---
description: Review of RedAlert NMX Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: RedAlert NMX | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Fire Department Software](/directory/3889/fire-department/software) > [RedAlert NMX](/software/121867/redalert-nmx)

# RedAlert NMX

Canonical: https://www.softwareadvice.co.nz/software/121867/redalert-nmx

> RedAlert by Alpine Software is the all-in-one fire department management platform trusted by departments for 30+ years. Built for the firehouse, it brings reporting, scheduling, inspections, personnel records, and asset tracking into one connected system. Capture incident data in the field with mobile and MDT tools, run code-compliant inspections, track duty hours at the kiosk, and stay ahead of NERIS reporting requirements. RedAlert handles the day-to-day so command staff can focus on the mission, not the paperwork. From single stations to full county rollouts with multi-FDID support, it scales to fit your operation. And when you switch, we bring your data over with you. See why fire departments across the country rely on RedAlert to run smarter, stay compliant, and respond faster.
> 
> Verdict: Rated **4.5/5** by 4 users. Top-rated for **Ease of Use**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 4 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 3.7/5 | Based on overall reviews |
| Value for Money | 1.0/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 10% | (1/10 Likelihood to recommend) |

## About the vendor

- **Company**: Alpine Software

## Commercial Context

- **Pricing model**: Per Feature (Free Trial)
- **Pricing Details**: Contact Alpine Software for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- API
- Activity Tracking
- Alerts/Notifications
- Attendance Management
- Barcode Recognition
- Communication Management
- Compliance Management
- Customisable Forms
- Document Management
- Employee Management
- Equipment Tracking
- Event Calendar
- Facility Management
- For First Responders
- Geographic Maps
- In-Vehicle Navigation
- Incident Management
- Incident Response Checklists
- Inspection Management
- Inventory Management

## Integrations (4 total)

- Hexagon
- TargetSolutions
- Tyler Enterprise Public Safety
- Vector LMS & Training

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Fire Department Software](https://www.softwareadvice.co.nz/directory/3889/fire-department/software)

## Related Categories

- [Fire Department Software](https://www.softwareadvice.co.nz/directory/3889/fire-department/software)
- [IFTA Software](https://www.softwareadvice.co.nz/directory/3992/ifta-software/software)

## Alternatives

1. [First Due](https://www.softwareadvice.co.nz/software/357561/first-due) — 4.6/5 (58 reviews)
2. [Code3 Strategist](https://www.softwareadvice.co.nz/software/256379/code3-firewatch) — 4.7/5 (6 reviews)
3. [eSchedule](https://www.softwareadvice.co.nz/software/171508/eschedule) — 4.8/5 (77 reviews)
4. [CityReporter](https://www.softwareadvice.co.nz/software/384304/cityreporter) — 4.4/5 (22 reviews)
5. [Emergency Reporting](https://www.softwareadvice.co.nz/software/133978/emergency-reporting) — 4.4/5 (43 reviews)

## Reviews

### "Integration at its best\!" — 5.0/5

> **Josh** | *23 May 2016*
> 
> We absolutely love this. The staff is very helpful. Support number always great very friendly and willing to help and answer questions. 

We would never go with any other software. Period. 

I recommend this to all my neighboring departments.

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### "Horrible - not sure how they are still in business.  No one calls back - over promise under deliver\!" — 5.0/5

> **CHARLIE** | *16 February 2018* | Recommendation rating: 0.0/10
> 
> **Pros**: Software is easy to use.  All the modules work together real well.  I guess my issue is the customer service - horrible\!
> 
> **Cons**: The customer service and support is the worst.  If you want something done or added you should plan at least a year out.  It may take that long for someone to call you back or actually get the item completed.  When you see there booth at any show, just keep walking.

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### "Absent Customer Service" — 3.0/5

> **John** | *7 October 2020* | Government Administration | Recommendation rating: 1.0/10
> 
> **Pros**: System works great once completed to your specifications.
> 
> **Cons**: Very poor customer service.  Never responds to emails for service.  Constant follow up phone calls for status updates on projects.  Very poor communication and follow up.
> 
> Poor communication and follow up to completing configurations.

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### "Best RMS Software ever\!" — 5.0/5

> **Steve** | *17 May 2016*
> 
> I would never go with any other company for my Fire Department's records and dispatching.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/121867/redalert-nmx)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/fleet-management/redalert-nmx-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/121867/redalert-nmx> |
| en-GB | <https://www.softwareadvice.co.uk/software/121867/redalert-nmx> |
| en-IE | <https://www.softwareadvice.ie/software/121867/redalert-nmx> |
| en-NZ | <https://www.softwareadvice.co.nz/software/121867/redalert-nmx> |

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