--- description: Review of Digital Integrated Management System Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Digital Integrated Management System | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Quality Management Software](/directory/420/quality-management-software/software) > [Digital Integrated Management System](/software/115335/enterprise-process-center) # Digital Integrated Management System Canonical: https://www.softwareadvice.co.nz/software/115335/enterprise-process-center Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/115335/enterprise-process-center?page=2) > Digital Integrated Management System is an enterprise platform designed to help organizations map, analyze, automate and monitor business processes while managing regulatory compliance and risk assessment within a single environment. It is used across industries such as healthcare, manufacturing, aerospace, financial services, government and consulting to support digital operations and process improvement. The platform includes AI-powered process automation that creates detailed process maps with flow objects, materials, annotations and assigned roles. It offers integrated modules for business process management, document control, electronic quality management, risk and compliance governance, business continuity planning and enterprise architecture. Additional features include low-code application development tools, electronic form design, system integration capabilities and customizable dashboards. It supports regulatory compliance management for standards such as ISO, GxP, SOC 2, GDPR and the EU AI Act through automated compliance identification and risk registries. This cloud-based system provides real-time operational insights and collaborative process management. It includes quality management automation tools such as corrective and preventive action workflows, audit management, incident tracking and supplier management. The platform also offers process simulation, mining and monitoring tools while supporting data governance and master data management. > > Verdict: Rated **4.8/5** by 21 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 21 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Interfacing - **Founded**: 1983 ## Commercial Context - **Pricing model**: (Free version available) (Free Trial) - **Pricing Details**: Contact Interfacing for pricing information. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Brazilian Portuguese, Chinese, Croatian, Dutch, English, European Portuguese, French, German, Hebrew, Icelandic, Italian, Polish, Portuguese, Spanish, Swedish - **Available Countries**: Algeria, Armenia, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Belgium, Benin, Bhutan, Bosnia & Herzegovina, Brazil, Cambodia, Canada, China, Croatia, Czechia, Denmark, Egypt, Finland and 47 more ## Features - AI Copilot - AI-assisted Development - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Annotations - Approval Process Control - Archiving & Retention - Assessment Management - Audit Management - Audit Trail - Business Process Automation - Business Process Control - CRM - Calendar Management - Change Management - Chatbot ## Integrations (13 total) - Atlassian Access - BPMApp - Custom Configurators - Essentials - Microsoft 365 - Microsoft 365 for Jira - Microsoft Azure - Microsoft Excel - Microsoft Teams - Microsoft Word - PDF+ - Peeklogic Salesforce – Jira Connector - Visio ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Quality Management Software](https://www.softwareadvice.co.nz/directory/420/quality-management-software/software) ## Related Categories - [Document Control Software](https://www.softwareadvice.co.nz/directory/4233/document-control/software) - [Audit Software](https://www.softwareadvice.co.nz/directory/4188/audit/software) - [Compliance Software](https://www.softwareadvice.co.nz/directory/4363/compliance/software) - [Workflow Management Software](https://www.softwareadvice.co.nz/directory/4272/workflow/software) - [Business Process Management Software](https://www.softwareadvice.co.nz/directory/4351/bpm/software) ## Alternatives 1. [MasterControl Quality Excellence](https://www.softwareadvice.co.nz/software/142000/mastercontrol) — 4.5/5 (526 reviews) 2. [Cority](https://www.softwareadvice.co.nz/software/440912/medgate) — 4.4/5 (106 reviews) 3. [Ideagen Quality Management](https://www.softwareadvice.co.nz/software/419186/Ideagen-Quality-Management) — 4.5/5 (178 reviews) 4. [LogicGate Risk Cloud](https://www.softwareadvice.co.nz/software/35162/logicgate) — 4.7/5 (83 reviews) 5. [IntellaQuest](https://www.softwareadvice.co.nz/software/290984/pmquest) — 4.1/5 (8 reviews) ## Reviews ### "Excellent Process Management Solution" — 5.0/5 > **Merita** | *30 October 2018* | Aviation & Aerospace | Recommendation rating: 9.0/10 > > **Pros**: The ability to integrate objects and information is very good and meets all requirements from a business users perspective whilst being compliant to standards. The search function is comprehensive and intuitive. The ongoing support we receive from Interfacing is always swift, thorough and helpful. Enterprise Process Centre (EPC) has functionality for things that we hadn't considered originally which is enabling us to reevaluate how to mature processes and related information across the company. > > **Cons**: The need to use Modeler (on previous versions) to update information was time consuming and manual. However, this has been resolved in version 11 with the improved Web Edit functionality. > > We were able to migrate from a functional based document system to a process based integrated information system by implementing EPC. EPC met all of our identified business needs and Interfacing were integral from the design phase through to Go Live. ----- ### "Great product for implementing BPM, with capabilities that go beyond the traditional BPM platform" — 5.0/5 > **Verified Reviewer** | *16 September 2020* | Utilities | Recommendation rating: 10.0/10 > > **Pros**: The integrated manner in which all the capabilities of the Enterprise Process Center platform work together and make it easier to complete the documentation of processes. The platform is also highly configurable and customizable, although it is clear that you should learn to "walk before you try to run". In other words, starting with the out-of-the-box implementation still provides a very feature rich environment that can be improved even further as your usage matures. > > **Cons**: There is nothing that I dislike. But there is a need to understand the capabilities you have at your disposal before launching off on a path you may find later is not optimal. > > While it was still early days, Interfacing's Digital Business Transformation Suite platform provided us with the flexibility to allow us to implement BPMN 2.0 without being too rigid. We also found that we had available additional capabilities, such as master data management and document management, which were also going to be extremely useful to bring new capabilities to the organization and replace legacy capabilities (already flagged for replacement) as our implementation program and rollout proceeded. ----- ### "Doesn't work as advertised and sold" — 2.0/5 > **Verified Reviewer** | *31 May 2021* | Building Materials | Recommendation rating: 0.0/10 > > **Pros**: Web based solution Can generate a document based on data Multi lingual data of same process > > **Cons**: Not easy to use and unattractive UI Most of the features are incomplete or don't work Too many bugs Weak support Not a true SaaS Deployment > > So far we haven't realized any ROI with this solution. we thought it would help us streamline process improvement, but in reality it doesn't. It's simply designed for documentation and all other collaborative and management features are, in reality, useless. The PM working on our project didn't understand our needs, talks and works hard well but without any essence nor solving anything. ----- ### "Unlocking the Potential of Digital Business Transformation with the Digital Business Transformation" — 4.0/5 > **Angelo** | *6 January 2023* | Internet | Recommendation rating: 10.0/10 > > **Pros**: The Digital Business Transformation Suite provides incredible flexibility and scalability, making it perfect for businesses of all sizes. With its advanced features, I was able to develop a digital strategy that was tailored to my business's unique needs. > > **Cons**: Although the Digital Business Transformation Suite has been incredibly useful in helping my business transition to a digital environment, the cost of the software can be prohibitive for some businesses. > > Overall, I'm incredibly pleased with the Digital Business Transformation Suite. After the initial setup, the software has been incredibly easy to use and has allowed me to quickly and easily develop an effective digital strategy for my business. ----- ### "Outstanding BPM features at affordable price" — 5.0/5 > **Alain** | *18 February 2019* | Management Consulting | Recommendation rating: 10.0/10 > > **Pros**: Ease-of-use, powerful tool, comprehensive modules \& features, simple navigation, multilingual support, KPI and dashboard integration, LEAN analysis, fast cloud application, in depth Risks \& Controls, great collaboration features, easy learning. > > **Cons**: The software is really user friendly, and more and more features are getting incorporated, such as the workflow capability. > > We've been using it since more than 10 years...and it keeps getting better every year. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/115335/enterprise-process-center?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/115335/enterprise-process-center) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data