---
description: Review of Groomsoft Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Groomsoft | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Pet Grooming Software](/directory/4633/pet-grooming/software) > [Groomsoft](/software/113094/groomsoft)

# Groomsoft

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> Groomsoft is a cloud-based software designed to help pet grooming businesses manage operations related to bookings, reservations, payments, billing and more. The platform enables organizations to create recurring appointments and block services for holidays/vacations using a built-in calendar and track client status as completed, late or no shows.&#10;&#10;&#10;Groomsoft includes a notification functionality, which allows users to send booking confirmation using custom messages and email reminders. It offers a host of features such as checkout tracking, credit/debit card processing, customer and pet tagging, vaccination monitoring, image uploads, historical records, customizable templates and more. Additionally, supervisors can run marketing campaigns through integration with MailChimp application.&#10;&#10;&#10;Groomsoft allows managers to generate and export reports into CSV files to gain insights into breeds, customers, products and services, sales, expenses and more. Pricing includes monthly/annual subscriptions and support is extended via phone, email and other online measures.
> 
> Verdict: Rated **4.9/5** by 36 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 36 Reviews |
| Ease of Use | 4.9/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.9/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Groomsoft
- **Location**: Iselin, US
- **Founded**: 2006

## Commercial Context

- **Starting Price**: US$29.95
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Free 30 day demo available.&#10;&#10;Mobile Groomers: $39.90/month or $478.80/year&#10;Grooming Shops: $29.95/month or $359.40/year&#10;&#10;Annual subscriptions are also available.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Canada, Puerto Rico, United States

## Features

- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Automated Scheduling
- Billing & Invoicing
- Calendar Management
- Calendar Sync
- Client Management
- Client Portal
- Commission Management
- Confirmations/Reminders
- Credit Card Processing
- Customer Database
- Customer History
- Customisable Branding
- Customisable Templates
- Discount Management
- Electronic Forms
- Email Marketing
- Email Reminders

## Integrations (2 total)

- Google Maps
- Mailchimp

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Pet Grooming Software](https://www.softwareadvice.co.nz/directory/4633/pet-grooming/software)

## Alternatives

1. [MoeGo](https://www.softwareadvice.co.nz/software/172519/moego) — 4.8/5 (229 reviews)
2. [DaySmart Pet](https://www.softwareadvice.co.nz/software/92113/DaySmart-Pet) — 4.2/5 (209 reviews)
3. [Savvy Pet Spa](https://www.softwareadvice.co.nz/software/380832/savvy-pet-spa) — 4.6/5 (75 reviews)
4. [Goldie](https://www.softwareadvice.co.nz/software/404201/goldie) — 4.8/5 (1129 reviews)
5. [Paw Partner](https://www.softwareadvice.co.nz/software/111597/paw-partner) — 4.9/5 (59 reviews)

## Reviews

### "Ease of use" — 5.0/5

> **Shelley** | *22 January 2019* | Veterinary | Recommendation rating: 10.0/10
> 
> **Pros**: I have been using Groomsoft for over over three years. It is easy to use and train employees to use. It allows us to keep track of customers, prices, pass and present groom instructions, incidents, and comments.
> 
> **Cons**: Can be confusing to set recurring appointments. Especially when a  customer ask for their next appointment. If a customer cancels or changes  a recurring appointment it is hard to reset the appointments or restart the appointments from that time on.
> 
> I have had  an overall positive experience with Groomsoft. The prices have been reasonable in comparison to other subscription prices.  I would highly recommended to anyone that is running a grooming business. It is paperless, a good place to store grooming instructions, and record pass grooms  comments. As well as, incidents and customer complaints to avoid future issues with clients. It allows you to set appointments anywhere (mobile phone, home computer, etc). It is a good place to keep track of finances. It easy to see at a glance from  month to month and year to year how well the business is doing. In the past,  if I had a problem it was easy to get someone from customer support on the phone to walk me through my issues.

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### "Great Program\!" — 5.0/5

> **Katie** | *22 January 2019* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: The ability to make appointments anywhere and any time. I can easily see what is booked for which groomer at a glance. It really is very easy to use once you learn it. The customer service, as rarely as Ive used it, is fantastic and fast.
> 
> **Cons**: It takes a little while to figure out all the ins and outs. I feel like some things are a little repetitive and others are not as useful as they could be. I love the idea of the waiting list but am finding that if i move an appointment as opposed to creating a new one, it stays on the waiting list. I also would love to change the time that the reminder texts go out and haven't been able to figure that out.
> 
> Overall we have been very happy with Groomsoft. I love that you take suggestions and upgrade it regularly

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### "Groomer Software" — 5.0/5

> **Denise** | *17 February 2021* | Consumer Services | Recommendation rating: 4.0/10
> 
> **Pros**: Easy to use all employees like it have had zero issues
> 
> **Cons**: Nothing so far not inly myself using it everyone is able to
> 
> So far really good&#10;No issues,easy to see on screen&#10;Well appointed and all employees like it

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### "Precious Groomsoft\!" — 5.0/5

> **Eri** | *12 September 2019* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: Its quite efficient\! Life saver. We are a team of 4 groomers and we all are very satisfied on how easily we can set up appointments  keep grooming notes,  and super easy access to read previous grooming notes, upload pictures of doggies, running commission and tips reports, tender a transaction is wow\!\! its all there.\!\!
> 
> **Cons**: The only thing missing is online booking feature. I use square appointments and its a pain updating appointments to groomsoft. When will it be available?

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### "Good value for worthwhile program" — 5.0/5

> **Scott** | *30 August 2023* | Consumer Services | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to use the  software and the text system
> 
> **Cons**: Using program on your phone is a little challenging
> 
> Enjoying getting organized for our new shop

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/113094/groomsoft)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/pet-grooming/groomsoft-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/113094/groomsoft> |
| en-GB | <https://www.softwareadvice.co.uk/software/113094/groomsoft> |
| en-IE | <https://www.softwareadvice.ie/software/113094/groomsoft> |
| en-NZ | <https://www.softwareadvice.co.nz/software/113094/groomsoft> |

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