About Glue Up

Glue Up (Formerly EventBank) is a cloud-based engagement management platform for nonprofit organizations. Glue Up integrates event management, membership management, customer relationship management (CRM), email marketing, payment processing and dedicated mobile apps into one platform. With Glue Up’s membership renewal workflow, users are alerted to outstanding payments and can send automatic reminders to members via email and through push notifications. The mobile membership directory lets organizers view member information and connect with members. Users can search through the member directory and create search filters to identify specific types of members. Organization members can use the mobile app to receive messages, register for events, edit profile information and manage their subscriptions. The payment module lets users collect membership dues and payment via credit cards, wire transfers and other digital payment gateways. Glue Up also comes with two separate apps for members and organizers, which are available for iOS and Android devices. Support is provided via email, phone, Helpdesk and webinars.
Glue Up Software - Glue Up Dashboard
Glue Up Software - CRM Timeline
Glue Up Software - Email Marketing & Events
Glue Up Software - In-Depth Analytics
Glue Up Software - Mobile Apps
Glue Up Software - Glue Up Dashboard - thumbnail
Glue Up Software - CRM Timeline - thumbnail
Glue Up Software - Email Marketing & Events - thumbnail
Glue Up Software - In-Depth Analytics - thumbnail
Glue Up Software - Mobile Apps - thumbnail

Glue Up pricing

Glue Up does not have a free version and does not offer a free trial.

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
No

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Glue Up Reviews

Overall rating

4.5
Write a Review!

Feature rating

Value for Money
4.4
Functionality
4.4
Ease of Use
4.5
Customer Support
4.6
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All Glue Up Reviews

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148 reviews
Van McLean
Van McLean
  • Industry: Nonprofit Organisation Management
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
4
Ease of Use
5
Customer Support
5

4.0
Reviewed on 22/04/2021

GlueUp for NGOs

Pros

Dealing with database management and marketing automation as part of my oversight, GlueUp serves its purpose and offers a more comprehensive and sophisticated features as compared to other CRM softwar however this may still be improved. GlueUp management is very much open to working with its clients to improve the overall system. GlueUp is the only CRM I know with events and membership management at one.

Cons

The pricing might be a bit steep for some companies/NGOs. The marketing automation may still be improved like providing a more customizable feature. For database management, GlueUp must devise a function where it will notify the administrator/user of the duplicated email addresses.

Alternatives Considered

Act!

Reasons for Choosing Glue Up

GlueUp combines membership and events management which is vital to our operations.

Switched From

Act! and Mailchimp
Nicholas
  • Industry: Furniture
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
4

4.0
Reviewed on 4/09/2024

Glue Up is the CRM your organizations needs!

Overall, the experience with Glue Up has been wonderful. The customer service is excellent and the Glue Up team is continuously evaluating and implementing ways to improve the platform. Glue Up holds quarterly webinars to update their customers on everything they are doing while allowing them to ask questions directly to the CEO, which is a nice touch. Glue Up also has tons of resources and training videos/webinars to help members of your organization get equipped with using the platform.

Pros

Glue Up is a great solution for connecting your database with your various forms of electronic communications as well as your website. It's an awesome CRM platform for membership-based organizations!

Cons

While it's great that Glue Up is designed to be an all-in-one platform, there are limitations to things like website and email design, along with setting up events with landing pages. It gives you the basics, but it would be nice if Glue Up could match some of the customization and creative options that other platforms can.

Alternatives Considered

WildApricot

Reasons for Switching to Glue Up

Glue Up appeared to offer more options and be the most innovative as a CRM. Their pricing is also very fair for the products that they offer.
Lisa
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

5.0
Reviewed on 19/12/2024

GlueUp experience

We have found our experience using GlueUp to be great.

Pros

My organisation has been using GlueUp for a number of years now. The system is great, easy to use and they are continually improving the functionality to suits their users. Our account management team are very flexible with us, which we appreciate so much.

Cons

There is not much to dislike but I would love for them to be able to add functionality that allows for a % of the invoice amount to be passed onto the customer when they pay with cc. Our organisation is losing a lot of money because this functionality is not available. I would also love to be able to create 1 invoice for more than 1 registration from the backend (this feature is only available in the frontend).

Kim
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
2
Features
2
Ease of Use
1
Customer Support
5

1.0
Reviewed on 10/06/2024

Not useful for an association with over 500 members

Pros

The profile page is similar to Facebook which some members like.

Cons

Too many cons to list, but you don't have access to your website reports. It is not user-friendly when it comes to navigating through the backend of your website (Your Membership was so much easier). Members constantly have problems with navigating through the system...don't know how to respond to posts, can't figure out how to opt-out of notifications.

Nicolas
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 22/11/2024

Appropriate for my organization

It has been a fantastic journey. I learned to manage it and be on top of it so quickly. I feel that I am in control of events and communications to our membership. I can do it anytime.

Pros

It is extremely user-friendly. I can communicate instantly with the membership. It is very easy to create events and conferences. I can tell who is opening and reading my emails.

Cons

I like everything about GlueUP. If I had to choose one thing, it would be that some templates do not adjust to education—for example, the use of company instead of school, college, or university.

Alternatives Considered

MemberPlanet

Reasons for Switching to Glue Up

I loved the product once I saw it and you were the first to call and follow up on my request for additional information before purchasing.
Justin
  • Industry: Consumer Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4.0
Reviewed on 11/09/2024

GlueUp is a great all in one membership manager

Our GlueUP experiences has plenty of positives including the ability to bring everything under one roof and allow our memberships team to clearly see all contacts and members without constant export and import/sync with other software.

Pros

GlueUp is a all in one membership software, which enables us to do events, sell membership, Email campaigns and CRM.

Cons

Some email marketing functionality is still a little clunky as compared with other purely email marketing software.

Alternatives Considered

Member Jungle

Reasons for Choosing Glue Up

all in one solution events, CRM, email, memebership management

Switched From

Act!

Reasons for Switching to Glue Up

all in one solution events, CRM, email, memebership management
Eleric
  • Industry: Nonprofit Organisation Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5.0
Reviewed on 14/06/2024

Many features and each day increasing more

Pros

After sales and platform availability.
Very complete platform and features that help an organization a lot in its day-to-day work.
Ease of use and implementation. Customer support.

Cons

Nothing! Excellent platform and service!

Reasons for Choosing Glue Up

Features, integrated native modules and cost-benefit.

Reasons for Switching to Glue Up

Features, integrated native modules and cost-benefit.
Kevin
  • Industry: Nonprofit Organisation Management
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 27/11/2024

Glue Up is the backbone for the non-profit organization we run in Houston.

We run a non-profit organization that requires member management, online services, and in-person event logistics. Glue Up is our one-stop-shop to solve for all of these matters.

Pros

Their engaged involvement allows us to remain focused on serving our Members. The platform is easy to operate, and their team is always accommodating for any issues or changes we need to solve. I would easily recommend Glue Up to any of my peers.

Cons

I have not found any issues with the software that was not quickly fixed or solved by the Glue Up team.

MASSIMO
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 15/01/2025

A great ally to increase efficiency within our Chamber

Pros

It´s a all-in-one platform that helped our organization digitalizing different processes and strengthening our capacity to manage events (both virtual and in person)

Cons

I cannot think on a real cons for Glue Up according to our experience

Jessica
  • Industry: Environmental Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 15/01/2025

Review Glue Up

I like most about Glue Up is its intuitive interface, which allows you to manage events, send personalized communications to members, and automate processes effectively, optimizing time and resources. I highly recommend Glue Up to all companies looking for a comprehensive and reliable solution to manage events and member relationships

Pros

it helps me optimally manage event registrations, maintain a consolidated database, and send mass emails according to the needs

Cons

No tengo algún mal comentario con la plataforma

Kaveendra
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

5.0
Reviewed on 9/09/2024

User friendly Platform

My overall experience with Glue Up has been highly positive. It’s an intuitive and comprehensive platform that streamlines event management, community building, and membership engagement.

Pros

Glue Up makes it easy to create and manage both in-person and virtual events. Users can set up event pages with registration forms, ticketing options, and event details in just a few steps, which saves time and reduces the hassle of coordinating logistics.

Cons

There was nothing like that we as a company need to use it more often

Leslie
  • Industry: Events Services
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
3
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 12/03/2024

An Amazing Platform

Pros

GlueUp has been by far the BEST event and attendee management platform that I have ever come across. No other platform comes close to how visually appealing GlueUp's event pages are or have the functionality and attendee check-in system as GlueUp. I honestly have very few things I can nitpick about GlueUp.

Cons

The only thing that I wish GlueUp implemented was a more simple way to cash in our event sales. It would be nice if we were able to manually do it through the platform instead of having to communicate with an individual over email to receive our event proceeds. Also, another challenge has been having to set up a business bank account in China in order to receive the funds. It would be nice if we can link personal bank accounts or receive the funds in a different way such as Alipay or WeChat.

Jasper
  • Industry: Food & Beverages
  • Company size: 501–1,000 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 21/05/2023

Glue Up - An excellent tool for Association Management.

We previously got a company to build a customise Mobile App for our member and events management, but it was full of bugs, which made many members frustrated and upset. Ever since we switched to Glue Up, our members have enjoyed the new system, with almost no complains about it. Engagement with our members have also increased with the use of the Glue Up system. Glue Up has many of the features (and more) which we had to customised for our previous mobile app, thus using it was breeze.

Pros

Glue Up has been an integral part of our association's member management and function. We love that it combines Member Management, Events Management, and Electronic Marketing, on a single platform. We also love how Glue Up is constantly seeking to improve/upgrade itself and products, whether it is user experience, new functions, or feedback on backend CRM. There's always trainings available on the new rolled-out functions, and their team is always available when you need them.

Cons

All has been good so far, and they are always open to hearing our feedback to improve.

Kentall
Kentall
  • Industry: Marketing & Advertising
  • Company size: 201–500 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
0

4.0
Reviewed on 20/04/2023

Glue Up personal experience review

Pros

Great intuitive user interface, have a wide range of features and with comprehensive analytics. Which is a beneficial for our organization.

Cons

It only have limited customization options and lack of integration with third-party applications.

Anand
  • Industry: Insurance
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 20/01/2023

It is useful software for IBAI members.

useful software for all the membership operation communication.

Pros

Membership renewal through this portal is very easy for All our members. The support from CRM team and sales team ( [SENSITIVE CONTENT]) is very helpful for all our IBAI members. Now Sending Community campaign and Online Event is very easy through this platform. This software also useful for maintain our Membership data base. generating Invoice and payment receipt is simple through this platform.I would say it is useful for all the membership operation communication.

Cons

Membership certificate is not generated through this software.

Brecht
Brecht
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 18/10/2017

Excellent All-in-One Platform to manage Events, Memberships, CRM, Email Marketing and Finance

Pros

As an active Chamber of Commerce, we were looking for something that would enable us (and improve) to manage our events, members, email campaigns, CRM, collect payments and be user-friendly at the same time. We wanted to replace several out-dated technologies and instead use one software for our internal operations.

It also happened that at the same time we were looking for a new website solution and EventBank was in the process of launching a new solution for Chambers of Commerce. This resulted in a new (mobile compatible) website that was delivered within 4 days against a competitive price and at the same time easy to use and manage.

The support we received all our three chapters across China was very well starting with personal kick-off calls, following online webinars and a good FAQ section. Once you have a look at the platform everything becomes easy. Best part for me as Deputy General Manager is easy set-up of roles & permissions to manage and restrict access to certain pages for temporary staff and some of our interns. Also, our members can now update their information and manage their own profiles. Creating Events has never been easier with Members now being able to sign up online and pay for the event using their preferred method.

Personally, I am also a fan of the EventBank Manager mobile app. Easy to monitor sign ups for events, membership renewals, email campaigns and check in attendees on spot.

Cons

EventBank's all-in-one platform has few shortcomings that I can think about and it has meet our expectations. We are looking forward to the new products features that are being released in the (near) future.

Nicole
  • Industry: Nonprofit Organisation Management
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5.0
Reviewed on 20/12/2022

Glueup definitely made CRM and event management easier

Glueup definitely made CRM and event management easier for us and it is nice to have everything consolidated in one system. Having it online grants us access to the system everywhere, especially during this time of uncertainty and WFHs.

Pros

Event page has many templates to use, each with a different focus, so we can set up a new event page within 15 minutes. New payment menthod, Adapay, also allows us to check online payments instantly and making refunds is much more convenient comparing to it was in the past. The new feature "waiting list" is also great as it can clearly differentiate itself from the approval list.

Cons

While having many pre-sets templates made everything faster and easier, the backend set ups could provide more flexibility (small things like, we can only set up the event date and time, but we can't change the title of that section, which is always "SAVE THE DATE"). It would be nice to make many small feature editable, both for events page and email campaign designs. While having Adapay is a huge improvement, making partial refunds can cause issues. For example, two tickets were paid by one payment, then only one ticket was refunded, but the "total revenue" in event dashboard still shows two tickets.

Alessia
  • Industry: Nonprofit Organisation Management
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 28/07/2021

Easy Chamber of Commerce management

Pros

I like different features:
1. Members & Membership Management (renewal process is easy and time saving)
2. Events managment: easy, simple, intuitive, time saving, customizable.
3. Finance: autogenerate invoices and can be integrate with Quickbooks
4. Database and email campaign - easy to manage and time saving

Cons

I like most features and generally is very user-friendly. The APP is good to have but seems slower than accessing from the desktop. Overall there is nothing I really don't like or that is creating me a problem in managing the Chamber.

Mas Idayu
Mas Idayu
  • Industry: Oil & Energy
  • Company size: 10,000+ Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
0
Features
4
Ease of Use
5
Customer Support
4

4.0
Reviewed on 9/08/2022

RSVP management easily with Glue Up

Pros

Professionalizing our databases and event operations, such as invites, response monitoring, finances, and more, was made possible with GlueUp. GlueUp's subscription procedure is simplified and the most effective system with few costs. Members' info is well protected.

Cons

Sadly, owing to our country's legal constraints, we could not access certain of the functionalities, notably the billing option. Although it is nearly difficult to discover software that will fulfill all of an organization's needs, there are several options available.

Candice
  • Industry: Nonprofit Organisation Management
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 4/11/2022

Best event management software

Pros

The event management and registration functions are my favorite parts of Glueup system. It's super easy to access, and beginner-friendly to work around. The payment option includes both China-preferred Ada pay and credit card options, which makes it easy for our users with different needs. Glueup also provides great client services. Their client managers are reliable, professional and responsive, and have been my irreplaceable partners in all events.

Cons

To due unexpected server challenges, Glueup system might be slow from time to time.

Julian
  • Industry: Human Resources
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
3

5.0
Reviewed on 23/09/2021

Wonderfull Experience

Using GlueUp has been a magnificent experience, because it allows me to offer service and value oriented towards the satisfaction of our clients.

Pros

Using GlueUp has been a magnificent experience, because it allows me to offer service and value oriented towards the satisfaction of our clients.

Cons

Nothing in general, at this moment all is fine

Anja
  • Industry: International Trade & Development
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
3
Ease of Use
4
Customer Support
5

4.0
Reviewed on 29/04/2021

Simple and user friendly CRM System

I appreciate the customer support [SENSITIVE CONTENT HIDDEN], who always in timely manner response on any given time of the day and week. He always follow up and is extremely helpful. Wish [SENSITIVE CONTENT HIDDEN] was the one, who had been the first project manager, so it wasnt so delayed. But [SENSITIVE CONTENT HIDDEN] is super competent and understand his customers.

Pros

The software is very user friendly and not complicated and perfect for event and membership management.

Cons

Some features and the structure not so flexible. Still feel room for improvement to enhance the features. And many extra features is a different pricing contract.

James
  • Industry: Health, Wellness & Fitness
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5.0
Reviewed on 17/03/2017

Putting the service in 'Platform as a Service'

I've been working on implementing EventBank as the primary platform to organize, manage, and execute group exercise events for FitFam Shanghai - we're a very active and consistent fitness community and volunteer organization based in shanghai that organizes and runs completely free outdoor and some indoor workouts. The volume of workout 'events' that we do per week has increased drastically, and with EventBank we've been able to go from a rag-tag group of volunteers to a much more organized and efficient planning group. As a grassroots movement, this kind of tool is amazing and essential for us to be able to keep doing what we love, but do it better and better.

The platform not only allows us to organize teams, plan events, and disseminate information to our community in a much more efficient and organized fashion - it's allowing us to finally put together data on how large our community actually is, who our core participants are, and their motivations for coming out to exercise with us.

Our organization really emphasizes the idea and practice of community, including when deciding which partners and sponsors we choose to work with. EventBank is an excellent partner for us in that regard because of the support and technical teams behind it. We feel very strongly that we aren't simply using their platform, but that we're working with a team that is both part of and supporting our community. While the platform hasn't been without some minor bugs/issues, the responsiveness of the support and technical teams to every issue is amazing, and the speed with I'm seeing issues be responded to and resolved is superb.

Pros

It's functions are very apt to fulfill many needs of our organization, and the team responsiveness is great.

Cons

There are minor issues with some of the registration functions.

Adity
Adity
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 22/08/2019

Best tool for event management

Pros

Very ease to use for all the components in event management.

Cons

Few more features could be added in the future.

Graham
  • Industry: Nonprofit Organisation Management
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

5.0
Reviewed on 8/03/2017

Very effective platform, with more to come

EventBank has some excellent features that make the chamber's work much easier. Their background is with events, and their platform provides a lot of features to help make the set-up, promotion and registration easier for us and the participants. For me, the e-newsletter system stands out - it used to take us weeks to put together a new email newsletter, but now we can do it in an afternoon. It also helps us collect a lot of data about the effectiveness of campaigns.

Database management has been the biggest struggle, but their customer service is very responsive and, despite some hiccups, it is now handling new memberships and renewals well.

They are continuing to provide new features, and are very responsive to suggestions on how to improve their service, especially in extracting useful information from the database.

Pros

The look and feel, and the potential to manipulate the data.

Cons

It has been a struggle to iron out the complications in the CRM, but it gets better all the time.

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