HubSpot Marketing Hub

4.5
Overall rating
Reviews

4.5
Overall rating
Reviews
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About HubSpot Marketing Hub

HubSpot is a leading growth platform. Over 52,000 total customers in more than 100 countries use HubSpot’s award-winning software, services, and support to transform the way they attract, engage, and delight customers. Marketing Hub helps companies of all sizes create a web presence, convert online traffic into leads that can be tracked and nurtured and analyze prove your true marketing ROI. Marketing Hub is built to serve B2B and B2C customers in a variety of segments, including software, technology, accounting, construction, retail, real estate and more. Marketing Hub offers a variety of solutions to attract more visitors, convert more leads, close more deals and ultimately delight more customers. With integrated blogging, and content creation tools you can create more of the content your prospects crave and make it impossible for them to miss it with SEO optimization built-in. Next, convert more leads with landing pages that take minutes to build and launch and add a form, CTA, or live chat with ease. Nurture leads with world-class marketing automation and turn happy leads into delighted customers. HubSpot is comprised of Marketing Hub, Sales Hub, Service Hub, and a powerful free CRM, and gives companies the tools they need to Grow Better.
HubSpot Marketing Hub Software - Dashboard
HubSpot Marketing Hub Software - Landing Pages Home
HubSpot Marketing Hub Software - SEO Tool
HubSpot Marketing Hub Software - SEO Optimizer
HubSpot Marketing Hub Software - Website Analytics
HubSpot Marketing Hub Software - Reporting
HubSpot Marketing Hub video
HubSpot Marketing Hub Software - Dashboard - thumbnail
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HubSpot Marketing Hub Software - SEO Optimizer - thumbnail
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HubSpot Marketing Hub pricing

HubSpot Marketing Hub has a free version and does not offer a free trial. HubSpot Marketing Hub paid version starts at US$15.00/month.

Starting Price:
US$15.00/month
Free Version:
Yes
Free trial:
No

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HubSpot Marketing Hub Reviews

Overall rating

4.5
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Feature rating

Value for Money
4.2
Functionality
4.4
Ease of Use
4.3
Customer Support
4.4
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All HubSpot Marketing Hub Reviews

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6,155 reviews
Daniela
Daniela
  • Industry: Real Estate
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
0

5.0
Reviewed on 16/12/2024

Excellent tool with many options. Great even in the limited free version.

Excellent. I use it for contacts and to keep track of emails, and it is a great help. The integration with Gmail makes it very easy to save all the emails, and even to send emails directly from Hubspot. It is really a great help.

Pros

I love the flexibility it offers in customising some fields, including in the free version. It is a great way to start using and testing it before engaging in a more advanced use.

Cons

Some parts of the user management are not ideal, meaning that, for example, it is impossible to read a thread of emails.

Alternatives Considered

Zoho CRM

Reasons for Switching to HubSpot Marketing Hub

It was very complete and it offered a lot of features and possibility for customisation.
Elena
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 25/11/2024

Excellent tool for small B2B marketing department

Pros

Great user interface, genuinely helpful support, very little time to value.

Cons

Honestly, I haven't really discovered anything I don't like so far.

Ricki
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
2
Features
3
Ease of Use
3
Customer Support
0

3.0
Reviewed on 26/11/2024

Hubspot isn't all good (or all bad) it's a Goldilocks fit (for some)

HubSpot Marketing Hub has a comprehensive suite of tools and easy interface. However, its expense, steep learning curve, performance issues, and limited customization options can be drawbacks for some.

Pros

HubSpot Marketing Hub's easy interface and comprehensive tools were a breeze to navigate and implement strategies with. From email marketing to content creation, the CRM integration was particularly helpful in tracking lead generation and nurturing. And, the automation features saved significant time and effort in repetitive tasks.

Cons

Expensive! I found that it can become overwhelming for small teams and anyone with limited marketing budgets. Another thing is the steep learning curve for advanced features can be daunting. And the customization options can sometimes feel limited. Additionally, for the price I was frustrated with performance issues and bugs, especially during critical campaigns.

  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
1
Features
5
Ease of Use
4
Customer Support
1

3.0
Reviewed on 6/12/2024

Not sure why they have such great reviews

Our sales and marketing team find HubSpot actually quite hard to use. If our company was to switch from it, no one would miss it. Marketing has already decided to use Customer.io and sales is looking else where as well.

Pros

It's a fairly powerful platform, but when directly compared with Keap or Customer.io. It's not exactly better for the cost. They likely have more integrations than anybody else. That's about it. I feel like they stopped caring about their customers as much while they tried to sell their company in Google earlier this year.

Cons

Hubspot use to be the easiest to use all-in-one platform. But, these days allow their competitors have caught up and charge less. When you have a problem with the product or the integration you built, their service is not very helpful.

Antoine
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

4.0
Reviewed on 2/12/2024

Marketing automation at its finest

Hubspot is more than a marketing automation platform, it is a community of marketers, an ecosystem of people with experiences that is willing to share to grow. The wealth of marketing content makes learning seamless.

Pros

Hubspot beautifully merges all the functions of a marketer's role into on comprehensive suite that is well integrated.

Cons

Hubspot does many things very well, but is not the best tool at any one task. It's a compromise but having a one-top-shop/hub is invaluable.

Alternatives Considered

Marketo Engage

Reasons for Switching to HubSpot Marketing Hub

Solution interface seemed easier to adopt, and price was much less expensive.
Alexa
  • Industry: Chemicals
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 4/12/2024

New user but excited to unlock all of hubspot's potential

Just dipping our toes into it but overall very happy with it.

Pros

There are so many options to create and managing the hub is super user friendly.

Cons

Having to hire someone for integration because there is so much.

Kevin
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 7/12/2024

Hubspot Sales Review

Positive overall. I've used Hubspot for over 10 years and very happy with it services and set of tools for marketers and businesses

Pros

Simple and straightforward. I particularly like Hubspot sales as it helps in my lead scoring and evaluation of potential leads and email marketing

Cons

While the tool is fairly straightforward, it lacks integration with mobile devices and Firefox in particular.

Alternatives Considered

Sailthru by Marigold and Klaviyo

Reasons for Switching to HubSpot Marketing Hub

Hubspot had the widest array of all in one tools under a single platform, which made it easier to integrate
Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
3
Customer Support
5

4.0
Reviewed on 11/12/2024

Good product for marketing

Overall good experience. A bit of learning curve in using and implementation.

Pros

Getting and reviewing marketing data analytics. We integrated this in our website to analyze web traffic.

Cons

Administrator dashboard is not very intuitive for less technical users. Our marketing team needed help from our internal technicians.

Alternatives Considered

Zoho Marketing Plus

Reasons for Switching to HubSpot Marketing Hub

Both products are good. We just wanted to test which one works best with our website implementation.
Molly
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5.0
Reviewed on 5/12/2024

HubSpot marketing

My experience overall is very good ,a been using it for years now

Pros

I like they templets very easy to edit just click

Cons

As affiliate market it help me to writer landing page for my ads

Eniola
  • Industry: Banking
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 13/11/2024

Good 'how-to-use' resources.

Pros

They have good resources to learn how to navigate the app, for people learning on the job.

Cons

None that I know of yet, so far, it's been good.

Jonathan
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
3
Customer Support
4

3.0
Reviewed on 1/04/2024

Internal or External - Solid Email Management, Data Collection and CRM

It did the job we needed it for within the confines of one tech product w/o needing separate services. Typically we'd need an ESP like MailChimp + Landing Page/Funnel Designer like ClickFunnels + CRM like LeadsPedia + plugins to make sure they all spoke to each other. I did all of those things in HubSpot.

Pros

It made using all of the elements under one brand/UX easier to manage. The email portion was effective and tied in with the landing pages we created which then sorted our B2B CRM. It was an effective tool.

Cons

It has a bit of a learning curve and there are plenty of features we haven't used simply because they appear to be complicated and not self explanatory.

Alternatives Considered

ClickFunnels, LeadsPedia and Mailchimp

Reasons for Choosing HubSpot Marketing Hub

I'd used the three separate services in different ventures in the past. Someone turned me onto HubSpot and showed me I could do all three in one.

Switched From

ClickFunnels, LeadsPedia and Mailchimp

Reasons for Switching to HubSpot Marketing Hub

I used them before, but someone showed me HubSpot could do it all, including the email part. That was the biggest selling point.
Grant
Grant
  • Industry: Information Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
4

5.0
Reviewed on 7/02/2024

Quick & easy to launch marketing campaigns.

Great free tool to start executing marketing campaigns simply and easily with little to no experience needed.
Can also grow with your needs provided you'll have budget.

Pros

Straight forward process via templates & wizards to execute campaigns.

Cons

Expensive when you need somewhat slightly more features as you grow

Alternatives Considered

Salesforce Sales Cloud

Reasons for Switching to HubSpot Marketing Hub

Was an incumbent and whilst having extensive Salesforce experience, Hubspot had everything we needed.
Alyse
  • Industry: Nonprofit Organisation Management
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
4

4.0
Reviewed on 14/08/2024

Loved it but a bit expensive

I really loved using it and was sad when we cut costs

Pros

Everything was so to use from creating email campaigns to social media

Cons

The cost! for small organizations it's not possible to keep up

Alternatives Considered

WordPress

Reasons for Choosing HubSpot Marketing Hub

Mostly needed to have a place to keep everything, a better CRM

Switched From

GoDaddy Website Builder

Reasons for Switching to HubSpot Marketing Hub

After speaking with sales and also an agency it was highly recommended and we can grow
Nora
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5.0
Reviewed on 11/09/2024

Great tool

Overall, I enjoy the tool and feel it's the best in the market.

Pros

It's very easy-to-use and gives great insights into how my marketing engine is performing on a bigger scale.

Cons

HubSpot keeps changing the pricing structure, which gets more and more complicated. They recently changed the navigation which got a lot of backlash.

Reasons for Switching to HubSpot Marketing Hub

More features, better price, and easier to use
Jamie
  • Industry: Staffing & Recruiting
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
2
Features
5
Ease of Use
4
Customer Support
5

4.0
Reviewed on 18/10/2024

Hubspot has been effective

Overall, it’s an effective tool for driving marketing success.

Pros

HubSpot Marketing is a powerful, user-friendly tool that simplifies inbound marketing efforts. Its all-in-one platform makes it easy to manage everything from email campaigns to SEO, landing pages, and social media, with a strong focus on automation. The integration of analytics provides clear insights, allowing businesses to track performance and optimize strategies in real time.

Cons

It’s particularly helpful for small to medium-sized teams looking to streamline their marketing activities. However, the cost can be a drawback for smaller businesses, especially as more features are added.

Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
2
Features
5
Ease of Use
5
Customer Support
4

5.0
Reviewed on 8/08/2024

Powerful, but not affordable for micro/small businesses

Very positive, but the pricing model doesn't work for us.

Pros

HubSpot has a great balance between features and user-friendly interfaces. Almost anyone can set it up to do what they need to, without training or expert help.

Cons

While powerful, HubSpot isn't exactly friendly for micro and small companies. Advanced features cost too much for businesses with just a select few clients/customers. It's only suited for companies with large volume/very high ARR from each clients.

Spending few hundred, and upwards of 1,000 per month is not feasible for most. I would much prefer a usage-based pricing, rather than "feature gating". A company with a dozen of clients using advanced features doesn't "cost" HubSpot nearly the same as a massive company using the same features.

Pricing is relatively similar whether you have 10 or 1,000 contacts, and that made us stop using HubSpot as a micro company focused on relationships, not volume.

Katie
  • Industry: Fund-Raising
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
3
Customer Support
4

4.0
Reviewed on 17/07/2024

HubSpot Marketing Hub is a Good Investment

Pros

HubSpot Marketing Hub is a powerful platform that stands out for its user-friendly interface, extensive integrations, and scalability.
The platform's emphasis on automation, analytics, and ease of use makes it a top choice for marketers looking to increase efficiency and drive better results from their marketing efforts. However, pricing tiers and feature availability should be considered based on specific business needs and scale.

Cons

The cost is a big factor to consider when making your decision. The complexity for beginners is something to consider; it could be overwhelming to learn all the capabilities and fully leverage all ins functionality.

Alternatives Considered

Teamwork.com and NetSuite

Switched From

Salesforce Sales Cloud
Hakan
Hakan
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 29/07/2024

Hubspot is the best helper for me

Everything is good for us, so it is great to use it .

Pros

Ease of Use, Comprehensive Analytics, Integration Capabilites, SEO and content management, Automation and Personalization

Cons

It costs too much and is difficult for beginners.

Clifton Gage
Clifton Gage
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 6/06/2024

Hub spot is Revolutionizing Marketing!

My overall experience with HubSpot Marketing Hub has been excellent. It's a powerful tool that has helped me streamline my marketing efforts and achieve better results!

Pros

What I like most about HubSpot Marketing Hub is its user-friendly interface and the comprehensive tools it offers for managing and optimizing marketing campaigns.

Cons

I found it hard to pinpoint anything specific that I disliked about HubSpot Marketing Hub. Any minor issues I encountered were too small to mention.

Tommy
Tommy
  • Industry: Computer Hardware
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
0

5.0
Reviewed on 15/08/2024

Automate Marketing Flows!

Pros

Easy to create emails, forms, "landing pages", and automated flows for contacts. It works especially well if you can link up zapier to automate adding contacts and export records instantly

Cons

Wish it had more email deliverability insight or tools to use. You'll likely send hundreds of emails with your domain so deliverability and domain health is important

lucky
  • Industry: Media Production
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
3
Customer Support
5

4.0
Reviewed on 8/06/2024

HubSpot Marketing Hub Review

My overall experience has been a positive one because it delivers real-world results with improved customer satisfaction and customer acquisition. I would recommend it to media-centric organisations.

Pros

I liked its ease of use most because it made it usable by all our editorial team without needing extra training, saving time and costs.
Other features I like include the automation features such as automated scheduling and AI-aided content suggestion which significantly improves the quality and relevance of our content.

Cons

What I liked least about HubSpot is its high costs which make it relatively unaffordable for small enterprises.

Gustavo
  • Industry: Management Consulting
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 12/10/2024

Very happy with HubSpot Marketing Hub

The automation features have streamlined our processes, and the audience segmentation allows for personalized communication that boosts engagement. The user-friendly interface makes it easy for our team, and the analytics tools provide valuable insights. Overall, HubSpot has greatly improved our marketing efficiency and customer connections.

Pros

What I like most about HubSpot Marketing Hub is that it helps businesses attract, engage, and convert customers through great digital marketing tools.
It also includes solutions for sales, customer service, and customer relationship management.
It's a great CRM.
I love marketing automation and social media management

Cons

Some customization features, such as advanced email template or landing page customization, can be somewhat limited compared to other platforms, which may not meet the needs of businesses looking for a fully tailored experience.

Timmy
Timmy
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Daily for Free Trial
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
4

5.0
Reviewed on 12/07/2024

HubSpot: Where Marketing Spells Come to Life!

As a user, I’ve found HubSpot Marketing Hub to be an all-in-one cauldron of marketing magic.

Pros

Efficient All-in-One Solution: HubSpot combines CRM, automation, and analytics seamlessly. It’s like having a Swiss Army knife for marketing.

Cons

HubSpot Marketing Hub’s learning curve can be steep, and some integrations are limited. Also, the price may be a hurdle for smaller businesses.

Nesma
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4.0
Reviewed on 15/04/2024

HubSpot Marketing Hub

Pros

HubSpot provides a centralized platform for managing Ad Campaigns and Ad Sequences, ensuring quick access and ease of reference. Additionally, HubSpot offers a comprehensive overview of key metrics such as impressions, clicks, deals, expenditure, and ROI.

In terms of email marketing, HubSpot's Marketing email tool simplifies the process of drafting, scheduling, and analyzing email campaigns. It offers detailed analytics on recipient engagement, delivery rates, and campaign performance.

Furthermore, HubSpot includes a lead capture tool for creating forms that can be integrated into websites or emails. These forms can include customizable CTAs and provide insightful data analysis options.

One standout feature of HubSpot is its organized structure, with dedicated sections for various functionalities. Within each section, there are intuitive analytics and reporting tools that prove to be highly beneficial and convenient.

Cons

Marketing Hub can be a bit steep. Some users may find it challenging to navigate all of the features and settings at first. However, once you get familiar with the platform, it becomes much easier to use and fully leverage its capabilities.

Verified Reviewer
  • Industry: Arts & Crafts
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
3
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 16/08/2024

Accurate Marketing Hub Software

HubSpot is a great Marketing Hub tool which I prefer to every social media influencer

Pros

The Batch Marketing is what I like most in HubSpot Marketing Hub

Cons

Infact I really like using HubSpot Marketing Hub, due to this I get no negative word against this Software

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