--- description: Review of MatrixCare Senior Living Facility Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: MatrixCare Senior Living Facility | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Assisted Living Software](/directory/3950/assisted-living/software) > [MatrixCare Senior Living Facility](/software/112500/matrixcare-senior-living) # MatrixCare Senior Living Facility Canonical: https://www.softwareadvice.co.nz/software/112500/matrixcare-senior-living Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/112500/matrixcare-senior-living?page=2) > MatrixCare’s Senior Living software is built to meet the specific needs of senior living communities. Our industry-leading EHR solution is used by thousands of providers to improve efficiency and promote a better quality of life for the people they serve. Our software is designed for the unique workflow requirements and the end-to-end needs of individuals who live in senior living and their caregivers. Robust data, analytics and reporting features give leaders visibility into key trends so they can effectively manage business operations while customizable dashboards give users just the amount of information they need to work efficiently. MatrixCare helps providers collaborate across the care continuum to improve outcomes and manage risk. MatrixCare empowers providers with vital information to deliver what residents need, when they need it. > > Verdict: Rated **3.3/5** by 14 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.3/5** | 14 Reviews | | Ease of Use | 3.5/5 | Based on overall reviews | | Customer Support | 2.9/5 | Based on overall reviews | | Value for Money | 1.8/5 | Based on overall reviews | | Features | 3.5/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: ResMed - **Location**: Bloomington, US - **Founded**: 2002 ## Commercial Context - **Pricing Details**: $300 minimum per care setting per month, plus implementation - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop) - **Supported Languages**: English - **Available Countries**: United States ## Features - Activity Dashboard - Admissions Management - Alerts/Notifications - Assessment Management - Attendance Tracking - Care Plan Management - Charting - Claims Management - Communication Management - Compliance Management - Customisable Reports - Document Management - Event/Activities Planning - Financial Management - Geriatric Care - HIPAA Compliant - Incident Management - Invoice Management - Lead Management - Meal/Nutrition Management ## Integrations (3 total) - Aline - OnShift - Vena ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Assisted Living Software](https://www.softwareadvice.co.nz/directory/3950/assisted-living/software) ## Alternatives 1. [ECP](https://www.softwareadvice.co.nz/software/448947/ecp-ehr) — 4.7/5 (153 reviews) 2. [Eldermark](https://www.softwareadvice.co.nz/software/344899/eldermark) — 4.6/5 (37 reviews) 3. [Senior Living Core Platform](https://www.softwareadvice.co.nz/software/112728/senior-living-core-platform) — 4.7/5 (63 reviews) 4. [WellSky Long-Term Care](https://www.softwareadvice.co.nz/software/208942/netsolutions) — 4.8/5 (20 reviews) 5. [Curenta Assisted Living Software](https://www.softwareadvice.co.nz/software/516473/Assisted-Living-SaaS) (0 reviews) ## Reviews ### "Used Matrix for our customer billing provider. Does what it is supposed to do." — 4.0/5 > **Andrew** | *19 April 2018* > > **Pros**: High availability of the software, minimal downtime for upgrades. They are always current on all medicaid rules / regulations. > > **Cons**: System is not very easy to customize, and if you need a custom report, it is very expensive to have done. They will not let you self host their platform, which makes data access very difficult. ----- ### "MatrixCare Senior Living Review" — 4.0/5 > **Daniel** | *21 March 2025* | Health, Wellness & Fitness | Recommendation rating: 6.0/10 > > **Pros**: Inclusive software platform for admissions, clinical applications, and business office suite. > > **Cons**: Somewhat cumbersome to use. Not always user intuitive. > > Overall the product works well for senior care facility. Could use some improvement in layout and functionality. ----- ### "Not a fan of the software" — 1.0/5 > **Sonja** | *28 September 2024* | Hospital & Health Care | Recommendation rating: 0.0/10 > > **Pros**: I do not like any of the functionality of Matrix care > > **Cons**: I do not like any part and it is difficult to navigate > > Poor. Not a fan of any part. Not user froendly ----- ### "New Client - Inpatient Hospice Clinician User" — 4.0/5 > **Natalie** | *24 July 2014* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: The support we have received from the Brightree team during our training and implementation process has been great. The best thing about this product from an inpatient hospice standpoint is the ability to document in the Agency Front Office via the internet site. From a home hospice standpoint, this system also gives the clinician the ability to document in the CPOC software, which does not require internet access. We provide both inpatient and home hospice services, so the ability for clinicians to view patient documentation from both divisions is very beneficial. This ability can also be limited depending on the user, if needed. The securities that the Brightree Software system provides are very efficient. Also, the Communicate tool, which is a HIPAA-compliant messaging tool in that can be downloaded on your iPhone or Android has been very beneficial. > > **Cons**: As far as inpatient hospice, there are definitely some improvements that could be made to this software. However, Brightree has been great with helping us problem solve, as well as trying to make these improvements in the system happen on their end. ----- ### "First Customer of the product" — 4.5/5 > **Wendy** | *12 August 2014* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: The financial stability and innovative culture of Brightree have accelerated the development of their EMR product into a leading edge cloud-based solution. > > **Cons**: The future iterations of the Brightree EMR solution need to integrate more seamlessly with some of the other major software vendors in the healthcare vertical. This integration is critical in the areas of disease management, telemedicine, and data analytics. The scheduling component is by far the weakest area of the Brightree EMR product. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/112500/matrixcare-senior-living?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/112500/matrixcare-senior-living) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data