--- description: Review of MaintainX Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: MaintainX | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [School Facilities Management](/directory/4013/facilities-management/software) > [MaintainX](/software/116409/maintainx) # MaintainX Canonical: https://www.softwareadvice.co.nz/software/116409/maintainx Page: 1 / 42\ Next: [Next page](https://www.softwareadvice.co.nz/software/116409/maintainx?page=2) > MaintainX is a maintenance and asset management platform built for industrial and frontline teams. It helps organizations streamline operations, enhance asset management, and empower frontline workers while delivering insights that drive efficiency and improve the bottom line. MaintainX centralizes data from multiple sources—such as IoT sensors, maintenance records, and other systems like SAP—through integrations, ensuring consistent data for data driven decisions, accurate insights, and AI-powered optimizations. As a mobile-first, IoT-enabled solution, MaintainX supports maintenance, reliability, and operations teams. > > Verdict: Rated **4.8/5** by 1025 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 1025 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: MaintainX - **Location**: San Francisco, US - **Founded**: 2018 ## Commercial Context - **Starting Price**: US$25.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: MaintainX software uses a subscription-based pricing model with multiple tiers, which differ by features and usage limits. The software typically offers monthly and annual billing options, with pricing varying based on the number of users and access to advanced capabilities such as unlimited AI access, analytics, integrations, and workflow automations. A limited free tier is also available with basic features. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, Czech, Danish, Dutch, English, French, German, Italian, Japanese, Polish, Portuguese, Romanian, Russian, Slovak, Spanish, Traditional Chinese, Turkish - **Available Countries**: Argentina, Australia, Brazil, Canada, Chile, China, Colombia, Germany, India, Ireland, Japan, Mexico, New Zealand, Peru, South Africa, United Kingdom, United States ## Features - API - Access Controls/Permissions - Accounting Integration - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Management - Approval Process Control - Asset Accounting - Asset Lifecycle Management - Asset Planning - Asset Tracking - Audit Management - Audit Trail - Autofill - Automated Scheduling - Barcode/Ticket Scanning - Barcoding/RFID - Billing & Invoicing - Business Process Automation ## Integrations (23 total) - AssetWatch - Dynamics 365 - FreshBooks - FuelCloud - Gmail - Google Forms - Google Sheets - Ignition - Jira - MachineMetrics - Microsoft Outlook - Microsoft Power BI - Motive - Oracle E-Business Suite - QuickBooks Online ... and 8 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [School Facilities Management](https://www.softwareadvice.co.nz/directory/4013/facilities-management/software) ## Related Categories - [School Facilities Management](https://www.softwareadvice.co.nz/directory/4013/facilities-management/software) - [Building Maintenance Software](https://www.softwareadvice.co.nz/directory/4126/building-maintenance/software) - [Fixed Asset Accounting Software](https://www.softwareadvice.co.nz/directory/269/fixed-asset-accounting-software/software) - [Accounting Software for Small Business](https://www.softwareadvice.co.nz/directory/506/small-business/software) - [Workflow Management Software](https://www.softwareadvice.co.nz/directory/4272/workflow/software) ## Alternatives 1. [Limble](https://www.softwareadvice.co.nz/software/34626/limblecmms) — 4.8/5 (751 reviews) 2. [Fracttal One](https://www.softwareadvice.co.nz/software/413016/fracttal) — 4.6/5 (1773 reviews) 3. [UpKeep](https://www.softwareadvice.co.nz/software/58398/upkeep) — 4.6/5 (1322 reviews) 4. [Fiix](https://www.softwareadvice.co.nz/software/29229/fiix) — 4.5/5 (628 reviews) 5. [Coast](https://www.softwareadvice.co.nz/software/246342/coast) — 4.7/5 (101 reviews) ## Reviews ### "I'm a believer in MaintainX" — 5.0/5 > **Steve** | *4 March 2026* | Biotechnology | Recommendation rating: 10.0/10 > > **Pros**: The ease of use and how quickly our team was able to begin using the program. The account managers and support staff where great at helping get over hurdles and organize our assets. The features screens are not cluttered which makes it easy to navigate. Being able to add everyone in our company at no extra cost, as a requestor only, has been a big help. Using the automation features (AI) has dramatically decreased the time it takes to write a new procedure. We've also been able to tap into the vast library of shared procedures. > > **Cons**: Initially the cost, but we quickly learned is was value-added and saved us time. There is an occasional lag between the mobile app and the desktop software. > > It's been very positive. We started using it at one facility and we are expanding to all our locations. It's super direct and simple to train new technician on the work order process. It's been the shortest learning curve of any CMMS system I've used in the past. ----- ### "The most efficient, helpful and supported CMMS" — 5.0/5 > **Kari** | *25 March 2026* | Computer Hardware | Recommendation rating: 10.0/10 > > **Pros**: The ease of implementing it for all employees within our company. The most positive review from operators is that they can input a work order from their phones. They love that they no longer have to have their supervisor enter it. > > **Cons**: The web page is not automatically updated when left open all day. I prefer to have the easiest, no thought processes, in the tools I use. I am not a fan of it not being refreshed when I get to my desk > > I am very pleased with MaintainX. There has not been one concern I have had. Once the work order requester was available to all operators, the communication between operators and maintenance techs opened immediately. Our downtime tracking for our KPI's became more accurate the moment it was implemented. ----- ### "Very good product" — 5.0/5 > **Philip** | *8 September 2025* | Telecommunications | Recommendation rating: 10.0/10 > > **Pros**: The ability to track our assets, PM's and workorders. This product has met all of our expectations. > > **Cons**: I have no issues with MaintainX or the use of this product. I can't think of any cons about this product. > > Very pleased, easy to maintain and keep up with all of our assets and the ability to keep up with all of our workorders. ----- ### "Driving Structure and Efficiency Through Modern Maintenance Management”" — 5.0/5 > **Scott** | *19 February 2026* | Consumer Goods | Recommendation rating: 10.0/10 > > **Pros**: Maintenance isn’t just work orders — it’s how I run the operation. It helps me prioritize resources, track asset health, hold teams accountable, and make data-driven decisions. With KPIs, PM tracking, and visibility into our systems, I can stay proactive instead of reactive, which ultimately makes the entire facility run smoother. > > **Cons**: One of my main challenges is that some of the data recording and documentation features don’t feel as strong or consistent as I’d like. I also notice a gap between the mobile and desktop experiences — the phone version doesn’t always provide the same level of detail or visibility, which makes it harder to manage things effectively when I’m on the floor. > > Overall, our experience using the maintenance platform has been very positive. It brings clear structure to how we track assets, PMs, work orders, labor time, and daily priorities, which makes it much easier to manage both people and equipment. Compared to our previous system, it’s far more user-friendly for technicians on the floor and supports real maintenance workflows instead of just reporting. The visibility into KPIs and task tracking helps drive better business decisions and keeps our team accountable. While there are still areas to improve — especially stronger recording capabilities and better mobile access compared to desktop — the system has significantly streamlined our operations and made day-to-day maintenance management much more efficient. ----- ### "MaintainX for Field Service Management" — 5.0/5 > **Jason** | *25 March 2026* | Facilities Services | Recommendation rating: 10.0/10 > > **Pros**: It brings everything into one place and just makes the day-to-day easier to manage. I can quickly see what’s going on across all work orders without chasing people down for updates. It’s simple for the team to use, which means better communication, fewer missed details, and more accountability. Overall, it just helps keep things organized and running smoother without adding a bunch of extra complexity. > > **Cons**: The biggest downside is that some of the best features are locked behind higher-tier plans, so you don’t always get the full value unless you upgrade. It can feel a little limiting at times. Also, customization isn’t as flexible as I’d like, there are moments where you have to work around the system instead of setting it up exactly how your operation runs. And when you’re trying to pull specific data or reports, it can take extra effort to get it in a format that’s actually useful. > > Overall, the experience with MaintainX has been very positive. It’s helped bring structure and clarity to how we run our service department, and it’s made a noticeable difference in organization, communication, and accountability across the team. What really stands out is the opportunity we’ve had to provide feedback and actually feel heard. When we’ve shared ideas or pointed out gaps, the MaintainX team has been responsive and quick to make adjustments or roll out improvements. That level of engagement and willingness to evolve the platform has made it feel more like a partnership than just a tool we’re using. ----- Page: 1 / 42\ Next: [Next page](https://www.softwareadvice.co.nz/software/116409/maintainx?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/116409/maintainx) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data