--- description: Review of VSys One Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: VSys One | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Volunteer Management Software](/directory/416/volunteer-management-software/software) > [VSys One](/software/123028/vsys-one) # VSys One Canonical: https://www.softwareadvice.co.nz/software/123028/vsys-one Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.nz/software/123028/vsys-one?page=2) > VSys One is a volunteer management software designed to help businesses in schools, parks and conservation, science centers, performing arts and museums manage volunteer registration, interviewing and scheduling on a unified interface. Administrators can utilize built-in mail merge tools to communicate with individuals via email, text or mail and archive interactions in a centralized repository for future reference. It includes VSys Live, a web interface for volunteers to log in search job openings, view upcoming events on a calendar, send or receive messages, track hours and sign documents. VSys Live Kiosk allows professionals to check-in and out and fill surveys such as COVID screening questionnaires from remote locations. Additionally, it offers a Schedule Lookup Tool, which lets supervisors search and locate schedules using keywords specific to department, location, status and more. VSys One provides VOXI, an exchange interface API, to design integration tools and access business data. Pricing is available on request and support is extended via email, phone and other online measures. > > Verdict: Rated **4.8/5** by 51 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 51 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Bespoke Software - **Location**: Albany, US - **Founded**: 1998 ## Commercial Context - **Starting Price**: US$2,500.00 - **Pricing model**: Per User - **Pricing Details**: Minimum purchase of three licenses required so minimum cost is $7,500. Contact Bespoke Software directly for pricing information. We price based on number of administrators, not number of volunteers (we want you to be as successful as possible). You have the option of purchasing licenses or Software-as-a-Service (SaaS). - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Assignment Management - Attendance Tracking - Calendar Management - Communication Management - Contact Management - Customisable Branding - Customisable Forms - Customisable Reports - Customizable Fields - Document Storage - Event Management - Event Scheduling - Member Directory - Membership Management - Mobile Access ## Integrations (7 total) - Enterprise Health Solution - SendGrid - Sterling - Tessitura - Twilio - Universal Background Screening - Workday HCM ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Volunteer Management Software](https://www.softwareadvice.co.nz/directory/416/volunteer-management-software/software) ## Alternatives 1. [SignUpGenius](https://www.softwareadvice.co.nz/software/390445/signupgenius) — 4.6/5 (1983 reviews) 2. [VolunteerLocal](https://www.softwareadvice.co.nz/software/59946/volunteerlocal) — 4.8/5 (204 reviews) 3. [Vome Volunteer](https://www.softwareadvice.co.nz/software/366441/vome-volunteer) — 4.6/5 (34 reviews) 4. [ivolunteer.com](https://www.softwareadvice.co.nz/software/458126/iVolunteerOnline) — 4.7/5 (40 reviews) 5. [SignUp.com](https://www.softwareadvice.co.nz/software/111753/volunteerspot) — 4.8/5 (395 reviews) ## Reviews ### "A Real Game Changer in Volunteer Administration and Metrics Reporting for Senior Leadership\!" — 5.0/5 > **Amy Faith** | *14 May 2021* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: With customization of advanced exporter and custom column reports, VSys One user tools and reports offers the ability to create performance-based dashboards when saving data to Excel, creating a graphical gauge that tracks the throughput of volunteers and lets you monitor volunteer successes throughout your system. We recently created a thermometer to provide leadership with reports on numbers of volunteers returning back into service in-person post-pandemic week over week. We plan to expand on the reporting to include peer-to-peer volunteers and number of visits or encounters they have on a daily basis. The software will grow as your program grows. We love the ability it has to put the onus on volunteers to upload their own data, making the on boarding process much easier with less keying in of information for staff, while eliminating the need for paper and having to chase after volunteers to complete their requirements. We love that VSys is able to report out on everything you need, helping you to speak in a language that C-Suite leaders can understand and it even has the ability to do some things that you didn't know you needed. With VSys One and Vsys Live, the possibilities are endless\! > > **Cons**: At first, the cost was a dissatisfier among top leadership, but it is well worth the price. They say you get what you pay for. VSys is the Rolls-Royce of Volunteer Administration Software, it simply inspires greatness and makes data tracking simple\! > > I have worked in volunteer administration for close to 25 years. I have seen a thing or two when it comes to data collection and volunteer tracking software. In my time, I have never worked with a more sincere group of people than the staff at Bespoke Software. My organization is currently two-years post merger and we're working with VSys to merge all of our hospitals into one cohesive system. With VSys One and VSys Live, whenever you have a task, the customer service team will meet you where you are at and help you to accomplish the project. In some cases you can start the project on your own and they will take the reins if something needs to be tweaked or they might even walk you through it with step-by-step instructions. With other software, it seemed to take forever to get an answer and the answer did not involve human interaction. With VSys, you can be sure that during normal business hours, you are covered with telephone and email support. ----- ### "VSys is Great\!" — 5.0/5 > **Janice** | *16 February 2022* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: Everything we need to do has a place in this software. It offers far more than we need. > > **Cons**: The references to html content confuses me and complicates some things. Sometimes the page layouts are not so pretty to look at. > > Although it does take some time to learn and utilize all of the features, utilizing the online manual or calling support will usually get your needs fulfilled. Support staff are extremely responsive. ----- ### "Needlessly Complex" — 3.0/5 > **David** | *1 August 2019* | Hospital & Health Care | Recommendation rating: 3.0/10 > > **Pros**: I can't deny that it is powerful. It will make reports and track data. The phone support is decent. > > **Cons**: See the title of the review. The user interface as the administrator is cumbersome and non-intuitive. There are too many steps and serpentine workflows to accomplish basic tasks such as creating a job assignment or building a new training. > > The product line is confusing - VSys One, VSys Lite, VSys Live, VSys Kiosk, VSys Live Kiosk. A few key features that were promised by the project leader have failed to materialize. My sense is that again, they have a product that can do many things, but they don't know how to package their own product or create a user interface friendly for customers. The business model is one of paying for a support subscription post-implementation so they don't have much of an incentive to change. ----- ### "Multi-Branch Hospice Volunteer Department" — 4.0/5 > **Eric** | *9 July 2020* | Hospital & Health Care | Recommendation rating: 7.0/10 > > **Pros**: -Customization is awesome. You can really make the product look and feel however you like for you as the administrator and for the end user. It has a lot of features that can both mold to your current workflows, but also enhance and automate your workflows. -Customer service is one of the best features of this organization. Their live representatives are very knowledgeable of the product and it's features and willing to help work through any issue that you are having. -customize able reports and bulk changes. Whatever I need to pull out of the database in whatever format is accessable. > > **Cons**: -The fact that the program is so customizable also means there's more than one one way to accomplish the same task or reach the same goal. This does mean that different from people Vsys can have different "go to" ways of completing items. This can lead to some frustration. -The flow of information/data in the software can feel a bit cumbersome. There's not 100% consistency in the software screens when working in the "setup" of different functions. This requires one to really understand how every "data point" or term in VSys connects throughout. > > Overall it has been good. The initial integration was a little haphazard and felt rushed at points, but the ongoing support and follow up with the agency has allowed us to completely transform and smooth out our on boarding process for volunteers. The company is very accommodating to our needs and questions, sometimes creating new things that the software couldn't do before. ----- ### "VSys One Comments" — 4.0/5 > **Sandra** | *4 June 2025* | Hospital & Health Care | Recommendation rating: 7.0/10 > > **Pros**: Great customer service anytime we have an issue or question. Appreciate the quick follow up from the headquarters, as well\! > > **Cons**: hard to get everything we want/need in one package. Staff have mentioned that the program can feel 'clunky' at times. > > Have been partners with them for over 10 years. Overall, very good experience\! 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