--- description: Review of Groomsoft Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Groomsoft | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Pet Grooming Software](/directory/4633/pet-grooming/software) > [Groomsoft](/software/113094/groomsoft) # Groomsoft Canonical: https://www.softwareadvice.co.nz/software/113094/groomsoft Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.nz/software/113094/groomsoft?page=2) > Groomsoft is a cloud-based software designed to help pet grooming businesses manage operations related to bookings, reservations, payments, billing and more. The platform enables organizations to create recurring appointments and block services for holidays/vacations using a built-in calendar and track client status as completed, late or no shows. With Groomsoft Payments, you can seamlessly accept credit/debit card and mobile wallet payments, accept online payments on both your or your customer's device. Groomsoft includes a notification functionality, which allows users to send booking confirmation using custom messages and email reminders. It offers a host of features such as checkout tracking, credit/debit card processing, customer and pet tagging, vaccination monitoring, image uploads, historical records, customizable templates and more. Additionally, supervisors can run marketing campaigns through integration with MailChimp application. Groomsoft allows managers to generate and export reports into CSV files to gain insights into breeds, customers, products and services, sales, expenses and more. Pricing includes monthly/annual subscriptions and support is extended via phone, email and other online measures. Key Features include: \* Fully Integrated credit/debit card payments with surcharging, card-on-file and more. \* Real 2-way text messaging with automated appointment reminders that help eliminate no shows. \* Online booking via our Pet Groomer Finder website is included in your subscription. \* The only grooming software that lets you send pet loss sympathy gifts at the click of a button to heal broken hearts and cement your business relationships. \* Time saving features for mobile groomers include Optimized Routing, Street View, Automatic Mileage Tracking \& more. \* Automated vaccination reminders allow your customers to upload the proof of vaccinations along with the new expiration dates. Upon your approval, the pet's profile is automatically updated and the documentation saved. \* Send pet loss sympathy gifts through Groomsoft at the click of a button to heal broken hearts and cement your business relationships. Sign up for a free, 30-Day trial. No credit card necessary for the demo\! > > Verdict: Rated **4.9/5** by 36 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 36 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Groomsoft - **Location**: Iselin, US - **Founded**: 2006 ## Commercial Context - **Starting Price**: US$29.95 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Free 30 day demo available. Mobile Groomers: $39.90/month or $478.80/year Grooming Shops: $29.95/month or $359.40/year Annual subscriptions are also available. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, Puerto Rico, United States ## Features - Alerts/Notifications - Appointment Management - Appointment Scheduling - Automated Scheduling - Billing & Invoicing - Calendar Management - Calendar Sync - Client Management - Client Portal - Commission Management - Confirmations/Reminders - Credit Card Processing - Customer Database - Customer History - Customisable Branding - Customisable Templates - Discount Management - Electronic Forms - Email Marketing - Email Reminders ## Integrations (5 total) - Fortis - Google Calendar - Google Maps - Mailchimp - Online Booking ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Pet Grooming Software](https://www.softwareadvice.co.nz/directory/4633/pet-grooming/software) ## Alternatives 1. [MoeGo](https://www.softwareadvice.co.nz/software/172519/moego) — 4.7/5 (230 reviews) 2. [DaySmart Pet](https://www.softwareadvice.co.nz/software/92113/DaySmart-Pet) — 4.3/5 (217 reviews) 3. [Savvy Pet Spa](https://www.softwareadvice.co.nz/software/380832/savvy-pet-spa) — 4.6/5 (75 reviews) 4. [Goldie](https://www.softwareadvice.co.nz/software/404201/goldie) — 4.8/5 (1151 reviews) 5. [Gingr](https://www.softwareadvice.co.nz/software/223150/gingr) — 4.5/5 (214 reviews) ## Reviews ### "Ease of use" — 5.0/5 > **Shelley** | *22 January 2019* | Veterinary | Recommendation rating: 10.0/10 > > **Pros**: I have been using Groomsoft for over over three years. It is easy to use and train employees to use. It allows us to keep track of customers, prices, pass and present groom instructions, incidents, and comments. > > **Cons**: Can be confusing to set recurring appointments. Especially when a customer ask for their next appointment. If a customer cancels or changes a recurring appointment it is hard to reset the appointments or restart the appointments from that time on. > > I have had an overall positive experience with Groomsoft. The prices have been reasonable in comparison to other subscription prices. I would highly recommended to anyone that is running a grooming business. It is paperless, a good place to store grooming instructions, and record pass grooms comments. As well as, incidents and customer complaints to avoid future issues with clients. It allows you to set appointments anywhere (mobile phone, home computer, etc). It is a good place to keep track of finances. It easy to see at a glance from month to month and year to year how well the business is doing. In the past, if I had a problem it was easy to get someone from customer support on the phone to walk me through my issues. ----- ### "Great Program\!" — 5.0/5 > **Katie** | *22 January 2019* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: The ability to make appointments anywhere and any time. I can easily see what is booked for which groomer at a glance. It really is very easy to use once you learn it. The customer service, as rarely as Ive used it, is fantastic and fast. > > **Cons**: It takes a little while to figure out all the ins and outs. I feel like some things are a little repetitive and others are not as useful as they could be. I love the idea of the waiting list but am finding that if i move an appointment as opposed to creating a new one, it stays on the waiting list. I also would love to change the time that the reminder texts go out and haven't been able to figure that out. > > Overall we have been very happy with Groomsoft. I love that you take suggestions and upgrade it regularly ----- ### "Great when I used it\!" — 5.0/5 > **Megan** | *13 May 2024* | Consumer Services | Recommendation rating: 4.0/10 > > **Pros**: It was great when I used it\! I liked how it was set up\! > > **Cons**: Not having an app on the phone when I was using it\! ----- ### "Precious Groomsoft\!" — 5.0/5 > **Eri** | *12 September 2019* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Its quite efficient\! Life saver. We are a team of 4 groomers and we all are very satisfied on how easily we can set up appointments keep grooming notes, and super easy access to read previous grooming notes, upload pictures of doggies, running commission and tips reports, tender a transaction is wow\!\! its all there.\!\! > > **Cons**: The only thing missing is online booking feature. I use square appointments and its a pain updating appointments to groomsoft. When will it be available? ----- ### "Good value for worthwhile program" — 5.0/5 > **Scott** | *30 August 2023* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: Easy to use the software and the text system > > **Cons**: Using program on your phone is a little challenging > > Enjoying getting organized for our new shop ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.nz/software/113094/groomsoft?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/113094/groomsoft) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data