--- description: Review of Kickserv Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Kickserv | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Roofing Software](/directory/67/roofing-siding-contractor-software/software) > [Kickserv](/software/116904/kickserv) # Kickserv Canonical: https://www.softwareadvice.co.nz/software/116904/kickserv Page: 1 / 17\ Next: [Next page](https://www.softwareadvice.co.nz/software/116904/kickserv?page=2) > Kickserv is a cloud-based field service management solution that provides small businesses tools and functionalities, which help them to manage leads, estimates, team's schedules, jobs, invoices and payments. The tool can be tailored to suit businesses in various industries, including cleaning services, plumbing, HVAC and electrical. It features contact management, billing and invoicing, work order management, driver scheduling, dispatching goods and more. Kickserv provides users a custom user interface that allows them to monitor various aspects of their organization's workflows update and distribute invoices, monitor field technician status and more. The solution offers mobile applications for iOS and Android devices that help technicians and workers to send automated or custom job updates, notes and comments to the team in the office. Kickserv supports integration with QuickBooks Online, QuickBooks Desktop and Xero. Services are offered on a monthly subscription basis that includes support via phone, email and other online resources. > > Verdict: Rated **4.4/5** by 387 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 387 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: KickServ ## Commercial Context - **Starting Price**: US$60.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: A Free Trial is offered on all plans. Flex plan: up to 3 users $19/month. Lite plan: up to 5 users $49/month with annual plan ($61/monthly). Standard plan: up to 10 users $100/month with annual plan ($124/monthly) Business plan: up to 20 users $167/month with annual plan ($208/monthly) Premium plan: $250/month with annual plan ($313/monthly) unlimited + ALL features. Lite, Standard, Business, Premium plans - save 5% with Kickserv Kickback. Flex plan - free with online payment minimum - **Target Audience**: Self Employed, 2–10, 11–50, 51–200 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, United Kingdom, United States ## Features - API - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Management - Appointment Scheduling - Automatic Backup - Availability Management - Bid Management - Billing & Invoicing - Booking Management - CRM - Calendar Management - Calendar Sync - Calendar/Reminder System - Client Database - Client Management ## Integrations (12 total) - Customer Lobby - Google Calendar - Google Contacts - Mailchimp - Microsoft Excel - Microsoft Outlook - Podium - QuickBooks Desktop - QuickBooks Online - QuickBooks Online Advanced - Stripe - pulseM ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Roofing Software](https://www.softwareadvice.co.nz/directory/67/roofing-siding-contractor-software/software) ## Related Categories - [Roofing Software](https://www.softwareadvice.co.nz/directory/67/roofing-siding-contractor-software/software) - [Preventive Maintenance Software](https://www.softwareadvice.co.nz/directory/395/preventive-maintenance-software/software) - [Locksmith Software](https://www.softwareadvice.co.nz/directory/3553/locksmith/software) - [Computer Repair Shop Software](https://www.softwareadvice.co.nz/directory/4243/computer-repair-shop/software) - [CRM Software](https://www.softwareadvice.co.nz/directory/4153/crm/software) ## Alternatives 1. [Connecteam](https://www.softwareadvice.co.nz/software/109560/connecteam) — 4.6/5 (5203 reviews) 2. [Jobber](https://www.softwareadvice.co.nz/software/3660/jobber-lawncare) — 4.6/5 (1456 reviews) 3. [FieldPulse](https://www.softwareadvice.co.nz/software/109782/fieldpulse) — 4.6/5 (445 reviews) 4. [ShiftWizard](https://www.softwareadvice.co.nz/software/358958/shiftwizard) — 4.4/5 (723 reviews) 5. [Wrike](https://www.softwareadvice.co.nz/software/3777/wrike-pm) — 4.4/5 (2988 reviews) ## Reviews ### "Kickserv CRM - Good product" — 5.0/5 > **Thomas** | *16 August 2025* | Construction | Recommendation rating: 10.0/10 > > **Pros**: Covers most aspects of running a Service Business. We use it to schedule manpower, Sales, Accounts receivable. Very responsive if there is an issue. Very easy to use. Good value for cost. > > **Cons**: Needs better though out permissions. Specifically in their mobile app. Needs to track expenses better. Needs to have more active development cycle. Calendar and other such management functions should have better filtering > > Very Positive. We have been using product for 6 years. Has improved overtime. My whole company uses the product. Field service people track time on it. ----- ### "Beyond Excellent\!" — 5.0/5 > **MARTIN** | *27 September 2024* | Construction | Recommendation rating: 10.0/10 > > **Pros**: I have used other service industry apps and Kickserv is by far the most user-friendly, feature packed app I have found. I hate paperwork and this app makes it basically paperless. Bravo\! I would whole heartedly recommend this app to any business in the service industry. > > **Cons**: The app is all server-side, so accessing any data is 100% reliant on having an internet connection. It would be helpful if the data were synced and also kept user-side. > > I have had only one technical problem with Kickserv and the issue was caused not by Kickserv, but by an Android update on an a specific phone. The day I reported the issue I received a telephone call from an English speaking representative in the United States to gather more information. The problem was resolved within 48 hours and I received a follow-up telephone call from the same representative to insure the issue was resolved. Kudos\! ----- ### "Customer Service is Stellar\!" — 5.0/5 > **Michele** | *22 November 2024* | Printing | Recommendation rating: 10.0/10 > > **Pros**: The customer service department always goes above and beyond > > **Cons**: Like everything about Kickserv. There are no cons. > > Extremely favorable experiences for the past five years. ----- ### "Terrible Customer Service" — 1.0/5 > **Anna** | *23 November 2024* | Facilities Services | Recommendation rating: 0.0/10 > > **Pros**: When I started use everything doing well but every implementation they did is a disaster for clients. > > **Cons**: The error persists\! They made a huge change without notifying us. > > They made a huge change without notifying us, without offering training on the changes, we have 42 subcontractors and more than 300 regular customers who are being impacted by the big mess you are causing. We report this anyone fix this error, we waiting for 3 days and nothing. The customers of the day are showing up the day before, I have 42 people works with me calling me lost and nothing has been resolved so far. I can't wait for this, with 1 day of delay in payment you start removing functionalities from the system and there are 3 days of this horrible delivery service with the new system and no response. ----- ### "the tempest Plumber" — 4.0/5 > **Steven** | *22 November 2024* | Construction | Recommendation rating: 10.0/10 > > **Pros**: the two boys down is Texas that are tech service for my area. Know there craft, personable. This makes me feal like I'm dealing with a small town mom and pop shop and that keeps me as a customer, Should you guys remove or change people like this. Please let me know and I will kindly take my buisness to an othere venue. thanks Oh and the product is resonable. > > **Cons**: acount search engine should have search by name, address, type jobs performed, and to account for misspelling. and flat rate billing or contract billing, that will auto adjust for taxes. > > when I call in with a problem, they answer, if the techs dont know something they will get back to you and they do. the platform is reliable and resonably user friendly. ----- Page: 1 / 17\ Next: [Next page](https://www.softwareadvice.co.nz/software/116904/kickserv?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/116904/kickserv) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data