--- description: Review of 800.com Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: 800.com | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Call Recording Software](/directory/1718/call-recording/software) > [800.com](/software/120982/800-com) # 800.com Canonical: https://www.softwareadvice.co.nz/software/120982/800-com Page: 1 / 15\ Next: [Next page](https://www.softwareadvice.co.nz/software/120982/800-com?page=2) > 800.com is a call tracking solution that helps businesses utilize toll-free numbers to manage and optimize customer interactions with text messaging, call routing, professional greetings and more on a centralized platform. It enables staff members to forward calls to designated numbers and block spam calls, increasing overall team productivity. 800.com allows supervisors to create digital call recording files to verify facts, track employee performance and categorize customer calls. With the call notification and reporting functionalities, employees can track callers, forward calls to specific coworkers, add notes and monitor overall sales operations. Additionally, it lets team members automatically transfer voicemails to employee emails with text and audio recordings. 800.com provides a call ID module, which enables professionals to receive and monitor caller names and phone numbers. It is available on monthly and annual subscriptions and support is extended via live chat, email, FAQs, documentation, phone and other online measures. > > Verdict: Rated **4.7/5** by 346 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 346 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: 800.com - **Location**: Longboat Key, US ## Commercial Context - **Starting Price**: US$149.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: 800.com is available across 3 pricing tiers, details of which are outlined below – Pro – Includes 5 toll-free numbers • Monthly - $239/month • Yearly - $199/month (billed annually) Unlimited – Includes 1 toll-free number • Monthly - $59/month • Yearly - $49/month (billed annually) Personal – Includes 1 toll-free number • Monthly - $23/month • Yearly - $19/month (billed annually) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - API - Alerts/Notifications - Archiving & Retention - CRM - Call Centre Management - Call Conferencing - Call Disposition - Call List Management - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scoring - Call Screening - Call Scripting - Call Tracking - Call Tracking Metrics - Call Transcription - Call Transfer - Callback Scheduling ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Call Recording Software](https://www.softwareadvice.co.nz/directory/1718/call-recording/software) ## Related Categories - [Call Recording Software](https://www.softwareadvice.co.nz/directory/1718/call-recording/software) - [Call Tracking Software](https://www.softwareadvice.co.nz/directory/3509/call-tracking/software) - [VoIP Software](https://www.softwareadvice.co.nz/directory/4508/voip/software) - [Business Phone Systems](https://www.softwareadvice.co.nz/directory/1714/business-phone-service/software) ## Alternatives 1. [Ringover](https://www.softwareadvice.co.nz/software/120988/ringover) — 4.7/5 (881 reviews) 2. [Nextiva](https://www.softwareadvice.co.nz/software/2683/nextiva-business-voip) — 4.6/5 (919 reviews) 3. [RingEX](https://www.softwareadvice.co.nz/software/173497/officeuk) — 4.2/5 (1205 reviews) 4. [3CX](https://www.softwareadvice.co.nz/software/4936/3cx-phone-system) — 4.4/5 (467 reviews) 5. [Ooma Office](https://www.softwareadvice.co.nz/software/143509/ooma-office) — 4.4/5 (248 reviews) ## Reviews ### "800.com is amazing and works great\!" — 5.0/5 > **Laura** | *1 October 2025* | Insurance | Recommendation rating: 10.0/10 > > **Pros**: 800.com is very easy to set up and works almost instantly. I have had a few phone calls, they were very clear and told me it was a 1-800 call coming in and could see the actual number calling. It is a great service and I highly recommend it\! > > **Cons**: I don't have anything that I do not like at this time as it has worked great for my business. Everything about 800.com is easy and inexpensive and suits all of my business needs. > > I was able to find a number that worked well and could be remembered by people easily. I paid for the service and connected just one line to my cell phone as that is what I use for calls on the go. It worked immediately after set up. ----- ### "Happy and highly recommend" — 5.0/5 > **Robert** | *25 May 2026* | Environmental Services | Recommendation rating: 10.0/10 > > **Pros**: Easy to navigate and a user friendly dashboard. Forwarding calls and having the ability to show multiple staff to receive calls has been a positive experience > > **Cons**: The process can be very detailed. If one tends to not be as skillful with technology, he or she may become frustrated with the array of available features. > > Overall, it’s been an exceptional resource for business tool as we run a business that is very phone call heavy and needs messages received in an expedited manner. ----- ### "Friendly and Helpful Customer Service\!" — 4.0/5 > **Henry** | *29 October 2024* | Wholesale | Recommendation rating: 7.0/10 > > **Pros**: Easy way to manage the toll-free numbers in one platform > > **Cons**: It's been very difficult to find the new numbers I like. > > I've been using 800.com for my company toll-free for more than 4 years. 800.com has very friendly and helpful customer service 24/7. That's why I recommend 800.com for the business who needs toll-free numbers. ----- ### "Very Pleased with 800.com" — 5.0/5 > **Todd** | *13 April 2026* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: 800.com covered all the features we were looking for and had the best price. We compared this to a few other services that landed on 800.com and happy we did. > > **Cons**: As of now there aren't any cons. We are very happy with the service and don't anticipate any cons from what we can see. > > Fantastic. The whole process was very easy to set up. The sales staff and the tech support were all fantastic. ----- ### "My overall experience with 800.com has been great. The pricing is fair." — 5.0/5 > **Royneisha** | *28 May 2026* | Transportation/Trucking/Railroad | Recommendation rating: 10.0/10 > > **Pros**: 800.com made it really easy to set up a professional business phone number for my company. I like that I can keep everything organized from my phone without needing extra equipment. The call forwarding and tracking features are helpful, especially for business owners who want to separate personal and business calls. The setup process was simple, the dashboard is easy to learn, and the pricing feels worth it for the features you get. Customer support was also responsive when I had questions. Overall, it gives my business a more professional image. > > **Cons**: The only downside is that sometimes there can be a small learning curve when first setting up all the features and customizing everything. I also wish some advanced features were included in the lower-priced plans instead of requiring upgrades. Other than that, my overall experience has been positive. > > My overall experience with 800.com has been great. It helped me create a more professional image for my business by giving me a dedicated business phone number that I can manage directly from my cellphone. The setup process was simple, the app is easy to navigate, and features like call forwarding and tracking make staying organized much easier. I also appreciate being able to separate business calls from personal calls without needing another device. The pricing is fair for the value you receive, and customer support has been helpful whenever I needed assistance. ----- Page: 1 / 15\ Next: [Next page](https://www.softwareadvice.co.nz/software/120982/800-com?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/120982/800-com) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data