--- description: Review of extendedReach Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: extendedReach | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Case Management Software](/directory/984/case-management/software) > [extendedReach](/software/112803/extendedreach) # extendedReach Canonical: https://www.softwareadvice.co.nz/software/112803/extendedreach Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.nz/software/112803/extendedreach?page=2) > extendedReach is a cloud-based case management tool that helps child and family social service agencies with scheduling, billing and data management. It enables nonprofits to digitize their workflow and improve operational efficiency at all levels. Key features of extendedReach include information querying, signature collection and document scanning. Its compliance solution allows users to sort data as per cases and derive insights into client metrics such as expiration dates and placement levels. It provides a scheduling module, which helps caseworkers manage appointments and receive notifications. Further, the billing functionality enables agencies to manage case-related financial documents including invoices and insurance claims. extendedReach comes with an array of built-in reports. It is available on a monthly subscription and support is provided via phone and an online help desk. > > Verdict: Rated **4.5/5** by 62 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 62 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Radicle Health - **Founded**: 2004 ## Commercial Context - **Starting Price**: US$500.00 - **Pricing model**: Per Feature - **Pricing Details**: Unlimited storage and no charge for support staff user ids. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - API - Accounting - Accounting Integration - Activity Dashboard - Activity Tracking - Administrative Reporting - Alerts/Escalation - Assessment Management - Billing & Invoicing - Calendar Management - Case Management - Case Notes - Certification & Licensing - Child Welfare Management - Client Management - Client Portal - Contact Database - Customisable Reports - Customizable Fields - Dashboard Creation ## Integrations (2 total) - QuickBooks Online Advanced - Zoho Analytics ## Support Options - Email/Help Desk - Phone Support - Chat ## Category - [Case Management Software](https://www.softwareadvice.co.nz/directory/984/case-management/software) ## Related Categories - [Case Management Software](https://www.softwareadvice.co.nz/directory/984/case-management/software) - [Social Work Case Management Software](https://www.softwareadvice.co.nz/directory/4089/social-work-management/software) - [Human Services Software](https://www.softwareadvice.co.nz/directory/4556/human-services/software) - [Charity Software](https://www.softwareadvice.co.nz/directory/4280/nonprofit/software) ## Alternatives 1. [Collaborate](https://www.softwareadvice.co.nz/software/273651/collaborate) — 4.7/5 (38 reviews) 2. [My Junna](https://www.softwareadvice.co.nz/software/240224/junna-care) — 4.8/5 (39 reviews) 3. [Bonterra Apricot](https://www.softwareadvice.co.nz/software/76884/bonterra-case-management) — 4.2/5 (225 reviews) 4. [Carepatron](https://www.softwareadvice.co.nz/software/241061/care-patron) — 4.4/5 (844 reviews) 5. [CharityTracker](https://www.softwareadvice.co.nz/software/129328/charitytracker) — 4.5/5 (1059 reviews) ## Reviews ### "Advanced and expansive care management tool" — 5.0/5 > **Milo** | *15 January 2019* | Individual & Family Services | Recommendation rating: 10.0/10 > > **Pros**: We love the software's robust reporting capabilities as well as the tracking tools, custom form builder, and the vast amount of data you are able to track in Kaleidacare. > > **Cons**: Kaleidcare offers regular live webinar trainings and has a pretty extensive FAQ section, but I would love to see more video tutorials, perhaps even courses in the future\! I can't say there's anything I actually dislike, though. > > Our non-profit agency has benefitted greatly since becoming a Kaleidacare customer. Kaleidacare allows us to have a central database to track all of our clients and facilities, as well as staff and their notes and documentation. With Kaleidacare, we've become much more "Paper-lite". This software has truly transformed the way our social workers do their work, and how we access information for the better. Moreover, the Kaleidacare staff is phenomenal. All interactions with the staff has been positive and even exceeded expectations. Your agency's happiness is very important to them and they will go out of their way to ensure you are utilizing the system with maximum efficiency. ----- ### "eR for Youth Service Financials" — 4.0/5 > **Michaela** | *12 June 2025* | Individual & Family Services | Recommendation rating: 7.0/10 > > **Pros**: It has a very good integrated financial system. The support we have received while implementing this new feature for our organization has been top-notch. Relatively reasonable for pricing as well, licensure is fantastic price wise. > > **Cons**: It is not very intuitive how to use the system. Some of the processes seem disjointed or just clunky to navigate. I would not necessarily choose this system for complicated workflows (like utility or rental assistance workflows), because of the household level reporting and other complex outcomes. > > This is a great software for our youth services teams. We are able to produce the necessary items for our rev. cycle, and the programs are able to track basic case management items that are not in the legally required system (Guardian). ----- ### "Case Management for Busy People" — 3.0/5 > **Reema** | *14 January 2023* | Program Development | Recommendation rating: 7.0/10 > > **Pros**: I like that I get reminders for tasks that need to be done. I also like that supervisors are able to look at documents I have submitted, provide feedback, and send them back to me so I can revise them. > > **Cons**: At times, eR runs exceptionally slow regardless of internet connection. I find that it does this when I enter more than a couple items to an individual's case file. If this did not happen, eR would be absolutely incredible. > > I like how eR is set up, and when it functions as intended it is really great. My only gripe is when it gets unbearably slow. This slows down my workday significantly as I get bottlenecked by submitting case notes. Outside of this, eR is fantastic. ----- ### "Kaleidacare Simplicity" — 4.0/5 > **Sean** | *10 March 2020* | Nonprofit Organisation Management | Recommendation rating: 8.0/10 > > **Pros**: Most features are used the same way making it easy for new user setup. The ability to customize forms makes the software easily expandable. > > **Cons**: Want more customization options with building custom forms and lack of a comprehensive security auditing tool. ----- ### "Excellent Software" — 5.0/5 > **Tina** | *25 May 2022* | Nonprofit Organisation Management | Recommendation rating: 10.0/10 > > **Pros**: The software is very user friendly. It was easy to train staff on how to start using the software and it has all the features that we need as a non-profit. > > **Cons**: I have had some problems that customer service has not been able to solve yet. ----- Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.nz/software/112803/extendedreach?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/112803/extendedreach) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data