About Stamps.com

Stamps.com is a cloud-based parcel shipping solution designed for small to large businesses, online retailers, and multi-warehouse shippers. The application allows shippers to manage and automatically import order data from various stores, select suitable shipping modes based on price, package size, or delivery date, and send tracking information to customers and the marketplace. Stamps.com enables team members to print multiple labels in bulk, map shipping selections to delivery services, and apply shipping preferences to orders. Administrators can manage employee access permissions and set up postage, mail class, or special service restrictions. Other features include cost codes, hidden postage, multi-user accounts, expense tracking, and customizable branding. Stamps.com offers integration with several third-party platforms including Amazon, Volusion, Etsy, Magento, PayPal, and Shopify. Pricing is on a monthly subscription basis and support is provided via phone.
Stamps.com Software - Stamps.com home page
Stamps.com Software - Stamps.com import templates
Stamps.com Software - Stamps.com connecting web store
Stamps.com Software - Stamps.com custom reports
Stamps.com Software - Stamps.com home page - thumbnail
Stamps.com Software - Stamps.com import templates - thumbnail
Stamps.com Software - Stamps.com connecting web store - thumbnail
Stamps.com Software - Stamps.com custom reports - thumbnail

Stamps.com pricing

Stamps.com does not have a free version but does offer a free trial. Stamps.com paid version starts at US$15.99/month.

Starting Price:
US$15.99/month
Pricing Details:
$15.99 monthly service fee, plus the cost of postage.
Free Version:
No
Free trial:
Yes

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Stamps.com Reviews

Feature rating

Value for Money
4
Functionality
4.5
Ease of Use
4.5
Customer Support
4
5 reviews of 720 View all reviews
Louisa C.
  • Industry: Food & Beverages
  • Company size: 2-10 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/01/2022

Stamps.com makes more easy shipping right at your fingertips!

I love using Stamps.com for a seamless shipping experience!

Pros

Using Stamps.com made creating and printing shipping labels for my company so extremely straightforward and easy. Given that we often are shipping product as free gifts to influencers and other product reviewers, we do not like to waste time having to figure out a confusing shipping process or spend an excessive amount of money trying to send a package. With Stamps.com we are able to avoid this and simply ship our packages.

Cons

I believe that Stamps.com could be improved with more consistent free trial offers. I believe I waited a little to use the platform because I was trying to see if there would be a better free trial offer, but I wish I had just made the choice to test it and start using it sooner.

Chris S.
  • Industry: Arts & Crafts
  • Company size: Self Employed
  • Used for 6-12 months
  • Review Source
Value for Money
1
Features
4
Ease of Use
3
Customer Support
2

4
Reviewed on 25/03/2021

Why Stamps.com?

See above. Don’t waste your money. You don’t get anything extra here that you can’t get from a free shipping software (in my experience).

Pros

Why indeed. My answer is there is no reason. I used Stamps.com for over a year and called it quits a few months back. Why you ask? Well, several reasons. 1) You have to pay whether you ship anything or not. Some months my sales are slower for than others and I cannot predict that in advance. 2) The site went down and I couldn’t ship for several days. I was forced to find a new shipping program. Customer service took 2 weeks to get back to me and guess what? I had to pay for those 2 weeks of wasted time. 3) As mentioned above. Bad customer service. Let’s be frank, you pay them $20 a month for no reason. Try a free shipping app. You’ll thank me later.

Cons

The price was definitely too much. The software was overly complicated and I had several errors and couldn’t even log in to my account.

Alternatives Considered

Shippo

Reasons for Switching to Stamps.com

I didn’t. I recommend goshippo.com or vipparcel.com.
Sean S.
  • Industry: Legal Services
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/01/2022

Stamps.com Review

This was a very easy program to get initiated. Once you have your printer set up, and a scale, everything is a breeze. Customer service can be hard to get ahold up latter on in the day, but that is expected. Although, they do answer rather quickly in the morning. Very good program, I would recommend to any home office or any office for that matter.

Pros

What I like most about this software is that all of your post office needs can be taken care of from the comfort of your own home/office/etc., without having to go all the way to the post office. We are a law office, so we are constantly mailing items out. This program allows you to print directly on your envelope with your own logo, and really makes things look professional.

Cons

The most difficult part was getting the program set up with our printer, but all in all it was not that hard. Another process that took me a while to figure out was the international mailing. They could have made the format a little easier, but still not that hard to figure out.

Ruffin M.
  • Industry: Printing
  • Company size: 2-10 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
3
Features
4
Ease of Use
3
Customer Support
4

3
Reviewed on 6/12/2021

Saves more time than money

Overall the experience wasn't negative but we did not see enough functionality or savings to justify continued use of the platform.

Pros

The primary benefit of Stamps.com is being able to calculate and print postage without having to go to the post office/store.

Cons

For more advanced mailroom functionality (like being able to print labels from a large CSV file) you have to purchase their next-tier product which is currently windows-only. This really limits the benefits/functionality of the web interface to the point that the product only seems worth it for small-scale shipping operations. On top of this, the website seemed pretty slow/clunky (for instance - it would always take several seconds to load pages as you clicked through different features)

Verified Reviewer
  • Industry: Automotive
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
0

5
Reviewed on 21/12/2021

Make shipping easy.

We send a lot of mail and packages. With Stamps.com we can print out our own postage and shipping labels. We put the packages on the scale and the software uses the exact postage needed. It's a no brainer if you ship a lot of items.

Pros

Shipping is easy. Put your package on the scale, print out the shipping label and off it goes. No more dealing with regular stamps, trying to figure out how many to use.

Cons

Occasionally the scale will stop working so we have to unplug it and plug it back in. The conveniences of the software far outweight this minor inconvenience.

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