---
description: Review of Kickserv Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Kickserv | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

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# Kickserv

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> Kickserv is a cloud-based field service management solution that provides small businesses tools and functionalities, which help them to manage leads, estimates, team's schedules, jobs, invoices and payments. The tool can be tailored to suit businesses in various industries, including cleaning services, plumbing, HVAC and electrical. It features contact management, billing and invoicing, work order management, driver scheduling, dispatching goods and more.&#10;&#10;Kickserv provides users a custom user interface that allows them to monitor various aspects of their organization's workflows update and distribute invoices, monitor field technician status and more. The solution offers mobile applications for iOS and Android devices that help technicians and workers to send automated or custom job updates, notes and comments to the team in the office.&#10;&#10;Kickserv supports integration with QuickBooks Online, QuickBooks Desktop and Xero. Services are offered on a monthly subscription basis that includes support via phone, email and other online resources.
> 
> Verdict: Rated **4.4/5** by 387 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 387 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.4/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.1/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: KickServ

## Commercial Context

- **Starting Price**: US$60.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: A Free Trial is offered on all plans.&#10;&#10;Start plan: up to 5 users $60/month with annual plan ($61/monthly). &#10;&#10;Run plan: up to 10 users $119/month with annual plan ($124/monthly) &#10;&#10;Scale plan: up to 20 users $199/month with annual plan ($208/monthly) &#10;&#10;Save 5% with Kickserv Kickback.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, United Kingdom, United States

## Features

- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Automatic Backup
- Availability Management
- Bid Management
- Billing & Invoicing
- Booking Management
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Client Database
- Client Management

## Integrations (12 total)

- Customer Lobby
- Google Calendar
- Google Contacts
- Mailchimp
- Microsoft Excel
- Microsoft Outlook
- Podium
- QuickBooks Desktop
- QuickBooks Online
- QuickBooks Online Advanced
- Stripe
- pulseM

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Roofing Software](https://www.softwareadvice.co.nz/directory/67/roofing-siding-contractor-software/software)

## Related Categories

- [Roofing Software](https://www.softwareadvice.co.nz/directory/67/roofing-siding-contractor-software/software)
- [Preventive Maintenance Software](https://www.softwareadvice.co.nz/directory/395/preventive-maintenance-software/software)
- [Locksmith Software](https://www.softwareadvice.co.nz/directory/3553/locksmith/software)
- [Computer Repair Shop Software](https://www.softwareadvice.co.nz/directory/4243/computer-repair-shop/software)
- [CRM Software](https://www.softwareadvice.co.nz/directory/4153/crm/software)

## Alternatives

1. [Connecteam](https://www.softwareadvice.co.nz/software/109560/connecteam) — 4.6/5 (5296 reviews)
2. [Jobber](https://www.softwareadvice.co.nz/software/3660/jobber-lawncare) — 4.6/5 (1463 reviews)
3. [FieldPulse](https://www.softwareadvice.co.nz/software/109782/fieldpulse) — 4.6/5 (465 reviews)
4. [ShiftWizard](https://www.softwareadvice.co.nz/software/358958/shiftwizard) — 4.4/5 (723 reviews)
5. [Wrike](https://www.softwareadvice.co.nz/software/3777/wrike-pm) — 4.4/5 (3023 reviews)

## Reviews

### "Kickserv CRM - Good product" — 5.0/5

> **Thomas** | *16 August 2025* | Construction | Recommendation rating: 10.0/10
> 
> **Pros**: Covers most aspects of running a Service Business.  We use it to schedule manpower, Sales, Accounts receivable.  Very responsive if there is an issue.  Very easy to use.  Good value for cost.
> 
> **Cons**: Needs better though out permissions. Specifically in their mobile app.   Needs to track expenses better. Needs to have more active development cycle. Calendar and other such management functions should have better filtering
> 
> Very Positive.  We have been using product for 6 years.  Has improved overtime. My whole company uses the product.   Field service people track time on it.

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### "Marketing Manager" — 4.0/5

> **Manuel** | *22 November 2024* | Environmental Services | Recommendation rating: 9.0/10
> 
> **Pros**: Its intuitive and easy to get started on. The help from customer service was positive as well
> 
> **Cons**: Visually its lacking a bit, sometimes thats okay but compared to how other scheduling and PM tools look, it lacks the luster.
> 
> OVerall good, I'm happy to work through Kickserv and getting important data out of kickserv, that has been the best part about it.

-----

### "Customer Service is Stellar\!" — 5.0/5

> **Michele** | *22 November 2024* | Printing | Recommendation rating: 10.0/10
> 
> **Pros**: The customer service department always goes above and beyond
> 
> **Cons**: Like everything about Kickserv. There are no cons.
> 
> Extremely favorable experiences for the past five years.

-----

### "Kickserv does work well enough for the most part" — 5.0/5

> **Saul** | *24 March 2026* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: Automated “on my way” texts are fine since I do not have to communicate with clients as much. I was amazed that the client hub did not crash when one of the clients made a payment for a $49 Virtual Quote today.
> 
> **Cons**: I do not understand why I have to create an entire quote just to utilize a template for a very simple invoice. The snow routing is completely unworkable at 1am when I just need the guys to have a simple list of tasks to complete and not some type of route optimization.
> 
> It has all but extinguished the need for constantly telling people to let me in their homes for the dogs. I estimate I save about 40 hours a month on the mundane admin tasks, it’s immensely relieving. The quoting system enables the customers to choose bundles, so I do not spend all day explaining everything.

-----

### "Kickserv is great\!" — 5.0/5

> **Julio** | *14 January 2025* | Computer Hardware | Recommendation rating: 10.0/10
> 
> **Pros**: Kickserv is great for organization of my business needs and user friendly. I like that my data is safe and what I want to share with employees and customers I can easily do.
> 
> **Cons**: I'd like it to have a section for inventory and correct numbers with multiple items and tax.
> 
> Overall Kickserv has been able to do everything I need and would recommend to new and existing businesses alike.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/116904/kickserv)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/field-service/kickserv-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/116904/kickserv> |
| en-GB | <https://www.softwareadvice.co.uk/software/116904/kickserv> |
| en-IE | <https://www.softwareadvice.ie/software/116904/kickserv> |
| en-NZ | <https://www.softwareadvice.co.nz/software/116904/kickserv> |

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