Acuity Scheduling

Pros

I have loved everything about Acuity Scheduling interface, the way it is setup and how intuitive and user-friendly it is to work with. Acuity Scheduling also allows setting up of automation workflows to automate scheduling making it to take less time and less labour input. With the quick integration with my calendar, am able to see all my calendar activities before scheduling a meeting making it easy to find the perfect time to schedule a new meeting.

Cons

Am super proud of my experience with Acuity Scheduling, i have never run across any challenges to complain about.

Pros

Acuity is a simple and clean piece of software that is straightforward and insightful. It provides enough flexibility to be used in a number of applications. For our sports training business it allowed up to separate appointment types, create custom calendars and send notifications. I really liked that it interacted with our website so clients didnt have to leave our site to book a session.

Cons

Reporting in acuity is a bit clunky for how we used the software. Instead of going off package pricing, acuity uses per session pricing which makes our revenue numbers look great but they are inaccurate. Additionally there are limited customization options for the booking pages unless you have advanced knowledge of CSS styling.

Alternatives Considered

Reasons for Switching to Acuity Scheduling

Pros

It helps clients see your availability on your website.

Cons

I do not use it very often, I believe its more so due to lack of marketing.

Pros

Integrates with squarespace. I don't believe anything else does and I believe squarespace bought out acuity so there you go. I know a lot of huge businesses use acuity so I'm open to learning how to use it more effectively.

Cons

Acuity does not make using it easy to learn, navigate or figure out. Their help features really stink. They have all this writing you can put into your availability type. I thought this was emailed to the client when they received their link. So I put all this time into writing up my parameters etc. and no one was following them. Finally I figured out that it is only shown when someone is scheduling and since I schedule in my coaching clients they never even see it! I didn't figure this out for 2 years! I still don't know how to put the writing in the correct place. I see it with other's using acuity. I also hate the interface. I love Calendy's interface. Clean, simple, intuitive. Acuities is very program or techy and not intuitive. Also, when you export your client into it does not keep all their appointment info which is what I needed and so I lost all that data and there is no way to export it. And, I didn't know I would be loosing it until it was already done.

Alternatives Considered

Reasons for Switching to Acuity Scheduling

Pros

I like that I can have custom email reminders and follow up emails, use it for classes, use discount codes, and have many staff members use it. The calendar syncing feature is also really nice.

Cons

I'm not a fan of the interface, its not always the most intuitive and the client facing side isn't the most attractive.

Pros

Beyond it all has been how easy and straightforward it was to learn how to use Acuity Scheduling to create meeting schedules. I have also had an amazing experience with the task automations that help automatically find the right date and time to schedule for a meeting. Acuity Scheduling also has excellent reminders that ensures that am always on the know about upcoming scheduled meetings. Its activity dashboard provides a clear picture of all my scheduling activities making ot easy to track them.

Cons

I have not had any unpleasing experiences with Acuity Scheduling and definitely have nothing bad to comment about.

Pros

I have loved the simplicity of Acuity Scheduling and how easy it was to customize it to fit any kind of scheduling needs i have. Acuity Scheduling has very powerful security features that give me the guarantee of the safety of my personal data. It has an auto-scheduling function that help create meeting schedules automatically making it less time taking. Acuity Scheduling automated alerts and reminders assist me not to ever miss any meeting that have been scheduled.

Cons

i have not had any difficulties using Acuity Scheduling and i have nothing bad to comment about it.

Pros

Acuity Scheduling is a great online scheduling system for many industries and verticals. It enables a robust platform that integrates directly with the Squarespace website to make online scheduling, payments, automation, and more possible.

Cons

Acuity Scheduling is on time-based events, so it's not a solution for multi-day events, industries like hotels, and bed and breakfasts. Acuity data does not transfer into the Squarespace Contacts system either - or sync with the email marketing platform from Squarespace.

Pros

I really like the ease of use of Acuity. Acuity scheduling can be easily integrated with WordPress. You can upload photos and color codes.

Cons

There is a hassle of having to create additional features for services that are already listed. Free subscriber options are limited.

Pros

Easy booking process with great calendar integrations.

Cons

Limited customization for certain scheduling features.

Pros

Acuity Scheduling flexibility made it easy for us to tailor make it to fit our guest scheduling needs. The are automation workflows that take up most of the complex scheduling tasks for us like finding suitable time, leaving just the simple steps. It is simple to edit scheduled bookings or even rescheduling them entirely. Acuity Scheduling reminders keep all parties reminded of an upcoming schedule which help avoid missing them. Its integration with our customer interaction platforms allows to give them an easy way to schedule for bookings.

Cons

There is no even a single thing about Acuity Scheduling that does not sit right with us.

Pros

Acuity Scheduling has a very lightweight and easy to learn user interface making the learning curve very short and smooth. It uses automation workflows which help find perfect scheduling time making scheduling very accurate. Acuity Scheduling integrates with third party products i use making it possible to use it for scheduling meetings on various conferencing products.

Cons

I have not had any disappointments with Acuity Scheduling. All features works greatly without any flaws. Nothing to like least honestly.

Pros

As we continue transform our business by adopting tech solutions that personalize the guest or rather customer experience, Acuity Scheduling has been in the centre of this transformation. It's implementation process was a a quick fix that didn't affect the salon operations. It delivers a free trial that we utilized greatly for learning purposes to familiarize with it. Comes with a slick and straightforward UI that makes it user friendly without prior knowledge. Acuity Scheduling delivers a range of features that we have found very helpful in running our day to day beauty salon business. We are able to create appointments for the different services we offer while customizing it to including details like duration, prices, description and images to highlight those services. As a staff member Iam added in the acuity and it allows me to find upcoming appointments and manage booking. I have also managed to create my own calendar soo I can be booked personally and enables me enter the specific hours Iam a available which I have synced with my personal email for notifications and alerts. It is also easy to offer discounts for those diehard clients soo that we off some amount on their next appointment. Integrating it with stripe payments has streamlined the collection of online payment during booking and record payments made in person. Lastly tracking the use of Acuity Scheduling using the report functionality allows for improvement.

Cons

Acuity scheduling is the master of conveniences through coordinated bookings and salon appointments. The information available online and it's responsive technical team has ensured that our use experience has no hutches.

Pros

I like that it has an app making it accessible on my phone as well as on my PC so I can switch use in between each one. It’s fairly straight forward and has features making it easy to schedule appointments.

Cons

I like Acuity overall but wish there was a feature that allowed appointments and bookings booked in advance for a certain date (for instance, 1 year from now) with a price change/increase. Or make bookings available up to a certain date and open them back up again once that date comes around.

Pros

Easy to set up and integrated with my website- through Squarespace

Cons

Was not able to charge patients upfront. I started cash based practice and in order for patients to book, they were required to pay upfront

Pros

Top tier scheduling service. Flows with ease.

Cons

At first glance looks difficult and can be overwhelming.

Pros

Ease of use. The flow of imputing patient data prior to scheduling is good.

Cons

Its allows patient appointment to be scheduled without all the proper patient information needed. The patient online scheduling allows patients to book appts in the wrong time slots and with missing information.

Pros

It’s easy to navigate UI, customizable appointment email and text.

Cons

It easily integrates with square, but lacks some functionality like adding a tip or discount

Pros

We’ve been using Acuity since before it was acquired by square. The service has always been amazing and the value is unbeatable. It does everything you need a scheduler to do, with additional minor CRM features.

Cons

No complaints what so ever. The customer experience with acuity has been fantastic from day one.

Alternatives Considered

Pros

easy to use, customizable, options galore. Easy for customers to use

Cons

I really have no cons. I've been using Acuity over five years. I wish they didn't get rid of the free account option

Pros

I like that it syncs with other calendars and is accessible on different devices and platforms.

Cons

It is a little cumbersome to use and the nomenclature is not always 100% clear

Pros

Text reminders keeps the tool at the frontline to be trustworthy. It is quick to organize since the calendars is available and customizable. The most amazing part being the freedom to reschedule with notifications sent on both ends. I have enjoyed the user friendliness in the services and the flexibility too.

Cons

Reaching help from the customer desk is not so easy. It takes time to get a response.

Pros

Acuity's ease of use is simply unparalleled! The intuitive interface makes scheduling a breeze, while its top-notch quality ensures a seamless experience. The array of features and functionality available is mind-blowing, allowing me to tailor the platform to fit my needs perfectly. The exceptional customer service team always goes the extra mile.

Cons

Although Acuity is worth every penny, I would have appreciated a slightly better value for money. However, considering the stellar overall experience, this is a minor concern.

Pros

Great product and quality system for setting up appointments and reminders for myself and others as well as customers

Cons

Nothing I didn’t like least about aquity

Pros

It is an affordable tool for scheduling appointments within minutes.It has an intuitive and user-friendly interface.Itbis simple to reschedule or cancel appointment using this tool.I never miss appointments because of Acuity Scheduling reminder feature.

Cons

It makes appointment scheduling process fast and effortless thus nothing to complain.