About Sisense

Sisense goes beyond traditional business intelligence by providing organizations with the ability to infuse analytics everywhere, embedded in both customer and employee applications and workflows. Sisense customers are breaking through the barriers of analytics adoption by going beyond the dashboard with Sisense Fusion - the highly customizable, AI-driven analytics cloud platform, that infuses intelligence at the right place and the right time, every time. Ranked as the No. 1 Business Intelligence company in terms of customer success, Sisense has also been named one of the Forbes’ Cloud 100, The World’s Best Cloud Companies, five years in a row.
Sisense Software - Build graphs and charts
Sisense Software - Export visual data into reports
Sisense Software - Sisense Dashboard
Sisense Software - 4
Sisense Software - 5
Sisense Software - 6
Sisense video
Sisense Software - Build graphs and charts - thumbnail
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Sisense pricing

Sisense does not have a free version but does offer a free trial.

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
Yes

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Sisense Reviews

Overall rating

4.5
Write a Review!

Feature rating

Value for Money
4.4
Functionality
4.3
Ease of Use
4.5
Customer Support
4.6
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All Sisense Reviews

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384 reviews
Dima
Dima
  • Industry: Gambling & Casinos
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

5.0
Reviewed on 13/11/2021

Good product with fast learning curve.

Very good product with fast learning curve.
The support of Sisense is very good, fast response and professional answers.

Pros

The visualization part is very easy and convenient, there are no many small things to adjust like in other programs

Cons

Lack of basic features like font formatting,
If you to so you can but only by javascript code.

Alternatives Considered

Tableau

Reasons for Switching to Sisense

Visualization quality Local support in Hebrew Has data preparation level
Jessica
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

5.0
Reviewed on 25/03/2024

Great Analytics Tool

Compared to other tools like this one, I think this one offers the most for the cost. No real complaints about the tool whatsoever.

Pros

The ease of use, ease of setup, and the customizations.

Cons

Roles and permissions for users could have more options.

Alternatives Considered

Tableau

Reasons for Switching to Sisense

Cost. Tableau is a lot more expensive, and to scale it would be even more costly.
Fabio
  • Industry: Information Technology & Services
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
4

4.0
Reviewed on 22/11/2024

Efficient BI Tool

Sisense is a comprehensive BI solution that excels in data integration, transformation, and visualization. Despite minor drawbacks, it provides a scalable, user-centric platform ideal for organizations seeking advanced analytics. Its adaptability makes it particularly effective for in-depth financial reporting and dynamic dashboards

Pros

Sisense's ability to handle complex data from multiple sources and its robust visualization tools stand out. The ElastiCube offers excellent flexibility, enabling custom transformations and efficient querying for large datasets. Its integration capabilities, including Salesforce and SQL, make it a powerful tool for seamless BI operations. The BloX widget is particularly valuable for creating interactive, customizable dashboards.

Cons

The steep learning curve for new users and occasional performance lags with large datasets are downsides. Advanced features like BloX can be challenging without sufficient documentation, and the UI sometimes lacks intuitiveness. Customizations might require considerable effort

Wei Chun
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Features
3
Ease of Use
3
Customer Support
0

3.0
Reviewed on 1/12/2023

Powerful BI for Enterprise!

Pros

Sisense is powerful for visualisation and it supports a lot of different type of graphs. The caching layer is done well, reducing cost for processing on data warehouse.

Cons

Some features are buggy for large enterprise. For example, the sidebar that syncs the schema and table available will stop syncing if the data warehouse has too many tables. These data are still queryable just not searchable on the UI.

Alternatives Considered

Looker and Preset Cloud
Robert
  • Industry: Consumer Services
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
4

4.0
Reviewed on 23/12/2024

A user friendly BI tool for dashboard development

Worked with Sisense for about 1,5 years. The elasticubes were slightly difficult to manage and datasources had to be sometimes manually maintained. However, the Sisense interface for dashboard building is probably the most user-friendly among the existing BI tools, making dashboard building and exploration an easy feat.

Pros

Drag and drop interface, the way all widgets snap in place. Also, the fact that you can customize the interface with your own JavaScript and CSS code. In terms of dashboard exploration, Sisense has this easy to dive in feature, where you can zoom in in a certain area of a chart, and find more details about that specific segment.

Cons

The Elasticub manager is a bit heavy environment, where data modeling sometimes is cumbersome. One cannot get a quick preview of data mashuo output.

Ryan
Ryan
  • Industry: Marketing & Advertising
  • Company size: 1,001–5,000 Employees
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
0
Features
3
Ease of Use
3
Customer Support
0

3.0
Reviewed on 12/12/2022

Sisense is just another BI tool

I liked that it promised features that were lacking in our current tool, PowerBI. However, at the end of the day, it took an extremely long time to set up and didn't end up being the perfect solution that everyone hoped it would be.

Pros

I think that there are lots of really good integrations and some really strong reporting and notification options

Cons

This product seemed to take a long time to implement, but I wasn't on the team building the reports so I cannot say what problems they encountered along the way.

John Epok
  • Industry: Telecommunications
  • Company size: 501–1,000 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
0
Features
4
Ease of Use
4
Customer Support
0

4.0
Reviewed on 24/12/2023

Essentially helpful software in tracking KPIs.

Overall okay experience with Sisense compared to the previous tool we’re using.

Pros

Dashboards - basic and complex. For complex, need backend support.
API integrations to Zendesk which is a very nifty feature.

Cons

A bit tricky when complex dashboards are being done.
Lacks features on further customization such as dashboard design.

Devesh
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
3

4.0
Reviewed on 2/12/2024

Mgr Support

As a product Sisense is good however from performance point of view, there is a lot of area improvement is needed from large data point of view.

Understand how customers use the product and based on that follow the testing pattern.

Pros

Product is good but need lot of improvement.

Cons

performance needs to be improve based on the large data the way customers uses

Ronak
  • Industry: Information Services
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 22/11/2024

Sisense - Best Analysis tools

I love to work with sisense report and iframe integration. They provide good documentation for compose-sdk. Sisense performance is faster then other report analysis tools.

Pros

It's provide sso configuration in easy way and it's provide react compose sdk integration

Cons

It's not provided video documentation to easy understanding for non english people.

Melisa
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
0

5.0
Reviewed on 17/11/2023

Quick to set up plug and play data visualization tool that is more on the budget friendly side

Pros

Unlike Looker or Tableau, you don't need an elaborate data model to start building dashboards. You can just plug in your data source and with some basic SQL, have decent dashboards. The verified badge on the dashboards and data alerts are also super useful.

Cons

I don't think the data import options from various sources is working very efficiently.

Gabriel
  • Industry: Financial Services
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Features
3
Ease of Use
5
Customer Support
5

4.0
Reviewed on 9/11/2023

Versatile tool for daily reporting but sometimes takes too much time to load.

Pros

How quickly the data engineers can put together a dashboard for us.

Cons

Loading times, sometimes a chart can take up to 15 minutes to refresh or might even throw an error.

Verified Reviewer
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
4
Ease of Use
5
Customer Support
5

5.0
Reviewed on 25/04/2018

Good support system and proactive issue resolution especially after moving to sisense managed...

Data to market was ultra quick with no teething issues.

Pros

Intuitive data interface: Elasticube GUI is very intuitive to use, especially building calculated columns, duplicating a column, aliasing, etc.
Easy dashboard creation process: For simple dashboards, not much tech skills required. Advanced use-cases have a robust community in place where you pick up plugins that give the right solution to your problem, usually with examples which
Granular access control: with cube-level and row-level access restrictions, you can ensure that the right audience have access to the right information.
White-labeling and web integration with SSO: As an OEM, this was a primary ask and Sisense extended great support to help us achieve this.
Ability to consume huge data sets: No preaggregates and hence drill down to the most granular level.

Cons

Limitations on how and where I would like my filters to go; ability to filter by clicking on legends; no proactive version upgrades on sisense managed cloud; greater control over retinal elements of visualization.

Endre
  • Industry: Pharmaceuticals
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

4.0
Reviewed on 1/04/2019

A strong tool to build BI value fast

Sisense makes you think about BI at the next level. It removes the dependency of cumbersome IT functions and gives the power of data right into the hands of the business. The deployment speed and the ease of value delivery sets it apart. Its visuals are clear, easy to build, interactive and flexible. It can deliver BI and analytics at a fraction of the cost of its competitors. With 18 years in BI and analytics, working with most tools, this is probably the first one that understood the end game of BI: it is not about IT, it is about the business.

Pros

Sisense is super fast to deploy and roll out. It is feather light on traditional IT resources allowing focusing on analytics instead of never ending implementation meetings. Super fast and easy value delivery through dashboards on any screen. The Pulse feature with which users can pick their own selection of KPIs is superb. Meshing up live data with any data source allows for adding the platform to digital products as well as be the go to tool for the business with deployment times under a day. Sisense is the way to go if you are aiming for a flexible analytics function that is deeply embedded in every business area.

Cons

I would not really call these cons, Sisense development is fast with a huge dev community. Yes, you still need to build your semantic layer and there is room for further improvements from Sisense. Some basic formatting options are missing that makes export to PDF a pain, no option to export to PDF. Some Java related stability issues and the function set has much room for improvement.

Verified Reviewer
  • Industry: Government Administration
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
3
Ease of Use
4
Customer Support
4

4.0
Reviewed on 4/12/2018

SiSense Customer Survey 12-04-2018

For what is it, it strike a good balance of functionality for the price. It did not require a lot of in depth training or professional services to get the software up and running.

Pros

The ease in setting up the software and future software upgrades. The use of the software is pretty straight forward. The use of webinars and 10 day startup program made it fairly easy to get started and become successful. The user support though the use of additional plug-Ins to improve functionality is a great way to enhance the usefulness of the product without a lot of time and/or expense.

Cons

They should include a report writing feature, that will allow users to create formatted reports beyond graphical dashboards. Also I would like to see a more varied color palette for the charts beyond the basic color palette. Some competitors include both these things to which make for a more robust product.

Benjamin
Benjamin
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
4

4.0
Reviewed on 29/11/2016

Solid BI Platform, great client-side / customer features. Excited to see what comes next

At TRACK Hospitality Software, we are delivering Cloud based applications for the independent travel market. Our biggest problem was responding to our customer base's demands for data and analytics about their business. Sisense is allowing us to turn our existing set of table-based reports into a powerful set of dashboards that bring BI analytics to all our customers. The team at Sisense has been world class and empowering us with the deployment and development tools needed to bring our solution to our customers.

Pros

Excellent client-side dashboard design tools and capabilities.
Exhaustive support for importing of data from a huge variety of sources. Very good UI for design and manipulation of data sources.
Simple setup and deployment, really does make going from nothing to great looking data dashboards lightning fast.
Good extensibility model with world class REST API support for managing and handling deployments.

Cons

Product lacks good support for multi-organization deployments: Sisense is tailored very much to be a large enterprise type of application, so deployments involving multiple sets of customers require additional development cost.
Product can stand to improve with better support for micro-level date and time based data sets.
Needs better support for software development lifecycle models, (e.g. dashboard versioning, widget repository)

Chris
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 14/02/2019

Sisense Great for Small Business

We've been able to produce dashboards that help our clients (many of whom are small businesses) reduce wasted time on repetitive reports and increase productivity, in addition to assisting them with altering their sales practices to improve performance. We've also been able to use Sisense for a number of internal projects that help our company come up with simple answers to complex questions.

Pros

One of the most impressive parts of the software has been its flexibility. With ever widening options for data sources, the ease of rapid dashboard development/design, and the fantastic Elasticube manager tool, we've found even more possibilities with the software than originally anticipated.

Cons

There's not much at all we don't like about Sisense. Initially, coming from other BI software, learning the structure and methodology behind designing Elasticubes to meet our needs was a bit difficult, however the experts assigned to our business made the process go pretty quickly, and gave me a great foundation to start developing analytical content for our clients. We've had a couple instances where we'd wished for more prompt support, but those issues were quickly resolved by getting in contact with our Customer Success Manager. All in all, it's been a great experience, much better than some of the other big players in the industry.

Savu
Savu
  • Industry: Gambling & Casinos
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Features
4
Ease of Use
5
Customer Support
0

5.0
Reviewed on 26/03/2019

Easy to use, good end user experience

Prior to Sisense, we used to make charts in excel to have some kind of data visualization.This was an issue, because there are a lot of reports, and it's not easy to jump from one excel to another. Now we have dashboards that have the data updated at every hour. The top management have all that data that they need in a single application, that can also be accessed from the phone.

Pros

Easy to create a cube (basic SQL), to design a dashboard with no prior experience in dashboard design.
The visualizations are great, the dashboards are very appealing to the end user. The customer support is also great.

Cons

there are still some ideas that we couldn't implement in dashboards, but hopefully this will be fixed soon.

Elmira
Elmira
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 2/02/2018

Reporting Freedom

Moving reporting from Analytics to users, automation of management reporting, greater insight into the business performance

Pros

Ability to connect multiple data sources, great tools for data enrichment and user administration.
SiSense has infinite capacity to facilitate future developments, user friendly, very intuitive interface.

Cons

There is nothing that I could say that I like least of this software, it is very cutting edge and continue improving with every version.

Robert
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
2

4.0
Reviewed on 6/08/2021

Best BI tool, but lackluster customer service

Pros

Really good dashboards and widgets. Allows Geo-spatial widgets and charts

Cons

The customer service is none. They do not have a number despite being one of the more expensive BI tools.

Alternatives Considered

Tableau
Maayan
Maayan
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

5.0
Reviewed on 17/06/2018

Great product. Easy to create and share dashboards, though complicated data modeling.

Greatly embedded dashboards, simple sharing, and collaboration, embedded analytics for new products. Fast implementation cycle.

Pros

Easy to create, share and embed dashboards. Mashing up data from multiple resources is done easily. Fast implementation cycle for simple dashboards. Great support team.

Cons

Complicated data modeling and lack of API documentation. Sometimes requires advanced data modeling knowledge to solve simple challenges.

Eric
Eric
  • Industry: Medical Practice
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 15/11/2018

Robust and easy to use.

Dynamic, active feedback on current metrics. This allows our radiologists to monitor their productivity throughout the day as well as receive alerts for critical cases that are about to exceed our turnaround time commitments. We have been able to realign our schedule and shifts to better meet the actual demands of our client hospitals.

Pros

The onboarding process was especially well put together. I found the concepts easy to grasp and the product was much more powerful and much more he user-friendly than other BI solutions that I have tried. Additionally, the availability of plug-ins as well as other customizable features make this product very adaptable to my needs.

Cons

Haven't really found any serious issues.

William
William
  • Industry: Management Consulting
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5.0
Reviewed on 6/03/2018

Sisense has exceeded our expectations on the product level and most certainly with their...

Pros

Whereas our organization is working its way through the setup & implementation phase, we have so far seen how the product will not only improve upon our internal efficiencies, it will enable us to grant access to our client base/external users in a manner not easily available prior to our commitment to the product. The product itself is on the lower level of ease regarding navigation once the Elasticube is properly set up.

Just as important as the product is the Sisense team itself. From our Sales Manager (Connor) to our Customer Success Manager and Onboarding Manager, each have expressed a sincere commitment to ensuring a successful & efficient implementation of the product. They have not left us with a sense that we were just sold a product and once the deal was closed, they were ready to move on to the next deal.

Cons

From our experience, the product definitely requires someone to be well-versed in SQL to complete the Elasticube setup.

Verified Reviewer
  • Industry: Market Research
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
5

4.0
Reviewed on 5/06/2018

As we look to roll out to

The ability to access data & reporting from multiple systems within one tool.

Pros

Ease of use especially when it comes to building widgets
Customer Support & Professional Services
Implementation Support

Cons

Accessing Netsuite data through ODBC has been a bit of a challenge if you are not 100% familiar with the data structure
Some of the widget labels that need to be updated/maintained via script can be challenging to a novice user (non-technical user)

Weinan
Weinan
  • Industry: Real Estate
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
3
Customer Support
5

5.0
Reviewed on 5/09/2019

Highly Proficient data platform

Pros

Built in OLAP Cube and data warehousing, Data being imported need not to be fully transformed or shaped. User are able to create extra tables in the warehouse by writing SQL queries.

Cons

Web Based software while offers a lot of customization on the display, Knowledge of HTML, CSS, JS might be required to do further enhancement or visualizations if their selection does not provide the required plugin.

Dave
Dave
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

5.0
Reviewed on 7/03/2018

The very best BI platform that I have worked with hands down.

Sisense allowed us to implement complex analytics solutions with data acquisition from many data sources . The overall performance of the ElastiCube and out of the box data adapters gave us the tools we needed.

Pros

Having it all delivered over the web has simplified and accelerated our ability to deliver high quality solutions quickly and cost effectively. It's great no to have to have any fat client foot print on any of our workstations or mobile devices.

Cons

Always looking for more features and functionality. In particular, being able to produce columnar multi page reports on the same platform would be a killer capability.

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