4.8
Overall rating
Reviews

4.8
Overall rating
Reviews

About RetailEdge

RetailEdge is an on-premise, retail POS solution designed for small and midsize businesses. It offers mobile POS, multi-location support, website integration, credit card processing and gift card management functionalities within a suite. It runs on both Windows operating systems. RetaiEdge offers integration with e-commerce solutions such as Shopify and Modern Retail, so users can synchronize data between RetailEdge and their e-commerce solutions, giving them an accurate view of inventory stock and sales data. RetailEdge offers multi-location retail, which allows users to manage customer data, inventory and transactions across different stores in one system. The solution also offers gift card management, which allows users to issue and redeem gift cards to customers. RetailEdge offers loyalty program management, which allows users to roll out rewards programs targeted at customer retention. The solution also features a loyalty reward filter, which allows users to create rules for gift card redemption such as maximum allowed discount percentage, promotion codes and types of payments.
RetailEdge Software - RetailEdge Inventory Manager
RetailEdge Software - RetailEdge Customer Manager
RetailEdge Software - RetailEdge Purchase Orders
RetailEdge Software - RetailEdge Hundreds of Reports
RetailEdge Software - RetailEdge Touch Sales Screen
RetailEdge Software - RetailEdge Sales Manager
RetailEdge video
RetailEdge Software - RetailEdge Inventory Manager - thumbnail
RetailEdge Software - RetailEdge Customer Manager - thumbnail
RetailEdge Software - RetailEdge Purchase Orders - thumbnail
RetailEdge Software - RetailEdge Hundreds of Reports - thumbnail
RetailEdge Software - RetailEdge Touch Sales Screen - thumbnail

RetailEdge pricing

RetailEdge does not have a free version but does offer a free trial. RetailEdge paid version starts at US$495.00/one-time.

Starting Price:
US$495.00/one-time
Free Version:
No
Free trial:
Yes

Alternatives to RetailEdge

RetailEdge Reviews

Feature rating

Value for Money
4.8
Functionality
4.6
Ease of Use
4.6
Customer Support
4.8
5 reviews of 174 View all reviews
Verified Reviewer
  • Industry: Retail
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 22/10/2017

Started RetailEdge in 2013 . Quickly proved to be faster, easier & 1/5 the cost of POS used...

Saves money, makes money, saves time analyzing and ordering products.

Pros

Pre-made Reports export to excel with 1 click. The customer loyalty program alone is worth the price of the program. The stand alone laptop workstations let me work anywhere. The support is personable, quick and detailed.

Cons

Some of the reports I use the most require extra steps to create. There is a nice feature which gives you extra "custom" database fields for inventory and customers - but you cannot change the generic labels - which makes it hard to keep consistent across multiple users.

Donna
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 30/07/2020

Reliable, full featured and affordable POS

I can perform all of my inventory management processes and sales from anywhere. Even when I travel to Trade shows across the country, I am never impacted by internet issues.

Pros

This is a full featured POS and inventory management application that can run with or without an internet connection. All of this at a very reasonable initial investment price.

Cons

It does not integrated with my website database, Magento.

Alternatives Considered

QuickBooks Point of Sale

Reasons for Choosing RetailEdge

Quickbooks release a new version several years back that was extremely buggy. While I struggled for 3 months attempting to resolve the issues, it was negatively impacting my ability to do business. Customer support was terrible.

Switched From

QuickBooks Point of Sale

Reasons for Switching to RetailEdge

It was 25% of the cost of most other full featured POS applications and included all of the functionality i needed. Because it is a small company that has been around for awhile, customer support is easy to work with - you can talk to the same support rep throughout the process of completing an issue.

Response from High Meadow Business Solutions

Hi Donna, thank you for the kind words! We do have an integration with Magento through a third party called Modern Retail. Feel free to give us a call or email if you'd like to learn more!

Replied 13/10/2020
Melissa
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
3
Ease of Use
3
Customer Support
4

3
Reviewed on 2/11/2017

Mostly good, with a few major frustrations.

Ease of checking out customers and keeping track of inventory.

Pros

Pretty simple and explanatory interface. Not difficult to teach new hires how to use. Tech support is usually pretty speedy and efficient.

Cons

Every time there's an update with the software or with Windows 10, we have to call tech support because something becomes incompatible or switched off. Also unhappy that we started out being able to use our POS as a touch screen, and when Windows 10 became the operating system, it was no longer able to operate as touch screen, tacking on time to our checkout speed.

Some of the report functions are a bit tedious to use.

Many customers unhappy that we can't tell them how far along in the loyalty program they are without us doing some major research; wish it was just automatically tracked in their account.

Lloyd
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 6/01/2023

Newbie to the POS world

Pros

I like that this software is relatively inexpensive for the robust features that are provided. The customer support has been fantastic, and once the system is in place it is simple to add additional workstations as my business grows.

Cons

I don't really have anything to compare to this system. This is our first jump into a POS system. It has been a lot of work to get up and running since we are building our item and customer database from scratch. But, we are already seeing the benefit of having an automated system that is tracking our sales by item and customer.

Alternatives Considered

Epicor for Retail and QuickBooks Desktop Enterprise

Reasons for Switching to RetailEdge

Price and the recommendation by our merchant services provider Desormais Management.
Marilyn
  • Industry: Retail
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/03/2022

The great service I received from [SENSITIVE CONTENT]

Pros

keeping track of inventory, faster sales

Cons

Hard to figure out making reports, easy to change prices

Response from High Meadow Business Solutions

Marilyn,
Thank you for your review! If you don't like that it is easy to change prices, you can set up security in RetailEdge that only allows clerks with certain security levels access to actions like changing prices. Check out our video tutorials on that here: https://bit.ly/364WZum
And if you ever need help with reports, don't hesitate to call or email us!

Replied 12/04/2022

Related categories