ease of Use | 3.9/5 | Based on overall reviews |
| Customer Support | 4.1/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: ESRI
- **Founded**: 1969

## Commercial Context

- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: ArcGIS Online pricing (\<100 users) is based on purchasing the exact number of users required, with more able to be added at any time. See the ArcGIS website for pricing calculator.

Large organization pricing (100+ users): Contact ArcGIS for a quote.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Brazilian Portuguese, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, German, Greek, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 204 more

## Features

- 3D Imaging
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Ad hoc Query
- Ad hoc Reporting
- Alerts/Escalation
- Alerts/Notifications
- Asset Lifecycle Management
- Asset Tracking
- Barcoding/RFID
- Behavioural Analytics
- Benchmarking
- Bus Mileage Optimization
- Census Data Integration
- Chatbot
- Check-in/Check-out
- Collaboration Tools
- Colour Codes/Icons

## Integrations (1 total)

- AutoCAD

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Route Planning Software](https://www.softwareadvice.co.nz/directory/1917/route-planning/software)

## Related Categories

- [Route Planning Software](https://www.softwareadvice.co.nz/directory/1917/route-planning/software)
- [Logistics Software](https://www.softwareadvice.co.nz/directory/406/logistics/software)
- [GIS Software](https://www.softwareadvice.co.nz/directory/3501/gis/software)
- [Business Intelligence Tools](https://www.softwareadvice.co.nz/directory/4336/bi/software)
- [Artificial Intelligence (AI) Software](https://www.softwareadvice.co.nz/directory/4360/artificial-intelligence/software)

## Alternatives

1. [Maptitude](https://www.softwareadvice.co.nz/software/140401/maptitude) — 4.8/5 (88 reviews)
2. [Asset Essentials](https://www.softwareadvice.co.nz/software/36495/asset-essentials) — 4.4/5 (284 reviews)
3. [Scribble Maps](https://www.softwareadvice.co.nz/software/251090/scribble-maps) — 4.8/5 (48 reviews)
4. [OpenGov Enterprise Asset Management](https://www.softwareadvice.co.nz/software/228868/cartegraph) — 4.6/5 (28 reviews)
5. [Mergin Maps](https://www.softwareadvice.co.nz/software/446380/mergin-maps) — 4.7/5 (3 reviews)

## Reviews

### "ArcGIS for your mapping needs." — 5.0/5

> **HAFIZ USMAN** | *25 August 2024* | Civil Engineering | Recommendation rating: 10.0/10
> 
> **Pros**: The tools (especially geoprocessing tools) provide options to users when developing an interactive map.
> 
> **Cons**: The filling system is not user-friendly.

-----

### "Strong GIS Tool with a bit of a learning curve" — 4.0/5

> **Daniel** | *3 June 2025* | Information Technology & Services | Recommendation rating: 8.0/10
> 
> **Pros**: ArcGIS offers a highly intuitive interface, robust mapping features, and excellent data visualization tools for professionals.
> 
> **Cons**: Depending on how the data is structured and how you envision your visualization to look there can at times be a steep learning curve making it challenging for beginners
> 
> My overall experience with ArcGIS has been positive, especially for advanced GIS tasks, though it requires patience to master.

-----

### "Great possibilities in the ArcGIS program" — 5.0/5

> **Ahmed** | *15 October 2023* | Architecture & Planning | Recommendation rating: 9.0/10
> 
> **Pros**: What I really liked most about this program is its great ability to carry out tremendous tasks in a completely professional manner, which makes you literally dispense with other programs.
> 
> **Cons**: What bothers me most about it is that it requires specific specifications in order for it to work perfectly, but it must be said that it works on moderately efficient devices, and it sometimes has some problems while working, which can lead to the program stopping on its own and restarting it again.
> 
> When you see the results of your work after completion, you will realize that it was worth every minute you worked on it

-----

### "ArcGIS - an incredibly versatile suite of tools for mapping, data analytics, dashboards, surveys, storytelling, and more" — 5.0/5

> **Antony** | *17 December 2024* | Nonprofit Organisation Management | Recommendation rating: 10.0/10
> 
> **Pros**: Massive range of different mapping and analytical tools suitable for a wide range of abilities
> 
> **Cons**: Can be a very steep learning curve when using ArcGIS Pro (the desktop app)

-----

### "Review based a decades usage" — 5.0/5

> **Verified Reviewer** | *12 September 2023* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Wonderful interface, speed and ease of usage, useful and we'll designed tools. A strong userbase and Community resources.
> 
> **Cons**: Supports windows only. If the desktop platform made available to Linux OS users it can be more reachable to world.
> 
> Exceptional

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/125656/arcgis)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/artificial-intelligence/arcgis-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/125656/arcgis> |
| en-GB | <https://www.softwareadvice.co.uk/software/125656/arcgis> |
| en-IE | <https://www.softwareadvice.ie/software/125656/arcgis> |
| en-NZ | <https://www.softwareadvice.co.nz/software/125656/arcgis> |
| fr | <https://www.softwareadvice.fr/software/125656/arcgis> |

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