--- description: Review of SiteLock Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: SiteLock | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Website Security Solutions](/directory/4431/website-security/software) > [SiteLock](/software/112461/sitelock) # SiteLock Canonical: https://www.softwareadvice.co.nz/software/112461/sitelock Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/112461/sitelock?page=2) > SiteLock is a cloud-based security platform, which helps accelerate website performance, conversions and protects the online business against hackers. Designed for all industries, the platform provides solutions for vulnerability management, database protection and compliance maintenance across all applications. Key features of SiteLock include search engine monitoring and spam blacklists, detecting malware and automatically initiating the removal process, protection of the WordPress database and vulnerability patching of core client management systems. SiteLock’s TrueCode (SAST), static application security testing module, helps find common vulnerabilities in all applications with in-depth analysis. Its TrueShield Web Application Firewall (WAF) filters out malicious traffic and prevents attacks. The software offers compatibility with any hosting environment and maintains compliance with Payment Card Industry (PCI) data security standards. SiteLock allows application programming interface (API) integration and comes with an iOS mobile application. It is available on a monthly subscription and extends 24/7 customer support via phone, email, chat. > > Verdict: Rated **3.3/5** by 27 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.3/5** | 27 Reviews | | Ease of Use | 3.5/5 | Based on overall reviews | | Customer Support | 3.1/5 | Based on overall reviews | | Value for Money | 2.8/5 | Based on overall reviews | | Features | 3.2/5 | Based on overall reviews | | Recommendation percentage | 40% | (4/10 Likelihood to recommend) | ## About the vendor - **Company**: SiteLock - **Founded**: 2008 ## Commercial Context - **Starting Price**: US$14.99 - **Pricing model**: Other - **Pricing Details**: It is also available at $29.99/site/mo and $49.99/site/mo with additional features. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Access Controls/Permissions - Activity Monitoring - Anomaly/Malware Detection - Anti Virus - Application Security - Behavioural Analytics - DDoS Protection Software - Dashboard - Data Security - Email Alerts - Endpoint Management - Firewalls - For Developers - Incident Management - Intrusion Detection System - Log Management - Monitoring - PCI Compliance - Real-Time Analytics ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Website Security Solutions](https://www.softwareadvice.co.nz/directory/4431/website-security/software) ## Related Categories - [Website Security Solutions](https://www.softwareadvice.co.nz/directory/4431/website-security/software) - [Network Security Software](https://www.softwareadvice.co.nz/directory/4170/network-security/software) - [Static Application Security Testing (SAST) Software](https://www.softwareadvice.co.nz/directory/4429/sast/software) - [Cloud Security Software](https://www.softwareadvice.co.nz/directory/4329/cloud-security/software) - [Cybersecurity Software](https://www.softwareadvice.co.nz/directory/4643/cybersecurity/software) ## Alternatives 1. [Invicti](https://www.softwareadvice.co.nz/software/174628/netsparker-security-scanner) — 4.7/5 (26 reviews) 2. [ESET Endpoint Security](https://www.softwareadvice.co.nz/software/134149/eset-endpoint-security) — 4.7/5 (1171 reviews) 3. [NordLayer](https://www.softwareadvice.co.nz/software/336763/nordvpn-teams) — 4.6/5 (34 reviews) 4. [Cloudflare](https://www.softwareadvice.co.nz/software/129886/cloudflare) — 4.7/5 (528 reviews) 5. [Orca Security](https://www.softwareadvice.co.nz/software/432007/orca-security) — 4.8/5 (60 reviews) ## Reviews ### "Protect your website with Site Lock." — 5.0/5 > **Traoré** | *19 November 2022* | Internet | Recommendation rating: 8.0/10 > > **Pros**: Site Lock is very useful, an excellent tool to protect against cyber threats. > > **Cons**: Despite Site Lock is a very good tool it need to be upgraded. And can be less expensive for beginners. ----- ### "Great tool but pricing too expensive" — 4.0/5 > **Verified Reviewer** | *12 March 2021* | Internet | Recommendation rating: 5.0/10 > > **Pros**: The dynamic patching of old CMS systems is a life safer for sites that are out of date and can't update. > > **Cons**: The price has gotten really expensive in recent years, this not a issue for a single site owner but for people with many sites to manage. I have seen prices go up a lot in recent years. The add more features but it is hard to justify the cost. > > Site Lock is easy to setup and the 24/7 support is great. If you are in a mind and your site is already hacked go to them now without pause. The service is solid and has worked and protected us from many attacks. The only issue was the DNS records changed and we missed the notification which caused some downtime. Support is the shining star at SIteLock. ----- ### "Multiple virus while having Sitelock" — 1.0/5 > **Freddie** | *19 January 2024* | Environmental Services | Recommendation rating: 0.0/10 > > **Pros**: There were no pros to having Sitelock. It was a waste of my money. > > **Cons**: I encountered multiple issues with viruses when using SiteLock. The first instance involved Hostgator support initially denying my SiteLock subscription, but eventually, the technical team was able to resolve the issues and fix my website. The second occurrence, more recently, resulted in my entire website going down. > > I've been in communication with Hostgator support for weeks, interacting with nearly a dozen support team members. Despite numerous claims that the PHP was terminated, it seemed like they were providing generic responses. It wasn't until I spoke with a supervisor who admitted to killing the PHP and mentioned that we could have done it ourselves. However, due to cloud hosting restrictions, we lacked access. Frustrated with the ongoing issues, I'm currently in the process of transferring all my domains away from Hostgator. Unfortunately, I'm facing challenges in this transition as well. ----- ### "Does what it is supposed to" — 5.0/5 > **Rich** | *21 August 2018* | Health, Wellness & Fitness | Recommendation rating: 8.0/10 > > **Pros**: Completely independent, works without any need for extra work. Very efficient and effective at working as advertised. Great customer service. > > **Cons**: Only issue is more expensive than some other options ----- ### "An unethical company - They do not even follow their term of agreements" — 3.0/5 > **Tom** | *18 January 2021* | Construction | Recommendation rating: 0.0/10 > > **Pros**: They have a decent product but cannot be trusted. > > **Cons**: They do not agree to follow their own terms of agreement. That for a security company is a major breach of trust. > > I agreed to a 12 month subscription 5 months ago with SiteLock due to my hosting service not being able to connect them properly to my Managed WordPress website. Ok, no problems. So I want to transfer the subscription from one site to another as the old site was killed for a new site after 5 months of use. Ok, no problem another 7 months to go. NOPE I have to sign for another 12 months of service. I asked why, they said it is in their term, of service that a new site is a new service. I reviewed the term of service with them on the phone and it is not stated that a transfer of domains starts a whole new service, not even covered. So I am forced to agree to another 12 months illegally breaking their term of service with me. That to me is a major breach of ethics for a security company. I can not trust that if a digital breach occurred I that I can trust their terms of the agreement for their liability. On top of that, I see I have to request 30 days prior to the contract ending that I wish to terminate the contract before renewal. I said, OK start the new 12 months and I am officially declaring that we will not renew. I was told I could not do that as it has to be 30 days prior. (Me venting - Not 365 or 29 days, 30 days exactly prior). I pointed out to the manager that she does not even know her terms of agreement twice and that I was not pleased at all. I would probably stay with them if they honored their agreements. This company has a decent product but they are unethical ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/112461/sitelock?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/112461/sitelock) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data