--- description: Review of Remote Desktop Manager Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Remote Desktop Manager | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Remote Work Software](/directory/4592/remote-work/software) > [Remote Desktop Manager](/software/116733/remote-desktop-manager) # Remote Desktop Manager Canonical: https://www.softwareadvice.co.nz/software/116733/remote-desktop-manager Page: 1 / 18\ Next: [Next page](https://www.softwareadvice.co.nz/software/116733/remote-desktop-manager?page=2) > Remote Desktop Manager (RDM) is an all-in-one remote connection and credential management solution designed to help IT professionals, helpdesk technicians, and managed service providers (MSPs) simplify and secure their daily operations. Instead of juggling dozens of tools, passwords, and remote sessions, RDM puts everything in one place—making your work faster, safer, and easier to manage. Who It’s For Independent IT professionals and freelancers who need a reliable way to organize and secure multiple connections. SMBs and growing IT teams that want to centralize credential storage, enforce security, and collaborate securely. MSPs and helpdesk technicians managing remote sessions across multiple clients or departments. Enterprises needing scalability, advanced auditing, and integration with identity providers. Unique Benefits Centralized Remote Connection Management RDM supports over 50 protocols—including RDP, SSH, VNC, VPNs, and web applications—so you can manage all your sessions from a single platform. This saves time, reduces clutter, and helps you work more efficiently. Secure Credential Handling Passwords and credentials are stored in encrypted vaults. With credential injection, users can launch remote sessions without ever seeing sensitive information. For teams, shared vaults and role-based permissions ensure credentials are distributed securely. Access Control \& Compliance Multi-factor authentication (MFA), role-based access control (RBAC), and approval workflows allow you to enforce least-privilege policies. Detailed logging and reporting provide accountability and simplify compliance with industry standards like PCI DSS, HIPAA, or ISO. Work Anywhere, Anytime RDM works on Windows, macOS, Linux, iOS, and Android. Offline mode ensures you can still access connections and credentials securely even when you’re disconnected. Scalability to Fit Any Team Free / Solo Edition: Perfect for independent users who don’t need team-sharing features. Team Edition: Adds collaboration tools, shared vaults, granular security, and auditing for IT teams and MSPs. Support You Can Count On With Devolutions, you’re not just buying software—you’re gaining a partner. RDM is backed by responsive customer support, extensive documentation, and an active user community. Regular updates bring new features, integrations, and improvements, so the product grows with your needs. The Bottom Line Remote Desktop Manager gives IT professionals a secure, scalable, and user-friendly way to manage remote sessions and credentials. Whether you’re an independent user or part of a large IT department, RDM helps you save time, improve security, and stay organized—all while giving you the flexibility to scale as your business grows. > > Verdict: Rated **4.6/5** by 412 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 412 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Devolutions - **Location**: Lavaltrie, Canada - **Founded**: 2004 ## Commercial Context - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Remote Desktop Manager (RDM) offers flexible licensing to fit both individual and team needs, with multiple package tiers that combine remote access, credential management, and privileged account controls. Key pricing characteristics: Free / Solo Edition — Zero cost for independent users. Ideal for managing remote connections, storing credentials, and using RDM’s base features without team-sharing or enterprise controls. Starter Pack — Entry-level full-feature package for up to 5 users. Includes RDM itself plus tools like Devolutions Gateway, Launcher, Workspace, Hub Business, Server, and Privileged Access Management. Remote Connection Management Tier (Up to 99 users) — Higher-end team tier offering support for 50+ protocols, external password manager integrations, network discovery, cross-platform clients, etc. Pricing for this tier increases accordingly. Privileged Access Management (PAM) tier (Up to 99 users) — Provides enterprise-grade privileged account security with credential checkout, approval workflows, automated password rotation, just-in-time privilege elevation, and session recording. Ensures compliance while reducing insider risk, at a cost accessible to SMBs. Enterprise / Custom Plans (100+ users) — For organizations with larger user counts, special compliance or deployment requirements. These are quoted on request. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, English, French, German, Japanese, Norwegian, Spanish, Turkish - **Available Countries**: Austria, Belgium, Brazil, Canada, France, Germany, Italy, Netherlands, United Kingdom, United States ## Features - API - Access Controls/Permissions - Active Directory Integration - Activity Tracking - Alerts/Notifications - Audit Trail - Authentication - Collaboration Tools - Dashboard - Data Import/Export - Event Logs - File Transfer - For MSPs - IT Asset Tracking - IT Reporting - Issue Auditing - Knowledge Management - License Management - Maintenance Scheduling - Mobile Access ## Integrations (22 total) - 1Password - AnyDesk - Apple Remote Desktop - BeyondTrust Endpoint Privilege Management - Bitwarden - Cerby - CyberArk Privileged Access Management Solutions - Google Workspace - IT Glue - KeePass - Keeper - Lansweeper - LastPass - Microsoft Azure - Microsoft Entra ID ... and 7 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Remote Work Software](https://www.softwareadvice.co.nz/directory/4592/remote-work/software) ## Related Categories - [Remote Work Software](https://www.softwareadvice.co.nz/directory/4592/remote-work/software) - [Remote Monitoring and Management (RMM) Software](https://www.softwareadvice.co.nz/directory/4344/remote-monitoring-and-management/software) - [Remote Desktop Software](https://www.softwareadvice.co.nz/directory/4019/remote-desktop/software) - [Help Desk Software for Schools](https://www.softwareadvice.co.nz/directory/3857/schools/software) - [Computer Inventory Software](https://www.softwareadvice.co.nz/directory/3721/computer-inventory/software) ## Alternatives 1. [ManageEngine Endpoint Central](https://www.softwareadvice.co.nz/software/117339/manageengine-endpoint-central) — 4.6/5 (1485 reviews) 2. [Iru](https://www.softwareadvice.co.nz/software/71745/Iru) — 4.9/5 (477 reviews) 3. [PDQ Deploy & Inventory](https://www.softwareadvice.co.nz/software/419203/pdq-deploy-and-inventory) — 4.8/5 (341 reviews) 4. [Action1](https://www.softwareadvice.co.nz/software/261079/action1) — 4.9/5 (237 reviews) 5. [Atera](https://www.softwareadvice.co.nz/software/125932/atera) — 4.5/5 (446 reviews) ## Reviews ### "Complete Free solution for individuals." — 5.0/5 > **Bruno** | *24 June 2022* | Internet | Recommendation rating: 10.0/10 > > **Pros**: Complete solution, I use it mainly to centralize all my connections, logins and this helps me to gain time and productivity. I can't live without it anymore. The free version will suit you very well if it is for just 1 individual. > > **Cons**: Worth the price if you have a company with a few employees and you want to get organized, but it can be a little steep depending on which country you reside. In my case, I'm from Brazil and the conversion to Dollars is cruel. ----- ### "Easy way to manage your remote devices across multiple IT employees" — 5.0/5 > **Maxime** | *27 February 2025* | Machinery | Recommendation rating: 9.0/10 > > **Pros**: The ability to maintain a list of remote devices between multiple IT employees. Lots of customisation available. Save and run scripts. > > **Cons**: So much customisation that you can get lost trying to find the one you are looking for. > > Daily life is way more simple thanks to Remote Desktop Manager. There are a lot of tools that can do the same for cheaper but this one has so much possibilities and is easy to use that the price for it is worth. ----- ### "Managed config-once remote access" — 5.0/5 > **Verified Reviewer** | *29 October 2019* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: The team-accessible database of connections is amazing. I can't tell you home many businesses I've seen get this wrong--every IT person using they're own solutions... so much wasted time and effort. Here we can get a new guy set up in about 10 minutes and he has easy access to servers/switches/aps with a simple search. > > **Cons**: I don't have a feature I don't like about this, so the only thing to say is... gee, it could be cheaper. > > It is a bit of setup, but honestly not much more than one person would do anyway... save your team a \*lot\* of effort and do get this set up \*just once\*. ----- ### "My favorite tool" — 5.0/5 > **Francois** | *8 January 2025* | Computer & Network Security | Recommendation rating: 10.0/10 > > **Pros**: It has multiple entries and connection types, making it esay to keep all my connections and password in one place and simplify my daily connections. integration with web browser, powershell, multiple VPN clients and loads of other useful options. > > **Cons**: the IOS version has no datasource capabilities with onedrive. > > I love the product and have not found anything better on the market. ----- ### "Still the best way to connect to multiple remote devices" — 5.0/5 > **Cor** | *25 September 2024* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: a very simple way to connect to multiple servers one by one or at the same time and a simply way to switch between servers without the need to sign-in and sign-out all the time. Integration with password managers to further increase security by avoiding having to store your credentials locally. There are many more tools, but in my case those are nice to have features I simply don't use (yet) > > **Cons**: when changing the size of the window the remote server screen does not adjust. I use a laptop with 3 external screens 2 x 24" and 1 x 34" and when moving it needs to be resized and you either are left with unused space or scroll bars. in particular when switching between windowed and full screen, it would be great if it automatically scaled the remote display. > > I use it day in and day out and while the number of servers I need to switch between, it is still my application of choice to connect to my (virtual) servers ----- Page: 1 / 18\ Next: [Next page](https://www.softwareadvice.co.nz/software/116733/remote-desktop-manager?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/116733/remote-desktop-manager) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data