--- description: Review of Ackroo Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Ackroo | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [POS Systems](/directory/210/web-based-point-of-sale-software/software) > [Ackroo](/software/121744/ackroo) # Ackroo Canonical: https://www.softwareadvice.co.nz/software/121744/ackroo Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/121744/ackroo?page=2) > Ackroo is a customer loyalty solution that helps businesses in the retail, petroleum, hospitality and automotive industry distribute eGift cards, manage email campaigns, track transactions and more. It allows customers to register for loyalty programs, monitor transactions and add balances in gift cards. Ackroo enables staff members to utilize the self-service tool to administer loyalty programs, generate location-specific promos and create barcoded gift cards. Administrators can set up currency-specific and points-based rewards programs, optimizing overall customer engagement. Additionally, it lets employees send thank you messages, purchase reminders and other marketing emails to customers from within the unified platform. Ackroo comes with an application programming interface (API), which allows businesses to integrate the platform with several third-party solutions. It also provides native iOS and Android mobile applications, which lets businesses build their brand identity. It is available on monthly subscriptions and support is extended via FAQs, email, phone, documentation and other measures. > > Verdict: Rated **4.2/5** by 21 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 21 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Ackroo ## Commercial Context - **Starting Price**: CA$35.00 - **Pricing model**: Per Feature - **Pricing Details**: Ackroo is available across three-pricing plans, outlined below. Gift Card \& Promo Program: $35/month (per location) eGift Card Program: $35/month Loyalty Program: $100/month (per location) Enterprise: Please contact Ackroo directly for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French - **Available Countries**: Canada, United States ## Features - API - Activity Dashboard - Activity Tracking - CRM - Campaign Analytics - Campaign Management - Campaign Planning - Campaign Segmentation - Communication Management - Contact Management - Customer Activity Tracking - Customer Database - Customer History - Customer Profiles - Customer Segmentation - Customisable Branding - Customisable Reports - Data Import/Export - Discount Management - Email Management ## Integrations (7 total) - Clover - Hippos POS - Lightspeed - Maitre'D - Moduurn - Shopify POS - Squirrel POS ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [POS Systems](https://www.softwareadvice.co.nz/directory/210/web-based-point-of-sale-software/software) ## Related Categories - [POS Systems](https://www.softwareadvice.co.nz/directory/210/web-based-point-of-sale-software/software) - [Payment Processing Software](https://www.softwareadvice.co.nz/directory/4526/online-payment/software) - [Customer Engagement Software](https://www.softwareadvice.co.nz/directory/508/customer-engagement/software) - [Mobile Marketing Software](https://www.softwareadvice.co.nz/directory/4398/mobile-marketing/software) - [Customer Loyalty Software](https://www.softwareadvice.co.nz/directory/4383/customer-loyalty/software) ## Alternatives 1. [Kangaroo](https://www.softwareadvice.co.nz/software/324113/kangaroo) — 4.9/5 (248 reviews) 2. [TapMango](https://www.softwareadvice.co.nz/software/53533/tapmango) — 4.8/5 (186 reviews) 3. [EngagePackage](https://www.softwareadvice.co.nz/software/439462/engagepackage) (0 reviews) 4. [Tremendous](https://www.softwareadvice.co.nz/software/262872/tremendous-rewards) — 4.8/5 (456 reviews) 5. [Giftbit](https://www.softwareadvice.co.nz/software/216283/giftbit) — 4.6/5 (82 reviews) ## Reviews ### "Great\!" — 5.0/5 > **Alex** | *23 August 2021* | Restaurants | Recommendation rating: 10.0/10 > > **Pros**: Simple to use and integrates with my current software. Was easy to upload liability reports when switching over. > > **Cons**: The iOS app doesn’t always work with processing gift cards. > > Simple to use their products. ----- ### "Ackroo is a Great company overall\!" — 5.0/5 > **Audrey** | *18 August 2021* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: Our company - Audrey's Auto Repair - has found that using the Loyalty Reward Card \& Gift Card programs together, it has greatly increased our client loyalty to our shop, which has had a positive impact on our return of investment. > > **Cons**: I have not found anything in the program that I would change. > > The Ackroo team has been wonderful to work with. They are not your typical pushy sale people. They are the real deal and care about helping their clients get the ultimate experience\! ----- ### "Lacks Critical Ease of Integration with Wordpress/WooCommerce" — 2.0/5 > **Micah** | *23 August 2021* | Computer Software | Recommendation rating: 3.0/10 > > **Pros**: That it has an API and ability to export reports > > **Cons**: Lacks necessary plugins for Wordpress/WooCommerce for ability apply Gift Cards to WooCommerces product purchases\! > > They are inapt when it comes to integration with eCommerce integrations other than an API which is the most important start but insufficient. ----- ### "Great gift card system fro our Restaurant" — 5.0/5 > **Saddy** | *17 August 2021* | Hospitality | Recommendation rating: 9.0/10 > > **Pros**: Easy to use. Very Reliable. Great analytics > > **Cons**: Integrates with our POS system but sometimes there are glitches with gift cards. Communication errors. Probably less than 1% of the time though. > > Ackroo is oour Gift Card system. It runs a system that works has 1000's of gift cares with 10's of 1000s of dollars. ----- ### "Ackroo" — 5.0/5 > **Deborah** | *17 August 2021* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: The software is simple and easy to teach to users. > > **Cons**: Would be great if it integrated with our dealer management system. > > We use Ackroo as a promotional item for vehicle sales, as a way to maintain a customers business by getting the opportunity to provide a service after we have made a mistake. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/121744/ackroo?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/121744/ackroo) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data