--- description: Review of 800.com Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: 800.com | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Call Recording Software](/directory/1718/call-recording/software) > [800.com](/software/120982/800-com) # 800.com Canonical: https://www.softwareadvice.co.nz/software/120982/800-com Page: 1 / 14\ Next: [Next page](https://www.softwareadvice.co.nz/software/120982/800-com?page=2) > 800.com is a call tracking solution that helps businesses utilize toll-free numbers to manage and optimize customer interactions with text messaging, call routing, professional greetings and more on a centralized platform. It enables staff members to forward calls to designated numbers and block spam calls, increasing overall team productivity. 800.com allows supervisors to create digital call recording files to verify facts, track employee performance and categorize customer calls. With the call notification and reporting functionalities, employees can track callers, forward calls to specific coworkers, add notes and monitor overall sales operations. Additionally, it lets team members automatically transfer voicemails to employee emails with text and audio recordings. 800.com provides a call ID module, which enables professionals to receive and monitor caller names and phone numbers. It is available on monthly and annual subscriptions and support is extended via live chat, email, FAQs, documentation, phone and other online measures. > > Verdict: Rated **4.7/5** by 313 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 313 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: 800.com - **Location**: Longboat Key, US ## Commercial Context - **Starting Price**: US$149.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: 800.com is available across 3 pricing tiers, details of which are outlined below – Pro – Includes 5 toll-free numbers • Monthly - $239/month • Yearly - $199/month (billed annually) Unlimited – Includes 1 toll-free number • Monthly - $59/month • Yearly - $49/month (billed annually) Personal – Includes 1 toll-free number • Monthly - $23/month • Yearly - $19/month (billed annually) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - API - Alerts/Notifications - Archiving & Retention - Call Centre Management - Call Conferencing - Call Disposition - Call List Management - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scoring - Call Screening - Call Scripting - Call Tracking - Call Tracking Metrics - Call Transcription - Call Transfer - Callback Scheduling - Caller ID ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Call Recording Software](https://www.softwareadvice.co.nz/directory/1718/call-recording/software) ## Related Categories - [Call Recording Software](https://www.softwareadvice.co.nz/directory/1718/call-recording/software) - [Call Tracking Software](https://www.softwareadvice.co.nz/directory/3509/call-tracking/software) - [VoIP Software](https://www.softwareadvice.co.nz/directory/4508/voip/software) - [Business Phone Systems](https://www.softwareadvice.co.nz/directory/1714/business-phone-service/software) ## Alternatives 1. [Ringover](https://www.softwareadvice.co.nz/software/120988/ringover) — 4.7/5 (858 reviews) 2. [Nextiva](https://www.softwareadvice.co.nz/software/2683/nextiva-business-voip) — 4.6/5 (914 reviews) 3. [RingEX](https://www.softwareadvice.co.nz/software/173497/officeuk) — 4.2/5 (1200 reviews) 4. [3CX](https://www.softwareadvice.co.nz/software/4936/3cx-phone-system) — 4.4/5 (465 reviews) 5. [Ooma Office](https://www.softwareadvice.co.nz/software/143509/ooma-office) — 4.4/5 (248 reviews) ## Reviews ### "A Happy Customer" — 5.0/5 > **Emmanuel** | *27 October 2025* | Business Supplies & Equipment | Recommendation rating: 10.0/10 > > **Pros**: Ease of use and the flexibility of the dashboard. Requesting new numbers and configuration is simple. Anyone can do it. > > **Cons**: So far nothing to complain about. I am receiving all my calls and I am able to review in my console. > > It’s helped me create a true separation for my business and private calls. And also track calls and customer engagement. ----- ### "Comprehensive service at a good price" — 5.0/5 > **Michael** | *20 January 2026* | Construction | Recommendation rating: 8.0/10 > > **Pros**: Features and prices for unlimited phone service and vanity number options were better than other carriers > > **Cons**: Not much, very simple to use so far, plus all of the settings and functions are quick and easy to adjust > > Had a phone call with the sales team and they explained the features and went over the new AI and call recording features that were very helpful ----- ### "Friendly and Helpful Customer Service\!" — 4.0/5 > **Henry** | *29 October 2024* | Wholesale | Recommendation rating: 7.0/10 > > **Pros**: Easy way to manage the toll-free numbers in one platform > > **Cons**: It's been very difficult to find the new numbers I like. > > I've been using 800.com for my company toll-free for more than 4 years. 800.com has very friendly and helpful customer service 24/7. That's why I recommend 800.com for the business who needs toll-free numbers. ----- ### "Great value is for sure" — 3.0/5 > **David** | *24 September 2025* | Telecommunications | Recommendation rating: 7.0/10 > > **Pros**: Call management is great and i like the orginazation, the learning curve isn't hard to deal with. and very easy to work with. > > **Cons**: the one prime issue we have now is the messaging and texting. even with the approval the old rejected one i still in the way and the client support is very slow and never picked up phone during working hours after multiple call attempts. > > everything over is ok i mean the features are nice and value is good, compared to others we have used this is great, for us we just have a issue with not being able to send out message even after being approved ----- ### "Easy-peasy" — 5.0/5 > **Julia** | *18 December 2025* | Hospitality | Recommendation rating: 3.0/10 > > **Pros**: Straight forward black and white provided service with no hidden fees. Ease of use. Fast and friendly customer care. > > **Cons**: The lack of options and information within the application. Have to go to the website often, mainly to check on minutes used. > > Pleased with the service and the transparency in the use of that service. The ease of use is vital in my life ----- Page: 1 / 14\ Next: [Next page](https://www.softwareadvice.co.nz/software/120982/800-com?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/120982/800-com) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data